GHANA COMMUNICATION TECHNOLOGY UNIVERSITY

FACULTY OF COMPUTING AND INFORMATION SYSTEMS

BSc INFORMATION TECHNOLOGY (LEVEL 400)

END-OF-SEMESTER EXAMINATIONS, APRIL/MAY 2021

CIIS 491 - PROJECT MANAGEMENT

Duration: 48 Hours

Instructions to students
This Exam is a Case Study, and thus involves providing answers to questions arising
from a specific IT project management case. You should therefore read the case, as
well as the recommended readings carefully before attempting the questions. Your
responses should be based on the issues discussed in the case, and not generic project
management issues. You are required to answer all three questions.
Question 1
i. From an IT project management point of view, discuss at least one positive thing and one
negative thing about the strategies that Mr. Tumbler used to select the ERP system for
implementation at Broadband-X.

ii. If you were in Mr. Tumbler’s position as Broadband-X’s CEO, explain what you would
have done before embarking on an ERP project that can be successfully implemented to
address the needs of the company (Hint: SWOT)

Question 2
i. Mention and discuss at least four factors that you think might be the biggest challenges
and risks that Broadband X will face during the implementation of the project? (Hint:
read Ahmad & Cuenca (2013). Critical success factors for ERP implementation in SMEs)

ii. Explain how the challenges you have identified can be managed, from a project
management perspective, to ensure that the project is executed successfully.

Question 3
i. Develop an ERP implementation project plan most fitting to Broadband-X’s situation.

ii. As the manager of Broadband-X’s ERP project, discuss how you will implement at least
four appropriate project management strategies to ensure that the project is successfully
implemented at Broadband-X.

Dr. Stephen Asunka

(Lecturer)