What are the roles of an operation analyst?

An operation analyst identifies issues with business models and operations. They research,
investigate workflows, business procedures, and recommend changes to the organization.

What Are The Qualities That An Operation Analyst Requires To Be Effective?

An operation analyst must be a good time manager. he/ she should be an analytical thinker and a
problem solver. (Other qualities include leadership capability and team working)

What Significant Challenges Did You Encounter During Your Last Role, And How Did You Manage?

I haven’t managed to get a chance to work yet. However, I believe that I am a problem solver who
deals with the challenges that come his/her way. I have found solutions for personal issues that have
seen me where I am in life.

Describe Your Daily Routine As An Operation Analyst

My day starts early. Once I get to the office, I go through my diary to see some of the tasks that need
urgent work. (You can then continue and list what an operation analyst does in the workplace)

Describe Briefly About Your Experience

I am a first-time applicant, so I‘d be lying if I said that I have that much experience. However, I
appreciate your company’s training program and believe that I have the skills and knowledge to be a
great operation analyst.

What Kind Of Strategies And Mindset Do You Need For This Role?

Operation analysis needs someone focused and attentive to details. It requires a person who is a
team worker since it involves working with several people.

What Is The Biggest Challenge That You Foresee In This Job?

I appreciate your company’s code of conduct and values. I, therefore, have confidence in your
organization. I have not yet found a problem that cannot be solved, and therefore believe that we
can face any that comes along the way.

How Do You Stay Motivated At Work?

My motivation is derived from results. I push myself harder to get good results. I used to be the fast
worker to report for duty during my last job station because I believe in starting early to achieve
better results.

Described a Time You Failed In This Role and the Lesson You Learned

At one point, I recommended a given change to my manager, but he chose to ignore it completely.
Later, the company suffered losses that could have been avoided. Even though it was not my fault
entirely, I felt that I did not push enough. I learned never to back down on something that will bring
the ultimate good to the industry.
Are You Experienced In Basic Accounting? What Is Your Experience?

I have been using accounting procedures for the last ten years as an operation analyst. I went
through the end-month reports to ascertain that the equations were accurate and the results
factual.

Have You Used Business Intelligence Tools? Tell Me About Your Proficiency?

I have utilized Dundas BI for quite some time to study data and create reports, thanks to their great
dashboard. I have also used ClicData and datapine while making decisions.

What Does An Operation Analyst Need To Have In Mind When Preparing A Business Plan?

When coming up with a business plan, an operation analyst needs to develop individual components
and arrange meetings with colleagues to discuss the plan’s impact. He/ she should also ensure that
others support the project by the end of the day.

Have You Been Involved With Employee Engagement For The Benefit Of The Business? Tell Me
About It.

All through my career and especially during my last post, I used employee engagement to establish
the number of staff resigning from their positions. I later learned that their wages demotivated
them. I talked to the management, which saw their salaries raised.

How Would You Make A Merger Between Two Companies To Be Successful?

I would pick competent analysts during a merger to retrieve all the data and sort files. However, I
will limit their scope and handle the confidential documents myself for discretion and accuracy.

How Will You Motivate Other Staff Members To Proceed With The Changes You Requested?

I will explain to fellow employees to demonstrate how the changes will make their work better.
Afterward, I will ensure that they receive proper training to work with the changes.

Have You Ever Implemented Some Changes To A Process That Resulted In A Significant
Improvement?

While sitting for my last year’s exams, I decided to change my routine of studying. I later realized
that I was covering more ground and understanding content better than I thought.

What Is The Best Way Of Identifying Opportunities For Improvement In This Field, According To
You?

I will use all means possible, including observation, deduction, interviews, hypothesis, historical data,
and mathematical models to assess the current operations and identify areas that should be
improved. I will dig deeper and analyze things in detail, just like I do all the time.

Why Do You Prefer Working As An Operation Analyst?

I have excellent analytical and observation skills, which come in handy in this career. I love to dig
deep and break down operations into single tasks before analyzing each. I believe that I have
everything it takes to be a profitable operation analyst.

