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Introduction
Pioneering brands The term ``first-mover advantage'' refers to pioneering brands that enjoy
long-term market share advantages, along with possible advantages in
distribution, product-line breadth, and quality. ``Country-of-origin'' is a term
that has been defined in the literature in many ways, including the ``made in''
label of a product, which can communicate a stereotyped country image,
ultimately affecting customer purchase decisions. The areas of ``first-mover
advantage'' and ``country-of-origin'' have received substantial research
interest in the past and have independently grown to be significant research
streams (see next section). Research in both areas has provided interesting ±
if sometimes controversial ± findings that have direct implications for
managers, such as the advantages and disadvantages in the order of market
entry (first mover versus late follower) and the significance of ``made-in''
information of products (favorable/unfavorable country-of-origin).
Relevance to international For international marketers the areas of first-mover advantage and country-
marketers of-origin are very relevant, particularly as they relate to each other.
Specifically, as many hitherto closed economies open their markets to
foreign competition, the products entering these markets may be ``first-
movers'' in many instances (i.e. they are the first entrants of their respective
industries in those countries) or late entrants (i.e. they are followers to other
brands in already established industries). In either case, a key characteristic
in these cases is that the entering brands have different countries of origin. A
relevant question in this context is: What is the impact of the brands with
different countries of origin on first-mover advantage? For example, can a
late entrant with a ``favorable'' country-of-origin negate the advantages
accrued by a first mover with an ``unfavorable'' country-of-origin? Such
218 JOURNAL OF PRODUCT & BRAND MANAGEMENT, VOL. 8 NO. 3, 1999, pp. 218-231 # MCB UNIVERSITY PRESS, 1061-0421
questions are of obvious relevance to international marketers; this study
takes a first step in answering such questions with regard to the effect of
country-of-origin on first-mover advantage.
The paper is organized as follows: the next section focuses on a brief review
of the literature of first-mover advantage and country-of-origin, followed by
sections on the experimental design, hypotheses, and analysis. The final
sections discuss the results of the study and highlights the managerial
implications that can be drawn from the study.
Country-of-origin (COO)
Stereotyped country image The issue of country-of-origin (COO) is increasingly important to
international marketers; therefore, researchers have examined COO from a
variety of perspectives (Cordell, 1992; Witt and Rao, 1992; Chao, 1993;
Kochunny et al., 1993; Tse and Gorn, 1993; Harris et al., 1994; Elliott and
Cameron, 1994; Janda and Rao, 1997). As multinationals compete for
customers in the newly opened market economies, the competition they face
come from different countries of origin. The customers in these markets
typically find that the competing products in a given market are similar in
attributes ± but for their respective countries of origin. As a result, the ``made
in'' label can communicate a stereotyped country image, and ultimately have
a significant impact on purchase decisions.
Experimental procedure
The subjects participating in the experiment were undergraduate students
from a mid-western university in the USA. Given the nature of the product
used in the experiment and its relevance to undergraduates it is expected that
the use of such subjects strengthens the validity of the study.
The product
Fictitious product A fictitious, imaginary ``high-tech'' product in the form of a palm-sized, all
purpose ``personal tutor'' was chosen as the new product for the experiment.
As described below, the product purports to tape instructors' class
presentations, transcribe the presentations into notes and make it possible for
the students to view them on a computer screen, or print them. Early in the
experiment, the subjects are exposed to a fictitious magazine, ``Customer
Reports'' (styled after Consumer Reports); this magazine evaluates new
products, including the ``personal tutor''. The report explains that two
attributes are relevant when purchasing the ``personal tutor'': quantitization
ratio (QR) and intermodulation coefficient (IC). Needless to say, these
attributes are imaginary. Further, the Customer Reports explains that there is
a trade-off between the attributes QR and IC; as such, all of the following
Countries of origin
Given the ``high-tech'' nature of the product, we attempt to identify a
country with a favorable ``match'' and a country with an ``unfavorable''
match (based on Roth and Romeo (1992) framework discussed above).
