2022 NLE

Training
DESO TSS TRAINING
HOUSE RULES
DEFINITION OF TERMS

1. Voting Center - building or place where the polling place is located.

2. Polling Place - place where the Electoral Board conduct its proceeding
and where the voters cast their votes

3. Accessible Polling Place (APP) - venue where the EB conducts

election-related proceedings and where PWD, Senior Citizens and
Indigenous People cast their votes.
DEFINITION OF TERMS

4. Electoral Board (EB) - Board of

Election Inspectors and Special Board
of Election Inspectors who will conduct
the Final Testing and Sealing of Vote
Counting Machine, voting and counting
and transmission of election results.
The Board is composed of the
Chairperson, Poll Clerk and Third
Member.

5. Voter ’s Assistance Desk (VAD) – is a

station, manned by the PPCRV (or any
accredited citizen’s arm) under
supervision and control of the DESO,
which directs voters to their respective
DEFINITION OF TERMS

6. COMELEC Election Monitoring Action

Center (CEMAC) - one support center for all
election-related concerns, for the 2022 NLE
a. CEMAC National Technical Suppor t
Center (NTSC)

- The issues to be addressed are purely

technical matters such as VCM
malfunction

b. CEMAC National Command Center

(NCC)

- The issues to be addressed are

Operations and Logistics prior to
DEFINITION OF TERMS

7. DESO (DepEd Supervisor Official) - designated to manage a voting

center.

8. DESO Safety Protocol Officer Support Staff - person in charge with

ensuring that minimum public health standards are observed within the
voting centers.

9. DESO Technical Support Staff - persons appointed to provide VCM

technical support.

10.Support Staff - persons appointed to assist the Members of the

Electoral Boards and the DESO in the performance of their duties.
 Number of Clustered Precincts the DESO -TSS
shall handle in the polling center

DESO and DESO Support Staff

1. May not be a registered voter but must possess all the
other qualifications of an EB.
2. 1 DESO, 1 TSS, and 1 SPO per voting center
3. Additional DESO, TSS and SPO:
Duties and Functions of the DESO-TSS
(Res. No. 10727, Sec. 28)

1. Report during the scheduled FTS and Election Day in the Voting Center where they are
assigned.
2. Remain in the assigned Voting Center for the entire duration of the FTS; and Election
Day, until all the activities are concluded.
3. Report to CEMAC during the conduct of the FTS and Election Day the following:
• Date and time of arrival at the Voting Center
• Date and time of successful installation of the VCM of the clustered precinct/s under
his/her jurisdiction
• Date and time of the start of voting of the clustered precinct/s under his/her
jurisdiction
Duties and Functions of the DESO-TSS
(Res. No. 10727, Sec. 28)

• Date and time of the close of voting of the clustered precinct under his/her
jurisdiction
• The status of transmission of the clustered precinct/s on Election Day under his/her
jurisdiction
• Missing items in the VCM box of the clustered precincts under his/her jurisdiction, if
any
• Defective SD card for replacement, and
• All other information or reports that may be required of them
• Assist the EB in the installation of VCM, if so required
• Trouble shoot the VCM in case of technical issues and provide solution. In case the
technical issues cannot be resolved, refer to the CEMAC for proper resolution.
CHAIN OF ESCALATION

➢ EB Reports to DESO TSS

any technical problem

➢ DESO TSS calls CEMAC

NTSC after performing
basic troubleshooting
 DESO TSS REPORT ON ACTIVITIES

The following activities will be monitored:

FTS Procedure Remarks Election Day

Remarks
1. Attendance Procedure

2. Ballot Box Reception 1. Attendance

3. VCM Reception 2. Ballot Box Reception

4. Installation and 3. VCM Reception

Diagnostics 4. Installation &
5. Open Voting Initialization

6. Close Voting and Re- 5. Open Voting

Zero 6. Close Voting
7. Sealing 7. Transmission
8. Sealing
VCM

The SAES-1800Plus is a portable Vote Counting

Machine (VCM), designed to automate the counting of
votes in the May 09th 2022 National and Local
Elections pf the Philippines.
• The VCM scans and interprets the marked
paper ballots on the election day.

• The VCM tabulates, calculates, and transmits

the Election Returns to the Canvassing and
Consolidation System (CCS) after the voting
process is closed, as well as a copy of the
VVPATs (voter’s receipt) to the Transparency
Server.
VCM is GENERIC any clustered precinct ballot can be counted by any
VCM

SD card configuration, ibutton, EB PINS and ballots are

matched and cannot be combined with other precincts
VCM Parts and Functions
Front Side View
iButton Receptacle: Located above the
thermal paper compartment. This is used
to tap the iButtons

Printer / Printer Compartment: Located

below the iButton receptacle. Designed to
load the thermal paper and print all the
VVPATs and Election Reports.
Ballot entry/return Slot: Located at the
front of the VCM. Designed for the voter to
insert his/her ballot.

LCD Screen: Located at the top of the

VCM. The touchscreen LCD screen is
designed to input data and navigate
through the system.
Front and Right Side View

Cast Button: Green button on the right

side the LCD screen. It is used to cast
ballots.

Return/ Divert Button: Red button

below the cast button. It is used to
return ballots.

Headphone Port: At the right side of

the VCM. Is the port to connect the
headphones.

Note: The headphones will not be used in the May 09th 2022 National and Local Elections .
Left Side View
LAN Port: An RJ45 port to connect the
BGAN via ethernet cable.

Main SD Card slot A: Next to the LAN

port is the memory card slot, where the
removable write-protect Secured Digital
(SD) card is inserted (Main SD card).

Backup SD Card slot B: Next to the

Main SD card Slot A. Is the slot for the
backup SD.

Serial Number sticker: Located on the

left corner. Included the VCM serial
number in alphanumeric series
Back View
Back-up Battery Port: To connect the
backup battery for the VCM to operate,
even in case of a power outage

USB Ports: The Universal Serial Bus

(USB) port is used to connect the USB
transmission device. There are two (2)
USB ports available.

