COURSE CODE weer awavn ul 12, 13. 14, 15. 16. EDU 1020 EDU 1020 LIS 1010 LIS 1020 LIS 2022 LIS 2022 LIS 2022 LIS 2034 LIS 3010 . LIS 3010 - LIS 3010 LIS 3021 LIS 3021 LIS 3022 LIS 3022 LIS 4020 UNIVERSITY OF ZAMBIA SCHOOL OF EDUCATION 2015 FULL YEAR COURSES EXAMS COURSE TITLE Introduction to information and technology Introduction to information communication Foundations of Library and Information science Foundations of knowledge management Collection Development Information sources and services Information sources and services Research methods in library and Information science Application of ICTs in information management Application of ICTs in information management Application of ICTs in information management Management of information systems and services Management of information systems and services Indexing and abstracting Abstracting and Indexing Records management and archives administrationTHE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JUNE/JULY, 2015 EDU 1020: INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTs) INSTRUCTIONS: ANSWER THREE (3) QUESTIONS ONLY; QUESTION ONE IS COMPULSORY. TIME: THREE (3) HOURS SECTION A: COMPULSORY (40 MARKS) 1. Networking of library services through technology is the future of all libraries in Zambia. Discuss. SECTION B: ANSWER TWO (2) QUESTIONS (30 MARKS EACH) 2. Discuss the benefits of libraries using ICTs in their library services. 3. Compare and contrast the peer-to peer and server-client architectures, 4, Write NOTES on the following: a) Digitization of goods and services b) Intellectual Property ©) Technology Determinism d) Computer Hardware e) Open Source Software ) Local Area Network 5. Discuss any 5 factors that hinder the use of the Internet in Public Libraries in Zambia. END OF EXAMINATIONUNIVERSITY OF ZAMBIA INSTITUTE OF DISTANCE EDUCATION END OF YEAR EXAMINATIO} TUNE/JULY; 2015 EDU 1020: INTRODUCTION TO INFORMATION COMMUNICATION TECHNOLOGIES INSTRUCTIONS: ANSWER THREE (3) QUESTIONS. QUESTION ONE (1) FROM SECTION A AND ANY TWO (2) FROM SECTION B. TIME: THREE HOURS SECTION A (COMPULSORY) 40 MARKS Discuss six services which a library could offer which come about as a result of convergence of information technology and telecommunication devices. SECTION B: ANSWER ANY TWO (2) OF THE FOLLOWING QUESTIONS (30 MARKS EACH) 2. The catalogue module of an integrated electronic library management system is critical to the effective operation of the majority of the modules of the system. Discuss. Describe five factors that affect the computer processor's speed. 4. Outline three types of application software and how such could help the librarian do his/her daily work. 5. Write brief notes on each of the terms below: Logical Topology Additive Boolean Operator Meta data Shareware Open source Software eae END OF EXAMINATIONTHE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JULY, 2015 LIS 1010: FOUNDATIONS OF LIBRARY AND INFORMATION SCIENCE (DISTANCE) INSTRUCTIONS: ANSWER THREE (3) QUESTIONS. TIME: THRE 3) HOURS SECTION A (COMPULSORY) 40 MARKS 1. Libraries have seemed to prosper in areas with concentrated population and especially in an urban environment which can provide the leadership, the financial means to support libraries, and the cultural and intellectual interests to stimulate their use. Discuss SECTION B (ANSWER ANY TWO) 30 MARKS EACH 2. The recent years have witnessed more and more professionals in the field of Library and Information Science discussing issues that affect the profession using mass media. Discuss the role of mass media in the development of libraries in Zambia 3. Library co-operation is key in developing countries. Critically examine how each type of library co-operation satisfies the information needs of users. 4. The publishing industry is besieged with a lot of problems in Zambia. Discuss how the problems associated with the publishing industry in Zambia affect the development of libraries. 5. No profession can thrive without codes of ethics. Discuss why it is important for information professionals to adhere to information related code of ethics. END OF EXAMINATIONTHE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JUNE/JULY, 2015 LIS 1020: FOUNDATIONS OF KNOWLEDGE MANAGEMENT INSTRUCTIONS: ANSWER THREE (3) QUESTIONS. TIME: THREE (3) HOURS SECTION A (COMPULSORY) 40 MARKS 1. Personal knowledge can become organizational knowledge through the dynamic interaction between tacit knowledge and explicit knowledge. Discuss the modes of knowledge that is caused by the interaction process between types of knowledge. SECTION B (ANSWER ANY TWO) 30 MARKS EACH 2. Identify and discuss the resources that may be required for an organization to accomplish its mandate. 