Results of a pretest indicated that from randomly chosen group of countries,
Japan was perceived as the strongest ``favorable match'' (i.e. favorable as the
country of origin for high tech products) and Mexico was perceived as
``unfavorable match'' (i.e. unfavorable as a country of origin for high tech
products).
Procedure
Three groups of students First, students were assigned into one of three groups: the Japan group, the
Mexico group, and the control group. The Japan group was assigned
experimental materials of the fictional product, ``the personal tutor'' with
Japan as the COO; the Mexico group was assigned experimental materials
with Mexico as the COO; the control group received no information on the
COO of the personal tutor. Experimental materials include a cover of an
imaginary magazine ``Customer Reports'' that focusses on new products and
an inside page that describes the function of the personal tutor, establishes
the relevant attributes and explains that all three attribute combinations (high
QR, low IC; low QR, high IC; and medium levels of both QR and IC)
provide products of identical quality. Also, as described below,
advertisement copies were created for all experimental conditions; the
advertisements are identical in all aspects except with regard to (Japan,
Mexico, or no country information), attribute combinations (low QR, high
IC; high QR, low IC; medium level of both), and order of entry (first mover,
early follower, and late follower).
Variables measured The variables measured are: overall product evaluation for each brand (as
discussed below), and ratings of the brands on the two attributes, QR and IC.
The experiment was conducted over seven sessions, each session separated
by a week. The procedure was as follows:
(1) In the first session of the experiment, the cover of the ``Customer
Reports'', the cover story, and the advertising for the first mover are
shown to the respondents in all three groups. Thus, subjects are made
aware of the following:
. the new product,
. the relevant attributes needed to evaluate the product (QR and IC),
. the fact that the three combinations of the levels of the attributes
(high QR, low IC; high IC, low QR; medium level of both) provide
for same quality of product,
. the advertisement for Brand A, the first mover (described as ``Now
available for the first time!'') with (Japan, Mexico, or no country)
information (depending upon whether the subjects are part of the
Japan, Mexico, or the control group).
(2) During sessions 2, 3, and 4 the advertising copy of Brand A, the first
mover, is repeatedly and exclusively shown to the respondents of the
respective three groups. The intention is (through repeated exposures) to
establish the first mover in minds of the subjects.
Hypotheses
Two-brand competition: FMA
First-mover advantage Hypotheses 1, 2 and 3 focus on first-mover advantage. In each case, it is
expected that the first mover will enjoy a higher overall product evaluation
than the follower, given that both brands are ``equal'' on relevant product
attributes.
H1. Overall product evaluation score for the first mover (Brand A) will be
higher than that of the follower (Brand B), given that both brands are
``equal'' in product attributes and given no information on country-of-
origin.
H2. When the first mover and the follower are ``equal'' on product attributes
and both have a ``favorable match'' in country-of-origin, overall product
evaluation score for the first mover will be higher than that of the
follower.
H3. When the first mover and the follower are ``equal'' on product attributes
and both have an ``unfavorable match'' in country-of-origin, the overall
product evaluation score for the first mover will be higher than that of
the follower.
Three-brand competition
Smaller perceived Hypothesis 6 proposes that the perceived difference between the first two
difference brands will become smaller when a third brand enters the market, given that
the third brand is equivalent to the other two in product attributes.
H6. The difference in the overall product evaluation scores between the first
mover and the follower will be reduced after the entrance of a third
brand in the market, given that all three brands are ``equal'' in product
attributes.
Manipulation checks
Equivalent products The experiment was set up in such a way that, even though the first mover
(Brand A), follower (Brand B), and late follower (Brand C) each have been
given to possess different combinations of the attributes QR and IC (high
QR-low IC, low QR-high IC, and medium QR-medium IC, respectively), the
subjects were told that they are ``equivalent products''. A logical starting
point in the analysis is to check whether the subjects' perceived attribute
ratings are in agreement with the high-low, low-high, and medium-medium
attribute specifications. In other words, will the subjects transform the high-
medium-low objective specifications into subjective ratings of excellent-
average-poor?
