MGT 2103 (organization behavior)

Group project report

MS. Nawal Assayed

Team members :
Moudhi Aldhanhani H00420803
Faie abdulsamad H00354090
Aisha Mohammed H00416271
Rayan Ali alhammadi H00413849
Table of contents :
Introduction
conflict at the workplace
Communication channels and barriers
Orgazation culture
Team collaboration
Abendix
Reference
Introduction :
The higher colleges of technologies is establish in 1988 which is known by one of the applied
intuition in UAE and the director of HCT is Nasar bin Thani Juma Al hamli , There are 16 modern
branches of HCT from men’s and women’s campuses that offers 70 academic programs such as ,
Business , IT, engineering , Applied media , education , Health science , HCT linked with
entrepreneurship that assure a high quality standard of education , Their main pariotory is to graduate
students with the different skills , They have three pillars of their strategy plans such as , Technical
leaders , No emirate left behind , Graduating companies .
Ms . Safeyya Al Hebsi Manger of career and work placement :
Conflict in the workplace :
conflict is the disagreement of people opinions , ideas , decision , action or when two or more people
are not good with each other and the workplace become stressful For instance , as Ms. Safiya said
“you will always face a conflict among the team “ , its important to get rid of theses conflict to reach
to healthy relation among the employee or team members , and there are three types of conflict in
workplace , Firstly for example conflict that comes from discussion that includes ,ideas , decision ,
action, , Secondly personality mismatch at work , thirdly conflict with your boss , these types of
conflict are driven by a couple of causes , communication barriers which is considered one of the
main causes of conflict and it occurs because of the lack shared of information between management
and employees , personality differences can be a cause of conflict because of misunderstood of people
during the conversation which is result by cultural differences , also the decreasing of the amount of
resources in the firm which lead employee to be more anxious to complete their jobs so some team
members quit or leave the group, If there is no clear statement of what’s the role of employee in the
workplace of what they are responsible for so people in the work might take work that they not
suppose to do or some of them they did not do their work , We have asked Ms. Saffya about how
frequently she faced conflict situation with her team and what are the reason of that? , she replied she
don’t have so much conflict in her team the only conflict she faced with her team is opinions
arguments when they are trying with brainstorm and discuss of new strategy to enhance process or
overcome consequences facing with the department which we considered this substantive conflict
such as to accomplish a certain task , she mention that in order to resolve this problem she used
approach is to ask everyone to be silent and explain their ideas without any interruption which
observe that she used collaboration technique in handling this situation , by that technique she let
everyone else to listen , reflect while they are listening to reach an agreement , being respect in
workplace is important as well it will occur a productivity of employee , We have also asked her to
explain in brief one of recent conflict situation and how she resolve it , she answered that one of
recent conflict that she faced that when they were working on project proposal and two persons of her
teams have opposite opinions of how to enhance the process so at the end she asks the two persons to
explains their ideas and then they reached an agreement that satisfied both parties and at the end no
one satisfied at 100% of agreements but partially satisfied which indicates it is a good solution that
can reach to high degree of healthy relation of employee