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© 2021 Scaled Agile, Inc. All rights reserved.

“ While you may ignore economics, it


won’t ignore you.

—Don Reinertsen, Principles of Product


Development Flow

Principle #1 – Take an economic view


Realizing the goal of Lean—which means achieving the shortest sustainable lead time with the best
quality and value—requires understanding the economics of a mission. Without that, even a technically
competent system may cost too much to develop, take too long to deliver, or incur exorbitant
manufacturing or operating costs.

That’s why the entire chain of leadership, management, and knowledge workers must understand the
economic impact of the choices they’re making. Traditionally, the budgets of their activities were known
only to the decision-makers who understood the business, marketplace, and customer finances. This
meant that a worker’s everyday decisions were made without this information or escalated to those who
had it. That resulted in delays, inefficiencies and a lack of empowerment by the people closest to the
work.

Therefore, SAFe’s first Lean-Agile Principle is to take an economic view. It is Principle #1 for a reason.
Economics should inform and drive decisions at all levels, from Portfolio to Agile Teams. While many
factors can contribute to failed solutions, poor economics is one of the most common.

This article describes the two practices essential to achieving optimum economic outcomes via Lean-
Agile methods:

Deliver early and often


Apply an economic framework

Each is outlined in the sections below. And although it’s essential for every knowledge worker to
understand them, many of these principles are already embedded directly into various SAFe practices.

Deliver Early and Often

Enterprises decide to embrace Lean-Agile development either because their existing processes aren’t
producing the results they need, or because they anticipate that they won’t in the future. By choosing a
Lean-Agile path, they’re embracing a model based on incremental development and early and continuous
value delivery, as Figure 1 illustrates.

Figure 1. Moving to early and continuous delivery

The ability to deliver early and often has a direct economic benefit, as illustrated in Figure 2.
Figure 2. Incremental development and delivery produce value far earlier

This figure shows how Lean-Agile methods deliver value to the customer much earlier in the process.
What’s more, this value accumulates over time: The earlier and longer the customer has it, the more
value they receive. Conversely, with the waterfall model, value can’t even begin to accumulate until the
end of the development cycle.

This difference is a material economic benefit of SAFe. In addition, the figure above doesn’t even account
for the advantage of far faster feedback, or the probability that the waterfall delivery would not occur on
time. And there is a third factor, as shown in Figure 3.

Figure 3. Value is higher early on, producing higher margins over a longer period of time

Figure 3 illustrates another key differentiator. As long as the quality is high enough, products and
services delivered to market early are typically more valuable. After all, if they arrive ahead of the
competition, they are worth a premium as they aren’t available from anyone else. Over time, features
become commoditized. Cost, not value differentiation, then rules the day. This means that even a
Minimum Viable Product (MVP) can be worth more to an early buyer than a more full-featured product
delivered later.

The net effect is that cumulative gross margins are higher For government agencies and non-profits
The net effect is that cumulative gross margins are higher. For government agencies and non profits
where gross margin is not a factor, the same concept results in more effective value delivery for the
funds provided by taxpayers and donors.  This is the basic premise of Lean-Agile development, one that’s
firmly entrenched in the Lean-Agile Mindset.

Apply a Comprehensive Economic Framework

But as important as it is, delivering early and often isn’t the entire picture. Additionally, every SAFe
portfolio requires an Economic Framework—a set of decision guidelines that align everyone with the
financial objectives of a Portfolio and inform the continuous decision-making process. After all, teams
and Agile Release Trains (ARTs) make small and large decisions every day. Their choices can influence
economic outcomes positively or negatively. Without guidance, self-organizing teams will just make their
‘best guess.’ Although this can result in decentralized decisions, they may not be aligned with the core
economics of the system, creating the potential for technical debt, rework, waste and a lack of fitness for
use.

As illustrated in Figure 4, SAFe’s economic framework contains four primary elements:

Operating within lean budgets and guardrails


Understanding solution economic trade-offs
Leveraging suppliers
Sequencing jobs for the maximum benefit

Figure 4. The four primary elements of the economic framework

i hi d d d il
Operate Within Lean Budgets and Guardrails

As described in the Lean Budgets article, one of the most significant transitions for the Lean-Agile
enterprise is to move from project-based, cost-center accounting to a more streamlined budget process.
In the new model, the funding is allocated to long-lived portfolio value streams. To support these higher-
level budgets, budget guardrails (Figure 5) inform the oversight and governance that guide ongoing
spending decisions.

