Damilola Bisola Akinsanya

56 Shode Street, Oko-Oba, Lagos, Nigeria • +2348166233454 • DamilolaAkin@gmail.com

HIGHLIGHTS OF QUALIFICATIONS

 Retail sales clerk known for exemplary customer service, team player mindset and exceptional
cash-handling accuracy.

 Record of dedication and dependability reinforced by consistent “exceeds expectations” ratings

on performance reviews and multiple “Employee of the Month” honors.

 Backed by excellent interpersonal skills and a commitment to customer service that has been
described as “second-to-none” by employers.

AREAS OF EXPERTISE

 Retail Sales  Customer Service Excellence  Cash Registers

 Cash-Handling Accuracy  Loss Prevention  POS Systems

 Credit Card Transactions  Merchandising & Stocking  MS Word and Excel

EMPLOYMENT HISTORY

Retail Sales Clerk 2017 – 2020

Store Mat, Lagos, Nigeria.

Increased sales and surpassed quota by recommending additional accessories and shopping
items to customers.

 Successfully convinced many customers to open store credit cards. Solved dilemmas about
sales, discounts etc.

 Effectively remained personable during rush hours, long days and late-night closings. Earned
return customers.

 Served as personal shopping aid to many clients simultaneously by starting, maintaining

multiple dressing rooms.

 Efficiently recovered and rezoned items from fitting rooms to store floor at closing. Retrieved
and restocked items

Retail Sales Clerk 2015 – 2017

Discount Retail, Lagos, Nigeria.
Assisted in the assembling of the brand-new store.
 Greeted customers, ran the cash register, answered the phone, and assisted in the daily running
of the store.

 Created the design of the website and its publishing.

 Created the Facebook page and maintained it.

 Photographed the store and merchandise for marketing purposes.

 Handled marketing strategies to help the store gain new customers.

 Learned the ordering process for ordering merchandise.

ACCOMPLISHMENTS.

 Named “Employee of the Month” at both companies in recognition of excellent job

performance and dedication to customer service.

 Commended by supervisors for flexibility in changing work hours when asked, often filling in for
absent employees during scheduled days off.

EDUCATION HISTORY

B.Sc. Degree in Accounting 2001

University Name, Country
(Equivalent to a Bachelor’s in Accounting, as determined by World Education Services, Toronto,
ON)

Kay North Secondary School 1999

University Name, Country
Secondary School Leaving Certificate (SSCE)
(Equivalent to a High School Degree, as determined by World Education Services, Toronto, ON)

I AM IMMIGRATION READY: International English Language Test and Educational Credential

Assessment for Canada Done.