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Open and Closed Issues for this

Deliverable

EXTENSION TECHNICAL DESIGN

Sally Holdings LLC


Accounts Receivables

Set up Oracle Alert and Email

Author Aravinda Prasad M


Document Version 1.2
Creation Date 07-Jul-2021
Last Update Date 01-Oct-2021
Last Print Date 01-Oct-2021

Approvals:

Contents
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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
Deliverable

Document Control..................................................................................................... 3
Change Record........................................................................................................ 3
Reviewer............................................................................................................... 3

Object Information.................................................................................................... 4
Key Contacts.......................................................................................................... 4

Technical Overview................................................................................................... 5
Starting Conditions................................................................................................... 5
Assumptions........................................................................................................... 5
External Dependencies.............................................................................................. 5
Integration Related Dependencies.................................................................................6
Process Flow.......................................................................................................... 6
Pseudo Code.......................................................................................................... 7

Volume and Frequency............................................................................................... 8

Database Design........................................................................................................ 9
Overview.............................................................................................................. 9
New Database Objects............................................................................................... 9
Modified Database Objects......................................................................................... 9

Application Set up.................................................................................................... 10


New/Updated Seed Data........................................................................................... 10
Descriptive Flexfields.............................................................................................. 10
Value Sets............................................................................................................ 10
Concurrent Program Executable..................................................................................10
Concurrent Program Definition...................................................................................10
Concurrent Request Set............................................................................................ 11
Profile Options...................................................................................................... 14

Unit Test Conditions................................................................................................. 15

Open and Closed Issues for this Deliverable..................................................................16


Open Issues......................................................................................................... 16
Closed Issues....................................................................................................... 16

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Document Control
Change Record

Date Author Version Change Reference


07-Jul-2021 Aravinda prasad M 1.0 Initial Version

01-Sep-2021 Aravinda prasad M 1.1 Changes done per peer review comments

01-oct-2021 SBH 1.2 Please review the Open Issues an Pseudo Code section

Reviewer

Name Position
Siddarth IBM

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
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Object Information

Build Name Set up Oracle Alert and Email


Build ID
Functional Spec Reference AR_EXT_IBM_07_Create Alert Email_FS_v1.2 .docx
Primary RICEW Group Alert
Functional Area Finance
Priority Medium
Authorization Group
Development Time

Key Contacts

Name Role Phone Number E-Mail Address


Aravinda prasad Technical Consultant aravpras@in.ibm.com
Nhoren Functional Consultant suertona@ph.ibm.co
m

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
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Technical Overview
Overview

The purpose of this document is to describe the technical requirement to create Oracle Alert on custom
tables and send an email notification to specified recipients.
Description

Business requirements are as follows:

PFA Setup screen shot

The following are the requirements:

 Create Oracle Alert in table APPS.SB_AR_ITO_03_STG for interface records which


INTERFACE_STATUS_CRM does not change from ‘N’ or ‘G’ to ‘S’ for more than 15 minutes (not
pulled by BizTalk)

 Create Oracle Alert in table APPS. SB_BSG_CUST_CREDITCARD_STG for interface records which
INTERFACE_FLAG does not change from ‘N’ or ‘G’ to ‘S’ for more than 15 minutes (not pulled by
BizTalk)

 Send email notification to below email address:


Primary: IT - Integration Services OFFSHORE ITIntegrationServicesOFFSHORE@sallybeauty.com
Primary: OPS Paging PC <ops@sallybeauty.com>
CC:RBG-SharedServices RBG-SharedServices@Sallybeauty.com
SNOW: sbh@service-now.com<mailto:sbh@service-now.com
(DEV) SNOW: sbhdev@service-now.com
Data Selection Criteria

 We need to build the alert on below tables


APPS.SB_AR_ITO_03_STG and APPS.SB_BSG_CUST_CREDITCARD_STG
 In above tables when Interface_status_CRM flag does not change for more than 15 mints that time
we need to send alert to business team

Starting Conditions
NA.

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Assumptions

1) Data exists in tables APPS.SB_AR_ITO_03_STG and


APPS.SB_BSG_CUST_CREDITCARD_STG

External Dependencies
NA

Pseudo Code

1) Navigate to Alert Manager Responsibility -> Alert -> Define


2) Select event alert enter required fields(custom application, table name)
3) we need to add below query in select statement
SELECT customer_account_number FROM sb_ar_ito_03_stg where interface_status_CRM in ('N','G')
WHERE SYSDATE - creation_date > 15/(24*60);
4)when status flag does not change for more than 15 mints that time we need to send alert message to
below team
ITIntegrationServicesOFFSHORE@sallybeauty.com,ops@sallybeauty.com

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Volume and Frequency


In staging table when interface status field does not change for more than 15 mints, business team will
receive the alert message

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
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Database Design
Overview
NA

New Database Objects


NA

Views/Snapshots

Indexes
NA

Triggers

Sequences

Sequence Name Table Name Column Name Min Max Intervals

Grants

Owner Object Grantees

Synonyms

Synonym Name Table Name Type

Stored Procedures

Modified Database Objects


NA

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Application Set up

New/Updated Seed Data

Lookup Name Lookup Type Code Meaning


NA

Descriptive Flexfields

Application N/A Title


Form Name Base Table
Segment Name Window Prompt Column Value Set Displayed Enabled

Value Sets

Valu Descriptio List Securit Forma Max Precisio Number Uppercas Right Mi Max
e Set n Typ y Type t Type Siz n s Only e Only Justif nV Valu
Nam e e y e
e

