Assignment 5 – Cognitive Walkthrough

Description

For this assignment, you will perform a cognitive walkthrough on the website for Ryanair, a low-
cost airline based in Europe. The task is to find and book a cheap flight on their site
https://www.ryanair.com using the parameters below.

Parameters for identifying and booking the LEAST expensive trip:

● Flight from Dublin to Paphos, Cyprus for 1 adult, Robert Atkinson, and his 10-year-old
grandson Marvin Atkinson.
● The departure date is March 31st and the return date is April 2nd.
● Goal to book the least expensive trip possible but you must have a seat with extra
legroom
● Select priority security and boarding to save on time if it is available
● You want to check one small bag (less than 10kg) and one large bag (less than 20kg).
● You also want to add two tickets for the Paphos Aphrodite Waterpark

Assignment
● Create a complete list of the steps required to complete the task using the best
practices discussed in class. You may stop at the payment page.
● For each step in the task, please answer the following questions:
○ Will the user know the next step?
○ Will the user see the control?
○ Will the user understand the control?
○ If the correct action is performed, will the user see that progress is being made
toward the solution of the task?
● When applicable, provide an explanation for your answer.
● Provide a summary of your findings

Submit your assignment as a single PDF file.