[RELATIONSHIP BETWEEN ONLINE SHOPPERS’ BRAIN HEMISPHERICITY AND
"THEIR PREFERENCE FOR DIFFERENT FEATURES OF F-CATALOGS,
‘Mubmmad Muszzom Hossain, MacEwan College, Edmonton, Canad, muazzem@live com
"ABM Abdullah University of South Ausualia, Avsvali,abm ahdullah@unisaedsay
‘Carmen Joham, University of South Australia, Australia, Carmen Jobam@unisa edu au
“Akdlag Hossain, University of Noth Tena, Tekas, USA, ahlaghossin@ yahoo com
ABSTRACT
“This sty investigates the relationship bere online shoppe’ bran Hemispheric and their
preference fr eleewonic catalogs including text-riented catalogs, auio-nabled catalogs, 3D
‘aulogs, viral tial, and customanimated catalogs. We propose thal web shoppers brain
‘orientation provides a basis fr personalization of elecoaic catalogs. Two survey estraments
were wed ~ (1) a verbalizervsualizer questionaire (VVQ) to measure patcipants’ brain
Ihemispheriiy, and (2) an ecualog quesonasie to measure participans” preferences for
lectoni catalogs. The findings suggest that paicipants’ verbal and visual scores provide &
basis Tor customization of electonic catalogs, Personalization of electric catalogs helps
catalog designers overcome the problems of information mismatch improve web shoppers"
‘online shopping experience, and Feit ther decision-making process for online purchase,
Keywords: brain hemisphercty,verbalize-visualizer, elecwoni catalogs, virtual was
INTRODUCTION
Online resis and service providers use electronic catalogs to provide information on theit
products and Services. These catalogs allow web shoppers to browse product and servos,
compare prices, and make online purchases using the Web. However, most of the Web-based
tlectonc cuslogs cannot be tailored to individual shoppers knawedpe, needs, abilities, or
preferences [17]. This causes “information overload” and thus limits the usefulness of the
fatalgs to online shoppers [7]. To overcome the problems associated with static nature of
tlectonie catalogs, catalog designers, for instance, may have to provide multiple versions of
‘locuments, ferent combinations of textual and visual descriptions, or documents with aio
‘sseripons and animations. All these cin be achieved through dynamic electronic catalogs,
Dynamic electronic catalogs have the ability to allow the system to vary presentations
secommodate individual customer preference,
“The purpose of this study ist Find out whether brain hemisphercity influences the individuals
‘reference for information presented via online catalogs, such a, preference for 3D cual,
textoriented catalogs, cusiom-animated catalogs, eudio-enabled catalogs, and virtual tals. If
supported, the Findings may Tead ws to develop “dynamic” and “customized” catalogs based 00
‘web shoppe’ brain-orinttion. In this paper, we will also discuss some of the tchuical
possbilifis to eliminate dificutes associated with the generation of dynamic or customized
‘alos, Implementation ofthese technical possiilies wil make online shopping experience
‘more coavetient and enjoyable forthe Web-shopper
2361-‘THEORETICAL BACKGROUND AND HYPOTHESES
Brain hemispherety: Verbalizers versus Visualzers
‘There is considerable evidence that supports the functional asymmetry ofthe human bain [6]
[5] Findings fom numarous experiments suggest that the lft Hemisphere tends to be associated
With sequential and analyte operations [5]. Oa tbe other hand, the eight hemispheres associated
With spatial and holistic operations and sil relating to stimulus integration (visual, act, and
auditory). Levy [15] desribes how inthe process of ring, the right hemisphere may play &
special role in decoding. visual information, msinsining. an integrated. sory saci,
ppeciaing human and emotional contet, and deriving meaning from past asocitions and
understanding metaphors. The let hemisphere plays a dominant role in Understanding syn,
‘eanlaing writen Words into phonetic representations, and deviving meaning fom complex
relations among work concepts and syntax. Although we all do bot, there exit differences in
individual skill and preference based on out sght versus le-brain orientation that alfects our