Date

Name
Title
Organization
Address
City, State Zip Code
Respected Mr. /Ms. Last Name,
RE: Adjustment Letter (Cornerstone)
This is to let you know that we have formally received your complaint to the effect that the
______________ (state the nature of the problem). Many thanks for the courage to lodge the complaint
in the first place.
We shall ___________________________ (explain your planned course of action and the timelines within
which you intend to do so). In the meantime, kindly __________________ (state what exactly you want
the client to do in the meantime).
Sorry for this inconvenience. We promise to be of help to you in the future.
Faithfully,
Your Name
(Designation)