DC Port: The Direct Current (DC) port is

used to connect to the main power
supply.
Power button: This button is used to
turn on the VCM. LED indicator lights up
when it is on.
The ports marked with the icon will not be used in the
Philippines Election.
Bottom View
Ballot exit slot: It is used to eject the
ballots. The VCM ejects valid ballots from
the ballot exit slot after passing through
the feed mechanism. These ballots are
scanned and cast.

Ballot diversion slot: The ballot diversion

slot, will not be used in the May 09th 2022
National and Local Elections.

Lock flaps: This interlocks with the

ballot box.

Speaker: The speaker is used to play

the audios.
VCM Components and
Peripherals
VCM Components and Peripherals

PIN Codes: Personal Identification Numbers to authenticate the

users and grant access to VCM functions.

iButtons for Operations: These iButtons gives access to

the users when it is taped in the ibutton receptacle. Are also
known as OPR ibuttons.
iButtons for Digital Signatures: These iButtons will add
the digital signatures of the EB members when
necessary. Are also known as DigSig ibuttons.
VCM Components and Peripherals

SD Cards: Main and backup data must be inserted in the VCM all the
time. Main SD card should be inserted in slot A and the Backup SD Card
must be inserted in slot B. Both SD cards serve to store the electoral
data.

Thermal Paper: The official thermal paper will have the COMELEC
logo and is loaded in the thermal paper compartment. Reports will be
printed as well as Election Returns and voter's receipt.
VCM Components and Peripherals

Back-up Battery: Ensures the continuity of the operation in case of

power interruption.

Back-up Battery cables: To connect the Back-up battery

to the VCM. The cables are color-coded.
VCM Components and Peripherals

VCM Electrical Adaptor: Regulates the voltage input from the

direct current to the VCM.

Power Cord: To connect the VCM electrical adaptor to the power

outlet.

3/2 Prong adaptor: This might be required to connect the VCM

Power Cord to the power outlet.
VCM Components and Peripherals

Cleaning Sheets: Special sheets designed to clean the VCM

scanner.

Top Cover: Designed to cover the ballot box and mount the VCM
over it.

Ballot Box: Designed to store the ballots cast.

Transmission Devices
Transmission Devices

USB Transmission Device: This works with a preinstalled

SIM Card from a Philippine Telco Provider to transmit results
using GPRS network.

BGAN: it works with a preinstalled SIM card to transmit

results. It will be used for Satellite transmission in remote
locations. It should be located outdoor with clear view to
the sky. There are 2 BGANS models:
• ISAVI
• SABRE

Note: The transmission device delivered to each polling center will depend on the data coverage of each location.
 Include the diagnostic for iButton Receptacle and
SD Card

Registration of EB Poll Workers

VCM ENHANCEMENTS

Digital signing of Election Results using external

certificate/EB personal certificate

Include VVPAT during transmission to the

Transparency Server
 GEOGRAPHICAL REPORT TEMPLATES PKI CERTIFICATES

Contents of INFORMATION FOR

SPECIFIC CLUSTERED

Configuration PRECINCTS

Files for VCM

LOG FILE
Connection of the VCM Config Files and the
Ballot
 Ge ograph ical in formation in th e VCM Con f ig → QR Code of th e ge n e rate d ballots

 Ce r tif icate s

30
Contents of
the iButtons
C E RT I F I C AT E F O R S Y S T E M
O P E R AT I O N O F T H E V C M A N D
S I G N I N G O F E L E C T I O N R E S U LTS
Difference between the Operation
iButton and the EB iButton (digital
certificates)

• Op e rat i on al i B utton – t o be u s e d in VC M
ope rat ion s s u ch as ope n in g of vot in g,
clos in g of vot in g a n d ge n e ra t in g of
r e por t s .

• E B i B utton – on ly to be u s e d in s ign in g
t h e E le ct ion Re t u r n s
FTS Process vs. E-Day Process
Installation Installation

Diagnostics Open Voting

Open Voting Close Voting

Close Voting Transmission

Re-zero Write Protect

33
 Setting up the Ballot Box

Disclaimer: VCM screens, peripherals and

its accessories may vary from the final
ones to be used on Election Day.
Setting up the Ballot Box – Top Cover
The Ballot Top cover has the following elements:

Flap: To lock the VCM to the Top Cover when it

reach its final position.

Lid: To cover/uncover the ballot slots.

Lid lock: To seal the lid.

Ballot guides: For the ballot to be properly

inserted.

Top cover Closed

Setting up the Ballot Box – Top Cover
The Ballot Top cover has the following elements:

Lid: To cover/uncover the ballot slots.

Flap: To lock the VCM to the Top Cover when it

reach its final position.
Valid Ballot Slots: For the valid ballots to enter
to the ballot box.

Divert Ballot Slots: This slot will not be used in

the May 09 th 2022 National and Local Elections.

Top cover Opened

Setting up the Ballot Box – Top Cover

1 Place the top cover on top of the ballot box by snapping the
sides.
Note: Make sure the ballot box is empty before
placing the top cover.

2 Make sure that all sides are locked.

Note: Push down in each lock

until a snap will be heard. There
are 12 locks around the top cover.
Setting up the Ballot Box

3 Open the lid that covers the ballot slots.

Placing the VCM on top of
the Ballot Box
Placing the VCM on top of the Ballot Box

1 Take the VCM and place it on top of the Ballot Box.

2 Push gently to slide the VCM into its final position.

Note: The VCM will be on its final position

when the VCM ballot entry meets the top
cover ballot guides.
Placing the VCM on top of the Ballot Box
The VCM will be on its final position when the VCM ballot entry meets the top cover ballot
guides. The following pictures show the proper placement of the VCM on top of the Ballot
Box top cover:
Placing the VCM on top of the Ballot Box

3 Look for the plastic flap on the top cover found

at the back of the VCM.

