Amoranto, Ronnie Allan R.

399 Sampaguita St Tierra

Verde New York City
amorantoronnieallan@gmail.com

December 3, 2021

Dear Customer. Mr. Amoranto

Thank you for taking time to communication to us why our service did not meet your expectation. We
have every desire to address your needs and provide the best solution available to resolve your issue as
soon as possible.
We already investegated the incident and I asked the receptionist Mr. Reyes what happened to the scene
of incident and we apologize for the incident. In addition we will further evaluate how we can prevent
this problem from occurring again in the future.
Please accept our sincerest apology for any trouble inconvenience we have caused you. Again, we highly
appreciate your feedback as it will assist us in becoming better at what we do. As with any business like
ours, the greatest advertising we can have been word of mouth from satisfied customer. It's our goal to
retain you as a satisfied customer and will hope to serve you again in the future.
Thank you.

Melendez coffe shop