3. Placing too much emphasis on Technology as a KM enabler is the most common pitfall in many organizations. Discuss. 4. Critically analyse the components of intellectual capital and knowledge management in organizations. 5. Systems theory focuses on the relationship between parts and properties of a whole, rather than reducing a whole to its parts and studying their individual properties. Discuss. END OF EXAMINATIONTHE UNIVERSITY OF ZAMBIA DIRECTORATE OF DISTANCE EDUCATION FINAL YEAR EXAMINATION: JUNE/JULY 2015 LS 2021: COLLECTION DEVELOPMENT TIME: TREE (3) HOURS INSTRUCTIONS: ANSWER FOUR (4) QUESTIONS FROM SECTION A & TWO (2) FROM SECTION B SECTION A (COMPULSORY) [Total Marks 40] . Write extended notes on four (4) of the following topics: a) Weeding b) Bibliographic databases c) Publishing d) Copyright e) Serials SECTION B: ANSWER TWO QUESTION [TOTAL Marks 60] 2. How can the Internet be used as a tool for collection development. 3. What are the challenges in the acquisition of government documents? 4, Preservation and protection of library resources is an important element in collection. Discuss. END OF EXAMINATIONUNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JUNE/JULY, 2015 LIS 2022: INFORMATION SOURCES AND SERVICES (DISTANCE) INSTRUCTIONS: ANSWER THREE (3) QUESTIONS ONLY TIME: THREE (3) HOURS SECTION A: COMPULSORY (40 Marks) 1 Libraries stock their reference collections with different information sources comprising primary, secondary and tertiary sources, in different media such as print, non-print and electronic, Explain with relevant examples, why this is necessary. SECTION B: ANSWER ANY TWO (2) QUESTIONS (30 Marks Each) 2. Discuss what contribution information centres and special libraries have made to the evolution of reference services over time. Provide specific examples. Outline and clearly explain the steps you would use to create a pathfinder that would be used as a model of searching for information on gender-based violence. Discuss the criteria pertinent to the evaluation of a language dictionary such as Oxford ‘Advanced Learners’ Dictionary of the English Language. Write brief notes on the following expressions (3 marks each): a) b) ° CO) e) fy 8) h) i) i Thematic maps Gazetteers Patents Encyclopaedia Public library users Reference interview Independence of judgement Biographical dictionaries Directional questions Confidentiality END OF EXAMINATIONTHE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JUNE/JULY, 2015 LIS 2022: INFORMATION SOURCES AND SERVICES INSTRUCTIONS: NSWER THREE QUESTIONS TIME: THREE HOURS, SECTION A: COMPULSORY (40 MARKS) 1. Discuss the different elements that make up a pathfinder and explain how pathfinders can enrich a library's information service. SECTION B: ANSWER ANY ONE (1) QU TION (30 MARKS EACH) 2. The University of Mupale has been hit with severe budgeting, department and staff cuts. The university management does not see a need of having a reference service section in the library. As the Chief Librarian, you have been asked to justify the existence of the reference section. List and explain six major reasons why the aforementioned se important to the library community. 3. “A reference interaction involves a number of steps... it is a two way communication between a user and a librarian in which both contribute to the process,” (Smith 2011: 58). Discuss the steps involved in a reference interaction. SECTION C: ANSWER ANY ONE (1) QUESTION (30 MARKS EACH) 4. Write short notes on any five (5) of the following reference sources: Encyclopedias Abstracts Manuals Gazetteers Directories Biographies meee se 3. While the evaluation criteria for most reference sources is generally the same, geographical sources present some challenges, critically examine the evaluation criteria of these reference sources. END OF EXAMINATIONUNIVERSITY OF ZAMBIA END OF YEAR EXAMINATION: JULY/JUNE, 2015 LIS 2034: RESEARCH METHODS IN LIBRARY AND INFORMATION