Why is business intelligence important?

Business intelligence is important because it can help improve all parts of a company through data.
By improving access to the organization's data, BI can translate data into valuable insights into
business processes. These insights can help leaders make informed decisions that lead to better
efficiency and productivity, which fuel revenue and growth.

Business intelligence tools can help organizations:

 Improve decision-making with data-driven insights

 Identify market trends
 Identify weak points in their business operations
 Increase efficiency of operations and internal processes
 Gain advantages over market competitors

Tell me about your educational background and the business intelligence analysis field you’re
experienced in.

“I’m a Finance Graduate specialized in Business Administration. My education has helped me greatly
on my business intelligence career path, as my interest and expertise evolved in fields such as
business law, microeconomics, and financial accounting.”

What’s your experience in SDLC and UAT?

“Although I have limited exposure to SDLC, I’ve been involved in the UAT phase of some projects. I
enjoy analyzing which aspects of a new software program or application are the hardest to
implement, which are the easiest to accommodate, and how to proceed from there.”

What is your opinion about Agile software development for BI projects? Do you support
employing Agile methodologies with your company’s clients?

“As far as I know, Agile software development is much more collaborative in comparison to other
software development models. I believe Agile can be the best solution in many projects. However,
maybe that’s not always the case. That said, I’d love to get familiar with the methodologies
employed here. At the end of the day, it’s the end results that matter most, and not the
methodologies behind the projects.”

Which data modelling software do you prefer to use?

“I do most of my data modelling in Excel, as I find it most convenient for data mapping. I have some
exposure to Power BI, as well. However, I believe I can benefit from sharpening my skills in that
program. That’s why I’m currently taking a Power BI online training.”

What specific technical skills do you have as a BI analyst?

“As a data BI analyst, I’ve been exposed to data mining and big data software, such as LIONsolver
and Oracle. I’m highly skilled in Microsoft Excel which I use for data modeling and Power BI where I
create rich visuals and client presentations.”

Specify two important chart types in your BI analyst arsenal. Why do you find them important?

"The two types of charts I use most often are area charts and bar charts. In my role as BI analyst,
area charts have helped me display where a specific trend is headed in the future, which, in turn,
makes planning easier. Bar charts, on the other hand, can show clearly which products are most
popular among customers or display the number of unique visitors on a landing page based on
various criteria.”

How would you define benchmarking and why do you consider it important?

"Benchmarking is an important practice of comparing your business against other businesses that
are already very successful. It's like a smart, analytical comparison. I believe it's essential to
benchmark when a company is looking at making a significant change, are seeing a loss of revenue,
are anticipating the launch of a new product, or need to recalibrate their business operations in one
way or another."

How do you differentiate between a risk and an issue?

“In my role as a business intelligence analyst, my focus is more on risk than issues. I view risk as a
predicted problem that could come up in the future, so it’s up to me to assess this risk and help my
clients prevent it. An issue, on the other hand, is a risk that has already happened. In such cases, I
can advise my clients on how to do damage control. But I’d strongly prefer helping them avoid the
issue altogether.”

What’s your preferred decision-making technique?

“I don’t limit myself to one technique only. In decision-making, my choice depends largely on the
stage of the project. That said, sometimes, I use a variety of techniques within the same project,
such as Pareto Analysis, T-Chart Analysis, SWOT Analysis, or decision trees. All of these help me
resolve certain issues and come to a decision.”

What is Kano Model Analysis and why is it important?

“Kano Analysis is of major importance to developing new products and services. It helps companies
understand customer needs and make sure they have a competitive edge before launching them on
the market. The threshold attributes are the basic features a customer expects from the product.
The performance attributes also called “satisfiers”, are additional features that increase customer
satisfaction. And “delighters” are the elements of surprise that can really increase the product’s
competitive edge.”

What are the most important SDLC models?

 Waterfall model;
 Iterative model;
 Spiral model;
 V-shaped model;
 Agile Model.