Table I provides the results of a paired T-Test of means of subjects' ratings
of brands A, B, and C on QR and IC. As seen, in general, subjects' ratings of
product attributes tend to agree with the objective attribute specifications. In
other words, even though the intrinsic attributes (QR and IC) are fictitious
and have no informational value for the formation of judgments, such
intrinsic product cues were actively processed and the subjects have assigned
real meanings to the fictitious stimuli.
Manipulation check The next step in the manipulation check was to investigate the relationships
between the subjects' attribute ratings and overall product evaluations; we
would expect a strong relationship between the two. Regression analysis was
performed using subjects' overall product evaluation as the dependent
variable, and ratings on QR and IC as independent variables. Table II reveals
the results of the regression analysis in the case on two-brand competition
(first mover and follower) and Table III reveals the results of three-brand
competition (first mover, follower, and late follower).
Country-of-origin effect The results in the two brand competition (Table II) reveal that the country-
of-origin and order of entry have some influence on the relationships
between individual attribute ratings and overall product evaluation.
Specifically, when the first mover is from a country with a less favorable
image (Mexico), the information of the country-of-origin is discounted and
respondents use the intrinsic product attributes to form product evaluations
(high R square). On the other hand, when a first mover is from a country with
a more favorable image (Japan), the linkage between intrinsic product
attributes and overall product evaluation is weakened (low R Square). In
other words, when respondents were unfamiliar with the product (first-
mover), country-of-origin could influence overall product evaluation. As
R square F sig.
All six groups (N = 242) 0.32 0.000
Japan (N = 45)
First mover 0.13 0.060
Early mover 0.42 0.000
Mexico (N = 37)
First mover 0.65 0.000
Early mover 0.48 0.000
Control (N = 39) 0.006
First mover 0.25 0.030
Early mover 0.18
Table II. Regression analysis-subjective attribute ratings and overall product
evaluation in two-brand competition
Hypotheses testing
Two-brand competition: FMA
The first research hypothesis proposes that all else being equal, the first
mover has an advantage over the early follower. Specifically, the overall
product evaluation score for the first mover will be higher than that of the
early follower. This hypothesis is supported, shown in Table IV. As
evidenced by the t-test statistics in cell 9, in the control group, where no
Three-brand competition
Table V summarizes results in the three-brand competition. Please note that,
although there are three brands in the market, the focus is still on the two
preexisting brands (Brands A and B). Generally speaking, cell-by-cell
comparisons (between Tables IV and V) show that the competitive situation
between brand A and brand B in the three-brand market is not much different
from that in the two-brand competition.
Smaller perceived Hypothesis 6 expects that the perceived difference between the first two
difference brands will become smaller when a third brand enters the market, given that
the third brand is equivalent to the other two in product attributes. Paired-
comparisons are used to detect the changes in overall product evaluation
between the two measurements (of brand A and brand B) taken before and
after the entry of the third brand (brand C). Paired-comparisons of mean
difference are summarized in Table VI. The results give the following two
indications:
(1) The product evaluation scores dropped significantly (at 0.1 level) for
products from Japan. Both the first mover (brand A) and the early
follower (brand B) are perceived less favorably. The findings show,
again, the (positive) country-of-origin effect declines as respondents
Conclusion
Competitive advantage The results of the current research indicate that being first in the market does
create competitive advantage, ceteris paribus. Within the methodological
limitations of the research design, there are indications that first-mover
advantage is more durable than the country-of-origin effect. As more
competitors enter the market, a favorable country image may become less
distinctive. Therefore, the pursuit of first-mover advantage should have a
higher priority than capturing the positive country-of-origin effect in an
international marketing context. Also, the results suggest that for companies
or marketers from a country with less than favorable image, it is more
difficult to lead, than to follow. The advantage of being first can be negated
by the undesirable country-of-origin effect. Further, for a first mover, it is
appropriate to promote a favorable country image and to conceal a less-than-
favorable country image. For an early follower, the results of the current
study show that, as long as the country image is not unfavorable, it is
advisable to give away the product's country-of-origin. When COO
information is not available, consumers may associate the image of ``copy
cat'' with an early follower, and when that happens, an ``unfavorable''
country may be assigned to ``fill in'' the missing information. Consequently,
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