ENGLISH FOR VOCATIONAL SCHOOL (PHARMACY)

MATERIALS DEVELOPMENT

Arranged by:
GROUP 6
1. Hana Dewanti Artiningsih (19020084050)
2. Mai Lany Sudarno Putri (19020084051)
3. Lucky Kurnia Wati (19020084052)
4. Aysah Asmo Dara Suci (19020084053)

UNIVERSITAS NEGERI SURABAYA

FAKULTAS BAHASA DAN SENI
BAHASA DAN SASTRA INGGRIS
2021

1
 PENDAHULUAN
Bahan pembelajaran English for Vocational School (Pharmacy) Materials Development
merupakan salah satu perangkat pembelajaran yang dikembangkan dengan tujuan sebagai salah
satu sumber pembelajaran bagi siswa SMK fokus kejuruan Farmasi kelas XI semester satu
(Gasal). Bahan pembelajaran English for Vocational School (Pharmacy) Materials Development
dikembangkan dari beberapa sumber pembelajaran yaitu: buku bahasa Inggris kelas XI
Kurikulum 2013, online learning materials, dan video pembelajaran dari Youtube. Bahan
pembelajaran ini berisi materi-materi pokok English for Vocational School (Pharmacy) Materials
Development. Susunan bahan pembelajaran ini terdiri dari pendahuluan, pembahasan, simpulan,
dan asesmen. Bahan pembelajaran ini merupakan pengembangan bahan pembelajaran Bahasa
Inggris khusus untuk siswa SMK fokus kejuruan Farmasi kelas XI semester satu (gasal) dengan
mengikuti kurikulum yang berlaku yaitu kurikulum 2013. Penyusun menyadar bahwa masih
banyak kekurangan yang terdapat dalam pengembangan materi ESP ini. Oleh karena
itu bahan pembelajaran ini masih memerlukan banyak kritik, saran, serta masukan dari para
pemangku kepentingan. Meskipun masih banyak kekurangannya, bahan pembelajaran mata
English for Vocational School (Pharmacy) Materials Development ini tetap bisa digunakan dan
semoga dapat berkontribusi sebagai salah satu sumber acuan materi pembelajaran bahasa Inggris
di SMK fokus kejuaran Farmasi kelas XI.
Penyusun bahan pembelajaran mata kuliah ESP Materials Development dengan senang hati
menerima kritik, saran, dan masukan sebagai bahan kegiatan revisi dan perbaikan di waktu yang
akan datang.

Surabaya, 17 Desember 2021

Penyusun

2
 KATA PENGANTAR

Pengembangan bahan pembelajaran bahasa inggris English For Vocational School (Pharmacy)
Materials Development kelas XI bisa terlaksana sesuai dengan rancangan dan jadwal
pengembangannya berkat adanya ijin, saran, dukungan, dan kerja sama dengan beberapa pihak
terkait. Dalam kesempatan ini, penyusun mengucapkan terima kasih kepada pihak-pihak terkait,
antara lain:
1. Bapak Wakil Rektor bidang Akademik Universitas Negeri Surabaya.
2. Bapak Ketua Lembaga Pengembangan Pembelajaran dan Penjaminan (LP3) Universitas
Negeri Surabaya.
3. Bapak Ketua Pusat Penguatan Pembelajaran Universitas Negeri Surabaya.
4. Ibu Dekan Fakultas Bahasa dan Seni Universitas Negeri Surabaya.
5. Ibu Wakil Dekan bidang Akademik Fakultas Bahasa dan Seni Universitas Negeri
Surabaya.
6. Ibu Ketua Jurusan Bahasa dan Sastra Inggris Fakultas Bahasa dan Seni Universitas Negeri
Surabaya.
7. Bapak Ketua Program Studi Pendidikan Bahasa Inggris Fakultas Bahasa dan Seni
Universitas Negeri Surabaya.
8. Bapak Ibu dosen Program Studi Pendidikan Bahasa Inggris Fakultas Bahasa dan Seni
Universitas Negeri Surabaya.
9. Bapak Fairus Zuhri selaku dosen matakuliah Materials Development kelas 2019B
9. Staf Administrasi Jurusan Bahasa dan Sastra Inggris Fakultas Bahasa dan Seni Universitas
Negeri Surabaya.
10. Mahasiswa Program Studi Pendidikan Bahasa Inggris Fakultas Bahasa dan Seni
Universitas Negeri Surabaya.
Atas ijin, saran, dukungan, dan kerjasama dari pihak-pihak terkait tersebut, penyusun
mengucapkan terima kasih.

