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SAMSUNG Clothes Washer

MARS 2 - PJT
TRAINING MANUAL

March. 2007 Digital Appliances Division


CONTENTS

1. Features
2. Changed Part List
3. Operation
4. Test Mode & Error Check
5. Reference Information
6. Disassembly & Reassembly
1.Product Introduction

1-1. Concept

▶ Low vibration & noise


▶ Stylish Design

Main ▶ Large-Capacity (3.4 cu.ft. IEC)


Feature ▶ Energy-Efficient : MEF 1.92

▶ 3-Phase motor
▶ Garment + during Washing
Sub.
▶ Delay Start: up to 12 hours
Feature
▶ Child Lock
▶ Ergonomic Dispenser
1.Product Introduction

1-2. Sales Point & Product Positioning


Samsung Whirlpool LG Frigidaire
(WF203ANW) (WFW8300SW) (WM1812CW) (ATF7000ES)

Design

Capacity (Cu.ft) 3.4 (IEC) 3.3 (IEC) 3.4 (IEC) 3.5 (IEC)
Volume of Spinner (ℓ) 93.4 90 91 83
Motor 3-Phase 3-Phase Direct Drive 3-Phase
User Interface LED LED LED LCD (red)
Cycle Time 51 52 59 66
Wash Performance 1.01 1.00 0.99 1.02
Water Consumption
48 Liter 56 Liter 49 Liter 61 Liter
/Cycle
Energy Consumption
128 105 114 189
(W/O Heater Wh/Cycle)
RPM 1,000 1,050 900 1,100
1.Product Introduction

1-3. Specification

Model Name WF203ANW WF203ANS


Capacity 3.4 Cu.ft(IEC) 3.4 Cu.ft(IEC)
LED LED

Display Type

RPM 1,000 1,000


Heater Yes Yes
Color White Imperial Silver
# of Wash Cycle 7 7
# of Option 3 3
# of Temp. Setting 4 4
# of Spin Speed 4 4
Main Main
# of tray Detergent Dispenser Softner Softner
Bleach Bleach
1.Product Introduction

1-4. Product Dimension

Dimension Inch (Cm)

Height-Overall
38” (96.5)
(A)

Width
27” (68.6)
(B)

Depth with Door Open


at 90 Degrees 48.4”(123)
(C)

Depth
29.65’’(75)
(D)
2.Changed Part List

2-1. Summary of Change

Module Parts Change Remark

Design Door, Panel, F/Front New Appearance

Tub & Driving Assy Tub, Assy Motor Tub Front, Assy Motor

Drum Front & Drum Wrapper


Drum Assy Drum
Assy-Balancer, Lifter
Assy PCB (w/Micom) Assy PCB(S) Display, Assy PCB Main
Control & Power
Electric Parts, S/W is same as basic.
Frame, Bottom Plate, Bracket
Frame Frame, Assy-Cap O.F
Spring
Assy Drawer, Assy Drawer, Pump Case,
Inlet & Outlet
Water Valve, Assy Pump Bracket Pump
Packing &
Packing, Literature Packing Case
Accessory

Suspension Damper, Spring Same as basic model


2.Changed Part List

2-2. Appearance Design

Basic MARS2
Panel

Display

Door

Frame Front
2.Changed Part List

2-4. ASSY-Spin Drum

Basic MARS2

Drum Back

Drum Front

Lifter

Drum
Wrapper

Balancer

• Add Assy-Balancer to reduce vibration


• Drum Front shape change
• Drum Wrapper size change
• Drum-Lifter shape change.
2.Changed Part List

2-5. ASSY-Door

Div Basic MARS2

Safety Door

Shape

Door Door

Assy • Holder Glass+ Guide H/G combined • Holder Glass+ Guide H/G combined
Door • Safety Door • No Safety Door (Design)
2.Changed Part List

2-6. ASSY-Panel

Div Basic MARS2

Shape

Panel Drawer

• Jog Dial & Power Button are separated. • Start/Pause Button are separated
• Window Panel (Premium) from Jog Dial.
Assy
• All buttons are separated parts. • Simple Window Panel & Option Buttons
Panel

Panel
• Function for handle of drawer • Same Function, Design Changed
Drawer
2.Changed Part List

2-6. ASSY- Frame

Div Basic MARS2

Shape

Assy • Air Vent Hole : 2 EA • Air Vent Hole : 1EA


Frame (Eliminate Right Air Vent Hole)

• Assy-Cap O.F : 1 EA
Panel • Assy-Cap O.F : 2 EA
• Bigger Sponge Harness
Drawer • Sponge Harness to reduce noise
2.Changed Part List

2-8. ASSY-PCB

Div Basic MARS2

Shape

Assy •Display type : Graphic LED • Simple LED


PCB •Function Button : 4 EA • Function Button : 4 EA
Sub •Option Button : 3 EA • Option Button : 3 EA
2.Changed Part List

2-9. Software

Div Basic MARS2 Remark

Display Method LED LED

Course 7 7

Delay Start Delay Start

Option Extra Wash Extra Wash

Extra Spin Extra Spin

Performance Max rpm 1000 Max rpm 1000


3.Instruction of Function

3-1. Control Panel

1. Digital graphic display


Displays the remaining cycle time, all cycle information, and error messages
2. Temperature Selection Button
Press and select one of the washing water temperature options.
Hot/Cold – for whites and heavy-soiled color-fast items.
Warm/Warm – for color-fast items. With this option, only the last rinsing water will be warm.
The other rinses will be cold and it is to save energy.
Warm/Cold – for moderate-soiled and color-fast items; most wrinkle free items.
Cold/Cold – Brightly colored and light-soiled items; washable woolens.
3.Instruction of Function

3-1. Control Panel

3. Spin Speed Selection Button


Press and select its spin speed.
High - for underwear, t-shirts, jeans and sturdy cottons.
Medium - for jeans, wrinkle free or “wash-and-wear” items and synthetics.
Low - for delicate items needing a low spin speed due to its fabric type.
No Spin - for extremely delicate items that cannot tolerate any spin.
Also, it is to hold water, not being drained.
3.Instruction of Function

