ov — V FIELDEZ Digitize Your Field Force Empower Employees | Excite Customers | Transform your BusinessCRM based Mobile Field Force Management p PALES Enhance staff utltzation, job efficiency & custome loyally with FleldEZ's mabilty products and services Pw! Bay oy caret tte ey SY monegomert y 40,000+ 4 Users: Presence in 4 Continents. 15+ Patina Provider of fel solutions regan to Fortine 0 companion, sera ete wowell es oes FldEZ hols transform the ld force operations of enterprises with realtime business inteligence, advanced mobity, and a sel-drven ecosystem to improve business performance, pracictabilty and customer rlations.FieldEZ - Enterprise Mobility WV FieLDez Sectesciny Ticket Lifecycle Management Automated Scheduling ‘Routing Warranty & Contacts Management Romate Sensing ot Priority & SLA Machine Data Management| Core Fild Analytics & © Features e Proventive Insights Maintenance uotes & 6 e customer ‘motos CRM EAP & othersProduct Portfolio V FieLbez oe 908 Nl Te Pa RetailEZ FieldEZ Pro Order, Stook and Delivery Field Sales & Field Service Management for FMCG & Retail Management for EnterprisesOfferings and Roadmap WV Fievbez Field£Z helps in transforming your field-force with Real-time business intelligence, Advanced mobility, and a Self-driven ecosystem to consistently deliver higher retums, better performance, greater predictability and stronger customer relations. Real-time Business Intelligence Field analytics & insights : executive dashboards Automated ‘SLA management & notifications Inteligent scheduling Advanced Mobility PS tracking & Geotencing Mobil CRM Remote SME support using ‘Augmented Reality Authentication with bio metrics (facial recognition, finger-print) & QR code Mobile Payment Integration Voice-driven support Self-driven Ecosystem Preverte maltenance Al based scheduling & workforce management Automated ticket lifecycle ‘management Fiold service support automation using Chatbots &Voicebots Customer Engagement Self-Care / DIY (Ticket creation, tracking field agents, etc) Customer feedback / ratings End customer communications Social CRMloT Powered FSM Platform V Fievoez Achieving True End-to-End Automation and Convergence ‘Solf-driven system: Remove all human errors in anomaly detection and diagnosis acts WF ricioee Real-time data management for preventive maintenance ule engine & ML-based BI job managementFieldEZ loT Platform Architecture V riecoezEnd Users V rievoez ‘Consumer Durables Repairmen ire Teeny, Banking & Service Engineers > D Insurance Agents 2 S m Home Services: plumbers, HVAC technicians, siecticiane oa > a venga coon QO rvcine Salos & Marketing iN aCe Government Executives 4 aR site Field Officers: ‘Medical RepsTestimonials Ourteldcenice operations ae really complex due to mult-skilod engineers, products supported, geographies covered and volume of jobs. ‘ut we have done seamless transition wih FlelgEZ solution... brought a paracigm shit inte fed ‘porations. FildEZ has boon one ofthe key winning points for us in many ofthe dele oN Ragesh Sukumaran wipro redhat WV Fievbez Accurate & prompt service delivery is considered as ‘one of prime slecton eta by the buyers during purchase process. However service dover i not an individual’ ask but needs contibution & synchrenzaton among various funetions inthe organization FaldEZ call management software hae al necessary ‘oatures trom accountability & governance point of ‘ew which facilitate ancompllhmert. Vishwanath Joglekar Senior Director Aftermarket & Services GETINGE %V rievoez Nokia Networks Customers ' idence P PayPal Ss = aver _ utiles S a cisco = A «an @ freecharge & EMERSON ~all) RICOHKey Industries WV Fievbez Real Estate & Security “iscingotencryurte, Lees & Customer mansoent Consumer Durables te gs. Banking & Financial Services ‘Gros / Dott Cars, CASA ols kane at 7 Pharmaceuticals & Healthcare ‘ zara Ce st reer Mee Government & Research & Save ar ena cn mat Telecom Ecommerce Adnan tu nt Calekn custome / ner ifrraton capt, Tah suas end ranterent also cise reach tof sees cae on he coormere patio Oke Rot Dock, festauartGlobal Presence V rievoez Fo Edinburgh), United Kingdom Bangalore, Indio Fremont (Caforns), United States Dube, United Arab Emeates Sydney. Austra @ Fogonal ones (© Regional Customers ord FaresReference Case Study V rievoez xiang legacy system had limited fk 25° 150°Vv Fi | E L D E Zz FieldEZ Technologies backed by : Field Force Transformation for the IvyCa®™.... Digital Enterprise contact we: BEG ses etatine.com