SCIENCE INSTRUCTIONS Total marks obtainable: 40 Time: Three (3) hours This paper has two section printed on two pages. Section A is compulsory. Answer all questions in this section, Answer TWO questions only in Section B. SECTION A [COMPULSORY 20 MARKS] You MUST show all the work for each question in your answer scripts to receive full credit for that question. Use of certified calculator is allowed 1. The following sample data set lists the number of minutes 10 students spent reading Zambian Watchdog in a day. 45, 40, 20, 25, 25, 40, 25, 15, 20, 20 Calculate the following sta a) Mean b) Median ©) Mode d) Range ©) Standard deviation istics using the data above: 2. Use the following information to answer the questions that follow. Five hundred (500) university students are asked which mobile messaging application is their favorite. The results are summarized in the table below. Formulate a null hypothesis and, using an appropriate statistical test, test this hypothesis at a significance level of 0.05. Summarize your results and conclusions. Find attached tables of critical values for use in answering this question. - Viber | __MessageMe ‘WhatsApp | Total | Females 400 150 20 300 Males 20 30] 780 200 Total - 120 780 200 500)SECTION B [20 MARKS] Answer any two questions in this section. 3. Discuss the ethical considerations relevant to the interviewing process and their effects on the data produced. 4. Discuss the advantages and disadvantages of purposive sampling. 5. Discuss the advantages and di techniques: ‘advantages of any two of the following data collection a) Focus group discussions b) One to one interviews ©) Participant observation End of ExaminationTHE UNIVERSITY OF ZAMBIA END OF YEAR ACADEMIC EXAMINATION (FULL_TIME): JUNE / JULY-2015 LIS 3010: APPLICATION OF ICTs IN INFORMATION MANAGEMENT INSTRUCTIONS: ANSWER THREE QUESTIONS ONLY. SECTION A AND B ARE. COMPULSORY; CHOOSE ONE QUESTION FROM SECTION C ‘TIME: 3HRS ———————— SECTION A: COMPULSORY (15 Marks) 1, Write notes on all of the following terms: a) Apache b) Grant privileges SQL command c) Bug 4) XML. ©) Cascading Style Sheet (CSS)SECTION B: THIS SECTION IS ALSO COMPUSARY (15 marks) 2. Carefully study the web page printout below and write the XHTML tags that are behind it: } x\ te \+ € fey /O/versite/CCSjtemssnomenummembersogin= ) B- conve & ———_ I a | supose srt peepee tami | | tite ‘CCaystems td was founded on 158 July, 1997 in saa Zambia. We have fully qualified and manufacture trained tecicans and we are the athouried dealers in all the products we ofr ‘We ate specialised in sales and afer sales sevice of ofice equipment, tvo-way communication systems, Shp copies, satelite plone. ip modens, saelte adhd meme ad ll sxe acluing ‘manufacturing fal related ste ructures for instalation ofthe above equipment. (ur ily equiped norkbop caters for your see reuemens and we can install ny ofthe above Cpe aay wks Chea fe cleat aso be nea 1. Sharp 2. Motorola 4. Kenwoood 4. Inmarsat $.Thuraye Satelite phones Satellite atime CCystems 42015SECTION C: CHOOSE ONE QUESTION FROM THIS ION (10 marks) 3) Open source library management systems such as Koha are wrecking marriages between libraries and proprietary library management software vendors. Discuss. 4) Carefully study the MySQL table printout and write the SQL statements used for creating, populating and retrieving data. ex localhost / localhost / libra € si library (1) brary (1) students End of Examination 3THE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATION (DISTANCE): JUNE / JULY-2015 LIS 3010: APPLICATION OF ICTs IN INFORMATION MANAGEMENT INSTRUCTIONS: ANSWER THREE (3) QUESTIONS ONLY * SECTION A AND B ARE COMPULSORY; CHOOSE ONE QUESTION FROM SECTION C ‘TIME: THREE (3) HOURS SECTION A: COMPULSORY (20 Marks) 1. Carefully study the web page printout below and write the XHTML tags that are behind it: 7 teeta Seca. nth Kd Scan Shel sessed i 166i Ci est of Making Pv. a comic i 6 by te omg ite, Dr Kemet Reda | ‘Te Sdhiniaa paed denoneis sine eece | ‘Teton eae | eCopt aes Male ein | } ate! 2015, Keane Kanada Scodary Seat|ON B: THIS SECTION IS ALSO COMPUSARY (10 marks) tatements used for Carefully study the MySQL table printout and write the SQL creating, inserting and displaying data from it a Hocathost /locaast bran. % Nibrary (1) rary (1) 1m suens Thon. )30 