4 Lift the plastic flap on the top cover until it locks into
the back of the VCM.

5 Insert the plastic seal to lock the VCM with the ballot
box.
Installing the thermal
paper
Installing the thermal paper
Note: The VCM comes with a new thermal paper roll installed. This procedure must
be followed in case the thermal paper is not installed or need to be replaced.

1 Get a new roll of the official thermal paper with the

COMELEC logo, located in the VCM Box.

2 Remove the adhesive.

Installing the thermal paper

3 Pinch the cover of the printer compartment.

4 Pull up the cover of the printer compartment to open it.

Installing the thermal paper

5 If you are replacing the thermal paper, remove

the installed thermal paper roll. In case there is no
paper roll installed, skip this step and continue with the
next step.

6 Place the thermal paper roll ensuring the

COMELEC logo is side up.

7 Pull at least two inches of the thermal paper out of the

compartment, and ensure the thermal paper roll is
tight.
Installing the thermal paper

8 Close the printer compartment, gently pushing

down its cover until a snap is heard.
Installing the Backup
Battery
Installing the Backup Battery

1 Take the Backup Battery and place it on the floor, behind the VCM.
Please make sure you use some insulating material (like plastic, carboard,
etc.) below the battery to avoid direct contact with the floor.

2 Remove the plastic cap of the Backup Battery

terminals.

3 Remove the safety covers of the Backup Battery

terminals.
Installing the Backup Battery

4 Take the Backup battery cable and loosen its

butterfly nuts.

5 Connect the red cable to the positive terminal of

the Backup battery (red colored terminal).

6 Fasten the butterfly nut making sure the cable is

tight to the Backup battery terminal.
Installing the Backup Battery

7 Connect the black cable to the negative terminal

of the Backup battery (blue or black colored
terminal).

8 Fasten the butterfly nut making sure the cable is

tight to the Backup battery terminal.

Note: Battery cables cannot be interchanged,

because it will damage the VCM.
Installing the Backup Battery

9 Open the VCM Backup Battery Port Compartment.

1 Plug the other end of the backup battery cable

0 into the backup battery port.

1 Close the VCM Backup Battery Port Compartment.

1
Connecting the VCM to
the power outlet
Connecting the VCM to the power outlet

1 Get the VCM Electrical Adaptor and the power

cord, located in the VCM Box.

2 Connect the power cord to the VCM Electrical

Adaptor.
Connecting the VCM to the power outlet

3 Open the VCM DC Port Compartment.

4 Plug the VCM Electrical Adaptor into the VCM DC

Port.

5 Close the VCM DC Port.

Connecting the VCM to the power outlet

6 Get the 3/2 prong adaptor, located in the VCM

Box.

7 Connect the 3/2 prong adaptor to the other end of

the power cord.

8 Connect the power cord to the power outlet.

Note: The energy LED indicator located below

the VCM DC Port compartment, lights up when
the VCM is connected to a working power
outlet.
Power on the VCM
Power On the VCM

1 Open the VCM Power Button compartment.

2 Push the VCM Power Button.

3 Close the VCM Power Button compartment.

Note: The power-on LED indicator located below the

VCM Power Button compartment, lights up once the VCM
is powered on.
Power On the VCM
The VCM will show the Device information screen and then the idle screen with the
COMELEC Logo:

The VCM has been successfully installed.

 User Authentication and
Profiles Definition

Disclaimer: VCM screens may vary from

the final ones to be used on Election Day.
User Authentication Definition
The user authentication is the process to be followed by any user in order to have
access to certain privileges in the VCM.

A two-factor authentication is required for added layers of security. The users will
need:
• The iButton for operations.
• The PIN based on their profiles.
Profiles Definition
Profile Description
Recognized as the highest authority in the polling place that serves as the
Administrator of the application.
Chairperson

Note: When authenticating as a Chairperson most of the functions can be

activated without any other profile.

EB Members supervise the proceedings of the polling place. There are 2 EB

Members:
Electoral Board Members
• EB Poll Clerk
(EB) • EB Third Member
Note: When authenticating as an EB member, both must provide their PINs to
activate certain functions.
Authentication Process
Authentication Process
1 Tap the iButton for Operations in the VCM iButton receptacle as described in the VCM
LCD Screen:

Note: For the authentication process you will need the iButton for Operations and the
PIN.
Authentication Process
The following screen will be shown.

2 Choose your profile.

Authentication Process - Chairperson
If the CHAIRPERSON option is chosen:

3 Once prompted, enter the PIN of the CHAIRPERSON

profile:

4 The system will show the Manage polls menu.

Authentication Process – EB Members
If the EB MEMBERS option is chosen:

The following screen will be shown:

3 Chose your profile.

Authentication Process – EB Members
4 Once prompted, enter the PIN based on the profile chosen:
Authentication Process – EB Members

The following screen will appear:

Authentication Process – EB Members
After a successful authentication of one of the EB Members, the following screen will appear.

The lighter colored profile is authenticated, and the darker colored profile is not yet
authenticated.
Note: You must authenticate the other EB Member to complete the process. You must repeat the
steps 3 and 4, to authenticate the remaining EB Member using his profile and PIN.

After both EB Members had been authenticated, the system will show the Manage polls menu.
VCM Manage polls screen
VCM Manage polls screen
The VCM displays the following screen after the authentication process is completed:
VCM Manage polls screen
The VCM screen is classified in the following sections
1

3
1 Header Set of items and icons found at the top of the screen, to display the status of the VCM.
2 Menu and Set of functionalities that appears in the middle of the screen, useful throughout the election process.
Sub-Menus
3 Footer Set of items and icons at the bottom of the screen to complete different actions (like changing the language, font size, contrast, and accessing general
information).
 Change system date and
time

Disclaimer: VCM screens may vary from

the final ones to be used on Election Day.
Change the system date and time
1 In the Manage Polls Menu select the Utilities option:
Change the system date and time
The VCM will display the Utilities menu.