Hormat kami,

Penyusun

3
 DAFTAR ISI

NO CONTENTS PAGE

1. HALAMAN UTAMA …………………………………… 0

2. PENDAHULUAN ……………………………………….. 1

3. KATA PENGANTAR 2

4. DAFTAR ISI ………………………………………....... 3

5. Unit 1 (How Can I Help You?) …………………….. 4

6. A. Introduction …………………………………………. 4

5. B. Discussion …………………………………………... 4

6. C. Conclusion ………………………………………….. 7

7. D. Assessment ………………………………………….. 8

8. Unit 2 (This is the Pharmacist Speaking) ……... 14

9. A. Introduction………………………………………….. 14

10. B. Discussion …………………………………………... 14

11. C. Conclusion ………………………………………….. 16

12. D. Assessment 17

13. REFERENCES 23

4
 UNIT 1 (HOW CAN I HELP YOU?)

A. INTRODUCTION

Pharmacy technicians deal with different kinds of conversation every day. They talk to
different types of patients, too. Do you know how to greet someone properly? Do you know
how to tell a patient the way to pay the medicine? Can you explain particular medicine
characteristics? Learn the expressions of greeting and leave taking, how to doing transactions
or bargaining, and also understanding descriptive texts about medicine in this chapter.

B. DISCUSSION

1. Greetings and Leave-Takings

1.1. Greeting
Greeting is an expression that we use when you meet someone. Why is greeting
importance? Greeting is one of the basic functions of communication and triggers positive
conversations. It helps us connect to people at a more personal level. A hello can make
friends of two strangers, it can bring a smile to someone who is alone. A hello can change
how we feel about a person, place and ourselves.

Expressions used in greeting

GreetingsResponses
Hello. / Hi. Hello. / Hi.
Good morning / afternoon / evening. Good morning / afternoon / evening.
How do you do? How do you do?
Nice to see you. Nice to see you too.
Pleased to meet you. Pleased to meet you too.
How have you been? I am very well.
How are you? I am fine.
How is it going on?I am good.

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1.2. Leave-Takings

The definition of leave-taking is the act of saying goodbye, or exiting or departing. When
you say goodbye to a group of people and exit a room, this is an example of leave-taking.
The process of saying goodbye.

Expressions used in leave-taking

Leave takingsResponses
Good bye. Good bye.
Bye. Bye.
See you later. See you later.
I’ll talk to you later. Alright.
Sorry, I have to go now. See you.

2. Expressions Used in Doing Transactions or Bargains

2.1. Transactions

A transaction is any kind of action involved in conducting business, or an interaction

between people. An important business deal can be called a transaction, particularly the
buying or selling of goods, but you can call any exchange with another person a
transaction.

a. Asking about the product we want to buy:

- Is there any sterile eye drops?
- Do you sell vitamins for skin?
- Do you have painkiller named Diclofenac Potassium?

b. Asking about the size / form / type of the product:

- Could you give me a bigger one?
- Is it available in liquid form?
- Do you have the ointment one?

c. Asking about the price of the product:

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- How much is this sunblock cream?
- How much does this vitamin cost?
- What is the price of it?

d. Asking about payment method:

- Can I pay for the painkiller by credit card?
- Do you accept credit cards?
- Could I pay by cash here?

2.2. Bargaining
The definition of a bargain is an understanding between two people on the cost of goods or
services.

e. Bargaining of something:
- Could you make it fifteen thousand rupiahs?
- Can I get a discount?
- Give me twenty percent off, please.
- How about nine thousand and five hundred rupiahs?

3. Descriptive Text
Descriptive text is a text which describes a person, a place or a thing by its characteristics
or parts. Its purpose is to reveal or tell the readers about something specific.

3.1 Generic structures of a descriptive text include:

a. Title
b. General identification: It identifies the subject that will be discussed generally.
c. Description: It describes parts, characteristics, qualities,appearances, and
information about the subject discussed.

