1. What are the main challenges when implementing lean?
1. No Support from The Top 2. Lack of Training 3. Focusing on Tools, not Culture 4. Not Keeping Score 5. Thinking There is an End
2. How do industry and company characteristics influence these challenges?
the conclusion can be made that people related issues are the part of lean implementations that are most vulnerable to problems and misfits. For the workforce to accept lean, it is essential that there is clear communication about the purpose and priorities of lean. When people know what to expect, are not blamed for mistakes or defects, and are shown how they are going to personally benefit, the employee resistance will be minimized. If the workforce learns that management is strongly committed and walks their talk by using all resources available to make the workforce succeed, the employee commitment will soar. Keeping track of the lean implementation results, combined with appropriate compensation will make sure the workforce keeps motivated and does not slide back to old ways of doing things. All this, combined with sufficient training and authority for all employees will increase the chances of lean people management success significantly.