2 Press the Change system date and time option.

Change the system date and time
3 Input the corresponding PIN based on the profile you use to authenticate.

• If you have been authenticated with the Chairperson's profile, input

the Chairperson's PIN in the keypad.
• If you have been authenticated with the EB Members' profile, input the EB Poll
Clerk’s and the EB Third Member’s PINs in the keypad
Change the system date and time
The VCM will show the following screen:

4 Set the date and time by pressing the arrow buttons located on top and below each option.
• Press the arrow button on top of the option you want to change, to increase it.
• Press the arrow button below the option you want to change, to reduce it.
Change the system date and time
5 Press Change to confirm the date and time change.

Note: If you press Cancel the system will cancel the change and it will return to
the Utilities menu.
Change the system date and time
The VCM will display a confirmation message:

6 Press Done to continue. The system will go back to the Utilities Menu.
 How to access Diagnostics

Disclaimer: VCM screens may vary from

the final ones to be used on Election Day.
How to access Diagnostics
1 In the Manage polls screen choose Diagnostics.
How to access Diagnostics
Th system will display the following screen:
Specific options explained
Specific options explained
Specific functions of the VCM needs to be tested. Once functions are tested, the machine will display individual
result and issue a printed report on what works and what needed attention.
Option to run the audio test. The VCM produces the audio Option to run the Cast/Return buttons test. The VCM
through the speakers. The test will require confirmation prompts to press the Cast and the Return buttons.
from the user.
Option to run the Ethernet port test. The VCM tests if the Option to run the printer test. The VCM prints a report, and
ethernet port works properly. it prompts to confirm if it works properly and informs the
diagnostic's result.
Specific options explained
Specific functions of the VCM needs to be tested. Once functions are tested, the machine will display individual
result and issue a printed report on what works and what needed attention.
Option to run the Power supply test, to ensure that direct
current (DC) power source and external power source work
properly. The VCM will prompt to plug and unplug the
power supply.
Option to run the touchscreen sensitivity test. The VCM will
prompt to press the LCD touchscreen.
Option to run the transmission test. The VCM detects
network and transmission interfaces. It will attempt to
connect to the network and informs the result.
Option to run the Scanner test. The VCM requires to insert
a ballot. The VCM verifies UV Marks, guide marks, fiducial
marks, digital line, distortion and QR code. It will also
prompt to confirm if voter selections are properly
interpreted.
Specific options explained
Specific functions of the VCM needs to be tested. Once functions are tested, the machine will display individual
result and issue a printed report on what works and what needed attention.
Option to run the USB ports test. The VCM requires to
insert the USB transmission device in the upper and bottom Option to run the ibutton
test. The VCM requires to tap
ports to test if they work properly.

any of the EB ibutton in the

VCM ibutton receptacle, to
test if it is working properly.

Option to run the SD Cards Option to run a test for all the components in a sequential
way. The VCM runs the tests and prints the "Diagnostic

test. The VCM automatically

report" when finishing the diagnostic.

detects the presence of the

SD Cards and test them.
Diagnostic process
How to access Diagnostics
1 In the Diagnostic screen, press the lower arrow button to scroll down the screen.
How to access Diagnostics
2 Select the option Run all.

Note: You can select an individual component to run the individual diagnostic of the selected component selected.
Diagnostic Process

Audio Diagnostic
Audio Diagnostic
The VCM will play an audio sounds, then displays the following screen.
Audio Diagnostic
1 The VCM prompts to confirm if the audio sounds played were audible.
• If the audio sounds played are audible, press Yes. The VCM passed the
speaker sound test.
• If the audio sounds played are not audible, press No. The VCM failed the
speaker sound test.

Note: The training version has also the test of the headphones sound, but this test will not
be present in the configuration to be used on election day.
Audio diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the Audio option was selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.
Press Done to return to the Diagnostics menu.
Diagnostic Process

Cast and Return Buttons Diagnostic

Cast and Return buttons Diagnostic
The VCM prompts to diagnose the CAST and RETURN buttons, located at the right
side of the VCM LCD Screen.

1 The VCM screen display prompts “Please, press the CAST button”. Press the cast button of the VCM as indicated.
• If the CAST button is pressed, the VCM acknowledged it. The LCD will display the diagnostic as passed.
• If the CAST button is not pressed, the VCM will display the diagnostic as failed and continues with next step.
Cast and Return buttons Diagnostic

2 The VCM screen display prompts “Please, press the RETURN button”. Press the return button of the VCM as indicated.
• If the RETURN button is pressed, the VCM acknowledged it. LCD will display diagnostic as passed.
• If the RETURN button is not pressed, the VCM will display diagnostic as failed and continues with next step.
Cast and Return buttons Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the CAST/RETURN option is selected to be tested from the Diagnostics menu, the
VCM displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

LAN Port Diagnostic

LAN Port Diagnostic

1 Open the VCM LAN port compartment

2 Connect the ethernet cable from the BGAN to the VCM LAN port
LAN Port Diagnostic
3 The VCM displays a message informing about the status of the diagnostic.

The VCM sends an ARP message to detect the network.

4
LAN Port Diagnostic
• If network interfaces are detected, the VCM will display the ethernet connectivity diagnostic as passed.

• If network interfaces are not detected, the VCM will display the ethernet connectivity diagnostic as failed.
Lan Port Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the ethernet option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

Transmission Diagnostic
Transmission Diagnostic
Before running this diagnostic, make sure The USB transmission device has a SIM card inserted
in its SIM Card slot.
Note: It is possible to have more the one SIM card in your Polling Center

The VCM prompts to insert the transmission device.

Transmission Diagnostic
Insert the USB transmission device in one of the VCM USB Ports.
1
Note: If the transmission will be done using LAN (BGAN), press option at the bottom-right side of the VCM LCD screen, to skip the USB transmission diagnostic and continue
with the LAN Transmission Diagnostic.

The VCM detects network interfaces for each configured server.

