Paul Downey

2071 Del Rio Drive

Arnold, MO 63010
314-503-5686
pd53203e@westpost.net

SUMMARY OF QUALIFICATIONS
Demonstrated the ability to develop highly effective management strategies with
a proven track record of consistently generating profitable results
Managed many facets of restaurant operations including profit and loss, employee
relations, guest service and inventory control
Handled various HR matters including hiring, training and scheduling employees
Purchased merchandise and supplies, as well as maintaining inventory control
Established and maintained guest relations while providing quality service
Ensured safety and health regulations were employed by staff members
Played a major role in the opening of several new restaurant locations
QUALIFICATION HIGHLIGHTS
* Operations Management
* Sales development
* Guest relations
* Expense control
* P & L responsibility
* Sales forecasting
* Human resources
* Quality control
* Training and development
* Customer service
PROFESSIONAL BACKGROUND
Office Manager Pedroli and Gauthier Law Firm 6/08 Present
Kitchen Manager Hard Rock Caf 1/08 6/08
Responsible for maintaining food cost below 28%; hiring and training new staff;
rolling out of new menu items; health and Ecosure inspections.

Manager with Darden Restaurants 8/04 12/07

Manager 5/07 12/07
Red Lobster, Crestwood, MO
Manage all aspects of the restaurant; responsible for writing the service schedu
le, hiring and training the service staff
Training Manager 8/04 5/07
Smokey Bones BBQ and Grill, Fenton, MO
Managed all areas of the operation, focusing on the development of staff members
and new managers (MITs); started as the service manager, eventually becoming th
e culinary manager.
Kitchen Manager 11/00 7/04
Lone Star Steakhouse and Saloon, OFallon, IL
Managed all areas of the operation, with my main focus being on the kitchen oper
ation; trained new MITs; wrote kitchen and bar schedules; inventory control; ord
ering and receiving; maintained equipment.
Owner 11/98 11/00
Downey Legal Support and Investigations
Provided legal support to law firms in the form of videotaping expert witness de
positions, photographic services, serving subpoenas, etc.
Manager 7/96 11/98
TGI Fridays, Creve Coeur, MO
Managed all areas of the restaurant, with my main focus on the service and bar s
taff; wrote service and bar schedules; ordering and receiving; training and deve
lopment of staff.

Assistant General Manager 10/94 7/96

Landrys Seafood Restaurant/Joes Crab Shack, St. Louis, MO
Managed all areas of the restaurant; member Western Region Operations Team, trav
eling to units throughout the Western Region, opening new restaurants and solvin
g problems in existing restaurants.
General Manager 3/92 10/94
Lucius Boomers, St. Louis, MO
Managed all areas of the night club and restaurant, including cost control, inve
ntory control, staffing, promotions, creation of menus and booking entertainment
.

EDUCATION
St. Louis University High School, St. Louis, MO
Member student council junior and senior years; varsity letterman in football, b
aseball and hockey.
Sanford Brown College Fenton
Currently attending classes to obtain B.S. in Health Care Administration Gradua
te 11/2011
Presidents Honor Roll (4.0 GPA): 5/25/09 8/2/09; 8/10/09 10/18/09; 10/20/09 1
2/27/09; 1/4/10 3/14/10
Perfect Attendance: 8/10/09 10/18/09; 10/19/09 12/27/09; 1/4/10 3/14/10