Professional Documents
Culture Documents
2015 ISSUE 4
O v e r 1 0 0 Ye a r s o f E x p e r i e n c e
knowledge and skills in each of the core “We want to recognize those Detroit training center moving........................................ pg 12
Automotive Service Excellence (ASE) who invest their time in train- Training schedule................................................................ pg 12
areas. These ASE areas are represented ing because it’s hard to do, yet product
on a training path that combines is so crucial in the automotive
New Advantage battery part numbers......................... pg 5
approximately 40 hours of web-based aftermarket” Professional parts for Duramax diesels........................ pg 7
and face-to-face classroom training ACDelco introduces new cabin filters........................... pg 8
– Dale Tripp, manager, ACDelco
courses. aftermarket training running the business
Video series highlight family legacy............................... pg 3
The combination provides participants
TIS2Web videos show how to save money with
with the opportunity to complete a portion of the training online — 24/7, at flash programming............................................................. pg 9
their convenience — and the other portion in the classroom, while networking
tech tips
with an experienced instructor and other skilled technicians.
Top five reasons to use CONNECTION
online catalog...................................................................... pg 5
Continued from page 1 through the Training Progress Status Report on the site’s home
Training Paths page. If you do not remember your user ID or password, call
ACDelco currently has more than 700 courses available in its 1-800-825-5886 and select Prompt 1.
technical training portfolio. The courses on the training paths
mirror ASE categories and represent the latest automotive The status report provides a clear, personalized visual overview
technologies. In order to capture changes in automotive of an individual technician’s status toward completing each of
systems and repairs as they happen, the training paths will be the assigned training paths. Click the report for a detailed list
periodically updated. There are currently training paths in: of courses, including courses completed and those yet to be
completed. Your progress is shown in the percentage complete
A0 Alternative Propulsion
column. Once 100 percent is reached, a medallion will appear.
A1 Engine Repair
Participants can modify their preferences to ensure they’ve
A2 Automatic Transmission/Transaxle
turned on all the paths for which they’re interested in achieving
A4 Suspension and Steering “Specialist” status. Click Select Training Paths from the
A5 Brakes homepage to make any changes to the training path.
A8 Engine Performance
A9 Light-Duty Diesel
Specialists Awards
Upon completing a path, technicians are personally awarded
with a custom-designed “Specialist” medallion by an ACDelco Update Your Profile
representative as well as a plaque to display all medallions Eligible participants also are encouraged to update their profile
earned. preferences to receive email notifications, which enables them
to receive system-generated messages that provide regular
Award recipients also receive a printed certificate summarizing progress updates on their training status. Click Edit Profile and
the course paths they’ve completed and a letter of completion then select Yes for Agree to Terms and Conditions. Be sure the
acknowledging their “Specialist” status. email address and name are correct in the profile.
In addition, service center managers will receive an equivalent The ACDelco Technician Training Excellence Program is
plaque adorned with medallions to display in the front shop. designed to inspire technicians to enroll in the latest world-
This plaque is designed to display the medallions that any class training and motivate service centers to support ongoing
technician working at that shop may receive. training for technicians. The technical expertise gained through
ACDelco’s in-depth training is great for technicians, shop
How to Participate owners and, ultimately, ACDelco’s customers.
All ACDelco Professional Service Center program participants,
Regional Service Centers, and Key Fleets are eligible to For more information about the training program, contact your
participate in the training program. Log in to the ACDelco ACDelco representative.
training website at acdelcotraining.com to access the courses
2015 ISSUE 4 3
The Altamores are the fourth auto service professionals Three generations of Altamores have worked on cars – and it
featured in “The Part That Built Me,” a video series developed looks as though another generation is being groomed for the
by ACDelco to honor technicians and encourage young people garage.
to pursue careers as automotive technicians. (Watch at
www.youtube.com/acdelco) “As I grew up working on cars with my father as a young kid, we
would go to the local parts store. It always had to be ACDelco.
Located about an hour northwest of Chicago, Altamore’s We were buying cars and restoring them. And I started doing
Automotive Service is a full-service repair facility that handles that with my son. And now I’m starting to do what with my
all makes and models and includes transmission and small- grandson,” Joe Altamore says.
engine repair.
“I still love to work, but someday, when I can’t do it anymore, I
“It’s very special to me that my son is in the same business,” would love to hand it over to Augie and maybe someday have
says Joe Altamore. “There’s a huge difference in a corporate my grandson take over. And it goes on from there – a family-
garage and a family-owned business. We really care about our owned business.”
