Emerging Trends in HR

Unit 5
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HR Shared Services
• Large organizations with complex human resources departments
outsource HR processes, reporting, and software solutions to
companies that are positioned to handle these very specific and often
difficult tasks. This third-party management is often referred to as HR
shared services or HR Service Delivery (HRSD). Examples of HR Shared
Services include recruiting, talent management, data analysis,
employee sentiment prediction software, payroll, and overall human
capital management (HCM).
Benefits of HR Shared Services
• Automated HR processes allow the internal human resources team to focus
on company related goals.
• All HR data and analytics are centralized— creating one single location for
all data.
• Shared case management is more cost effective than increasing the size of
the HR department, plus current HR staff is positioned for career
development.
• All data will be consistent and centralized. Once all your information is in
one place within your HR Service Delivery platform, there won• ft be any
discrepancies when information is updated.
• Increased employee and customer satisfaction.
• Streamlined problem solving.
• Top talent can be developed and retained through employee sentiment
prediction software.