3-1. Control Panel

4. Soil Level Selection Button


Press the button to select the Soil Level/washing time.
Heavy - for heavy-soiled loads.
Medium - for moderate-soiled loads. This setting is a norm for most of loads.
Light - for light-soiled loads.
5. Signal Level Selection Button
Press the button to control the sound level of the cycle ending signal or turn it off.
3.Instruction of Function

3-1. Control Panel

6. Select Cycle Option


Delay Start - It will be delayed up to 12 hours in one hour increments.
Displayed hours indicates the time at which the wash will be finished.
Extra Wash - Add additional washing time to the wash for better stain removal.
Extra Rinse - Add an additional rinse at the end of the cycle to more thoroughly remove laundry
aditives and perfumes.
3.Instruction of Function

3-1. Control Panel

7. Cycle Selector
Turn the rotary dial and select an appropriate cycle for the load type.
This will determine the tumble pattern and spin speed for the cycle.
Heavy duty - for sturdy, colorfast fabrics and heavy-soiled garments.
Normal - for most fabrics including cottons, linens and moderate-soiled garments.
Whites - for white fabrics with or without bleach.
Perm Press - for wash & wear and synthetic fabrics and light & moderate-soiled garments.
3.Instruction of Function

3-1. Control Panel

7. Cycle Selector
Turn the rotary dial and select an appropriate cycle for the load type.
This will determine the tumble pattern and spin speed for the cycle.
Sanitize - For Heavily Soiled, colorfast garments. This cycle heats the water to 150℉
to eliminate bacteria
Rinse + Spin - Use for loads that need rinsing only or to add rinse-added fabric softener to a load.
Spin Only - Provides a spin to remove more water.
3.Instruction of Function

3-1. Control Panel

8. Start/Pause Selection Button


It is to pause and restart the unit.
9. Power Button
Press once to turn on the unit and press it again to turn it off.
If the washing machine power is left on for more than 10 minutes without any buttons being
pressed, the power automatically turns off.
3.Instruction of Function

3-2. Child Lock


ON/OFF
If you want to activate or exit Child Lock,
press both Soil Level and Signal buttons at the same time for 3sec.

How to Activate:
1. It can be activated during the power-on or the washing.
2. If you activate Child Lock during the laundry operation, all buttons except the Power button are to be locked
until you exit Child Lock.
3. The Child Lock lamp will light up.

Notice:
1. Instant power failure does not shut down Child Lock. It will keep on working when power comes back on.
2. When buttons do not work except for the Power button, check if Child Lock is on.

3-3. Garment+
It is possible to add or take out laundry during water supply with the Garment + lamp illuminating.
If push Start/Pause button, the door is unlocked immediately.
In case of too hot or too much water in washer, the door can not be opened.
After closing the door, one more push Start/Pause button to make washing process going on
continuously.
3.Instruction of Function

3-4. Water Flow


HOT COLD
WATER WATER

V#3 V#2 V#1


V#1 V#2 V#3

Path MAIN(C) BLEACH MAIN(H)


#3

Path
#2
Path
#1
Bleach
Softener
Wash
Main
3.Instruction of Function

3-5. Automatic Dispenser


The washer has separate compartments for dispensing detergent and color-safe
bleach, chlorine bleach and fabric softener.
All laundry additives are added to their respective compartments before starting
the washer.
The Automatic Dispenser MUST ALWAYS be in place before starting the washer.
DO NOT open the Automatic Dispenser when the washer is running.
4. Test Mode & Error Check

4-1. Test Mode


Quick Test Mode
Power Off State
EEPROM Clear
Mode
Special Test Mode
Continuous
Power On State
Cycle Mode
(Normal User Mode)
Service Mode Quick Spin Test Mode
Cycle Count Check Mode
S/W Version Check Mode
Fast Time Down Test Mode
Board Input Test Mode
Diagnostic Code
Check Mode

Demo Mode
Test Mode:
Each Test Mode for the Frontier 2 Washer is as follows in the coming pages. The test modes indicated by the red
arrows are the modes unable to get an access once the washing cycle has started due to safety reasons.
4. Test Mode & Error Check

4-1-1. Quick Test Mode

Definition of Quick Test Mode:


- Check operation of all LED’s (Verify faulty LED).
- Check model and software version.
- Check different operating modes (e.g. water valve, motor, door, drain pump, etc.).

How to Enter:
- Plug in and turn on the unit.
- Press Spin Key, Soil Level and Power Key at the same time.
4. Test Mode & Error Check

4-1-1. Quick Test Mode

Quick Test Mode:

1. All LED’s light up and it sends out Beep Sound when it enters
into the Quick Test Mode. (Including 7-Segment)

2. Displays software version for a sec.


(Ex. If S/W Version is 23, 7-Segment will display 2E23)

3. After displaying the software version, 7-Segment will display the


following information for each model.

4. When model information is being displayed,


press the following keys to test various components.
- Temp Key : Water Valve Test
- Spin Key : Motor Test
- Soil Level Key : Door Lock/Unlock Test
- Signal Key : Drain Pump Test.

Signal
4. Test Mode & Error Check

4-1-1. Quick Test Mode

Water Valve Test:

1. To enter the Water Valve Test, press the Temp Key while
model information is being displayed during the Quick
Test Mode.

2. Each time the Temp Key is pressed, it will cycle through


the operations on the left flow chart.

3. If the Temp Key is pressed during All Water Valve OFF,


the machine will return to the beginning as shown
in the flow chart.

4. The door needs to be secured for the Water Valve to operate.


Therefore, the door lock will be on during the water valve
operation.

5. If there is any problem with Water Valve, PCB Assy. or Wire


Harness, the water valves could not operate. So, to make sure
for the water valves to operate, check visually if water comes
out with each Water Valve On mode.
4. Test Mode & Error Check

4-1-1. Quick Test Mode

Motor Test:

1. To enter the Motor Test, press the Spin Key while model
information is being displayed during the Quick Test Mode.

2. Each time the Spin Key is pressed, it will cycle through


the operations on the left flow chart.

