Professional Documents
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Threat of Substitutes Products: In this threat of substitute is not high or low it is medium
a) Largest threats of substitution are not from rival banks but from non-financial
competitors, investors, NBFCs (attract a significant proportion of market share) and
small co-operative banks and borrowing avenues.
b) No real threat of substitutes as far as deposits or withdrawals, however insurances,
mutual funds, and fixed income securities -offered by non-banking companies.
c) Alternative banking services/NBFC- Big Ticket Items-Electronics, Jewellery, Cars.
d) The factors affecting threats of substitutes:
Close customer relationship, Conservative customers, Risk taking customer attitudes,
Switching costs
Threat of New Entrants: In this threat of new entrants are low.
a) New banks entering the market each year the threat of new entrants should be
extremely high. However, due to mergers and bank failures the average number of total
bank decreases.
b) If new entrant offering very good banking services with higher interest rates.
c) If offer its services with expanded network in reachable as well as non-reachable area
d) Factors affecting new entrants
1. Customer Preferences
i. The biggest barrier of entry for the banking industry is trust
ii. Low customer reliability on new banks.
iii. It is nearly impossible for new banks to enter the industry offering the trust and
full range of services as a major bank.
2. Rules, Regulations and Licensing
i. In India as per RBI guidelines securing licenses is not very easy, New entrant has
to undergo criteria:(Fit and proper, Paid-up capital, Lending norms) e.g. IDFC and
Bandhan
3. Skills manpower
4. High Initial investment
5. Protected intellectual property
6. The entry of foreign banks