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ANNEX 12: eCOURSEWARE STANDARD
SIA Requirements
Functional Requirements
The following features
Standard Featuresare to be presented in the eCourseware. Vendors can suggest additional features, which will add value to the training
programme. This can be in the form of an activity conducted using the Communities Forum in Singapore Airlines’ Learning Management
System.
All the features should work regardless of whether the learner is accessing the ecourseware from office network or from home via desktop,
tablets or smart phones.
The learner
Lesson will be able to navigate through the courseware by clicking the mouse on the appropriate icons on the screen. At all
Banner
times, the Lesson Banner with features listed below must be positioned consistently and be available for the learner’s
preference:
Title Display the title of the current module
Sub-Title Display the title of the current unit/topic within the module
Menu Display all titles and their sub-titles. Allows the learner to jump to any of the modules/units of choice
Progress Indicator Displays current page number out of total page in present topic. E.g. 10/15
Glossary Display a list of terms and definitions. Allows for print out
Minimum Bandwidth
Developed courses are to be deployed through a maximum bandwidth of 64 kbps. Hence, audio/video should be kept to a
minimum.
The eCourseware
Resolution, content
Colours and should be developed
Font Size Setup for delivery at normal office PCs and kiosk PCs with display resolution set up
as 1366 x 768 and 1600 x 900 with full colour. Content should also take into account Small and Large Fonts set on individual
PCs.
Newly developed courses should be accessible and properly rendered both from desktop, tablets and smart phones.
Time-Out Session
As part of SIA’s security policy, there is 15-minute session time-out applicable to all staff logged on the SIA intranet. There must
be a mechanism in the courseware to keep this session alive at all times
Navigation
The learning materials must be presented in a logical or sequential manner for ease of navigation by learner. The learner must
be able to select sections of the courseware at random from a menu bar or page.
Content
The content for courses will be gathered from existing training materials and notes. Internal trainers/facilitators will be assigned
as subject matter experts.
For the purpose
Instructional of evaluating
Design Approachthe proposed instructional design treatment, vendor will be required to create a high level
storyboard/design document for the whole course incorporating appropriate instructional design strategies for teaching the
respective content types and the assessment approach in order to achieve the learning outcomes.
Where appropriate, the vendor to recommend the use and integration of existing synchronous and/or asynchronous tools.
Where the design incorporates the use of such tools, the course should not be dependent on the use of these tools. This allows
SIA’s course administrators the flexibility of adopting such tools when resources permit.
In the design, consideration must also be given for course administrators to maintain the dynamic contents within the
courseware (refer to Maintenance Module under Deliverables), with minimal technical knowledge.
Technical Requirements
Client Tier
Refer to Annex 9.1 (Infrastructure and Architecture Standards)
If SIA moves to a new LMS, vendor shall provide services to ensure that the courseware developed will
run in the new environment as well at no additional cost to SIA.
Compliance to Standards
· The eCourseware must compliant to RWD, Responsive Web Design standards to provide an optimal viewing and interaction
·experience,
The eLearning
such as courseware must
easy reading and be AICC2.2,
navigation AICC3.5,
with a minimum SCORM2.1
of resizing, and
panning, andSCORM2004
scrolling with nocompliant.
configuration
changes across a wide range of devices. It must be able to launch properly and fits on personal computers, mobile, tablets and
other portable devices without requiring any setting changes on iOS, Android or Windows Mobile devices (from desktop
computer monitors to mobile phones)Content must be delivered through 64kbps bandwidth..
· Tracking must be enabled for cross-domain environment. Vendor shall test the tracking capabilities as soon as possible to
avoid rework at the later stage.
· Content developed must be mobile compatible thus flash should be avoided.
· The ecourseware should work seamlessly within office network or outside office network, including Mobile Data Management
(MDM) when accessing via mobile devices.
eCourseware
The Development
vendor shall develop the eCourseware usingToolArticulate Storyline 2. It is recommended for the vendor to have their own
copy of the software for development. If not, please approach your respective SIA’s project manager for assistance on getting a
copy of the software.
eCcourseware Deliverables
At the end of this project, the following must be delivered to SIA:
§ An e-learning version of the course must be installed in SIA’s production server, tested and successfully tracks with SIA’s
LMS, and
§ a CD-ROM version (with auto-run functionality) of the course must also be delivered and properly labelled.
All media elements (graphics, video clips etc.) including editable versions and source codes must also be provided to SIA (the
copyright owner of these elements). These elements and codes are to be provided to SIA in a CD-ROM.
Compliance (Y/N) Airnguru Remarks Airnguru Questions