4. The Door Lock will be on during the motor operation.

5. If there is any problem with Motor, PCB Assy. or Wire Harness,


related error codes will be displayed.
4. Test Mode & Error Check

4-1-1. Quick Test Mode

Door Lock/Unlock Test:


Quick Test Mode
1. To check the Door Lock/Unlock operation, press the Soil Level
Key while model information is being displayed during the
Quick Test Mode.
Press Soil Level Key
2. Each time the Soil Level Key is pressed, it will cycle through
the Door Lock/Unlock operations on the left flow chart.

3. If the Soil Level Key is pressed during Door Lock and Water
Door Lock Valve, Motor or Drain Pump operation, all of the operations
will stop. And, when the Silver Care Key is pressed again,
the door will be released.

Press Soil Level Key 4. If there is any problem with Door Switch, PCB Assy. or Wire
Harness, related error codes will be displayed.

Door Unlock

Press Soil Level Key


4. Test Mode & Error Check

4-1-1. Quick Test Mode

Drain Pump Test:


Quick Test Mode
1. To check the Drain Pump operation, press the Signal Key
while model information is being displayed during the Quick
Test Mode.
Press Signal Key
2. Each time the Signal Key is pressed, it will cycle through
the operations on the left flow chart.

3. The Drain Pump operation is independent.


Drain Pump On Therefore, it will operate regardless of Door Lock/Unlock.

4. If there is any problem with Drain Pump, PCB Assy. or Wire


Harness, the Drain Pump will not operate. So, its operation
Press Signal Key needs a visual inspection.

Drain Pump Off

Press Signal Key


4. Test Mode & Error Check

4-1-2. EEPROM Clear Check

Definition of EEPROM Clear Mode:


- EEPROM initialization.
- All course/option settings are to be reset to default values after EEPROM initialization.
- When Service arises and it needs PCB replacement, EEPROM should be reset.

How to Enter:
- The unit needs to be on.
- Press Delay Start Key, Signal Key and Power Key at the same time.
4. Test Mode & Error Check

4-1-2. EEPROM Reset Mode

EEPROM Reset Mode:

1. EEPROM can be reset once the user enters


the EEPROM Clear Mode.

2. If there is any problem with EEPROM, 7-Segment will display


“ FAiL ”. “Good” will be displayed if everything is OK.

3. PCB assy. needs replacing if “FAiL” is displayed during


EEPROM reset.

4. If PCB assy. is replaced for some reason, EEPROM needs


resetting.

5. If problem occurs with Sticky Function, My Cycle and


Power Failure Compensation, it may be due to EEPROM .
Check EEPROM’s condition at EEPROM Clear Mode.
4. Test Mode & Error Check

4-1-3. Continuous Run Mode

Definition of Continuous Run Mode:


- Will continuously repeat the current cycle until the Continuous Run Mode is cancelled.

How to Enter:
- Press Delay Start Key and Extra Rinse Key together for 3 sec.
4. Test Mode & Error Check

4-1-3. Continuous Run Mode

Delay Start + E xtra Rins e


Normal Us er Mode 3Sec
C ontinuous Run Mode

Signal + E xtra Rins e


3Sec

Servic e Mode

Continuous Run Mode:

1. Press Delay Start + Extra Rinse Key for 3 sec during Power On State (Normal User Mode) .

2. Once in Continuous Run Mode, 7-Segment will blink “cc” and the remaining time in turns.

3. The Continuous Run Mode will repeat the previous cycle until continuous run mode is cancelled.

4. During Continuous Run Mode, press Delay Start + Extra Rinse Key for 3 seconds to return to normal
user mode. 7-segment will no longer display “cc”, but only display the remaining time.
4. Test Mode & Error Check

4-1-4. Service Mode

Definition of Service Mode:


- Service Mode enables service technicians to verify the operation of the washing machine and do troubleshooting.
- Service Mode can be entered during all washing cycle without interrupting the cycle except some of test modes.
- Various tests can be done with Service Mode. So, troubleshooting can be done based on the resulting diagnostic codes.

How to Enter:
- To enter the Service Mode, press the Signal and Extra Rinse Keys for 3 seconds or until the unit sends out
beeping sounds.
4. Test Mode & Error Check

4-1-4. Special Test Mode

Power On State Signal + Extra Rinse


Service Mode
(Normal User Mode) 3 Sec

5 minutes of inactivity

Special Test Mode:

1. The washer must be on to go into the Service Mode.

2. The motor speed will be displayed when started (It displays 0 when the motor does not spin).

3. The present state of the machine will not be changed.


(i.e., the current cycle in progress will not be interrupted and only the display will change)

4. All LED’s will be turned off except the “Door Lock” LED. It will continue to display the condition of the door lock.

5. To exit Special Test Mode, press Signal and Extra Rinse Keys for 3 second again, or Power Key.
If no key is operated during Service Mode for 5 minutes, the machine will return to normal user mode.
4. Test Mode & Error Check

4-1-5. Quick Spin Test Mode

Service Mode

Delay Start + Silver Care Delay Start + Spin


While it is not in 3 Sec
While a cycle is not running
Hold Speed Mode

Quick Spin Test


Mode

Delay Start + Spin fort 3 Sec or After 10


minutes

Definition of Quick Spin Test Mode:


- Quick Spin Test Mode is to do Spin Check. (High RPM)

How to Enter:
- During Service Mode, press the Delay Start and Spin Keys for 3 seconds to enter Quick Spin Test Mode.

Cannot enter once the washing cycle has started.


4. Test Mode & Error Check

4-1-5. Quick Spin Test Mode

Quick Spin Test Mode:

As it enters into the Quick Spin Test Mode, it starts spinning and reaches
to its maximum RPM. And then, it stays at its maximum speed for 2 minutes
before it exits the Quick Spin Test Mode.