3.2 Language features of a descriptive text include:

a. A specific participant, eg.: Paracetamol, Apotek Mayang Sehat, My House,
Uncle Jacob, etc.
b. The use of adjectives, to describe nouns, eg.: white tablets, tall bottle, nice package,

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 Etc.
c. The use of Simple Present Tense, (S+V1+O), because it tells facts.
d. The use of action verbs, eg.: run, come, contain, take, etc.

C. CONCLUSION
In this chapter, you have learned about:
1. Greeting is an expression that we use when you meet someone and the definition of
leave-taking is the act of saying goodbye, or exiting or departing.
Expressions in greeting and leave taking, for example:
- Hello.
- Good morning.
- Good afternoon.
- Nice to meet you.
- How do you do?
- See you later.
- Good bye.

2. A transaction is any kind of action involved in conducting business, or an interaction

between people and bargaining is an understanding between two people on the cost of
goods or services.
Expressions in doing transaction and bargaining, for example:
- Is there any sterile eye drops?
- Could you give me a bigger one?
- Do you have the ointment one?
- How much does this vitamin cost?
- Do you accept credit cards?
- Can I pay for the painkiller by credit card?
- Can I get a discount here?
- How about nine thousand and five hundred rupiahs?

3. Descriptive Text
Descriptive text is a text which describes a person, a place or a thing by its characteristics
or parts. Its purpose is to reveal or tell the readers about something specific.
A descriptive text usually consists of three parts. They are:
1. Title
2. General identification

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 3. Description

D. ASSESSMENT

TASK 1

Watch video on the link below. Then, answer the following questions.
https://www.youtube.com/watch?v=SsgEvlByE5Q

1) What does the video tell us about?

2) What are the symptoms of the man?
3) Does he has an allergic to drug?
4) What drugs the pharmacists recommend for man?
5) How many times did the man take the drug?

TASK 2

Write the meaning of these words based on the video that you watched

Symptom

Cough

Headache

Temperature

Penicillin

TASK 3

Read the dialogue. Then, identify the expressions used in conversation and answer the
following questions.

Pharmacist: “Hello, Good afternoon. It’s Happy Care Drugstore. How can I help you?”

Client: “Hey, Good afternoon. I would like to ask about the information of the medicine.”

Pharmacist: “Sure. What kind of medicine do you like to ask about?”

Client: “Aspirin. I already took the aspirin for three days but I still have headache.”

Pharmacist: “Oh I am sorry to hear that. But If you still have headache, I suggest you to
go to the hospital.”

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Client: “Is it dangerous? Am I going to die?”

Pharmacist: “It is okay, you are not going to die. You just have to make sure your
condition to the doctor”

Client: “Alright. Thank you. I will go to the hospital, now.”

Pharmacist: “That’s great. Thank you for calling our costumer service. If you still any
help you can reach us on 112. I hope you get well soon.”

Questions:

1) What does the dialogue tell us about?

2) What are the client wants to know?
3) How long does the client still have headache?
4) What drugs the client ask about?
5) How the pharmacist greet the client?

TASK 4
Watch video on the link below then answer the following question orally.

https://www.youtube.com/watch?v=mN-ZaQm5hZE

1) What does the video tell us about?

2) What did the man ask to be filled?
3) Why the pharmacist ask about his medical insurance card?
4) What kind of medicines that cannot save to take it with?
5) How long and when he should take the medicines?

TASK 5
Listen to the video above, again. Then, identify some expression of greeting and
leave-taking, there. Write them in the box below.

Greeting Leave-taking

TASK 6
Read the dialogue. Then, find the expressions and responses of doing transaction or
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bargaining and write them in the box below. After that, answer the following questions.

Aisyah: Good afternoon, Galih.

Galih: Good afternoon, Aisyah.
Aisyah: How have you been?
Galih: I am not very well. I’ve got a cough.
Aisyah: I see, but where are you going?
Galih: I’m going to buy some medicines. I really need it now.
Aisyah: See you later, then.
Galih: See you later.

Expressions Responses

1.What is the expression used to ask about something we want to buy?

2.What is the expression used to ask about the price?
3.What is the expression used to ask about method of payment?

TASK 7

Work in pairs. Match the expression on the left side with the suitable response on the
right side. Then, report your answers to your classmates.

Do you have any eye drops? Sorry, no discounts are

available.
How much is it? Sorry, we don’t take credit
cards.
Can I get a small one? It is twelve thousand rupiahs.
Do you take a credit card? Yes, we have it.
Can you give me a discount? Yes, here is the small one.

