Jakarta, ………….

Sales Manager
EVA AIRWAYS
10th. Floor Mega Plaza Building
Jln. H.R. Rasuna Said Kav. C-3
Jakarta, 12920.
Indonesia

Re : Refund Group Tickets Request

Dear Madam,

Here with this letter I would like to request full refund/waive refund fee for one passanger due to
visa reject. The ticket details are as follows:

PNR code :
Route :
Passenger name :
Ticket No. :

We do hope that you could grant us as per our request and your prompt reply would be highly
appreciated.

Thank you very much for your kind attention and good cooperation

Sincerely Yours,

Director