Figure 5. Lean budgets and guardrails govern value stream spend

As described in the Guardrails article, SAFe suggests four specific guardrails:

Guide investments by horizon


Optimize value and solution integrity with capacity allocation
Approve significant initiatives
Continuous business owner engagement

Every solution inherits the guardrails of the corresponding value stream as defined by Lean Portfolio
Management (LPM). Budgets and guardrails define the boundaries within which Solution Train and ART
leaders make decisions on the definition, scope, and sequence of epics, capabilities, and features. As
context changes, these guidelines are updated periodically.

Understand Solution Economic Trade-Offs

Within the degrees of freedom that lean budgets and guardrails provide, there are still many alternatives
and tradeoffs for what to build and how and when to build it. Reinertsen [1] identifies five considerations
that affect these decisions:

Development expense – the cost of labor and materials required to implement a capability
Lead time – the time needed to implement the capability (described as ‘Cycle time’ in
Reinertsen’s work)
Product cost – the manufacturing cost (of goods sold) and/or deployment and operational costs
Value – the economic worth of the capability to the business and the customer
Risk – the uncertainty of the solution’s technical or business success
Figure 6. Economic decisions are influenced by multiple variables

The arrows in the diagram in Figure 6 are the key to the model. They illustrate that changing any variable
can have an impact on one or more of the others. For example, a company can add developers to an
initiative that’s behind schedule, but that will also increase the development cost. And if development
costs drive the product costs up, economical pricing may become unrealistic. Understanding how each
variable influences the others is vital to making the proper trade-offs.

Leverage Suppliers

“End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move
toward a single supplier for any one item, on a long-term relationship of loyalty and trust.”

— W. Edwards Deming

Figure 7. Large solutions typically depend on one or more external suppliers


To augment their internal workforce, or to provide components within the system-of-systems, most
organizations building large solutions depend on external suppliers. They do this for two reasons:

Insufficient workforce capacity. Outsourcing can provide a cost-efficient way to add personnel,
especially if the need is temporary or when demand is highly variable.
Availability of specialty components personnel or skills sets. A supplier may provide specific
hardware, software, or skills needed for the solution. It may be significantly more economical to
buy the component and integrate than it is to build it.

Since the money directed to external suppliers can represent a significant percentage of the overall cost
of the solution, decisions regarding suppliers are a critical component of the economic framework.

An essential part of supplier economics is the relationship between the buyer and the supplier:

Some relationships are transactional. In a transactional relationship, such as purchasing off-the-


shelf parts or components from a third party or routine staff augmentation, competitive pricing
can create favorable economics.
Other relationships are true partnerships, persistent and long-lived. Often, the buyer and
supplier are co-developing the solution. In this instance, economic considerations are clearly
driven by longer-term considerations. These may include residual licensing, implicit knowledge,
ownership of intellectual property, or other considerations that recognize the dependence on
the specialty knowledge the supplier brings to the table.

In either case, as Deming notes the most favorable economics emerge from longer-term considerations,
mutual trust, and relationships where the supplier and buyer each have favorable economics (for
example, see Agile Contracts for more detail).

In yet other cases, the best economics can be achieved through mergers and acquisitions of companies
that have long-term strategic value to the solution and the competitive landscape of the market.

For further guidance on how to incorporate suppliers into solution development read the Suppliers
article.

Sequence Jobs for Maximum Benefit

To increase the effectiveness of the solution, every significant program has a host of new
backlog features and capabilities, just waiting to be implemented. However, SAFe is a flow-based system,
in which job-sequencing optimizes economics versus theoretical job return on investment (or worse,
first-come, first-served, loudest voice, or other historical patterns). Program and solution
Kanban systems and the program and solution backlogs enable this. To minimize the cost of delay (COD),
jobs are pulled into implementation based on Weighted Shortest Job First (WSJF). WSJF prioritizes the
backlog to ensure the highest value is delivered in the shortest lead time.
Figure 8. Weighted Shortest Job First (WSJF) is the recommended technique for economic sequencing of
the backlog.

Practices Provide the Form. People Make the Decisions

This article described some mechanisms for economic decision-making, the foundation for effective
management based on economics. SAFe also defines the roles and responsibilities of people in the
decision-making chain. However, those decisions don’t make themselves. Lean-Agile Leaders with the
relevant context, knowledge, and authority lead the process. Of course, they don’t act alone. They
empower practitioners and work with their larger stakeholder community to determine the best path.
The concepts of the economic framework ensure that responsible decision-making happens throughout
the development organization, bringing all the economic benefits of Lean-Agile development to the
entire enterprise.

Learn More
[1] Reinertsen, Donald G. The Principles of Product Development Flow: Second Generation Lean Product
Development. Celeritas Publishing, 2009.

Last update: 10 February 2021

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