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TASK 8

After understanding some expression in greeting and leave taking, practice the dialogue as in
the video using Role-Play method. They have to works in pair. One student must be a
pharmacist and one other must be the patients. Students have a brief practice in the situation
given by the teacher.
Situation 1: Visitor with stomachache
Situation 2: Visitor want to buy an aspirin
Situation 3: Visitor want to check their blood pressure

From the conversation practice, can you identify:

1.Greeting expression
2. The symptoms of visitor
3. How to ask about method of payment
4. How much the medicine cost.

TASK 9

Read the descriptive text below. Then, determine the generic structure of the text!

Zoralin
Zoralin is an azole antifungal. It may also be used for other conditions as
determined by doctors.
Zoralin is a patent product that contains Ketoconazole which has the function of
treating fungal infections, such as dermatophytosis, mycosis infections and candidiasis. It
comes in two different forms, which are tablet and cream. The tablet comes in round shape
and light pink color. Meanwhile, the cream comes in plain white color. The packages of
these two forms share the same colour, which is yellow. Zoralin can be found in most
pharmacies.

TASK 10

Read the following jumbled sentences. Rearrange them into a good descriptive
paragraph!

- The colour of the bottle’s cap and label is purple.

- It is classified as multivitamin product.
- H-booster comes in liquid form and available in a glass bottle.
- The colour of package is also purple.
- It helps children maintain their immunity system and get a speedy recovery from illness.
- You can find it in the nearest pharmacy.
- H-booster is a product manufactured by PT. Gratia Husada Farma

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TASK 11

Choose one of the picture below. Then, write a simple descriptive text based on its
characteristics and use.

a. b.

c.

13
 (Tittle)

(General identification)

(Description)

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 UNIT 2 (THIS IS THE PHARMACIST SPEAKING)
A. INTRODUCTION

Being a pharmacy technician requires a good communication skill. You will

communicate to people every day, directly or indirectly. Do you know how to handle a phone
call properly? Do you know how to express your sympathy when something bad happened to the
patients? Can you write a proper telephone message to your fellow pharmacy technicians?
Learn the expressions used in telephoning, showing sympathy, and how to write a proper
telephone message in this chapter.

B. DISCUSSION

1. Telephoning
1.1 Sometimes you are unable to reach the person you are trying to reach and you may
need to leave a message to other people for that person. It is important to know
features you must use to leave a telephone message.

Features of a telephone message usually consist of:

a) Date and time
b) The caller
c) The person whom the caller wants to speak to
d) The phone number of the caller
e) The message / detail information
f) The receiver of the call

1.2 These are some expression that we could you when we want or need to:

Making A Call
Hello/ Hi
Good morning/ afternoon/ evening
This is ( The receive call’s name) speaking
Could I speak to (the phone target’s name), please?
Could you put me through to (the phone target’s name), please?
I’d like to speak to (the phone target’s name), please.
I’m trying to contact (the phone target’s name).

Receiving a call
Can I help you?
Hello. Dina’s speaking.
Good afternoon. (your institution/company/department)

Asking for a name / information

Can I have your name, please?
Could I have your name, please?
Could I have your number, please?
Who’s calling, please?
Who’s speaking, please?
15
Where are you calling from?
Are you sure you have the right name / number?

Asking the caller to wait

Hold the line, please.
Just a moment, please.
Could you hold on please?
Wait for a moment, please.
Would you mind holding the line for a moment, please?

Connecting
Thank you for holding.
I’ll connect you to (Phone target’s name) now.
The line’s free now. You may speak to (Phone target’s name).

Giving negative information

I’m afraid the line’s engaged.
I’m afraid he’s in a meeting at the moment.
I’m sorry. He’s out of the office at the moment.
I’m sorry but there’s nobody here by that name.
I’m afraid you’ve dialed the wrong number.

Leaving / taking a message

Can I leave / take a message?
Would you like to leave a message?
Could you give her / him a message?
Could you tell her / him that I called?
I would like to leave a message.