Here are five great reasons to use CONNECTION for quick and easy ordering:
1. 1 GM Illustrated Catalog. Your go-to resource for all GM 3 GMSi ePromotion: When you purchase $3,000 or
3.
vehicles, the catalog contains system illustrations from GM more in ACDelco products through CONNECTION, the
engineering data from 1992 to present. It also provides: following month you’ll receive GMSi at no charge. GMSi
• Part Type. Drill down to the part type on an provides GM Vehicle Diagnostics, Service/Collision Repair
illustration for the appropriate callout to pulse in the Manuals (1998-present), campaigns, service bulletins and
drawing. preliminary information for GM vehicles (1980-present),
• Product Family. Find product options at the sub group GM Owner’s Manuals and glovebox supplements
or part type level within the GM OE and ACDelco (2003-present). Note: This promotion is not available in
product offerings (Advantage, Professional, etc.) Massachusetts.
• Vehicle Persistence. Locate GM vehicles in the 4 TIS2Web ePromotion: The more ACDelco products
4.
Vehicle History List when there is a search by year, purchased through CONNECTION, the more you can earn
make, model, engine or VIN in the Illustrated Catalog toward the Option 2 (Tech2 and Service Programming
and when adding parts to the cart or transitioning to Package) subscription fee. TIS2Web delivers GM vehicle
the Battery Catalog. (The GM vehicle is also listed in calibrations, Global Diagnostic System software and Tech2
the vehicle history when a user searches for a vehicle diagnostic software updates, allowing you to diagnose GM
in the Battery Catalog and transfers to the Illustrated vehicles quickly and accurately. Note: This promotion is
Catalog.) not available in Massachusetts.
• RPO codes. Use RPO code references that can be 5 Labor: CONNECTION makes it easier for the tech or
5.
searched and printed. counterperson to find recommended labor times to go
• Canadian parts. See which parts are available only in along with the correct parts needed for the job. The labor
Canada based on the Canadian flag icon. rates can be customized to match your shop.
2. 2 ACDelco Battery Catalog: Look up batteries by
Automotive, Powersports, Marine, and Other (industrial, If your business uses Mitchell Manager/Manager Plus,
agricultural, lawnmower, etc.) ROWriter, GEMCAR, Protractor, ALLDATA, ACR, Autogence,
• Battery Reset Guide: This exclusive feature is or Janco shop management systems, you can make parts
available for most automotive makes and models, and ordering even easier and more efficient. The ACDelco online
outlines how to reset all components after battery catalog allows integration into your SMS. Ask your ACDelco
replacement. Representative for additional integrations.
• Battery Locator: Another exclusive feature available
for most automotive makes and models, it shows For more information or to subscribe to CONNECTION,
where the battery is located on the vehicle. contact ACDelco at (800) 825-5886.
86A Cadillac, Chevrolet, GMC, Chrysler, Dodge, Jeep and Honda applications
6 2015 ISSUE 4
Pressing the If the vehicle does not steer into the expected space, the
Automatic system may be maneuvering the vehicle into a previously
Parking Assist detected space. In addition, if the steering wheel is used by
button enables the driver or the vehicle exceeds 6 mph (10 km/h), Automatic
the system. A Parking Assist is disengaged.
beep sounds
and a parking System Components
assist display The parking assist system components include:
is shown in • Front and Rear Parking Assist Control Module
the Driver • Front object sensors
Information • Rear object sensors
Center (DIC) • Side object sensors
on the instrument Parking instructions are displayed on • Parking Assist switch
cluster. The the instrument cluster DIC. • Parking Assist switch indicator
system will begin • Automatic Parking Assist switch
searching for a large enough parking space. Drivers should note
that the system cannot detect whether a found parking space is The Front and Rear Parking Assist Control Module uses the
a legal space. side object sensors located near the wheel openings, along
with the front and rear park assist sensors, to guide the vehicle
If equipped with perpendicular parking mode, pressing and into a parking space. The Front and Rear Parking Assist Control
holding the Automatic Parking Assist button during the search Module provides a 12 V reference and a low reference to the
process switches between parallel and perpendicular parking. object sensors. The individual signals from each of the sensors
The vehicle always backs into a perpendicular parking space. are used to determine the location and distance of an object.
2015 ISSUE 4 7
PRODUCT
System Unavailable Message Professional Engine Oil Filters (#PF2232 and #PF2232F)
A Park Assist Temporarily Unavailable message will be Outstanding filtering capabilities ensure a clean supply of oil is
displayed on the DIC if one of the following conditions delivered to diesel components. Professional Engine Oil Filters are
is present: designed for Original Equipment filter changes or synthetic drain
• The system is manually disabled using the Parking intervals — whichever is longer.
Assist switch.
• A trailer, bicycle rack, aftermarket front license Professional Air Filters (#A3141C) Equipped with tight seals to keep
plate frame, a bent front license plate or other item unfiltered air out of the combustion chamber, Professional Air Filters
is attached to the vehicle that is interfering with deliver excellent filter capacity efficiency and flow management for
the Parking Assist system field of view. enhanced performance.
• The Parking Assist sensors are covered by snow,
mud, dirt or ice.