To hold Quick Spin Test Mode (entering Hold Speed Mode), press the Start/Pause button.
If the Start/Pause button is pressed during Quick Spin Test Mode, it will stop accelerating
and hold its spinning speed for 10 minutes before going back to Quick Spin Test Mode.
Also, to cancel the hold and allow Quick Spin Test Mode to continue, press the Delay Start
and Spin Keys together for 3 seconds.
4. Test Mode & Error Check

4-1-6. Cycle Count Check Mode

Service Mode

Definition of Cycle Count Check Mode:


- Cycle Count Check Mode is to tally up the number of washings.

How to Enter:
- To enter the Cycle Count Check Mode, press the Signal Key during Service Mode.

Cycle Count Check Mode:

1. Activate the Service Mode in advance.

2. When the Signal key is pressed, the total number of washings will light up and a signal LED will glow (Louder, Softer, Off LED).

3. The maximum number of cycles will be 9999.


The counter will roll over to 0 and start counting again after 9999.

4. The counting will be carried out at the end of the normal cycle.

5. To exit the Cycle Count Check Mode, press the “Signal” key again.
4. Test Mode & Error Check

4-1-7. S/W Version Check Mode

Service Mode

Definition of S/W Version Check Mode:


- S/W Version Check Mode is to bring up S/W Version information.

How to Enter:
- To enter the S/W Version Check Mode, press the Soil Level Key during Service Mode.

S/W Version Check Mode:

1. Activate the Service Mode in advance.

2. Press the Soil Level Key to bring up its software Version


Ex) Generate 2E05 for version 5.(2E is micom code, 05 is it’s software version)

3. To exit the S/W Version Check Mode, press the Soil Level S/W once again.
Then, it returns to the Service Mode with motor RPM illuminating.
4. Test Mode & Error Check

4-1-8. Fast Time Down Test Mode

Service Mode

Definition of Fast Time Down Test Mode:


- Fast Time Down Test Mode is to forward the program to the next cycle stage.

How to Enter:
- To enter the Fast Time Down Test Mode, press the Temp key during Service Mode.
(same for all Frontier models.)

Fast Time Down Test Mode: Each stage is located at key points of a complete cycle as follows:
- End of Each Fill (Beginning of Wash or Rinse Tumble Session)
1. Activate the Service Mode in advance. - Beginning of Drain Session
- Beginning of Spin Session (Here, it checks the water level. So, if it is
2. To forward the program to the next cycle stage, over the reset level, it carries out draining before the spinning.)
press the Temp key. - Beginning of Fill Session
- Beginning of Bleach Fill
- Beginning of Fabric Softener Fill
- Every 3 minutes during Wash and Rinse Tumble Session
4. Test Mode & Error Check

4-1-8. Fast Time Down Test Mode

Marker
At this point, it checks the water
Fill Water Pre Wash Drain Spin level, and If it is over the reset
level, it will carry out draining
before the spinning.
3 minutes

Fill Water Main Wash Drain Spin

3 minutes 3 minutes

Fill Water Rinse Drain Spin

Pre Bleach
Valve Supply 3 minutes

Fill Water Final Rinse Drain Final Spin

Pre Softener
Valve Supply 3 minutes
4. Test Mode & Error Check

4-1-9. Board Input Test Mode

Service Mode

Definition of Board Input Test Mode:


- Board Input Test Mode is to displays a specified input after a key press.

How to Enter:
- To enter the Board Input Test Mode, press the Extra Wash key during Service Mode.

Board Input Test Mode:

1. Activate the Service Mode first.


6. Door Status (Lock/Unlock) Display
2. Press the Extra Wash key to start Board Input Test. Dial the Rotary Cycle Selector to “Perm Press” and
press the Start/Pause dial:
3. Water Temperature Display in Celsius “UL” will illuminate if unlocked, “LO” if locked.
Dial the Rotary Cycle Selector to “Heavy Duty” and press 7. Water Level Display (Frequency)
the Start/Pause dial. Dial the Rotary Cycle Selector to “Quick Wash” and
press the Start/Pause dial:
4. Water Temperature Display in Fahrenheit If it illuminates “2435”, it indicates 24.35 kHz.
Dial the Rotary Cycle Selector to “Normal” and press the
Start/Pause dial. 8. AG Kit Status
Dial the Rotary Cycle Selector to “Sanitize” and
5. Door Position (Open/Close) Display press the Start/Pause dial.
Dial the Rotary Cycle Selector to “Whites” and Then, it will display the Ag Kit Status in 3 seconds:
press the Start/Pause dial: “- -” if AG kit is operated properly.
“OP” will illuminate if open, “CL” if closed. “7E” if AG kit is out of order (check wire harness & PCB)
4. Test Mode & Error Check

4-1-10. Diagnostic Code Check Mode

Service Mode Spin

Definition of Diagnostic Code Check Mode:


- Diagnostic Code Check Mode is to bring up the stored diagnostic codes (reference codes for service technicians).

How to Enter:
- To enter the Diagnostic Code Check Mode with code “d” flashing, press the Spin during Service Mode.
4. Test Mode & Error Check

4-1-10. Diagnostic Code Check Mode

Board Input Test Mode:

1. Activate the Service Mode first

2. Press the “Silver Care (Rinse Water +)” key to start


Diagnostic Code Check Mode with Code “d” flashing.

3. To cycle through the diagnostic codes (d1,d2,d3~d9), turn the Rotary


Cycle Selector in one direction (either Clockwise or Counterclockwise).

4. Now, when turning the Rotary Selector Key in the same direction,
it shows diagnostic codes from the latest (d1).

5. When turning it in the opposite direction, it shows the diagnostic codes


in the reverse order.
Ex) When it stops at d5 and turns backward, it shows from d4 down to “d”.

Refer to Diagnostic Code.


4. Test Mode & Error Check

4-1-11. Demo Mode


Delay Start + Signal+ E xtra Was h
Normal Us er Mode 5 Sec Demo mode
While a c yc le is not running

Power Off Mode Power Off Key

How to Enter:
To enter the Demo Mode, Press Delay Start + Signal + Extra Wash Key for 5 Sec While the set is on.

