ANTOINETTE CUOMO

7 Prospect Street, Unit #806

Morristown, NJ 07690
732-718-7494
A Human Resources Professional with 5+ years in full cycle recruitment, talent m
anagement and employee relations. Proven success in recruiting, developing and
retaining employees at various levels within a leading retail organization. Kn
owledge and expertise in training, career development and employee relations.
PROFESSIONAL EXPERIENCE
MACY'S, New York City, New York 2004-2010
Regional Employment Manager (2009-2010)
* Served as primary point person ensuring execution of Employment processes thro
ugh HRVP, District Director of Human Resources and Store teams in the region the
y support
* Analyzed metrics and data to focus efforts on filling all open jobs timely to
support sales and service for two districts consisting of 5000+ employees
* Communicated Employment related matters through all vehicles; meetings, calls,
printed communication
* Monitored applicant response vehicles and store processes to ensure legal risk
is mitigated
* Maximized recruitment/ advertising efforts to generate applicant flow
Director of Executive Recruitment and Development (2005-2009)
* Oversaw and directed all recruitment processes to attract, select, and retain
the most qualified executives for the organization within a $1 billion dollar r
egion consisting of 450+ executives
* Achieved lowest regional turnover results in the division at less than 5 % for
three consecutive years
* Coordinated and managed company intern and college recruitment programs
* Conducted regular talent analyses for stores' executive population and develop
appropriate succession planning strategies
* Coordinated and monitored executive salary administration process, and managed
a salary budget of $1.3 million dollars
* Managed formalized review processes and incentive programs for executives
* Directed executive discipline and counseling processes in stores to ensure acc
ordance with company policy and that all matters are handled consistently and wi
th the appropriate level of sensitivity
* Managed company's executive opinion and feedback processes to ensure all issue
s are addressed in a timely and effective manner
Human Resources Manager, multiple store locations (2004-2005)
* Worked with stores to ensure all available recruitment vehicles were maximi
zed in order to maintain a low open job rate
* Directed and participated in all internal and external recruitment activities
* Managed company's recruitment technology system
* Conducted regular talent analyses for stores' associate population and develop
appropriate succession planning strategies
* Coordinated and managed all formalized associate review processes
* Analyzed employee turnover to identify areas for opportunity and develop actio
n plan to address major areas of concern
* Ensured all company employee retention programs were in place and executed app
ropriately
* Oversaw implementation and consistent management of all company recognition pr
ograms
* Managed compensation for all non-exempt employees to ensure stores adhere to c
ompany's rate management guidelines
ANTOINETTE CUOMO
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MARSHALLS, Freehold Mall, Freehold, NJ 2004

Assistant Store Manager of Merchandising
* Supported and managed the delivery of customer service
* Hired and interviewed all Merchandise Coordinators, Merchandising Processing
Coordinators, and Sales Floor Associates
* Coached employees on customer service delivery to develop an effective merchan
dise team
* Identified merchandising opportunities and challenges in each department by re
viewing sales reports and maintained floor operational standards
NORDSTROM, Menlo Park Mall, Edison, NJ 1998 - 2003
Manager, Infants and Toddlers (2003-2004)

* Responsible for the overall personnel function within a busy department at a h

ighly successful retail company
* Oversaw the hiring and termination processes within the department and perform
ed employee training in areas of sales, marketing and customer service
* Coordinated promotional events in the department on a monthly basis to improve
sales and customer service, and compiled monthly selling costs, shrinkage, merc
handising and floor layout, and inventory control reports
Sales Associate (1998-2003)
* Merchandised product at retail point of sale and negotiated product displays w
ith store managers
* Established quality relationships by constantly providing outstanding customer
service

EDUCATION
BBA, Labor Studies, Rutgers University
PROFESSIONAL DEVELOPMENT
* Preventing Sexual Harassment Courses
* Certified in Peer Group Analysis
* Certified in Wicklander Zulawski Interviewing Techniques
* Certified Conducting Employee Investigations
* Certified Selecting the Best Candidate Training Facilitator
* Member of Society for Human Resources Management
TECHNICAL SKILLS
Microsoft Word, Excel, Power Point, Office, Outlook, PeopleSoft Applications