ow) sarng fom recor # 0 in horizontal > mode and repeat headers after 100 cells [Query results operationsSECTION C: CHOOSE ONE QUESTION FROM THIS SECTION (10 marks) 3. Write short notes on any four of the following terms: a) Apache b) Koha c) Notepad++ 4d) Nesting e) Ubuntu ) XML 4, With relevant examples, explain the installation and customization procedure of OpenBiblio. End of ExaminationTHE UNIVERSITY OF ZAMBIA DIFFERED FINAL ACADEMIC YEAR EXAMINATION (DISTANCE): JUNE / JULY-2015 LIS 3010: APPLICATION OF ICTs IN INFORMATION MANAGEMENT INSTRUCTIONS: ANSWER THREE QUESTIONS ONLY. SECTION A AND B ARE COMPULSORY; CHOOSE ONE QUESTION FROM SECTION C SECTION A: COMPULSORY (15 Marks) 1. Write short notes on all of the following terms: a) Nesting b) Bug ©) Ubuntu 4) XML e) CSSSECTION B: THIS SECTION IS ALSO COMPULSORY (15 marks) 2. Carefully study the web page printout below and write the XHTML tags that are behind it [see wna! i 1 | ace | sa | et | eta ait | {seve | nanetae sot Ee ERS) sf war ease eu 24200 in nan Zambia. We ve filly quali nd mcf ie sins ad we ae ile oda wef, ie peta in is a afer fice epimet, momey coca emp, es ef iene al sessing mutual rc indi of sre spot SECTION C: CHOOSE ONE QUESTION FROM THIS SECTION (10 marks) 3), Open source library management systems such as Koha are wrecking marriages between libraries and proprietary library management system vendors. Discuss.4) Carefully study the MySQL table printout and write the SQL statements used for creating, inserting and displaying data from it wm least ect. x \ € ose = : a Pet i otra a Pstermmnestt vary () eat ‘brary (1) ies movies 22m Show: ] 30 1Ow(s) staring tom recors# 0 ~ mode and repeat headers afer 100 cells End of ExaminationUNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JUNE/JULY 3 2015 L1S 3021; MANAGEMENT OF INFORMATION SYSTEMS AND SERVICES (DISTANCE) INSTRUCTION: NSWER THREE (3) QUESTIONS TIME: THREE HOURS SECTION A: (COMPULSORY) 40 MARKS 1. ‘The suggestion that leadership is a dynamic process implies that there is no one best way of leading — leadership is essentially about striking the right balance between the needs of people, tasks and goals in a given situation’. (Cole, 2004) Discuss the statement above in relation to the provision of good leadership in libraries and information centers. SECTION B: ANSWER ANY TWO (2) OF THE FOLLOWIN® QUESTIONS (30 MARKS) You have just been invited for an interview in one of the libraries in a government ministry and one of the interviewers have asked you to define the performance management process and explain its significance. What would be your response 10 the question? Explain how strategic and operational plans complement each other in any organisational set up. Libraries face a lot of challenges in raising funds 10 sustain their services. Outline five sources of funding which a Librarian could explore to sustain Library operations. Explain the importance of Weber's five principles of bureaucracy in the management of libraries today. END OF EXAMINATIONUNIVERSITY OF ZAMBIA END OF YEAR DEFERED EXAMINATIONS: JUNE/J JULY ; 2015 'T OF INFORMATION LIS 3021: | MANAGEMI MS AND SERVICES INSTRUCTIONS: ANSWER THREE (3) QUESTIONS TIME: REE HOURS SECTION A: (COMPULSORY) 40 MARKS. 1. ‘The suggestion that leadership is a dynamic process implies that there is no one best way of leading — leadership is essentially about striking the right balance between the needs of people, tasks and goals in a given situation’. (Cole, 2004) Discuss the statement above in relation to the provision of good leadership in libraries and information centers. SECTION B: ANSWER ANY TWO (2) OF THE FOLLOWING QUESTIO (30 MARKS) 2. You have just been invited for an interview in one of the libraries in a government ministry and one of the interviewers have asked you to define the performance nificance. What would be your response to the management process and explain its question? 