Board Input Test Mode:

1. Activate the Normal User Mode


2. Press the Delay Start + Signal + Extra Wash for 5 sec to start Demo mode with “----” on LED
3. Press Temp Key to enter “Wash Mode” (“ㅂASH” will blink on LED)
- 초기 Demo Mode 진입상태에서 Temp key 를 누르면 8888 Segment 에 “ㅂASH” 가 Blink 하면서 “WASH” Mode 로 진입한다.
- “WASH” Mode 진입상태에서 Start/Pause Key를 누르면 Door Lock 이 후 Motor를 45 RPM,
7 Sec On, 3 Sec Off 로 좌우교반 한다. (5min)
- 초기 Demo Mode 진입상태에서 Spin Key를 누르면 8888 Segment에 “Spin” 가 Blink 하면서
“SPIN” Mode 로 진입한다.
- “SPIN” Mode 진입상태에서 Start/Pause Key를 누르면 Door Lock 이 후 1280 RPM으로 Spin를 시작한다.
이 때 0 RPM 일때는 No Spin, Low, Medium, High, Extra High LED 모두 On 한다.
- Spin 동작 중에는 400 RPM 미만 일때는 No Spin LED On, 400 RPM 이상 600 RPM 미만 에서는
Low LED On, 600 RPM 이상 950 RPM 미만 일때는 Medium LED On, 950 RPM 이상 1100 RPM 미만
일 때는 High LED On, 1100 RPM 이상 일 때는 Extra High LED On 한다.
- “SPIN” Mode 동작 후 최대 4분간 진행되며 4분 이후에는 8888 Segment에 “- - - -” 표시와 함께
초기 Demo Mode 진입상태를 유지한다.
- “SPIN” Mode 동작 중 Start/Pause Key를 누리면 8888 Segment에 “- - - -” 표시와 함께 초기 Demo
Mode 진입상태를 유지한다.
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display Code

Go to “ Will Not Drain”


The water level fails to drop below the Reset Water Level within
1 nd 1 Troubleshooting
15 minutes.
Section.

Go to “ Will Not Unlock”


2 LO 2 Door fails to unlock after 3 attempts. Troubleshooting
Section.

When the filling continues for more than 16 minutes or Go to “ No Water Fill”
3 nF 3 there is no change of water level for 3 minutes.
Troubleshooting
Section.
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display Code

Go to “ Will Not Lock”


4 FL 4 Door fails to lock after 3 attempts. Troubleshooting
Section.

Water Level Sensor Trouble. Go to “No Water Fill”


5 LE 8 (When the input signal from the water level sensor is out of range, Troubleshooting
the unit will send out beeping sounds and halts the cycle.) Section.

A fault is detected in the water level sensor. First check to see that
Data (frequency) shows the water level is at or above the overflow all of water valves are
not stuck.
6 OE E water level. (When this condition is detected, the machine will
If water valves are OK,
automatically starts draining water until the water level falls below check water level
the overflow water level) sensor.
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display Code

Unbalance or cabinet bump is detected during final spin, which Go to “Wet Clothes”
7 dc 10 prevents the drum from spinning over 400 rpm. Troubleshooting
(Never exceeds 400 RPM due to unbalanced load) Section.

Go to “EEPROM Clear
Mode”
EEPROM Fault.
8 - 11 If display shows “FAiL”,
(Program settings are being reset.)
Replace Machine
Control Board.

Jammed Key. Check all of keys.


If A key is sensed to be
9 E2 15 (When key input signals are coming out for more than 30 seconds,
pressed, all keys will
it is regarded as a jam.) do not respond.
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display code
Check for loose wire
connections.
Go to “Quick Test
10 dL 18 Door is detected as open when the motor is operating.
Mode” and then do
Door lock/Unlock Test
and Motor Test.

Go to “Quick Test
11 dS 22 Door is detected as open while it is trying to lock the door. Mode” and then do
Door Lock/Unlock Test

Replace Machine
12 bE 25 Motor hall sensor signals come out without motor operation.
Control Board.
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display code
Go to “ Board Input
Test” and check Water
Temperature.
Abnormal high/low temperature or resistance (Thermal sensor
13 tE 29 or PBA) resistance.
Check loose or
pinched wires.
Replace PCB or
thermistor.

Evaluate wire harness


MICOM is attempting to drive the motor but is not getting any for loose or unhooked
14 E3 2E response signals from the hall sensor. Visual check shows motor is connections.
not running. (Locked, Defective Hall Sensor or Overload) Go to “ Quick Test
Mode” and test Motor.

System Relay (Main Relay) Failure.


15 Sr 34 (PCB does not notice the relay operation when there should be.)
Replace PCB.
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display code

16 Hr 36 Heater Relay Failure (No Heater Relay Check Signal) Replace PCB

Evaluate wire harness


for loose or unhooked
Over-current is detected. Motor won’t turn.
17 3E 3E connections.
(IPM detects over-current.)
Go to “ Quick Test
Mode” to test Motor.

18 2E 91 Voltage for motor control bus is over specified limit. Replace PCB
4. Test Mode & Error Check

4-2. Diagnostic Code & Corrective Action

LED Diagnostic
NO Description Corrective Action
Display code

19 2E 92 Voltage for motor control bus is under specified limit. Replace PCB

It occurs when there is power failure during the washing.