Transmission Diagnostic
The VCM will attempt to transmit a diagnostic message and will inform about the number of attempts made.
Additionally, it also displays a message on the server's response and transmits it to the next configured server. This continues until the configured servers receives the diagnostic message.
Transmission Diagnostics
• If the transmission to the configured server is successful, the transmission of the VCM diagnostic passed.
• If the transmission to the configured server is not successful, the transmission of the VCM diagnostic failed.

Note: In case the transmission diagnostic fails, the following options could be
made:
• Use a different VCM USB port (the VCM has 2 USB ports).
• Change the SIM Card in the USB transmission device.
• Change the USB transmission device.
Transmission Diagnostics
The VCM prompts to remove the USB Transmission device.

Remove the USB transmission device from the VCM USB port. If the transmission was made through a LAN transmission device, remove it from the VCM LAN port.
2
Transmission Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the transmission option is selected to be tested from the Diagnostics menu, the
VCM displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

Printer Diagnostic
Printer Diagnostic
1
The VCM LCD Screen, will display the screen showed below, while printing an image.

2
The VCM prints an image.
Printer Diagnostic
3
The VCM LCD Screen will display an image on the screen to compare with the printed image.

4
Compare the Image showed in the VCM LCD screen with the image printed by the VCM.

• If the image printed is the same image on the VCM LCD screen, press Yes. The VCM printer diagnostic passed.
• If the image printed is different from the image on the VCM LCD screen, or is not printed, press No. The VCM printer diagnostic failed.
Printer Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If you the printer option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

Power Supply Diagnostic

Power Supply Diagnostic
Before running this diagnostic, make sure that both, the main power supply (connected to a power outlet), and the backup power supply (external
battery) are properly connected to the VCM.
Power Supply Diagnostic
1 The VCM prompts to disconnect the main power supply. Disconnect the power cord from the
VCM DC Port.
Power Supply Diagnostic

2 The VCM prompts to connect the main power supply. Connect back the power cord in the VCM
DC Port.

• If the back-up battery is detected, the VCM deems the diagnostic as passed.
• If the back-up battery is not detected, the VCM deems the diagnostic as failed.
Power Supply Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the power supply option is selected to be tested from the Diagnostics menu, the
VCM displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

Touchscreen Diagnostic
Touchscreen Diagnostic
The VCM prompts to tap specific sections of the LCD screen.

1 Press the four marks as requested on the screen

• If the VCM detects that the four (4) areas of the touchscreen were pressed, the touchscreen diagnostic passed.
• If the VCM did not detect ALL four (4) areas of the touchscreen were pressed, the touchscreen diagnostic failed.
Touchscreen Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the touchscreen option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

Scanner Diagnostic
Scanner Diagnostic
The VCM will display a message informing that is connecting to the scanner device. Then the VCM will prompt to insert a diagnostic ballot into the VCM ballot entry/return slot.

Insert a valid ballot into the VCM ballot entry/return slot.

1
Scanner Diagnostic
The VCM displays a message indicating that it is scanning the ballot.
Scanner Diagnostic
The VCM process the front and back faces of the ballot.

The VCM will validate if it correctly interprets UV Marks, guide marks, fiducial marks,
digital lines, distortion, QR, and voter (selected) options.
Scanner Diagnostic
2 Verify if the image shown on the screen corresponds with the ballot inserted into the VCM ballot entry/return slot.

Note:

• You can press the + - or buttons to magnify or reduce the image's resolution.
• You must press Next or Previous buttons to verify both sides of the ballot.

3 After the verification is made, press the Back button. The ballot will be returned through the VCM ballot entry/return slot.
Scanner Diagnostic

The VCM prompts to confirm if the image shown on the screen, corresponds to the returned
ballot
4 Review the ballot and proceed with the confirmation

• If the image displayed on the screen corresponds to the returned ballot, press Yes. The scanner diagnostic passed.
• If the image displayed on the screen does not correspond to the returned ballot, press No. The scanner diagnostic failed.
Scanner Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the Scanner option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

USB Ports Diagnostic

USB Ports Diagnostic
The VCM prompts to insert the USB transmission device in the upper VCM USB Port.

1
Open the VCM USB port compartment and insert the USB Transmission device in the VCM upper USB port.

• If the USB is detected, the VCM will prompt the user to remove the USB device from the upper USB port. The upper USB port works properly and
passed the diagnostics.
• If the USB is not detected, choose Press here if USB is not detected option. The VCM upper USB port diagnostic failed.
USB Ports Diagnostic

2
Remove the USB Transmission device from the VCM upper USB port.

The VCM prompts to insert the USB transmission device in the lower VCM USB Port.
USB Ports Diagnostic

3
Insert the USB Transmission device in the VCM lower USB port.

• If the USB is detected, the VCM will prompt the user to remove the USB device from the lower USB port. The lower USB port works properly and passed
the diagnostics.
• If the USB is not detected, choose Press here if USB is not detected option. The VCM lower USB port diagnostic failed.
USB Ports Diagnostic

4
Remove the USB Transmission device from the VCM lower USB port.
USB Ports Diagnostic
The VCM continues automatically with the next diagnostic.

Note: If the USB ports option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

iButton
iButton
The system will show the following screen, requesting the user to insert the iButton:

1 Tap the iButton for operations, in the iButton receptacle.

Note: You can insert any of the available iButtons for operations.
iButton
After ibutton is tapped in the ibutton receptacle, the system will show the ID of the iButton and the message if the
successful detection of the iButton
iButton
The VCM continues automatically with the next diagnostic.

Note: If the iButton option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

SD Cards
SD Cards
The system will start the diagnostic, ensuring both SD Cards are present.

Note: It is not expected any action from the user for this section of the process.
SD Cards
After both SD Cards have been detected the system will start the diagnostic of the first SD Card. The process will:

• Recognize a show the serial number of the SD Card, as well as its capacity and the free space available.
• Evaluate the writing speed.
• Evaluate the reading speed.
SD Cards
The system will continue with the diagnostic of the second SD Card. The process include the same steps:

• Recognize a show the serial number of the SD Card, as well as its capacity and the free space available.
• Evaluate the writing speed.
• Evaluate the reading speed.
SD Cards
The VCM continues automatically with the next diagnostic.

