Professional Documents
Culture Documents
Learning objectives:
Boundary-crossing Issues: economic, social, cultural
Limitations of Engineering Codes
Guidelines and Middle Way Solutions
Payments and Gifts: avoidance of impropriety
Lessons from Case Studies
EG 2401 - K. G. Neoh 1
1. Introduction: Bhopal Disaster
• Prior to 1984, UC’s safety record with all its
chemical plants worldwide was exemplary
• It was known as a very reputable company and its
former CEO, Warren Anderson was a person of high
moral character
• In 1991, the local authorities from Bhopal charged
Warren Anderson with culpable homicide (max 20
yrs in prison)
• In 1992, he was declared a fugitive from justice for
failing to appear at the court hearings
• US turned down requests for Anderson to be
extradited
• Anderson passed away in US in 2014
EG 2401 - K. G. Neoh 2
• In June 2010, 7 top executives (all from India) of UC
plant in Bhopal sentenced to 2 yr jail + ~S$3000 fine
• Allowed to appeal, remained free on bail
• Issues:
- Is the sentence “too light and
too late”?
- Despite UC’s expertise in safety,
why the Bhopal plant did not
follow many of UC’s own safety Abandoned plant Nov 2018
standards?
do different ethical and safety standards apply in
industrialized and less developed countries?
if the disaster had occurred in US, would the
consequences for UC be similar?
EG 2401 - K. G. Neoh 3
Example
• UC paid US$470 million as
compensation in the Bhopal disaster
where > 2000 died and many
thousands more suffered injuries
• Contrast with the following:
[1] Ford settled for a few million $ in
damages to a victim who suffered
disfiguring burns as a result of an
explosion in an accident involving
the Ford Pinto (1970s)
[2] For the Exxon Valdez oil spill in
Alaska, Exxon had to pay a few
billion $ in settlement and cleanup.
In that incident no human life was
lost but thousands of wildlife
perished (1989) EG 2401 - K. G. Neoh 4
2. Problems in International Engineering
Professionalism
• What factors can cause “boundary-crossing”
problems and difficulty in interpretation of
codes in the international environment?
- different countries involved: home and host
- values and practices
- economic conditions
- background institutions
- corruption
- non-citizen status
- vulnerability
EG 2401 - K. G. Neoh 5
• Values and practices
- cultural/religious practices
- giving and receiving of gifts as a way of forming
personal/business relationships
- nepotism as a way of fulfilling family obligations
• Economic conditions
- differing levels of economical development results
in differing wages
- lower health and safety standards
EG 2401 - K. G. Neoh 6
• Background institutions
- less industrialized countries (LIC) may not have
the laws and regulatory agencies under which
businesses operate in IC
- dilemma whether to follow the less than
adequate standards in host countries
• Corruption
- may be widespread in a number of sectors
• Non-citizen status
- is it appropriate for non-citizens to lobby or
speak out on public issues in host countries?
EG 2401 - K. G. Neoh 7
• Vulnerability
- citizens of LICs may be more vulnerable due to
a lack of education and knowledge
- may not be familiar with safety hazards
- may lack economic and political power
Example: inappropriate use of infant formula
in LICs
?
EG 2401 - K. G. Neoh 8
3. Interpreting and Applying Codes
• Many society codes are assumed to apply
internationally, eg IEEE, ASME and NSPE
• Many code requirements can lead to troublesome
problems in the international context
- Welfare requirement
Fundamental canon of engineering codes: Hold
paramount the safety, health, and welfare of the public
Concern for public welfare in LIC host may be greater
due to lower level of economical development or
greater vulnerability of its citizens.
But this may lead to unjustified paternalism
EG 2401 - K. G. Neoh 9
- Environmental aspects
Countries differ in the importance they attach to
environmental concerns or how such concerns should be
balanced against the need for economic development
- Non-discrimination
Sec 7.8 of IEEE code requires members to treat fairly all
persons regardless of such factors as race, religion, gender,
disability, age or national origin. Culture/practice in some
countries would not support this
- Bribery and conflict of interest
Most codes contain prohibitions against undisclosed conflicts
of interests and bribery.