20 PF - (“PF” is not an error. It is to inform the user of power failure.)
-

Suds is detected during the washing session. Guide a user to reduce


21 SUdS - (“SUdS” is not an error. If the washer is in suds period, amount of detergent
“SUdS” will light up instead of remaining time.) usage.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
. Plug the unit into the wall outlet. Check for proper voltage.
• Check fuse or reset circuit breaker.
• Push any key to turn on the washer and press the Start/Pause key to run the
washer.
• Close door and push the Start/Pause key to run the washer.
• Check if washer is in a pause, soak or suds process.
Wait briefly and it may start.
(If the washer is in suds period, Suds will light up instead of remaining time.)
Will Not Start • Check for restricted drain system.
(If there is electrical problem in drain system,
“nd” error will occur after 15 minutes.)
• Check Water Supply.
• Check the line or water valve screen filter.
• Check if PCB connectors are assembled properly.
• Check if CN5, CN6 terminals on PCB are in good condition.
(Refer to PCB Connector Check.)
• Replace PCB.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
. Perform Quick Test Mode.
Check all of Water Valves visually.
Or, check Water Valves with hands on them.
When they work, you can feel vibrations. If not, no vibrations.
• Check if water taps are turned on fully.
• Check Water Valves and Water Level Sensor (Refer to PCB Connector Check)
Has no water • Check if there is any kink in inlet hoses.
Or • Check if inlet screens are clogged up.
not enough water.. • Check if water has enough pressure. If so, find out its contributors.
• Check if there is any frozen area in the unit (Drain Hose, etc)
• Measure the resistance of Water Valve Coil.
(It should read 1.18K ohms. Check Pin#1 of CN5 and PIN#1,2,3,4 of CN10)
• Check Pressure S/W and PCB for loose connections.
(Refer to PCB Connector Check.)
5.SVC Information
5-1. Troubleshooting

Problem What To Do

Has detergent remains . Make sure your Washer is running with sufficient water pressure.
In the automatic dispenser . Make sure the Detergent Selector dial is in the upper position when
After the wash cycle is complete. using granular detergent.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
Check if the washer is leveled and the lock nuts are tightened up on the
bottom plate.
• Check if all of the shipping bolts and spacers are removed from the back panel.
• Check if load is big enough and there is no unbalance.
Vibrates or is too noisy If there is not enough load, put in a few towels to balance it.
• Check if the motor is fastened enough.
• Remove various trouble contributors (such as dust coat on the floor).
. Check if Washer is touching other object.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
• Plug cord into live electrical outlet.
. Check fuse or reset circuit breaker.
. Close door and press the Cycle Selector dial to start your Washer. For
your safety, your Washer will not tumble or spin unless the door is
closed
Stops . Before your Washer starts to fill, ti will make a series of clicking noises
to check the door lock and do a quick drain.
. There may be a pause or soak period in the cycle. Wait briefly and it
may start.
. Check screens on inlet hoses at the faucets for obstructions. Clean
screens periodically.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
.Turn both faucets on fully
. Make sure temperature selection is correct.
. Make sure hoses are connected to correct faucets. Flush water lines.
. Check the water heater. It should be set to deliver a minimum 120℉(49℃)
hot water ate the tap. Also check water heater capacity and
recovery rate.
. Disconnect hoses and clean screens Hose filter screens may be plugged.
Fills with the
. As your Washer is filling, the water temperature may change as
wrong temperature water. the automatic temperature control feature checks incoming water
temperature. This is normal.
. While your Washer is filling, you may notice just hot and/or just
cold water going through the dispenser when cold or warm wash
temperatures are selected. This is a normal function of the automatic
temperature control feature as you Washer determines the temperature of
the water.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
• Check if the door is being pushed out, which may keep it from unlocking.
• Door locks itself when the water level is too high (Drain the unit).
• Check the following with Board Input Test Mode.
Water Level (frequency): Over 23.80 KHz.
→ If so, refer to “Will Not Drain”.
Temperature (Inside Drum): Higher than 60℃/140℉.
→ If so, wait until it drops.
When everything is normal, check PCB connectors and Door Lock Switch.
• Drain manually after removing the plastic drain hose holder.
Will Not Unlock • Display shows “LO”. Turn off and on the unit.
If “LO” keeps illuminating, check PCB and Door Lock Switch.
• Read Lock Switch and PCB (CN10 & CN7).
(Refer to PCB Connector Check.)
• Perform Quick Test Mode.
Check Door Lock.
Check the output voltage of Door Lock Coil.
If it reads 120V, change Door Lock Switch, and if not, change PCB.
(Refer to PCB Connector Check.)
5.SVC Information
5-1. Troubleshooting

Problem What To Do
• Door is not aligned or closed properly.
• Perform Quick Test Mode.
Check Door Lock.
Check the output voltage of Door Lock Coil.
Will Not Lock
If it reads 120V, change PCB, and if not, change Door Lock Connector.
(Refer to PCB Connector Check.)
• Read Lock Switch and PCB (CN10).
(Refer to PCB Connector Check.)
5.SVC Information
5-1. Troubleshooting

Problem What To Do

• Make sure to close the door completely.


• Check for water left inside the washer. If so, go to “Will Not Drain”.
• Perform Quick Test Mode or Quick Spin Test.
Does the washer spin? (Before the test, empty the unit inside.)
If it doesn’t tumble after the above, change PCB.
When the problem persists, change the motor.
Will Not Spin • Check for loose connections at PCB, Water Level Sensor, Motor,
Hall Sensor Wire Harness. (CN8,CN9,CN3)
(Refer to the Component Testing Procedure.)
• Check motor windings resistance.
(CN9 Pin1&3 = 11.6 ohms (at ±7% 20°C/68°F),
Pin1&2 = 11.6ohms (at ±7% 20°C),
Pin2&3 = 11.6 ohms (at ±7% 20°C))
5.SVC Information
5-1. Troubleshooting

Problem What To Do
• Check for any kink on the drain hose. If any, straight it out.
• Check for any restriction in the drain hose.
• Close the door and press the Rotary Cycle Selector. For safety reasons,
the washer does not tumble or spin with the door open.
• When it is freezing outside, check if it is frozen inside the drain hose.
• Check if the water level signal input is correct. Go to Board Input Test Mode.
Will Not Drain
• Go to Quick Test Mode and do Drain Pump Test.
• Check if there is any twist in the hose (the one between Tub and Drain Pump).
• Check if it reads AC 120V at the pump when a spin cycle is selected.
• Read the winding resistance of the pump motor. (14.2  7% Ohms)
• Check the pump at CN10 (Pin6) on PCB. It should read AC 110~120V.
(Refer to PCB Connector Check)
5.SVC Information
5-1. Troubleshooting

Problem What To Do

• Unbalance due to not enough load. Put additional load.