Note: If the SD Ports option is selected to be tested from the Diagnostics menu, the VCM
displays a message informing the diagnostic's result as shown in the following screen.

Press Done to return to the Diagnostics menu.

Diagnostic Process

Diagnostics result
Diagnostics result - Report on LCD screen display and printing
The VCM will print the diagnostic report of the performed diagnostics.
Diagnostics result - Report on LCD screen display and printing
After the Diagnostic report is printed, the VCM will show a screen with the summary of the diagnostic that were successful, unsuccessful and skipped.

1
Press Done to return to the diagnostic menu.
Diagnostics result - Report on LCD screen display and printing
The VCM displays the diagnostic results to the right side of each component in the Diagnostics Menu

Passed or completed Diagnostic completed or passed.

Failed Diagnostic failed.
Skipped/ not performed Diagnostic was skipped or not performed.
Diagnostics result - Report on LCD screen display and printing
Important: For the following items, it is mandatory to have a successful diagnostic:
• Touchscreen.
• Scanner.
• Printer.

If any of these options are diagnosed as failed, you must perform again the diagnostic of these components. If
the problem persist, proceed with the basic troubleshooting and/or call the CEMAC to receive support.
 Accessing Open Voting

Disclaimer: VCM screens may vary from

the final ones to be used on Election Day.
Accessing Open Voting
1 In the Manage Polls Menu, press the option Open Voting

Note: Remember you must be authenticated to have access the Manage Polls Menu.
Accessing Open Voting
The VCM LCD Screen will show the Keypad on the screen.

2 Input the corresponding PIN based on the profile being used to authenticate.

• If the Chairperson profile has been used for the authentication, enter
the Chairperson's PIN in the keypad.
• If one of the EB Members' profile has been used for authentication, enter
the EB Poll Clerk’s and the EB Third Member’s PINs in the keypad on the VCM
LCD screen
Accessing Open Voting
The VCM will show the assign electoral board member's screen.
EB assignment
EB assignment
1 Press the Assign button at the right side of the profile, to assign the name to the profile chosen.

Note: The screen shows the Assign button to be pressed in case the profile to be assigned is the
Chairperson.
EB assignment
The VCM displays a keyboard for the EB Member to input the name based on the profile chosen.

2 Enter the electoral board member's name of the chosen profile on the keyboard.

3 Press the assign button on the keyboard to complete the process

Note: The maximum number of characters allowed for the name is 30.
EB assignment
The VCM will show the assign electoral board member's screen, now showing the name of the
profile assigned.

4 Repeat the steps 1 to 3 for the remaining profiles.

EB Assignment Removal
EB Assignment Removal
In case you commit a mistake entering the name of the EB Member, you can remove the entered
name and assign it again.

1 Press the Remove button at the right side of the profile, to remove the assigned name of the
profile chosen.
EB Assignment Removal
The VCM will show a confirmation screen.

2 Press the Yes to remove the name of the profile.

EB Assignment Removal
The VCM will show the assign electoral board member's screen without the name that was
removed.

3 Repeat the steps explained in the EB assignment to add the correct name to the profile.
Initialization report
Initialization Report
1 Once all the names of the EB have been assigned, press the check mark
option located at the lower right corner of the screen. The VCM will register
the EB members information.

Note: Is not mandatory to assign the VCM Technical Support Name

Initialization Report
The VCM will show the message “printing report” on the screen while it saves and prints the
initialization report.
Initialization Report
The VCM will print the Initialization report.

Note: This report’s image has been split into 5 columns for illustrative purposes due to its length.
Opening the polls
2 Validate the following items in the initialization report:

• The station name and/or number for the location are correct.
• "No. of voters who voted: 0"
• "No. of valid ballots cast: 0"
• The results are set to zero.
Opening the polls
The VCM will display a confirmation message

3 Press Done to confirm the opening process. After press it, the VCM will return to the
Manage polls Menu
Go to voting
Go to voting
The VCM will display the manage polls menu

1 Press Go to Voting option.

Go to voting
The VCM will show the message “printing report” on the screen while it saves and prints the
status report.
Go to voting
The VCM will display a confirmation message

3 Press Done to continue.

Go to voting
The VCM will display the following screen. At this moment the election is open and the VCM is
ready to receive the ballots from the voters.
 Close Voting

Disclaimer: VCM screens may vary from

the final ones to be used on Election Day.
Close Voting
1 Choose Close voting option in the manage polls menu.

Note: Remember to access the Mange polls menu a profile(s) must be authenticated into the
VCM.
Close Voting
The VCM will show the Keypad on the screen.

2 Input the corresponding PIN based on the profile that is being used to authenticate.

• If the Chairperson profile has been used for the authentication, enter
the Chairperson's PIN in the keypad.
• If one of the EB Members' profile has been used for authentication, enter
the EB Poll Clerk’s and the EB Third Member’s PINs in the keypad on the VCM
LCD screen
Close Voting
The VCM will show the screen below and will prompt to add the signatures of the
election results:

3 Press Next to add the signatures of the EB members.

Close Voting
The VCM will show the following screen:

4 Tap the iButton for Digital Signature on the VCM iButton receptacle to add a
signature to the election results.
Close Voting
The VCM will show the following screen while reading the iButton:

Note: Do not remove the iButton from the receptacle until the VCM displays the token PIN
input screen. The VCM takes approximately 8 seconds to read and register the iButton
certificate.
Close Voting
After read and register the iButton certificate, the VCM will show the following screen:

5 Input the role’s PIN that corresponds with the iButton for Digital Signature tapped
into the VCM.
Close Voting – Exceptional Cases
If an incorrect PIN is input, the VCM will display an error message:

Note: In case this error is shown, you must repeat the steps 3 to 5
Close Voting – Exceptional Cases
If a signature previously added is included again, the VCM will display an error
message:

Note: In case this error is shown, you must repeat the steps 3 to 5
Close Voting
If the correct PIN and signature are input, the VCM will display a confirmation
message:
Close Voting
The VCM will show the number of signatures already added (1) and the total
signatures required (3).

