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The Communication Anxiety Inventory: Validation of State and Context-Communication Apprehension
The Communication Anxiety Inventory: Validation of State and Context-Communication Apprehension
Validation of State-
and Context-Communication
Apprehension
Steven Booth-Butterfield and Malloy Gould
Research reported in this paper investigates the reconceptualization
(McCroskey, 1984) of communication apprehension (CA), focusing on the
relationship between context-CA and state-CA. The validity of the recon-
ceptualization can be enhanced by demonstrating that state-CA (level of fear
and anxiety) is systematically related to context-CA (predisposition). Two
research studies using a new operational measures of state-CA and context-
CA, the Communication Anxiety Inventory, offer empirical support for the
relationship between context-CA and state-CA. Results show that context-
CA explains a minimum of 50% of the state-CA variance. Conclusions
suggest that level of fear or anxiety varies closely with context-CA and that
the new scales have strong predictive validity.
T
he latest evolution of communication apprehension (CA) has created a
rich, new source of conceptual and empirical tools (McCroskey, 1981;
1984). The conceptual tools now available have expanded from the
original "broadly based anxiety related to oral communication" (McCroskey,
1970, p. 270) to states, traits, contexts, person-group and situational factors.
Of greatest concern here are the conceptualizations of trait-CA, context-
CA, and state-CA. Currently, trait-CA and context-CA are seen as relatively
enduring, personality orientations or predispositions to communication in
general or to specific communication settings. A high trait-CA person is
assumed to fear most communication situations, while a high context-CA
person is likely to fear only specific contexts, such as speaking or interpersonal
settings. By contrast, state-CA is viewed as a "here-and-now" anxiety
194 Communication Quarterly Vol. 34, No. 2, Spring 1986, Pages 194-205
response of a person in any communication situation. Most simply, trait- or
context-CA is a predisposition, while state-CA is the actualj response of fear
or anxiety.
One immediate concern is to demonstrate and verify empirically, the
theoretical relationships posited under the new model of CA. Research
described in this report focuses upon the empirical relations;hip between the
various context-CAs and state-CA.
Context-CA
The newest conceptual tool, context-CA, is defined as "... a relatively
endurring, personality-type orientation toward communication in a given
context" (McCroskey, 1984, p. 16). The intent of this definition leads us to
conclude that a context-CA is also trait-like. It is assumed that, like trait-CA, a
person's context-CA will be stable across time when within the particular
context. Thus, we expect that a person who experiences high context-CA in
public speaking situations to report a high level of fear or anxiety in most
public speaking settings and especially so when compared to those who
report low context-CA in public speaking situations. ;
Past research in this area would support that contention. For example, the
findings of Behnke and others have consistently shown that higher public
speaking context-CA scores are positively and strongly correlated with heart
rate at confrontation and self-reported state-CA (Behnke |& Beatty, 1981;
Behnke, Carlile, & Lamb, 1974; Behnke & Carlile, 1971; Lamb, 1969).
Research on other context-CA's is limited. The interpersonal or dyadic
context-CA has received some attention (Freimuth, 1976; Richmond, 1978,
for example); findings in this context are similar to the findings reported in the
public speaking context. The group and meeting contexts posited by McCros-
key, to our knowledge, have not yet been investigated with designs, opera-
tionalizations, or models that are consistent with the current conceptualiza-
tion.
State-CA
Some confusion over labeling appears to exist in the C A literature. Most of
it revolves around the terms "state-anxiety," and "communication apprehen-
sion." Both of these terms have used to describe the same phenomena. The
standard definition of communication apprehension is, "... level of fear or
anxiety associated with either real or anticipated communication with another
persons." (McCroskey, 1984, p. 13). We see little difference between this
definition and the term "state-anxiety" as employed by Spielberger (1966).
His definition of state anxiety is, "consciously perceived feelings of apprehen-
sion and tension, accompanied by or associated with activation or arousal of
the autonomic nervous system" (p. 17).
Thus, whether we call it "communication apprehension" or "state-
anxiety," we are discussing the same phenomena. It is the here-and-now
response of a person in some situation. The response has cognitive, affective,
and physiological elements. McCroskey clearly distinguishes this response
ranging from "almost always" to "almost never." Thus, scores may range from
21 (low CA) to 84 (high CA); each context score ranges from 7 to 28.
We administered From Trait to several samples of university and high
school students over the course of a four year period. (N = 754; males
composed 47.2% of sample with a mean age of 21.3 and a standard deviation
of 6.4; the sample was predominately white, small town, and midwestern). On
each occasion we analyzed descriptive statistics, reliability estimates, and
factor structure. The results were consistent and psychom^trical adequate.
