Edgar Cordero

Phoenix, AZ 85013
eacordero13@gmail.com
915-226-4456

Authorized to work in the US for any employer

Work Experience

Site Manager
Clean Freak Car Wash - Scottsdale, AZ
March 2018 to Present
• Lead team of 10 employees - 1 asst mgr, 3 supv, 6 rep 
• Prospect new employees via Indeed, Social Media, Referrals, etc 
• Conduct phone screenings and in-person interviews 
• Set up & update new & existing employee profiles and I-9 documents 
• Conduct employee training - Policies & procedures, opening & closing duties, cleaning procedures of
car wash equipment and site; Pay station operation & sales, car wash machinery, etc. 
• Create and adjust new & existing customer accounts in DRB system 
• Conduct weekly employee Kaizen meetings - Accountability, performance, motivation, coaching,
team building, etc. 
• Create new membership accounts for drive in, walking and over the phone customers. 
• Contact customers concerning account updates/cancellations via phone, email or in person. 
• Contact commercial account clients with monthly account sales reports and account updates. 
• Input daily general sales report; conduct weekly pay station registers cash deposits; generate end of
month site report. 
• Communicate with DM through weekly email updates and biweekly in person meetings about site
repairs, sales, team member performance, etc. 
• Troubleshoot equipment, order parts and conduct repairs of equipment such as air compressors,
hydraulic motors, bearings, air cylinders, plumbing, high-pressure lines, pressure guns, water pumps,
etc.

Warehouse Associate
Geodis - Phoenix, AZ
November 2017 to March 2018
• Operate pallet jack and forklift to arrange product to designated areas. 
• Keep a safe work environment through housekeeping of walkways and safety standards. 
• Pick orders using handheld scanner 
• Load and unload shipment trucks. 
• Reported all equipment failures and malfunctions to supervisors.

Sales Associate
Showcase Honda - Phoenix, AZ
April 2017 to November 2017
• Prospect new clients via social media, phone calls, email, in person, lead generators, etc. 
• Set up appointments for vehicle test drives. 
• Meet and greet clients, conduct vehicle walk arounds and test drive. 
• Present vehicle finance & leasing options, trade in offers. 
• Negotiate purchasing details, close sale & set up credit applications and documents for finance
manager. 
• Make client feel comfortable during wait times by building more rapport or offering food &
beverages. 
• Deliver vehicle and educate client on basic vehicle functions.

Insurance Referral Agent

Safelite Solutions - Chandler, AZ
September 2016 to April 2017
• Handle incoming calls from policyholders submitting new automobile accident and glass damage
claims. 
• Deescalate upset customers, regain their trust, and help provide the best-solution. 
• Interact with customers in a friendly manner to create a welcoming and joyful experience. 
• Contact insurance companies to verify coverage for glass repair, vehicle accident repair, etc. 
• Contact and set up appointments for body/glass shop estimates.

Customer Service Advisor

Sears Automotive Center - El Paso, TX
July 2012 to September 2016
• Assist drive-in and walk-in customers regarding vehicle maintenance services and repairs. 
• Answered sales inquiry calls and set up maintenance and repair appointments. 
• Communicated with techs & managers regarding customer vehicle concerns, noises, repair
suggestions, costs, time frames, etc. 
• Present customer with repair suggestions and repair cost estimates; close sale and order parts for
technician. 
• Contact customer via phone, email or text about vehicle pick up times and repair updates. 
• Receive, unload, and stock store merchandise in designated areas. 
• Maintained lobby clean and organized by restocking, sweeping, moping

Education

El Paso Community College - El Paso, TX

Skills

• Fluent English and Spanish speaker, writer and reader.

• Leadership
• Inventory management
• Time cards
• Cash handling
• Customer service & Sales
• Cleaning procedures
• Forklift and pallet jack operation
• Microsoft Word
• Excel
• Power Point
• Outlook
• Paylocity
• Inflection
• Recruiting
• Car Wash