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  • Sistema de La Gestión de Calidad Parte 4

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    Telésforo Reátegui Flores
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    Sistema de la Gestión de Calidad Parte 4

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    4 views3 pages

    Sistema de La Gestión de Calidad Parte 4

    Uploaded by

    Telésforo Reátegui Flores

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    FICHA DE EVALUACIÓN ISO 9004 (CONTINUACIÓN)

    299
    FICHA DE EVALUACIÓN ISO 9004 (CONTINUACIÓN)

    MB = Muy bien.
    ML = Debe mejorarse ligeramente.
    MN = Debe mejorarse notablemente.
    NSR = No se realiza.

    300
    Bennis,Warren.1989. On Becoming a Leader.Addison Wesley. USA.

    Bennis & Goldsmith. 1994. Learning to Lead. Addison Wesley. USA.

    Bruce & Suzanne Brocka. 1992. Quality Management. Irwing. Inc. USA.

    Chang, Labovitz & Rosansky. 1993. Making Quality Work. Harper. USA.

    Dale, Barrie. 1994. Managing Quality. 2 ed. Prentice Hall. England.

    Main, Jeremy. 1994. Quality Wars. Free Press. USA.

    Miller, William. 1993. Quantum Quality. Anacom. USA.

    Normas ISO 8402 y 9004 (Correspondencia con normas UNIT, 1992).

    Saylor, james. 1992. TQM, Field Manual. McGraw Hill. USA.

    Tenner & DeToro. 1992. Total Quality Management. Addison Wesley. USA.

    301

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