Semester

Programme MBA – MASTER OF BUSINESS ADMINISTRATION R 2019 PC

II
Hours / Credit Total Maximum
Course Week Hours Marks
Course Name
Code L T P C
19MST21 OPERATIONS MANAGEMENT 4 0 0 4 40 100
Course Objective(s): The purpose of learning this course is
• To make the students to understand the basic concepts in operations management.
• To understand the forecasting, product, process and work systems design in operations.
• To expose the capacity planning, facility layout and location.
• To know about the materials management in operations.
• To study the scheduling and sequencing of Project Management.
Course Outcomes: Upon completion of the course, students will be able to:
• Describe the boundaries of an operations system.
• Select and apply relevant concepts and tools to optimize the process/production system
• Develop the strategic and operational layout & location decisions in managing organization.
• Forecast the Production functions, enhanced the Planning activities in Operations.
• Develop the ability to identify operational methodologies to assess the organizations.
UNIT 1 INTRODUCTION TO OPERATIONS MANAGEMENT 8
Operations Management – Nature, Importance, Historical development, Transformation processes,
differences between services and goods. A system perspective, Functions, Challenges; Operations
Strategy – Strategic fit, Elements and Competitive priorities – Productivity – Measuring Productivity and
Methods to improve productivity.
UNIT 2 FORECASTING, PRODUCT,PROCESS AND WORK SYSTEMS DESIGN 8
Demand Forecasting – Need, Types, Objectives and Steps. Overview of Qualitative and Quantitative
methods. Product Design – Influencing factors, Approaches, Legal, Ethical and Environmental issues.
Process – Planning, Selection, Strategy. Work Study – Objectives, Procedure. Method Study and Motion
Study. Work Measurement.
UNIT 3 CAPACITY PLANNING, FACILITY LAYOUT AND LOCATION 8
Capacity Planning –Types, Aggregate planning, Developing capacity alternatives. Facility Location –
Theories, Steps in Selection, Location Models (Problems). Facility Layout – Principles, Types,
Planning tools and techniques.
UNIT 4 MATERIALS MANAGEMENT 8
Materials Management – Objectives, Planning, Budgeting and Control. Purchasing – Objectives,
Functions,Policies, Vendor rating and Value Analysis. Overview of MRP, MRP II and ERP. Stores
Management – Nature, Layout, Classification and Coding. Inventory – Objectives, Costs and control
techniques. Overview of JIT.
UNIT 5 SCHEDULING AND SEQUENCING 8
Project Management – Scheduling Techniques, Scheduling of Work centers; Sequencing – Priority
rules and techniques, Shop floor control; Flow shop scheduling – Johnson‟s Algorithm (Problems)
– Gantt charts; Recent trends in Operations Management.
TEXT BOOKS:
1. William J Stevenson, “Operations Management”, 12th Ed, McGraw Hill, New Delhi, 2014.
2. Richard B. Chase, Ravi Shankar, F. Robert Jacobs, Nicholas J. Aquilano, “Operations and Supply
Management”, 13thEdition, McGraw Hill, New Delhi, 2010.
REFERENCES:
1. Norman Gaither and Gregory Frazier, “Operations Management”, 13th Reprint, South Western
Cengage Learning, New Delhi, 2011.
2. Mahadevan.B, “Operations Management Theory and Practice”, 3rd Edition, Pearson Education,
New Delhi, 2015.
e-RESOURCES:
1. http://nptel.ac.in/courses/110106045/, “Operations and Supply Chain Management”, Prof. G.
Srinivasan Department of Management Studies, Indian Institute of Technology, Madras
2. http://nptel.ac.in/courses/112107143/22, “Materials Management”, Prof. Inderdeep Singh,
Department of Mechanical & Industrial Engineering, Indian Institute of Technology, Roorkee.