• The vehicle bumper is damaged.
• There is excessive paint thickness on a
replacement Parking Assist sensor.
• The Parking Assist sensors are disrupted by
vibrations, like those caused by a large nearby
vehicle or heavy equipment.
8 2015 ISSUE 4
TECH TIPS
ACDelco Introduces New All Makes/All
ACDelco technical tips provide
repair information about
specific conditions on a variety
Models Cabin Air Filter Line
of vehicles. If you have a tough
This summer, ACDelco introduces
or unusual service repair, the
Diagnostic Hotline can help. a new all makes/all models cabin
Call 1-800-825-5886, prompt air filter line consisting of OE and
#2, from 8 a.m. to 8 p.m. ET Professional filters. There are about
Monday–Friday, to speak with a
30 million vehicles in the North
technical expert with the latest
OEM information. America equipped with them,
making the filters an important
PRODUCT INFO and important maintenance item
For free technical assistance and for many car owners. They also
product information regarding
represent the fastest-growing filter
specific ACDelco products, con-
tact these toll-free information category, since 85 percent of North
hotlines staffed by ASE-certified American vehicles built since 2006
technicians: have them.
Brakes
1-888-701-6169 (prompt #1) ACDelco’s OE cabin air filter range
Chassis & ReadyStruts includes 38 part numbers, covering
1-800-270-2124 most GM vehicles. The ACDelco
Clutches Professional line of filters has 190
1-888-725-8625 part numbers, covering other
Lift Supports domestic and import vehicles, as
1-800-790-5438 well as the OE applications. They are
Shocks being rolled out this summer, so ask your distributor or ACDelco representative for more details
1-877-466-7752 and a list of part numbers and applications.
Starters & Alternators (New)
1-800-854-0076
These new cabin air filters give your customers another reason to turn to your shop for
Starters & Alternators (Reman) important maintenance. Remind them during their next visit to have their original filter
1-800-228-9672
inspected.
Steering
1-855-451-1212
Fresh-Air Features of ACDelco Cabin Air Filters
Wiper Blades
1-800-810-7096
• Advanced filter media technology helps keep pollutants out of the interior
• Can remove most allergens in the air entering from the ventilation system
• Available in carbon and non-carbon paper filter media
• 12-month/12,000-mile warranty
TRAINING UPDATE
The sixth-generation, 2016 Chevrolet Camaro offers higher Camaro’s leaner, stiffer platform and slightly smaller
levels of performance, technology and refinement and is dimensions are accentuated by a dramatic, sculpted exterior.
designed to maintain the sporty car segment leadership earned Meticulously tuned in the wind tunnel, the exterior contributes
over the past five years. to performance through reduced aerodynamic lift for better
handling while enhancing efficiency. Inside, a driver-focused
Its faster, more nimble driving experience is enabled by an interior integrates class-leading control technologies, including
all-new, lighter architecture and a broader powertrain range. a new Driver Mode Selector, configurable instrument cluster
In fact, vehicle mass has been reduced by 200 pounds or more, and a customizable ambient lighting feature.
depending on the model. Six all-new powertrain combinations
are offered, including a 2.0L Turbo, an all-new 3.6L V-6 and the Only two parts carry over from the fifth-generation Camaro
LT1 6.2L V-8, which is SAE-certified at 455 horsepower (339 to the new Gen Six: the rear bowtie emblem and the SS badge.
kW) and 455 lb-ft of torque (617 Nm) — for the most powerful The 2016 Camaro goes on sale later this year – with an all-new
Camaro SS ever. Each engine is available with six-speed manual convertible model, too.
transmissions or new eight-speed automatic transmissions.
Training Schedule
Current Virtual Classroom Training (VCT) Courses
Course Number Course Name
S-AC07-05.01VCT HVAC Systems
The Detroit Training Center is moving The new training center is built for S-EP08-05.01ILT
Engine Performance Advanced
Drivability Diagnostics
from its current location in Warren, today’s technicians, featuring four
After Combustion Sensors: Is what
Mich., to a modernized facility in state-of-the-art classrooms, dedicated S-EP08-06.01ILT is in the exhaust making your engine
run rough?
Troy, Mich. Beginning in August 2015, labs and a connected technician
Service Technical College will provide lounge/break area. Air Induction and Fuel Injection
S-EP08-07.01ILT
Systems
training at the new site, at 1919
Evaporative Emissions Controls:
Technology Dr., Troy, Mich., located S-EP08-08.02ILT Why is there always a code but never
a leak we can find?
conveniently off of Interstate 75 and
Spark Generation: Is a lack of spark
only seven miles from the previous S-EP08-09.01ILT
sending you up in flames?
Warren facility. S-EP08-10.01ILT Direct Injection
ST-PU-0004-15 S-EP08-81.02ILT
Duramax Diesel Operation and
Diagnosis