Concurrent Program Executable

Executable Short Name Application Description Execution Execution File Name


Method

Concurrent Program Definition

Program Definition

Program Short Name Applicatio Descriptio Executable Name Metho Priorit


n n d y

Session Control

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Consumer Group Rollback Segment Optimizer Mode

Incompatibilities

Application Name Scope Type


N/A

Parameters – Description

Seq Parameter Description Enabled Display Concatenated Prompt Token


Size

Parameters – Validation

Seq Value Set Default Type Default Value Range Req. Enable
Security

Se Display Concatenated Prompt Token


q Size Description Size

Concurrent Request Group

Group Application Code Description Request Type Name Application


NA

Concurrent Request Set

Request Set

Set Set Code Application Description Owner


NA

Active Dates

From To

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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NA

Run Options

Print Together Allow Incompatibility


NA

Request Set Wizard

Input Parameters

Sequentially In Abort Continue Set Application Description Time to


Parallel Processing Processing print
Request
Output
Files
NA

Program Application

Define Stages

Set Set Application

Display Sequence Stage Description

Stage Details

Stage Code

Function

Function Application

The Return Value of This Stage Affects the Set Allow Incompatibility

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Outcome

Stage Requests

Set Set Application Stage

Programs

Seq. Program Application Description Allow Stage


Function to Use
This Program’s
Results

Print Options

Copies Style Save Printer


NA NA NA NA

Request Parameters

Set Stage Program Set Application Sequence Application


NA

Seq. Prompt Display Modify Shared Default Type Default Value


Parameter
NA

Link Stages

Set Set Application Start Stage


NA

Display Sequence Name Stage to Proceed Stage to Proceed Stage to Proceed


To On: Success To On: Warning To On: Error
NA

Stage Properties

Description The Return Value of this Stage Affects the Set

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Outcome
NA

Profile Options

Profile Name Default Value User Value


NA

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
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Unit Test Conditions

Program Condition Expected Results

SB_AR_ITO_03_STG In this table Alert is triggered, email


INTERFACE_STATUS_CR notification is sent to business
M status doesn’t change user
from ‘N’ or ‘G’ to ‘S’ more
than 15 mints.
SB_BSG_CUST_CREDITCARD_ST In this table Alert is triggered, email
G INTERFACE_FLAG does notification is sent to business
not change from ‘N’ or ‘G’ to user
‘S’ for more than 15 minutes
SB_AR_ITO_03_STG In this table Alert should not be triggered
INTERFACE_STATUS_CR
M status is ‘S’
SB_BSG_CUST_CREDITCARD_ST In this table Alert should not be triggered
G INTERFACE_FLAG status is
‘S’

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
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Open and Closed Issues for this Deliverable


(Add open issues that you identify while writing or reviewing this document. As you resolve
these issues, move them to the closed issue section and keep the issue ID the same. Include
an explanation of the resolution.)

Open Issues

ID Issue Resolution Responsibility Target Date Impac


t Date
1. Alert Setup attachment is not
showing up the setup for
SB_BSG_CUST_CREDITCARD_S
TG
2. Pseudo Code section is not showing
the information of
SB_BSG_CUST_CREDITCARD_S
TG alert
3. The condition on query is not right.
The right condition has to be
INTERFACE_FLAG IN ('N','G') for both
alerts
We are looking for records where
the status have not been updated
to S
4. Subject: DOWN alert. BizTalk
Prod :
SBH.BT.Finance.Account :
Customer Credit Items From
Oracle.WCF

The text message on alert


“SB_AR_ITO_03_STG” has to be:

Customer Credit Items are not


picked up by BizTalk , Restart
the host Instance associated
with Receive Location
Application:
SBH.BT.Finance.Account
Receive Location: Customer
Credit Items From Oracle.WCF
Oracle Table:
APPS.SB_AR_ITO_03_STG

Action: Restart the host Instance


associated with Receive Location

Please assign the ticket to BizTalk


Support

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
Deliverable

ID Issue Resolution Responsibility Target Date Impac


t Date
Prod Service-now Ticket email:
sbh@service-now.com
Assignment Group: BizTalk
Support
Priority : 2

5. Subject: DOWN alert. BizTalk


Prod : SBH.BT.Finance.AR :
Customer CreditCard
Status.WCF

The text message on alert


“SB_BSG_CUST_CREDITCARD_S
TG” has to be:

Customer Credit Card Status are


not picked up by BizTalk ,
Restart the host Instance
associated with Receive
Location
Application: SBH.BT.Finance.AR
Receive Location: Customer
CreditCard Status.WCF
Oracle Table:
APPS.SB_BSG_CUST_CREDITCARD_S
TG

Action: Restart the host Instance


associated with Receive Location

Please assign the ticket to BizTalk


Support
Prod Service-now Ticket email:
sbh@service-now.com
Assignment Group: BizTalk
Support
Priority : 2

Closed Issues

ID Issue Resolution Responsibility Target Date Impac


t Date

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00
Open and Closed Issues for this
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Note: When this deliverable is complete, any open issues should be transferred to the
project-level or process-level Risk and Issue Log. The issue should be managed using a
project level Risk and Issue Form. In addition, the open items should remain in the open
issues section of this deliverable, but flagged in the resolution column as being transferred.

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Create Date: 01-Oct-2021 15:34:00 Last Update: 01-Oct-2021 16:21:00 Last Print: 31-Jul-2007 13:23:00

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