• Due to excessive suds by using general detergent.
Load is too wet at the Use HE (High-Efficiency) or reduce its quantity.
End of the cycle. • Low Spin Speed or Drain Only was selected.
• Go to “ Will Not Spin”.
5.SVC Information
5-1. Troubleshooting

Problem What To Do

•Make sure there is no leakage in the inlet hose connections.


• Check for rubber gasket damage due to over-tightening.
• Check standpipe for leakage. Check if the standpipe contributes the leakage.
If so, the standpipe is under-capacity.
Leaks water. In this case, make sure to seal its opening tightly.
• Check waster hose connections.
(Water Supply/ Drain/ Dispenser Hose & Clamp)
• Check if rubber boot is water-tight.
• Check for any kink on the water hoses.
5.SVC Information
5-1. Troubleshooting

Problem What To Do
• Go to “Will Not Drain” and “Will Not Spin” and check the draining.
• Check PCB and Drain Pump for any loose wire connection.
• Perform Quick Test Mode or Board Output Test to drain.
• Use HE (High-Efficiency) or low sudsing detergent specially formulated
for front load washers.
Excessive Suds • Reduce the amount of detergent for that specific load size and soil level.
Keep in mind that towel creates more suds generally.
• Reduce the amount of detergent when water is soft,
or laundry is small or lightly soiled.
• Do one more washing cycle with cold water and a table spoon of salt
without detergent.
5.SVC Information
5-1. Troubleshooting

Problem What To Do

• Each washing selection deactivates some buttons.


• Child Lock is being activated. To exit, hold down Soil Level Key and Signal Key
No Key Operation
simultaneously until it sends out a beeping sound.
• When "End“ illuminates on the display, only the Power button works.
5.Reference Information
5-2. PCB Connector Check

① CN1 ⑬ ① CN2 ⑬

① CN4 ⑤

③ CN9 ①
① CN8 ④ ③ CN5 ①

⑤ ⑧ ① RY9 ② CN7
① CN3 ⑨ ①
④ ①
CN10
5.Reference Information
5-2. PCB Connector Check

Thermistor Check Door Lock Check


Check Voltage at Pin #6 and #3 of CN3 Check Voltage at Pin #1 of CN5 and Pin #7 of CN10
Tester Check = DC2.5V When Door Lock = AC120V
If it reads 5V, check if its connector is engaged properly. Check Voltage at Pin #1 of CN5 and Pin #2 of CN7
When Door Lock = AC120V
Door Switch Check
Check Voltage at Pin #6 and #4 of CN3 Door Unlock Check
When Door Open = DC5V Check Voltage at Pin #1 of CN5 and Pin #8 of CN10
When Door Close = DC0V When Door Unlock = AC120V

Water Sensor Check Drain Motor Check


Check Voltage and Frequency at Pin #6 and #7 of CN3 Check Voltage at Pin #1 of CN5 and Pin #6 of CN10
Reset water level = DC2.5V, 25.8KHz When Drain Pump operates = AC120V
Check Voltage and Frequency at Pin #6 and #8 of CN3
Reset water level = DC2.5V, 25.8KHz Water Valve Check
Check Voltage at Pin #1 of CN5 and Pin #1,2,3,4 of CN10
Sump Sensor Check When each Valve operates = AC120V
Check Voltage at Pin #4 and #2 of CN8
Tester Check = DC0V or 3.75V AC Power Check
Check Voltage at Pin #4 and #3 of CN8 Check Voltage at Pin #1 and #3 of CN5
Tester Check = DC0V or 3.75V Check Voltage at Pin #1 of CN5 and Pin #1 of CN6
Tester Check = AC120V
Motor Check
Resistance at Pin #1 and #2 of CN9 =11.6Ω Heater Relay Check
Resistance at Pin #1 and #3 of CN9 =11.6Ω Check Voltage at Pin #1 of CN5 and Pin #2 of RY9
Resistance at Pin #2 and #3 of CN9 =11.6Ω When Heater Relay operates = AC120V
5.Reference Information
5-3. Wiring Diagram
5.Reference Information
5-4. Components Check

Door S/W Water Sensor Water Valve

Common
Measure resistance between the Read resistances at Slip out the connectors and
center terminal (Common) and
each of the outer two terminals any two of the three terminals read its resistance
: Should be 60 Ω : Should be 14 Ω : Should be 1.14 Ω at each valve
5.Reference Information
5-4. Components Check

Drain Motor Drum Motor Heater

Plug out the connector and Plug out the connector and Read resistance at the squares
read resistance at the terminals read resistances at any two of : Should be 15.8 Ω
on Drain Pump the three terminals on Motor
: Should be 13.7 Ω : Should be 3.2 Ω
5.Reference Information
5-5. Schematic Diagram (Main PCB)
5.Reference Information
5-5. Schematic Diagram (Sub PCB)
5.Reference Information

5-6. Nomenclature
Model Code (Dealer)
Model Code (BOM)

WF 3 2 6 L A S 1 / XAA

Service Code For SEA


RPM Dealer Code
Year
9 : 900 L (Lowe’s)
0 : 1000 B (BBY) Color
1 : 1100 C (Costco) W (White)
2 : 1200 A (All) G (Dark Silver)
3 : 1300 L (Andre Blue)
R (Tango Red)

Capacity Feature Contents


3 : 3.3 cu.ft. - A : Ag+
4 : 3.4 cu.ft. - 1,2,3 : Good
WF - 4,5,6 : Better

(Washer Frontloading) - 7,8,9 : Best


5.Reference Information

5-7. Models

Dealer Models Remark

WF203ANW A(All), N(No Ag+), W (White)


WF203ANS A(All), N(No Ag+), S (Dark Silver)
ALL
5.Reference Information

5-8. Q & A

Q. How long does it take for the door to A. It takes approximately 2-3 seconds for the door to
unlock? unlock.

A. When “End” is displayed, the Power button should be


pressed or door should be opened before selecting
Q. The cycle is complete and “End” is another cycle. The display will show “End” until
displayed. How do I set another cycle? washer is turned off. To turn off washer, the Power
button should be pressed or the door should be
opened

A. When the Information Code is displayed, press the


Q. What should I do when Information Code
Start/Pause dial and then restart the cycle. For more
(“dc”) lights up?
information, refer to the Owner’s Manual

A. It is normal for a small amount of water remaining in


Detergent Drawer after it completes washing. Bleach
Q. There is a small amount of water left in
is usually flushed out into the tub at the beginning of
Detergent Drawer after the load is
the washing. Also, its compartment is washed again
complete. Is this normal?
during the following rinse cycle, removing any
remnants.
5.Reference Information

5-8. Q & A

A. Power button may have been accidentally bumped or pushed.


Q. When I went back to my washer, it was Reset the cycle and start the washer. Make sure the unit is
turned off. What happened? plugged into a live electrical outlet. Check house fuse or
circuit breaker.