How about grease payment or gifts?
What if government officials in host countries expect “fees”?
EG 2401 - K. G. Neoh 10
- Promoting knowledge and avoiding deception
Several codes specifically state this requirement. If a
product is inappropriately used in the host country due
to the people’s low level of technological
sophistication, is there an obligation to address this?
EG 2401 - K. G. Neoh 11
4. Striking a Balance
• Moral absolutism and moral relativism
Moral absolutism – assumes the values and
practices of home country are the only correct ones
and should be followed without compromise in every
situation
Not advisable since (i) the requisite knowledge,
technology, economic resources and social
structures are not always available in host countries,
(ii) standards/practices in other countries may not be
better or worse, just different
Moral relativism – when in Rome, do as Romans do
Not advisable since (i) it may lead to illegal action, (ii)
may be harmful or morally repugnant
EG 2401 - K. G. Neoh 12
• Moral laxism and moral rigorism
Moral laxism – in a situation where a moral
principle cannot be strictly applied, one can take any
action one desires
Moral rigorism – moral principles must be strictly
applied in every situation regardless of the
circumstances
EG 2401 - K. G. Neoh 13
5. Guidelines for Creative Middle Way Solutions
• Principal guidelines in addition to the Engineering
Codes:
(i) Respect human rights
(ii) Avoid paternalism and exploitation
(iii) Apply the Golden Rule
(iv) Promote overall welfare of host country citizens
EG 2401 - K. G. Neoh 15
• Exploitation arises when the following are present:
1. Asymmetrical balance of power
2. Subordinate party needs the resources provided
by the exploitative relationship
3. The exploitative relationship provides the only
source of such resources
4. Dominant party exercises discretionary control
over the needed resources
5. Resources of subordinate party are used without
adequate compensation
• Exploitation is usually wrong
- violates moral standards (eg rights of others)
- violates Golden Rule (see later slide)
Some degree of exploitation may be justified if there
is some greater good
EG 2401 - K. G. Neoh 16
• Consider the following:
PineX operates a large plantation in Country A and requires
its workers to live in company villages. These villages
provide sanitary conditions and PineX provides complete
health care for the workers.
The workers however prefer their older villages where they
can preserve their traditional way of life but PineX refuses to
relent since they believe that the workers will be healthier
and happier in the company villages.
Scenario 1
Company A does not want its goods to undergo thorough
inspection because there are may be irregularities which
would result in confiscation of the goods
Scenario 2
Company A’s goods are highly perishable and the customs
officers persist in delaying clearance of the goods without
good reasons
EG 2401 - K. G. Neoh 22
• Giving and receiving bribes are forbidden by Eng Codes
- corrupts professional judgment
- tarnishes the reputation of the profession
- violates obligation to act in the best interest of
employer/client/citizenry
- undermines the efficiency of the market
- gives unfair advantages over competitors
• Best if eliminated
EG 2401 - K. G. Neoh 24
• Gifts – usually given to cement personal relationships, and
business relationships may in turn be built on personal
relationships
• In many cases there is a fine line between a gift and a bribe.