6 Repeat the steps 3 to 5 to complete the inclusion of all the required signatures.
Close Voting
After adding the required number of signatures, the VCM will show the following
screen:

7 If you need to add additional signatures, press Yes and repeat steps 3 to 5.
If no additional signatures need to be added, press No to continue.
Close Voting
The VCM changes the election status from “Open” to “Closed”
Close Voting
The VCM will generate, save and print eight (8) copies of the National Returns Report
and Local Returns Report.
Transmission of election
returns
Transmission of ERs
After printing the election returns the VCM prompts to transmit the returns and it will
show the following screen:

1 Press Yes to transmit the returns.

Note: If the No button is pressed, the VCM displays a warning message indicating that
the transmit results process was partially or completely canceled and continues with the
Transmission of ERs
The VCM prompts to insert the transmission device, showing the following screen:

2 If the transmission will be done using the USB transmission device, connect in one
of the VCM USB ports.

If the transmission will be done using a BGAN, connect the LAN cable from the BGAN
to the VCM LAN Port, press at the bottom-right side of the screen.
Transmission of ERs
3 The VCM will detect the network interfaces for each server configured to transmit the election
returns.
Transmission of ERs
The VCM will attempt to transmit election results to the designated servers, and it will inform
about the number of attempts. Additionally, the VCM displays a message informing about the
server's response and transmits it to the next configured server.
Transmission of ERs
4 The VCM will save and print the transmission report.

After the transmission process is completed, the VCM will print twenty-two copies of the National
Returns Report, Local Returns Report and Statistical Report.
Transmission of ERs
After the transmission process is completed, the VCM will prompt to remove the transmission
device.

5 Remove the transmission device.

If the transmission was done using the USB transmission device, disconnect it from
the VCM USB ports.
If the transmission was done using a BGAN, disconnect the LAN cable of the
transmission device from the VCM LAN Port.
Transmission of ERs
The VCM will show the following message:

5 Press Done to return to the Manage Polls Menu.

Re-transmit results
Re-transmit results
1 Press Re-transmit results from Manage polls main menu:

Note: This functionality is available after completing the Close voting procedure. The election
state shown at the header of the screen should be "Closed."
Re-transmit results
The VCM prompts to transmit the reports:

2 Press Yes to transmit the results and continue with the steps shown below.

Note: If you press No the re-transmission will be canceled and the system will return to
the Manage polls menu.
Re-transmit results
The VCM prompts to insert the transmission device, showing the following screen:

3 If the transmission will be done using the USB transmission device, connect in one
of the VCM USB ports.

If the transmission will be done using a BGAN, connect the LAN cable from the BGAN
to the VCM LAN Port, press at the bottom-right side of the screen.
Re-transmit results
4 The VCM will detect the network interfaces for each server configured to transmit the election
returns.
Re-transmit results
The VCM displays the list of servers and the status of the transmission to each server:

Transmitted Partially Transmitted Not transmitted

Note:
All servers with the check green icon and the button labeled as Transmit again,
have been successfully transmitted in the first attempt.

All the servers with the red warning icon and the button labeled as Transmit,
were not transmitted in the first attempt.
Re-transmit results
Transmitted Partially Transmitted Not transmitted

5 In case the election returns were either not transmitted or partially transmitted is recommended
to press the All servers option located at the top of the screen to re-transmit the election
returns

You can also select individually the Transmit option to transmit the results to the selected server,
however in this case you must repeat the action for each server where the results were not
transmitted.
Re-transmit results
The VCM will attempt to re-transmit election results to the designated servers, and it will inform
about the number of attempts. Additionally, the VCM displays a message informing about the
server's response and transmits it to the next configured server.

Note: The messages shown in the screen will depend on the selection made in the previous step.
Re-transmit results
6 The VCM will print the transmission report.
Transmission of ERs
After the transmission process is completed, the VCM will prompt to remove the transmission
device.

7 Remove the transmission device.

If the transmission was done using the USB transmission device, disconnect it from
the VCM USB ports.
If the transmission was done using a BGAN, disconnect the LAN cable of the
transmission device from the VCM LAN Port.
Transmission of ERs
The VCM will show the following message, depending on the transmission media used:

Transmission message using USB Transmission Device Transmission message using BGAN

8 Press Done to return to the Manage Polls Menu.

Printing reports and Election
returns
View and Print Election, Polling
Station and System Information
Election, Polling Station and System Information
1 Press the information icon located at the footer of the Manage
polls menu:
Election, Polling Station and System Information
The VCM will show the Election Information:

2 Press the right arrow icon, located in the footer of the screen, to see
the Polling Station information

Note:
• If you want to print the VCM information report, press the printer icon.
• If you want to go back to the Manage polls menu, press the X icon.
Election, Polling Station and System Information
The VCM will show the Polling Station Information:

3 Press the right arrow icon, located in the footer of the screen, to see
the System information.

Note:
• If you want to print the VCM information report, press the printer icon.
• If you want to go back to the Election Information, press the left arrow icon.
• If you want to go back to the Manage polls menu, press the X icon.
Election, Polling Station and System Information
The VCM will show the System Information:

4 Press the X icon, located in the footer of the screen, to go back to the
Manage polls Menu.

Note:
• If you want to print the VCM information report, press the printer icon.
• If you want to go back to the Polling Station Information, press the left arrow icon.
Print National returns
Print National returns
1 Press Reports selecting the option from the Manage polls menu:
Print National returns
The VCM will show different reports available:

2 Press the Print National returns option.

Print National returns
The VCM prints the National returns report.
Print National returns
The VCM will show a confirmation message after the National returns report is printed.

