engagement Agency/ (industry cred) org New age technical skills o Analytics (Themes/topics could include - Data Analysis and Visualization, Data driven decision making, data driven underwriting, …_ o Digital (topics like Cloud computing| AI Machine Learning| IoT | Robotic process automation (RPA) | Big data| UI & UX design (human centered design), API,) o Cybersecurity (topics like fraud management,) o Emerging technologies (Crypto, Fintech, Payment, Blockchain etc)
Behavioral skills (topics
like) o Negotiation o Problem Solving and Critical Thinking o Creativity/frugal innovation at work o Crucial Conversations o Emotional intelligence o Influencing
Marketing skills (topics
like) o Relationship marketing strategy for financial services o Sensory marketing strategy o Customer centricity
Leadership skills (topics
like) o Types of leadership(inclusive, situational, transformative, digital age, ethics, women, adaptive) o Crisis response management o Ethics in Leadership o Building High Performance Teams, o Change Management o Goal setting o Project mgmt
Self development (topics
like) o Public Speaking o Work-Life Balance o Impactful presentation o Professionalism, Grooming & Etiquette o Business communication: Writing and speaking confidence o Executive Presence o Stress mgmt o Assertiveness