Philip M.

Lopez
7746 Howe Dr
Prairie Village, KS 66208
Phone: (913) 385-0092

WORK EXPERIENCE

Samuel U. Rodgers Health Center, 825 Euclid Ave, Kansas City, Mo 64124
December 22nd 2002 to July 18th 2007
Samuel U. Rodgers Health Center was founded in 1968 and was the first community
health center in the State of Missouri. The Health Center serves more than 17,50
0 patients each year at seven sites throughout the northern one-third of Kansas
City and rural Lafayette and Platte Counties in Missouri. The multi-specialty he
alth center provides comprehensive outpatient primary care services consisting o
f Adult Medicine, Pediatrics, OB/GYN, W.I.C. (Women and Infant Children), Dentis
try and Behavioral Health. The FQHC also provides onsite Laboratory, Radiology a
nd Pharmacy services.
* Laboratory and Radiology Quality Control, Billing, Coding, Charge Entry Specia
list
Reviewed, coded, and analyzed all laboratory and radiology services provided to
patients at the health facility. Created a spreadsheet utilized as a training t
ool that outlined various insurance carrier contracts that insured the accuracy
of billing and charge entry. Responsible for establishing patient's eligibility
in various grant programs including BCCP, Show-Me Healthy Women and Susan G. Kom
en Foundation. Scheduled mammogram appointments. Prepared radiology orders for m
ammograms and ultrasounds. Assisted with Spanish interpretative services.

H&R Block Inc, 4400 Main Street, Kansas City, MO 64111

January 2001 to November 2001
H&R Block is a diversified company with subsidiaries providing a wide range of f
inancial products and services. In 2000, H&R Block served 19.2 million taxpayers
- more than any tax or accounting firm - through its more than 10,000 offices l
ocated in the United States, Canada, Australia and the United Kingdom.

* Insurance Specialist
Assisted the insurance department in achieving its mission by providing administ
rative support to the director of insurance & Risk Management and other members
of the department. I also served as a primary contact for the certificate of ins
urance program for the company and its subsidiaries. I maintained and reported
all insurance claims to our third party administrator GAB Robins and worked on
special projects that require the ability to work independently and pay strong a
ttention to detail.
Computer Sciences Corporation / Continuum, 301 W. 11th Street, Kansas City, MO 6
4105
July 1995 to June 1999
CSC / Continuum are a computer software company which develops and markets softw
are packages to the insurance industry, providing customer service and productio
n support.
* Business Analyst, Production Support
Analyzed business processes, designing custom business solutions and directing p
rogrammers in the creation and implementation of process improvements to accommo
date specific needs on client software. As a provider of "back-office" systems
to third party financial institutions, this position involved direct interaction
with the management staff of the client, working jointly to solve problems or c
reate enhancements, such as improving transaction processing on their contracted
software or creating combined statements. Projects typically ranging two to th
ree months in duration would include assessment, process change recommendations
and extensive testing in close collaboration with the client.
* Senior Correspondent
Provided client/customer service, all aspects of policy processing, overseeing q
uality assurance, and resolving issues related to new client business. I served
as a full service client representative for a variable annuity client whose ass
ets totaled approximately $250 million.

Kemper Service Company (now DWS), 811 Main St., Kansas City, MO 64105
May 1989 to April 1995
Kemper Service Company is the transfer agency division of Kemper Financial Servi
ces (DWS Investments). The transfer agent provides all transaction processing,
systems support, data storage and customer service for more than 100 mutual fund
s.
Shareholder Services Specialist
Responded to telephone calls from shareholders and brokers regarding mutual fund
accounts. Provided account transaction information, problem investigation and
product information.

EDUCATION
Ashford University BA (in progress)
St Mary's High School - 1985 Graduate
* LOMA
*LOMA I (life, health and annuities)
* Computer-based Education administered by (DST)
*Cobol fundamentals *CICS
*VSAM
*JCL fundamentals *TSO