4 Press Done to return to the Reports Menu.

5 In the Reports Menu, press the X icon, located at the footer, to go

back to the Manage polls menu.
Print Local returns
Print Local returns
1 Press Reports selecting the option from the Manage polls menu:
Print Local returns
The VCM will show different reports available:

2 Press the Print Local returns option.

Print Local returns
The VCM prints the Local returns report.
Print Local returns
The VCM will show a confirmation message after the Local returns report is printed.

4 Press Done to return to the Reports Menu.

5 In the Reports Menu, press the X icon, located at the footer, to go

back to the Manage polls menu.
Print Statistical report
Print Statistical report
1 Press Reports selecting the option from the Manage polls menu:
Print Statistical report
The VCM will show different reports available:

2 Press the Print Statistical report option.

Print Statistical report
The VCM prints the Statistical report.
Print Statistical report
The VCM will show a confirmation message after the Statistical report is printed.

4 Press Done to return to the Reports Menu.

5 In the Reports Menu, press the X icon, located at the footer, to go

back to the Manage polls menu.
Print Audit logs
Print Audit logs
1 Press Reports selecting the option from the Manage polls menu:
Print Audit logs
The VCM will show different reports available:

2 Press the Print audit log option.

Print Audit logs
The VCM will show the following screen:

Note: You can either print all the audit logs recorded in the VCM or filter the audit logs you
want to print based on the date and time period you want to print.
Print Audit logs
3 Enter the Date and time stamp values to filter the audit logs printed
in the report (optional). You need to select the start date and time and
the end date and time.

Note: If the Date and time stamp fields are left blank, the VCM
prints the complete range of audit logs.
Print Audit logs
4 Press the checkmark icon on the footer of the screen to print the audit
log report.
Print Audit logs
The VCM saves and prints the Audit log report.
Print Audit logs
The VCM will show a confirmation message after the Audit log report
is printed.

4 Press Done to return to the Reports Menu.

5 In the Reports Menu, press the X icon, located at the footer, to go

back to the Manage polls menu.
Write-protect data
Write-protect data
1 Press Write protect data from selecting the Manage polls menu option:

Note: This functionality is available after completing the Close voting procedure. The election
state shown at the header of the screen should be "Closed."
Write-protect data
The VCM will show the Keypad on the screen.

2 Input the corresponding PIN based on the profile that is being used to authenticate.

• If the Chairperson profile has been used for the authentication, enter
the Chairperson's PIN in the keypad.
• If one of the EB Members' profile has been used for authentication, enter
the EB Poll Clerk’s and the EB Third Member’s PINs in the keypad on the VCM
LCD screen
Write-protect data
The VCM prompts the user to confirm the lock-up of the external SD memory.

3 Press Yes to confirm the SD memories' lock-up.

Notes:
• If you press No, the process will be canceled, and the system will return to
the Manage polls menu.
• The write-protect data action cannot be reversed.
Write-protect data
The VCM locks the backup memory, displays a message informing about the
operation's result, and prompts the user to shutdown the VCM:

4 Press Ok to shut down the VCM.

Note: After the VCM is turned off, the EB members can extract the SD card from the
VCM following the respective protocol for this process.
Scanner cleaning
Scanner Cleaning
1 In the Manage Polls Menu select the Utilities option:
Scanner Cleaning
The VCM will display the Utilities menu.

2 Press the Run scanner cleaning process option.

Scanner Cleaning
3 Input the corresponding PIN based on the profile you use to authenticate.

• If you have been authenticated with the Chairperson's profile, input

the Chairperson's PIN in the keypad.
• If you have been authenticated with the EB Members' profile, input the EB Poll
Clerk’s and the EB Third Member’s PINs in the keypad
Scanner cleaning
The VCM will save and print the status report related to the scanner cleaning process.
Scanner cleaning
The VCM will prompt the user to insert the cleaning sheet, showing the following message:
Scanner cleaning
4 Insert the cleaning sheet in the VCM ballot entry/return slot.

Note: You must partially insert the cleaning sheet. The portion to be inserted is the one marked
in the picture
Scanner cleaning
After the cleaning sheet is inserted into the VCM, the system will start the cleaning process,
while showing the following message:

5 Wait for the cleaning process to finish. Once finished, the VCM will automatically return the
cleaning sheet.
Scanner cleaning
The VCM will save and print a second status report after completing the cleaning process.
Scanner cleaning
The VCM will display a confirmation message:

6 Press Done to continue. The system will go back to the Utilities Menu.
Scanner cleaning
7 After the cleaning process is completed, mark one of the boxes found in the cleaning sheet (✓).

Note: The maximum number of times a cleaning sheet can be used is 10 (ten). The checkbox
are used to count the number of times a cleaning sheet has been used.
Re-zero
Re-zero
1 In the Manage Polls Menu select the Utilities option:
Re-zero
The VCM will display the Utilities menu.

2 Press the Re-zero option.

Re-zero
3 Input the re-zero PIN.

Note: Aside for the EB Members PIN, the re-zero PIN will be also delivered to the EB
Members
Re-zero
The VCM will display a confirmation message asking to confirm the re-zero process.

4 Press Yes to confirm the re-zero operation.

Note: If you press No the system will cancel the re-zero process and it will return to
the Utilities menu.
Re-zero
The VCM will display a message informing about the progress of the process.
Re-zero
The VCM will print a Re-zero report.
Re-zero
The VCM will prompt to shutdown the system after it generates the Re-zero report.

5 Press OK to confirm the shutdown procedure.

Shut down
Shut down
1 In the Manage Polls Menu select the Utilities option:
Shut down
The VCM will display the Utilities menu.

2 Press the Shut down option.

Shut down
The VCM will display a confirmation message to confirm the shutdown process.

3 Press Yes to confirm the operation.

Note: If you press No the system will cancel the process and it will return to
the Utilities menu.
Shut down
The VCM will display the message Shutting down the system on the screen, just before turning
off the VCM.