Reliability estimates for all samples showed: Cronbach's alpha=.898, split
half=.919, and lambda ranges from .856 to .919. Reliability estimates for the
context scores showed alpha ranges from .654 (dyad) to .887 (public) with
split half estimates and lambda's varying similarity. (See table 1 for descriptive
statistics.) Factor analysis (principle factors, multiple squared correlations in
the diagonal, oblique rotation, and eigenvalues greater than one) consistently
Study One
This study investigated the relationship between context-CA and state-
CA in three communication settings. We hypothesized that state-CA should
vary with context-CA and setting. Thus, the dyad context-CA should be
highly related to state-CA in dyadic settings, but not in other settings. By
comparison, the public speaking context-CA should be highly related to
state-CA in public speaking settings, but not in dyadic settings.
Method
A week prior to the study. Form Trait and X-2 (Spielberger, Gorsuch, &
Lushene, 1970) were administered to three intact classes of students enrolled
in undergraduate communication courses. The scales were given by the class
instructor who worked from a standard protocol. Participation was voluntary.
The day of the study, the instructor announced that a departmentally
approved experiment was scheduled. Participation was invited as voluntary.
Students from the three classes then asssembled in a large room and were
randomly assigned to one of four conditions: INTERPERSONAL, SMALL
GROUP, PUBLIC SPEAKING, or CONTROL. At the conclusion of the sched-
uled activity, the students completed Form State and X - 1 , then de-briefed.
A total of 50 students completed all scales and participated in the study
(no student refused participation). Ages ranged from 18 to 26 with a mean,
median, and mode of 20. Women composed 56% of the sample.
Experimental Conditions
In the INTERPERSONAL condition, six randomly assigned, mixed-sex
pairs completed a structured dyad activity. This activity consists of a series of
open ended statements each partner completes aloud. The statements are
arranged along a continuum of "public" information to "personal" informa-
tion with the dyad becoming progressively deeper. Students could refuse to
complete any statement.
In the SMALL GROUP condition, three mixed-sex groups (N = 4, 5, and 4
respectively) were instructed to reach consensus on the ever popular "NASA
Survival Checklist." Students were randomly assigned to the groups.
In the PUBLIC SPEAKING condition 14 students were randomly divided
into two equal sections. Each student was allowed 3 minutes to prepare a 2-3
minute impromptu speech on one of three topics of local interest. Speaking
order was randomly decided and announced one speaker at a time.
In the CONTROL condition, 11 students were told "Your part in the
Predictor Variables
Three context-CA variables were operationalized as the raw score
obtained on the appropriate factor of Form trait. The three contexts were
dyad (IP), small group (GP), and public speaking (PS). The higher the score,
the higher the CA.
x-2 operationalized general, socio-evaluative A-trait (GA). X-2 is the
most widely used measure of the GA-trait (Buros, 1978). Consult the manual
in Spielberger, et al. (1970) for complete reliability and validity information.
Criterion Variables
State-CA was operationalized by two scales: Form State and x - 1 . x-1 is a
measure of state anxiety in any setting, while Form State is appropriate only in
communication settings. Consult Spielberger et al. (1970) for a description of
the reliability and validity of the x-1 scale.
Data Analysis
Within each condition, the criterion variable of state-CA was regressed
upon the four predictors. The regression was conducted in a hierarchical
fashion; predictors were entered into the equation in an order pre-
determined by the analyst. This method was selected over the more popular
stepwise method since our hypotheses demand specific state-CA and con-
text-CA relationships. Thus, in the analysis for the INTERPERSONAL condi-
tion order of the predictors was IP, GA, GP, and PS. For the SMALL GROUP
condition the order was GP, PS, IP, and GA. For the PUBLIC SPEAKING
condition the order was PS, GP, IP, and GA. Finally, in the CONTROL
condition the order of the predictors was GA, IP, GP, and PS.
Study Two
The goal of this study was twofold: to clarify the relationship between the
dyad context-CA and state-CA and to evaluate the convergent-discriminant
relationship of the context-CA with test anxiety. Study One clearly demon-
strated that the context-CA scores converged and discriminated appropri-
ately within communication situations. It is important that a similar relation-
ship obtain when the context-CAs are compared to a related anxiety
construct. Thus, we hypothesize that the context-CAs will predict state-CA in
communication settings, but that test anxiety will have only a limited relation-
ship.
Method
Fifty-Six undergraduates enrolled in an introductory communication
course participated voluntarily in this study. Ages ranged from 18 to 56 (mean
was 27, median was 23); the sexes were evenly divided. During the first week
of the class, the students completed Form Trait, Y-2 (the revised version of
Experimental Conditions
In the INTERPERSONAL condition, students were randomly assigned dyad
partners. They then completed a disclosure activity which instructed them to
" . . . practice your skills and get to know your partner." A list of 20 topics,
ranging from public to personal information, was provided. At the conclusion
of the activity, the students completed Y - 1 . In the TEST condition, students
completed their mid-term exam and then filled out the Y-1 scale.
Data Analysis
Data were analyzed under a canonical correlation model. This model
allowed us to directly and simply test two hypotheses: a) two solutions should
emerge with state-CA loading on one variate and state-test anxiety loading
on the other, and b) the communication contexts should load with state-CA
while trait test-anxiety should load with state-test anxiety.
Discussion
The obtained results from the two studies demonstrate and confirm the
relationship between a person's level of fear or anxiety in a particular
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