Finishing a call
Thank you for calling.
I’ll call you, later.
Good bye

2. Showing Sympathy
Sometimes unfortunate things happen to us or to people around us. Showing our sympathy
to someone who are unfortunate is not a bad idea. Learn the expressions used in showing
sympathy below.
a. If someone had lost something / bad things happen, say:
- I’m very sad to hear that.
- That’s so sad that you lost your job.
- I hope things get better soon.
- I hope you feel better soon.
- It must be pretty tough on you.
b. If someone has been injured (hurt, harmed, wounded) or ill, say:
- I hope you recover soon.
- I am sorry to hear about your illness.
- We wish you a speedy recovery.
- Get well very soon.

16
 - Sending you my wishes for a quick recovery and good health.
c. If someone’s important person has passed away, say:
- I’m sorry to hear about your loss.
- My most sincere condolences.
- Our thoughts are with you.
- You have my deepest sympathy.
- You have our sincere sympathy.
- Please accept our most sincere sympathy

C. CONCLUSION
In this chapter, you’ve learned about:

1. Telephone Message
Sometimes you are unable to reach the person you are trying to reach and you may
need to leave a message to other people for that person. It is important to know
features you must use to leave a telephone message.
Features of a telephone message usually consist of:
a. Date and time
b. The caller
c. The person whom the caller wants to speak to
d. The phone number of the caller
e. The message / detail information
f. The receiver of the call

2. Expressions in Telephoning
- Hello. (The call receiver)’s speaking.
- Could I speak to (phone target‘s name), please?
- Who’s speaking, please?
- Hold the line, please.
- I’m afraid he’s in a meeting at the moment.
- Would you like to leave a message?
- Thank you for calling.

3. Expressions in Showing Sympathy

- I’m very sad to hear that.
- It must be pretty tough on you.
- We wish you a quick recovery.
- I’m sorry to hear about your loss.
- My most sincere condolences.

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D. ASSESSMENT

TASK 1
Look at the picture. Try to answer some questions, below.

1. What is she doing?

2. Have you ever received a phone call?
3. Where is the location of the picture?
4. Do you know the expressions related to the picture?

TASK 2
Read the dialogue. Then, try to find the expressions and responses used in telephoning
and write them in the box below.
Pharmacy technician: Hello. Mayang Sehat Pharmacy. Westhi’s speaking.
Santi Hadi : Hello. I’m Santi Hadi. May I speak to the pharmacist, Mrs. Renggani?
Pharmacy technician: Would you mind holding the phone for a second, please?
Santi Hadi : Alright.
Pharmacy technician: I’m really sorry but Mrs. Renggani is not here at the moment. She
went to the seminar.
Santi Hadi : I see.
Pharmacy technician: Would you like to leave a message? I’ll tell her later.
Santi Hadi : Yes, please. Tell her that the medicine she gave me yesterday did not
work much. My asthma is getting worse by now.
Pharmacy technician: I’m really sorry to hear that.
Santi Hadi : I can’t breathe normally and my lungs hurt very much.
Pharmacy technician: It must be pretty rough on you.
Santi Hadi : Indeed. Please let her know.
Pharmacy technician: Sure. I will tell her to call you back when she’s here.
Could I have your phone number, please?
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Santi Hadi : It is 085743347580.
Pharmacy technician: Is it 085743347580?
Santi Hadi : Yes, it is.Thank you very much. Bye.
Pharmacy technician: You’re very welcome. Good bye.

Telephoning
Expressions Responses

TASK 3
After read the dialogue. Now, try to answer these true/false question. Don’t forget to fill
the corrections if you think that is a false statement.

No. Statements T/F Corrections

1. The pharmacy technician is the caller. F Santi Hadi is the caller.

2. Santi Hadi wants to speak to the

pharmacist.
3. The pharmacist, Mrs. Renggani is at
the pharmacy.
4. The pharmacy technician expressed
her sympathy.
5. Santi Hadi’s sickness is getting worse.

6. The pharmacy technician refuse to take

the message.
7. Santi Hadi did not receive any
medicines yesterday.

TASK 4
Complete the following dialogue with the words provided in the box below. Then, act it
out with your friend.
Westhi : Good morning. Is this PT. Nabila Farma?
Worker : Good morning. That’s right. Can I help you?
Westhi : I’m Westhi from Mayang Sehat Pharmacy. I would like to
(1) ______to your sales (2) ______. His name is Tonny.
19
Worker : I’m really sorry. He’s not here at the (3) ___________ .
Westhi : That’s okay. I want to ask about the Ketoconazole products he offered
me. Tell him to call me (4) ______when he’s there, please.
Worker : Of course. I will. Do you need (5) ______else?
Westhi : I think that’s (6) ______. Thank you.
Worker : You’re welcome.