A. If the power fails while the door is locked, the door will remain
locked until the power comes back on. If the power comes
Q. The washer door gets locked after a
back on while the door is still locked, the cycle will resume
power failure. How can I open it?
where it left off. If the door is unlocked, “PF” will display and
the washer will pause. Press Power Off and restart the cycle.

A. The water must be drained from the tub for the door to be
Q. The washer door does not unlock when
opened. Set the rotary dial to Spin Only and press the
there is water in the tub. How can I
Start/Pause dial. The door will open 2-3 seconds after the
open it?
Spin or Drain cycle is completed.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

1. Unplug the unit.


Top Cover 2. Remove screws(2ea) at the back.
3. Slide Top Cover back and lift it
up.

1. Unplug the unit.


2. Remove Top Cover.
MEMS Sensor
3. Disconnect the wire harness.
4. Remove the screws(2ea)

1. Unplug the unit.


2. Remove Top Cover.
Water Level Sensor 3. Remove the screw(1ea).
4. Disconnect the wire harness.
5. Take out Pressure Hose.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move


1. Unplug the unit.
2. Remove Top Cover.
3. Flip open the PCB cover.
Ag PCB
4. Disconnect the wire harness.
5. Remove screws (2ea) on the
frame.

1. Unplug the unit.


2. Remove Top Cover.
EMI Filter 3. Remove the earth screw.
3. Remove the acorn nut (13mm)
and disconnect the wire harness.

1. Unplug the unit.


2. Remove Top Cover.
3. Remove two screws for each
Water Valve
Single Hot and 3-Combo
Cold Valve.
4. Remove clamps and hoses.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

1. Unplug the unit.


2. Remove Top Cover
3. While pressing the release tab,
take out the drawer.
Dispenser
4. Remove screws(2ea).
5. Remove clamps and hoses.
6. After taking off the dispenser,
remove Fill Hose Clamp and Hose.

1. Unplug the unit.


2. Remove Top Cover.
3. Remove Dispenser Drawer.
Console 4. Remove screws(3ea) on the top.
5. Plug out all the connectors.
6. Unscrew(6ea) PCB and separate
it from Console.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move


1. Unplug the unit.
2. Remove screws(2ea) and take
out Door Assy from Front Panel.
3. Remove screws along the
Door perimeter of Glass Retainer.
4. Remove Glass Retainer.
5. Remove Door Glass.
6. Remove Hinge.
7. Remove Outer Window Panel.

1. Unplug the unit.


2. Remove Top Cover, Dispenser,
Console and Door.
4. Snap up the boot at 6 o’clock and
pull out the clamp spring.
5. Pull the boot from the lip formed
Front Panel into the front opening.
6. Remove screws(2ea) on the
bottom.
7. Remove screws(4ea) on the top.
8. Plug out the connectors to Door
Lock.
9. Lift out Front Panel.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

1. Unplug the unit.


2. Knock the unit down to Front
Panel (included).
Boot
3. Unscrew the boot clamp at 12
o’clock.
4. Pull out the boot.

1. Unplug the unit.


2. Knock the unit down to Front
Panel (included).
Heater
3. Remove the wire connectors.
4. Remove the nut (10mm) in the
center and take out Heater.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

1. Unplug the unit.


2. After removing screws(2ea) on
Back Cover, take out Back Cover
by sliding it up.
Motor 3. Remove the nut (19mm).
4. Remove the bolts (2ea, 8mm)
From the Motor.
5. Remove the wire connectors.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

1. Unplug the unit.


2. Remove Back Cover.
3. Remove the wire connector.
4. Remove Clamp and Drain Hose.
5. Remove Clamp and Pump Hose.
6. Remove the bolts (3ea, 13mm)
securing Drain Pump to Cabinet
Drain Pump Bottom.
7. Remove the screw securing
Drain Pump to the support bracket.
Twist Drain Pump clockwise to
remove.
* Make sure to put an empty
container under Drain Pump to
hold water inside.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

1. After the above knock-down to


Drain Pump, do the following.
2. Remove screws holding the wire
harness.
3. Remove the bolts (2ea,13mm)
securing Rear Struts to Cabinet
Bottom.
4. Swing Struts up against Tub to
make it easy to remove Tub Assy.
Outer Tub 5. Remove bolts (2ea each side,
13mm) securing Counter Weights.
and Spinner
6. Remove the screw holding the
(1) wire harness.
7. Remove bolts (2ea each side,
13mm) securing Front Struts to
Cabinet Bottom and swing Struts
up against Tub..
8. Loop the wire harness and
Water Pressure Hose out of its
retaining holders.
9. Remove screws (7ea) securing
Rail Frame and take it off.
6.Disassembly & Reassembly

PART NAME DESCRIPTION FIGURE Move

10. Remove Clamp and Vent Hose.


11. Loop out Suspension Spring by
lifting it up (each side).
12. Take out Tub and put it on
block supports (4" wood blocks or
their equivalents) to prevent shaft
damage.
Outer Tub 13. Remove screws (10mm)
around the perimeter of the tub.
and Spinner 14. Separate Front and Back Tubs
from each other.
(2) 15. Take out Spinner Drum.
16. Remove screws to
disassemble Baffles.

* When assembling, make sure


that Front and Back Tubs are
fastened up tightly. If not, it will
cause water leakage.
The End

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