The IT4IT Standard for Managing Digital (version 3.

0)
Value Stream Management Capability Information / Data Automation & Integration
Model Model Model Model

What value streams do I need

to optimize? How do I deliver
better value sooner, safer and
make teams/employees
happier?
What capabilities do I What data and data flows / integrations What building blocks /
What stakeholders, roles / need? do I need? How do I get full tools and integrations
people are involved? transparency and traceability? Create do I need?
insight for continuous improvement….
Using IT4IT standards as the foundation for a digital operating model
combining practices such as :
Rob Akershoek The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)
 IT4IT Value Stream Management
Plan (Strategy to Portfolio) Build (Requirements to Deploy) Deliver (Request to Fulfill) Run (Detect to Correct)

Strategy Portfolio Develop Test Consume Support

Evaluate

Charge Operate
Integrate back
Explore
Contract

Service Consume Sub- Service

Offer scription Contract

Fulfill Assure

Release
Desired Actual
Digital Product Product
Deploy Product Product
Product Design Release
Instance Instance

Financial Governance Risk Workforce Collaboration & Intelligence & Sourcing &
Supporting Functions
Management & Compliance Management Communication Reporting Vendor Mgmt.

The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)
 IT4IT Value Stream Management
Continuous Assessment & Evaluation

• Identify end-to-end
workflows generating
value for consumers
(create the bigger Continuous Exploration
picture of how value is
created)

• Identify value stream

ownership Continuous Integration

• Assess and evaluate

current value streams /
end-to-end process

• Understand current / Continuous Delivery

target IT management
tools, data flows, roles
and responsibilities,
skills & competences,
etc.

• Understand bottlenecks
and potential
improvements

• Monitor, evaluate and

publish key value stream
metrics (related to
value, speed, costs, risks,
user experience, etc.) Continuous Operations

The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)
 IT4IT Capability Model
Assess your Digital Management Capabilities, Capability Based Planning and Continuous Improvement)

Strategy to Portfolio (Plan) Requirement to Deploy (Build) Request to Fulfill (Deliver) Detect to Correct (Run)

• Assign
ownership
(+security)
• Assess current
capabilities

• Create heatmap
(+security)
• Define
capability
roadmap

• Create a
portfolio
backlog for
continuous
assessment, (+security)
evaluation and
improvement

The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)
 IT4IT Data Model – Data Driven Digital Delivery
IT4IT End-to-End Traceability & Transparency (System of Record Fabric)
Strategy to Portfolio Requirement to Deploy Request to Fulfill Detect to Correct

• Define overall IT
data model

• Define data
ownership and
data
governance
/ Service request

• Understand
E.g. Feature,
data Story
dependencies
and integrations
E.g. Epic

• Define data
quality rules
and key metrics
/ KPIs (CICD)
Lean
Business
• Define data Case
mastership
(plotting data to Service / product backbone
tools)

• Identify the digital products and services (the digital product backbone is the
foundation for a digital enterprise).
• Identify the product and associated product teams
The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)
 IT4IT Automation Blueprint
Streamline and Automate End-to-end Workflows – Define Target DevOps Tool Chain
Strategy to Portfolio (Plan) Requirement to Deploy (Build) Request to Fulfill (Deliver) Detect to Correct (Run)

• Define
processes / way
of working and
practices

• Plot current IT
management
tools /
automation e.g.
backlog tools,
CICD pipeline,
deployment,
monitoring, etc.

• Define target
automation
blueprint,
integrations and
roadmap

The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)
 IT4IT Roles & Responsibilities
Understand the roles & responsibilities within a Digital Operating Model

• Define
ownership of
products and
services

• Understand
roles, skills and
competences in
the digital value
streams

• Align on roles
and
responsibilities

• Assess skills and

competences

The Open Group IT4IT Standard, Snapshot Version 3.0 (February 2022)