Anything Enough
SpeakBack
Momentrepresentative

TASK 5
Read the dialogue on Task 2 again. Find the expressions used in expressing sympathy and
write them in the box below. After that, answer the following questions. Discuss it with
your friends.

Expressions of showing sympathy

1. When do we use those kinds of expression?

2. Have you ever shown your sympathy to your friends?
3. Do you know another expressions that can be used to express sympathy?

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TASK 6
Read the following telephone message. Complete it by using the informations provided in
the box. You may look at the example on the previous task.

She also asked you to wait for her call tonight at 09:00 P.M.
(0274) 557557
She said that she forgot to write a prescription copy for Mrs. Susanti.
07:30
Mrs. Mustika Widhi
Aug 22, 2016

TASK 7

Read the following conversation between Santi Hadi and a pharmacy

technician (PT) adapted from Task 2. Write the proper telephone message.

It was on May 28th, 2016, at 10:20 A.M.

Santi Hadi : Hello. I’m Santi Hadi. May I speak to the pharmacist, Mrs. Renggani?
PT : I’m really sorry but Mrs. Renggani is not here at the moment. She went to
the seminar.
Santi Hadi : I see.
PT : Would you like to leave a message? I’ll tell her later.
Santi Hadi : Yes, please. Tell her that the medicine she gave me yesterday
did not work much. My asthma is getting worse by now.
21
PT : Sure. I will tell her to call you back when she’s here. Could I have
your phone number, please?
Santi Hadi : It is 085743347580. Thank you very much.

TASK 8

Work in groups and make a role play based on the situation cards below. You
can use the expressions in telephoning and expressing sympathy in the previous
tasks. After that, perform in front of the class.

Your are working at a pharmacy as a pharmacy technician. One of the

customers is calling your pharmacy to talk to the pharmacist. Unfortunately,
the pharmacist is still at the seminar. Tell the customer to wait for the
pharmacist, promise that you will call the customer once the pharmacist’s
back to the pharmacy.

TASK 9

Try to make a simple telephone message related to the picture. Using these expressions:

a. Receiving a call
b. Asking for a name / information.
c. Leaving / taking a message
d. Finishing a call

TASK 10

22
Read the following situations below. Choose one and make your telephone message. You
may look at the telephone messages on the previous tasks.

Situation 1:
Santi is a pharmacy technician of Simforiana Pharmacy. This morning, at 09:00 A.M.,
she received a call from Dr. Anggih Pratiwi. The doctor wanted to tell Chawarizmi, the
pharmacist of Simforiana Pharmacy to attend the seminar on antibiotics use tomorrow.
She wanted Chawarizmi to call her immediately when she’s back. Her number is (0274)
010894.

Situation 2:
Mrs. Siti Harisah, Apt., the owner of Mayang Sehat Pharmacy wanted to tell
Nrangwesthi, the pharmacy technician to send her the documents of Mr. Wibisono’s
medication to her email. Tonny, a pharmacy technician who was available at the moment
received the call while Nrangwesthi is out buying medicine packages. It was on October
31st, 2016, at 08:00 P.M.

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 REFERENCES

JATMIKO, SARAS BAYU. (2016). “DEVELOPING ENGLISH LEARNING MATERIALS FOR

GRADE ELEVEN STUDENTS OF PHARMACY STUDY PROGRAMME
OF SMK / SMF “INDONESIA” YOGYAKARTA”.
http://eprints.uny.ac.id/45085/1/SARAS_BAYU_JATMIKO_12202241053_SKRIPSI.pdf?cv=1

Hutchinson, Tom., and Waters, Alan. 1987. English for Specific Purposes: A Learning Centered
Approach. Cambridge: Cambridge University Press.

https://gerardcambon.net/essential-inputs-for-language-learning-unit-1-grammar-grammar-parts-
of-speech-voice-conditional-sentences-tenses-question-forms-and-tags-modal-verbs-and-their-
uses-articles-error-correction/?cv=1

http://csditn.tainan.gov.tw/web/wp-content/uploads/2016/09/Receptionist.pdf?cv=1

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