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The Toyota Way: Continuous Improvement Respect For People
The Toyota Way: Continuous Improvement Respect For People
Way
Genchi
Challenge Kaizen Respect Teamwork
Genbitsu
TEAM
LEADER
MUTUAL TRUST
TOYOTA CULTURE
Product
value
stream
Problems Problems
identified MUTUAL TRUST solved
Product
value
stream
JUST IN TIME
STABALIZATION
VISUALISZATION
STANDARDIZATION
logical
RESISTANCE
OF CHANGE
psycological sociological
1.
GET
EMPLOYEES
INVOLED
7. 2.
REPEAT ON GATHER A
AN ONGOING LIST OF
BASIS PROBLEMS
3.
ENCOURAGE
6.
SOLUTIONS,
ADOPT THE THEN
SOLUTION IF IT
IS SUCCESSFUL CHOOSE A
IDEA
5. 4.
REGULARLY TEST THE
MEASURE AND
ANALYSE THE SOLUTION
RESULTS
Hofstede Analysis of Japanese culture
100
90
80
70
60
50
40
30
20
10
0
power distanc indviduality masculinity uncertainty time orientation
avoidance
CORECIVE
EXPERT REWARD
FORMS
OF
POWER
REFERENT LEGITIMATE
PLANNING
AND
DECISION
Determining
courses of action
ROLES OF
CONTROL
LING MANAGEME ORGANIZI
Monitoring and NG activities
evaluating activities NT IN Coordinating
and resources
TOYOTA
LEADING
AND
STAFFING
Managing and
motivating people
w en
ap
h at d
h )
(2
Wh
So at ?
KOLB