The distinction comes from the intent of the gift and
sometimes the value of the gift
• Company’s policy should be consulted to ensure that
accepting a gift does not cross the line into bribery. For
example, IBM’s Business Conduct Guidelines 2019:
(https://www.ibm.com/investor/att/pdf/BCG_accessible_2019.pdf)
EG 2401 - K. G. Neoh 26
7. Case Study 1: The Lockheed Scandal
• In 1970s, it was discovered that Lockheed paid
millions of dollars to foreign government officials to
sell its planes
• In particular, the president of Lockheed, Kotchian,
was accused of making secret payments of US$12M
in 1972-1973 to representatives of the then Prime
Minister of Japan, Tanaka, in return for having
Japan’s airlines purchase the L-1011 TriStar aircraft
• Lockheed was in financial trouble and in competition
with Boeing and McDonnell Douglas to sell its planes
Time,
Feb 23,
1976 EG 2401 - K. G. Neoh 27
• Kotchian explained his actions as follows:
- the only way to make the sales was to make the payments
- no US law forbade the payments
- the payments were financially worthwhile for Lockheed
which expected $430M in income
- the sales would prevent Lockheed layoffs, provide new jobs,
and thereby benefit workers’ families and their communities
and stockholders
- he himself did not initiate any of the payments which were
requested by Japanese negotiators
- in order to give the TriStar a chance to prove itself in Japan,
he had to follow the “functioning system” of Japan
He viewed the payments as the accepted practice in
Japan’s government circles for this type of sale
EG 2401 - K. G. Neoh 28
Fallout from Lockheed Scandal
• Tanaka and other Japanese officials were found guilty
of corruption. Tanaka died in 1993 and in 1995 after
the appeals process came to an end, Japan’s
Supreme Court reaffirmed the guilty verdict
• Kotchian and other top officers of Lockheed were
forced to resign
• The Foreign Corrupt Practices Act (FCPA) was signed
into law in the US in 1977 largely based on the
Lockheed scandal. It makes it a crime for American
corporations to accept payment from, or offer
payments to, foreign governments for the purpose of
obtaining or retaining business
Does not forbid “grease” payments paid to facilitate
routine government action
EG 2401 - K. G. Neoh 29
Among Top 5 FCPA Settlements in 2017
• - Paid > US$35M in bribes to various countries including
Thailand, Brazil, Kazakhstan and Iraq in exchange for
officials’ assistance in providing confidential information
and awarding contracts to RR
Agreed to pay US$800M global resolution to
investigations (~US$170M to US for FCPA violation)
EG 2401 - K. G. Neoh 31
• The Accountant’s Story: NY Times Dec 21, 2008
• Reinhard Siekaczek, a former accountant at Siemens,
oversaw an annual bribery budget of ~$40-50 million
• Arrested in 2006, he cooperated with authorities, was
sentenced to 2 years’ probation and a $150,000 fine
• His views on the payments:
- Economic necessity - vital to maintaining Siemens’
competitiveness overseas
- “I was not the man responsible for bribery.”
“I organized the cash.”
- “..we all knew what we did was unlawful”
- “The 11th Commandment is: ‘Don’t get caught.’”
Story and Video:
http://www.nytimes.com/2008/12/21/business/worldbusiness/21siemens.html?_
r=1&pagewanted=2
EG 2401 - K. G. Neoh 32
• After the scandal surfaced, Siemen’s integrity came under
intense scrutiny
• New CEO implemented measures to rebuild trust:
- strict new anti-corruption/compliance processes
- change its internal culture thru’ comprehensive training
and education
- avoid competing in known hotspots for corruption
- 900 internal disciplinary actions, including dismissals
• The lessons learned
- Unethical behavior can be very costly
- The timescale for a major ethics overhaul is long - years,
not months EG 2401 - K. G. Neoh 33
Class Discussion: Win-Win?
Lockheed Scandal: the president of Lockheed at
that time, Carl Kotchian, paid US$12 million to
Japanese government officials to secure a sales
contract for the L-1011 aircraft.
Your friend argued that based on utilitarian
grounds, Kotchian’s actions were justified since
this payment benefitted the Japanese officials and
at the same time saved his company from
bankruptcy, prevented the layoff of Lockheed’s
employees, and created jobs for the community
and wealth for the company shareholders.
Do you agree? Is it a win-win situation?
EG 2401 - K. G. Neoh 34
Consider the argument from the following
angles:
EG 2401 - K. G. Neoh 35
Summary of Take-away Points
EG 2401 - K. G. Neoh 36