Mark J.

Radding
(781) 545-8212 / (781) 424-3200 45 Mary's Lane
mr647d02@westpost.net Scituate, MA 02066
Seeking Position As:
Senior Financial Analyst
Organized, thorough and analytical Finance Professional has 24+ years of experie
nce in mortgage consulting, finance services software consulting and project man
agement. Master of Accounting graduate is currently working on obtaining CPA an
d also has business ownership experience, started own mortgage company and perfo
rmed cross-discipline functions in accounting, sales, marketing, finance and adm
inistration.
Accomplished project manager successfully completed projects for several system
implementations including disaster recovery plans for the mutual fund industry,
and sales force automation; a well-rounded, responsive trailblazer who is willin
g and able to succeed even in unfamiliar territory. Diligent professional demon
strates excellent abilities in analytical thinking, customer problem resolution,
interpersonal relations, oral and written communication, research and organizat
ion. Effective in demanding and challenging team environments, excels under pr
essure and maintains take-charge ability and exhibits excellent judgment in iden
tifying and managing available resources. Mature and responsible leader has the
natural ability to learn and grasp complex ideas and systems quickly and to rel
ate to employers, clients and peers from diverse backgrounds and professional le
vels.
* Excels in Financial & Revenue Analysis * Skillful Researcher & Communicator
* Efficient in Organization & Multitasking * Exceptional Customer Service Orient
ation
* Excellent Project Management Skills * Result-Oriented/ Creative Problem Solve
r
Professional Experience
Right Trac Financial Group, Inc. 2009 - Present
Mortgage Consultant
Manchester, CT
o Generated referral business through existing business and personal contacts; a
nalyzed available programs and provided clients guidance on program selection.
o Submitted thorough application to FNMA/FHLMC for electronic underwriting; requ
ested credit report and appraisal and collected payment from customer.
o Gathered client documentation and required disclosures including the 2010 GFE;
submitted loan package to loan processor for investor loan submission.
o Maintained constant contact with clients throughout the entire loan process; u
tilized Encompass 360, FNMA Desktop Originator and FHLMC Loan Prospector
o Consulted various investor websites for information and updates regarding conv
entional and government mortgages.
Satuit Mortgage Corporation 2001 - 2009
Founder and Loan Consultant
Scituate, MA
o Offered a wide range of mortgage products and alternatives by establishing rel
ationships with a multitude of investors; interfaced with state auditors on all
Division of Banking compliance matters.
o Promoted the business through online and offline advertising and by leveraging
existing personal/business relationships.
o Established long-term partnerships with key attorneys and appraisers in order
to attain excellent customer service levels.
o Implemented a processing based CRM system and company website to increase effi
ciency and improve customer satisfaction.
o Coordinated closely with underwriters, closers, and secondary marketing person
nel to ensure timely loans closings.
o Utilized QuickBooks to manage accounting and payroll function, generating fina
ncial statements, bank reconciliation, A/R, A/P, and state and federal governmen
t tax filings.
o Performed overall functions using other tools like Genesis, a la mode Xsite, a
utomated underwriting, HR Block TaxCut for Business, Microsoft Office and variou
s investor websites.
Pivotal Corporation 2000 - 2001
Project Consultant Lead
Vancouver, BC
o Planned and managed project teams of 3-5 members and delivered 3-month project
s on time and on budget.
o Introduced clients to features and capabilities such as contact management, op
portunities tracking, sales forecasting, and sales management reporting.
o Increased client sales opportunities 25% by incorporating standardized sales b
est practices across all regions and branches.
o Utilized Microsoft SQL Server, Visual Basic, Pivotal 360, Microsoft Project an
d Microsoft PowerPoint on all projects.
Fairmarket, Inc. 2000
Project Consultant Lead
Woburn, MA
o Managed the selection, design, and implementation of internal systems for this
Internet startup company.
o Implemented a Sales Force Automation System (SFA) successfully by incorporatin
g standardized sales best practices and integrating a constant stream of prospec
ts from the company's website.
o Collaborated with senior management to persuade the sales staff to adopt new s
ystem as the sole contact management solution.
o Increased the number of viable prospects by 50% and increased the average busi
ness opportunity size by 20%.
o Spearheaded the implementation of the Kronos Time Tracking system through an i
nterface with the Ceridian payroll system.
o Enabled the company to more easily and accurately record and compensate paid t
ime off for all employees.
o Utilized Microsoft SQL Server, Visual Basic, Ceridian, Kronos, Pivotal, Gold M
ine and Microsoft Project heavily in each project.
Pegasystems, Inc. 1997 - 2000
Professional Services Manager
Cambridge, MA
o Managed the design, development, and implementation of an inbound Customer Ser
vice Call Center application utilizing Pegasystems workflow application as a fro
nt end to the First Data mainframe system.
o Coordinated the efforts of a team of five solution architects delivering custo
mer service templates to be used by both FDC divisions and external FDC clients.
o Oversaw projects within a 4 - 6 month timeframe with a team consisting of staf
f and client personnel anywhere between 5 to 8 people.
o Increased department efficiency up to 50% by automating complex steps and guid
elines and by reducing the number of handoffs.
o Utilized PegaReach, Microsoft Visio, First Data Mainframe Systems, Microsoft P
roject and HTML in all functions.

Other Work Experience

First Data Corporation, System Manager, Boston, MA 1994 - 1997
Capital Strategies Group, Inc., Consultant, Providence, RI 1992 - 1994
The Hatherly Group, Consultant, Scituate, MA 1985 - 1992

Education & Technical Skills

University of Massachusetts Boston, Boston, MA, Master of Science Accounting, M.
S.A Academic Excellence Award
University of Connecticut, Storrs, CT, Master of Business Administration
University of South Carolina, Columbia, SC
Bachelor of Science in Business Administration, Major in Finance, Cum Laude, Phi
Beta Kappa
Proficient in Microsoft Office Suite (Excel, Access, Word, PowerPoint), Microsof
t Visio, Microsoft SQL Server, Microsoft Project, Kronos and QuickBooks
Completed Roger CPA Review and a Liberty Tax Class
Organizations: American Cancer Society * Scituate Playground Committee * March o
f Dimes
South Shore Umpires Association * IAABO
Family and Community: Scituate Little League; Board Member, coach for 14 years;
treasurer 2005 - 2009, Responsible for Financial Statements, Bank Reconciliation
, A/R, A/P, Quickbooks, Fundraising, State & Federal Government Filings, Coordin
ation with CPA, Umpire Assignments utilizing Arbiter, $250,000 Budget * High Sch
ool Basketball Referee and Baseball Umpire

References Gladly Provided Upon Request