Motivating Employees During the COVID Pandemic

By Catherine Oak and Bill Schoeffler | August 10, 2020

The coronavirus pandemic has led to various versions of lockdowns and quarantine orders,
which are now being revised during the summer due to a resurgence of cases. Many businesses
still have workers who are now required to work remotely.With everyone sheltered at home,
trying to work with distractions: children, pets, noise and fear can make things more difficult for
employees. These changes have led employees to have concerns about the virus, stress about
keeping their jobs and many are struggling with loneliness. Employees also find it difficult to
collaborate and communicate online, as well as face challenges staying focused on their job.
Morale is down for many firms. Employee morale affects a business’ success. There is so much
happening outside of our control right now, which will lead to frustration, disconnection and low
morale. But the lack of staff morale affects companies in more ways than expected. Overtly
stressed and anxious employees result in poorer quality of work, as well as disengaged
employees. At times, it can even lead to a higher turnover rate, which will be detrimental to
organizations.

The focus needs to be only on the bare essentials of the business. Where possible, managers
should drop projects that are low value because they will slow the team down. Clear
communication and addressing the employee’s concerns helps improve their focus and ability to
complete the tasks on hand. Be flexible and loosen some work restrictions. With schools closed
and employees adjusting to working from home, be understanding, empathize and listen to
employees. Do celebrate the company accomplishments and goals with public praise and
consistent communication. Now is also a good time to provide opportunities for professional and
personal development. With no commuting and business slowdowns, people are finding that they
have spare time. This allows for the opportunity to tackle new projects, learn new skills, and
expand one’s talent stack. Businesses should make this a creative way to reward and recognize
employees from afar by providing them professional development opportunities. Offer online
classes to employees, so they can grow professionally and personally during a time where one
might feel stagnant.

Reference:
https://www.insurancejournal.com/magazines/mag-features/2020/08/10/578320.htm