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Leadership, Power and Conflict
Unit V: Leadership, Concept and theories, Styles of leadership, Behavioural approach, Situational
approach, Leadership effectiveness. Power and conflict. Bases of power, power tactics; Sources of
conflict, Conflict Resolution Strategies.
What traits should
a Leader have ?
 Rank the following traits of
leadership in order of importance

ability to ability to
Passion Courage
dream connect

clear goal single minded

commitment Intelligence
setting pursuit of goals

ability to charm in setting of rigid

Empathy
inspire behavior goals

Authenticity compassion
Leadership
Ability to influence a group towards the achievement of a vision
or set of goals

Leadership is the self-confidence of working

with people smarter than you.”
—Azim Premji.
Followership
 Followership

Followership – the
process of being
guided and directed
by a leader in the
work environment

Photos courtesy of Clips Online, © 2008 Microsoft Corporation

Mr. J. R. D. Tata
Is leadership different from management?

Can a successful manager become a successful leader?

All managers are leaders ?

Are all leaders managers?

Is there a need to shift your thinking ?

 Managers and Leaders

Leader – an advocate
Manager – an
for change and new
advocate for stability
approaches to
and the status quo
problems
 Leaders vs. Managers

▪Ability to inspire ▪Maintaining the status quo

▪Ability to dream ▪Set goals

▪Ability to manage emotions ▪Guided by interest

▪Work through logic
▪Set visions
▪Motivates people
▪Guided by passion
▪Transactional
▪Transformational
Motivation Inspiration

extrinsic intrinsic
Goals Vision
▪ Concrete • Vague
▪ Timeframe • Pursued
▪ Achieved • Inspiration
SHRI J. N. Tata
(1839-1904)
 "Well, I would eat every pound of
the steel produced."

SCHOOL WATER STEEL PLANT

SYSTEMS

HOSPITAL PLAYGROUND

"Please obey your promise, but I'm not

sending you all the steel that we have
produced, because if I send you all the
steel that I have produced, and you eat all
of that it might result in some
indigestion."
Leadership vs. Management
Leaders and managers
Have distinct personalities
Make different contributions

Leaders advocate for Managers advocate for

change and new stability
approaches and status quo

Both make valuable contributions

Each one’s contributions are different
 Leaders and Managers
Personality
Manager Leader
Dimension
Impersonal, passive,
Attitudes Personal, active; goals arise
functional; goals arise out
toward goals from desire and imagination
of necessity, reality
Combines people, ideas, Looks for fresh approaches
Conceptions of
things; seeks moderate to old problems; seeks high
work
risk through balance risk with high payoffs
Prefers to work with Comfortable in solitary work;
Relationships others; avoids close and encourages close, intense
with others intense relationships, relationships, not averse to
avoids conflicts conflict
Born once; accepts life as Born twice; struggles for
Sense of self
it is; unquestioning sense of order; questions life
SOURCE: Reprinted by permission of Harvard Business Review. From “Managers and Leaders: Are They Different?” by A. Zalenik (January 2004.) Copyright © 2004 by the Harvard Business School
Publishing Corporation; all rights reserved.
Leadership Theories:
Traits Theory
 Early Trait Theories
Distinguished
leaders by Physical attributes
Personality characteristics
Social skills and speech fluency
Intelligence and scholarship
Cooperativeness
Insight

Conscientious, confident, quick in decision making, & high emotional stability

Leadership Theories:
Behavioral Theories
 Leadership
Behavioral
Theory:

Iowa Studies
Click to add text (1939)

by

Lewin,
Lippitt, &
White
Autocratic Style

The leader uses

strong,
directive, controlling
actions to enforce the
rules, regulations,
activities, and
relationships;
centralized power,
takes little or no
inputs; followers have
little discretionary
influence
Democratic Style
The leader takes
collaborative, reci
procal, interactive
actions with
followers;
followers have
higher degree of
discretionary
influence
Laissez-Faire
Style

"let do"
"let them do it"

Provides overall
direction,
deadlines, goals;
encourages
followers to do it
on their own;
they feel
followers
Work best with
autonomy.