3. Explain how strategic and operational plans complement each other in any organisational set up. 5. Explai of libraries today. the importance of Weber’s five principles of bureaucracy in the management END OF EXAMINATIONTHE UNIVERSITY OF ZAMBIA JUNE/JULY 2015 EXAMINATIONS, LIS 3022 INDEXING AND ABSTRACTING Instructions Read each question very carefully before you begin to answer it Section A should be answered in a separate Answer script Duration: 3 Hours ANSWER QUESTION I FROM SECTION A AND ANY OTHER TWO (2) QUESTIONS FROM SECTION B. ‘Thus you are expected to answer three (3) Questions in total. QUESTION 1 IS COMPULSORY AND CARRIES 40 MARKS. THE OTHER QUESTIONS CARRY 30 MARKS EACH “TION A. (COMPULSORY) 1. In a newly established Indexing and Abstracting Services Company in the Republic of Wamwayi Ndani, an enthusiastic Managing Director, keen to make a name for himself and his Company, gave the following document to his Trainee Personal Secretary to abstract: The Inebriated Political Maverick “In this uncouth world of celebrated malcontents and ignoramuses, our leader is a sophistical rhetorician inebriated with the exuberance of his own verbosity; and gifted with a dangerously egotistical imagination that can, at all times, and, muzatis mutandis, command an interminable and inconsistent series of arguments to malign a miserable megalomaniac of an opponent and glorify himself. May the spirits of our unsung ancestors have mercy on the ill-fated us!!” As a LIS student you should assume that the unsuspecting secretary had no clue of how to carry out the assignment from the boss. Page 1 of 2Task. Based on your ‘professional’ knowledge of Abstracting Principles Explain the factors which could have caused the Secretary to fail to abstract the document correctly [40 Marks] SECTION B. ANSWER ANY TWO(2) QUESTIONS FROM THIS SECTION. EACH QUESTION CARRIES 30 MARKS 2. Write Short Notes on all the following: [Each item carries 5 Marks] a) Use of “AND” and “OR” Boolean Operators in information retrieval b) Parenthetical qualifiers c) Document Factors which can affect indexing d) Scope Notes e) Inverse relationship between Recall and Precision 3. ‘In a professionally organized information retrieval environment the modus operandi of the indexer is similar to that of the search strategist.” Discuss. 4. Briefly explain any three(3) of the following: [Each item carries 10 Marks] a) Content of an ideal informative abstract b) Patent abstract c) Translation failure d) Homographs e) Descriptors and synonyms END OF EXAMINATION END OF EXAMINATION Page 2 of 2THE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JUNE/JULY, 2015 LIS 3022: ABSTRACTING AND INDEXING (DISTANCE) INSTRUCTIONS: ANSWER THREE (3) QUESTIONS. TIME: THREE (3) HOURS. SECTION A (COMPULSORY) 40 MARKS 1. The role of indexing and abstracting is to provide an interface between the collection of information resources or database and the population of users. Discuss. SECTION B (ANSWER ANY TWO) 30 MARKS EACH 2. Critically analyse the qualities of a good abstract and the factors that affect the length of an abstract. 3. Discuss the distinction between controlled language information retrieval and natural language information retrieval. 4. Discuss the importance of the principles of specificity and exhaustivity in indexing and how the two could be brought into the locus point. 5. Write short notes on any THREE (3) of the following: a) Slanted abstract b) Document surrogates c) Back of the book index d) Critical abstract e) Intellectual content END OF EXAMINATIONTHE UNIVERSITY OF ZAMBIA END OF YEAR EXAMINATIONS: JULY, 2015(DEFFERED) LIS 4020: RECORDS MANAGEMENT AND ARCHIVES ADMINISTRATION INSTRUCTIONS: ANSWER THREE (3) QUESTIONS. TIME: THREE (3) HOURS SECTION A (COMPULSORY) 40 MARKS 1. You have just been appointed as consultant for the Bank of Zambia. Your task is to recommend to the Bank Governor the features the model Archival Institution should have which all banks in Zambia can use to deposit their archives. Discuss the features that you would consider salient in your recommendation. SECTION B (ANSWER ANY TWO) 30 MARKS EACH 2. Discuss how an Archivist can provide access to archival materials without compromising on the issues of preservation 3. The government wants to introduce a policy to re-demarcate chiefdom boundaries throughout the country. Discuss how the records should be to allow this policy be effective, 4. You have just been employed as an Archivist at NAPSA. Your first assignment is to appraise all the e-records that have been pending. Explain how you will go about appraising these records. 5. Discuss how the operations of a registry can enhance the effectiveness and efficiency of any institution END OF EXAMINATION