ULTICAN 1204 SW 18th Street Blue Springs, MO 64015 Home:
816-228-9317 Cell: 816-876-8241 tu7dfe58@westpost.net SR. IT PROJECT MANAGER - IT MANAGEMENT CONSULTING EXECUTIVE PROFILE: Earned BS degrees in Computer Science and Business Management. Experienced Ernst & Young Big-4 Senior Manager, IT and business management consulting. Over 20 years* hands-on IT experience, and technology leadership in managing and overseeing large scale information systems projects and organizational programs in large corporate environments. Well versed in program/project budgeting, scheduling, staffing, resourcing, PM methodologies, developing business cases, ROI, risk assessments, and status reporting for senior management. Strong experience with project management methodologies agile, scrum, CMMI, waterfall, and other structured project approaches. Earned certifications include PMI-PMP, ITIL, and 6-Sigma. Sound technical knowledge of systems architecture, infrastructure technology, and application, database and systems design. Extensive experience developing policies, procedures, and their organizational implementation. Thorough understanding and use of diagraming and modeling techniques including: work break down structure, gantt and pert charting, resource/time/cost estimating, and familiar with major project management tools i.e. Microsoft Project/Server, Primavera, and others. Lead and managed large group teams of managers, team leaders, senior/business analysts, developers, and project administrators on national multiple project, cross functional, multi-site engagements. CAREER ACHIEVEMENTS: * Excellent communicator, educated with advanced degrees in Business Management demonstrated competencies in generating enthusiasm and results from IT, business, financial services, and security organizational team members. CAREER HIGHLIGHTS: * Directed top level IT professional services division in conducting IT engagements for business and financial services organizations. IT Projects included building comprehensive IT operational capabilities for GLBA, Vendor Management, Business Continuity/Disaster Recovery Planning, IT Risk Assessments, Information Security Programs, and others. * Lead business and financial services engagements in IT Architecture, IT Infrastructure, IT security, IT governance, and IT Risk/Compliance Management. Partnered with senior management and professionals across lines of business to enhance the organizations business applications, security-risk framework and security-risk governance models in support of developing robust, risk averse, enterprise IT risk managed operations. * Conducted Card Processing assessments, PINN, and compliance testing for major Financial Services organizations. Used VISA PCI testing procedures to gain certification. * Performed as senior executive of Sarbanes Oxley projects for 2 Fortune 1,000 Companies, SOX experience with Controls assessment, COSO, COBIT, ITIL, SOX remediation, change management, and access security. * Proactive senior IT executive with governance, audit, security; also IT executive with 2 Fortune 500 Companies, 2 Big-5/6 Firms. Led these organizations in key positions as Chief Technology Officer, Chief Information Security Officer, Chief Risk Officer, and Chief Regulatory Compliance & Privacy Officer in very strategic and technical roles. Developed and implemented effective enterprise *V information technology, operations, security, and risk & compliance, information programs. Built, tested and confirmed consistent IT, operational, and security, risk & compliance, policies, procedures, and standards. * Managed planning, development and implementation of global information technology systems and operations including data centers, high speed network communications and expansion growth plans. Established executive level awareness and understanding of information technology, operations, networks, security, risk management, policies, and standards. Identified and directed information technology, security risk, monitoring and compliance, through coordinating risk assessments utilizing Best Practices standards and risk acceptance processes. * Developed, implemented, and managed the overall enterprise governance process for information technology, information/physical security, and technical architecture/infrastructure ensuring consistency with the overall corporate strategic plan. Defined, identified, and classified critical information assets, assessed threats and vulnerabilities regarding those assets and implemented safeguard recommendations. Oversaw the investigation of security breaches and assisted with appropriate disciplinary and legal matters. PROFESSIONAL EXPERIENCE: Citizens Bank & Trust, Kansas City, MO 9/2009 *V Present Vice President - IT Program Management for Applications Development *V Management Consulting *X Performing as Director of PMO for multi-billion dollar financial services organization. Responsible and accountable for leading PMO office of multiple projects at multi-site locations for infrastructure and application implementation projects. Working with senior management and collaborating with IT and business unit management to prioritize to meet immediate needs and long term objectives, using Agile methodology. Metavante Corporation, Milwaukee, WI 2006 *V 8/2009 Senior Director Consulting & Professional Services *V IT Systems Development *V Financial Services *X Recruited to direct and lead *V the largest and most sophisticated *V Business IT - professional services engagements to large (multi billion) business, and financial services organizations. Recruited by Fortune 500 financial services firm Marshall & Ilsley $70 billion, division Metavante $3 billion. (Member of International Professional Service Division Senior Management Team) *X Directed large Business IT engagements including performing large systems implementations, systems conversions, systems integrations programs working closely with Business executives CEO, COO, CFO, CIO, to successful completion. *X Worked with Sales and Account management to formulate client strategy, determine recommendations, pricing, revenue, resources utilization, project timing, change management, escalation process, and the engagement reporting process. *X Utilized Business industry best practice in performing Business process improvements and IT governance, architecture, infrastructure, systems, audit, security, and risk improvement *V improving business operations and reducing costs. *X Worked with business senior management, internal and external auditors, regulators, SEC, Fed, FDIC, OTC, OCC, and other regulatory agencies, to identify and mitigate business operational and IT controls and risks in prepare for financial services examinations. *X Presented at International topics included IT Governance, Business Continuity & Disaster Recovery Planning, and Project Management Best Practices. Advanced Technology Solutions, Inc., Kansas City, MO 1997 *V 2006 Executive Director IT Consulting Services *V Project, Program, Systems/Applications Development *X Planned and directed the start-up and building of Advanced Technology Solutions a small privately owned (boutique firm) specializing in business and financial services IT consulting practice. Formulated corporate IT Organizational, Architecture, Infrastructure, Networks, Audit, and Security strategies and implemented IT, Audit and Security tactical programs with new and leading edge emerging technologies for Fortune 500 companies both nationally and internationally. *X Major IT challenges included: Thoroughly assessing the integrity, credibility and accessibility of current and historical information of corporate enterprises. Preparing organizations for accurate disclosure of financial and regulatory information. Ensuring detailed plans and contingencies were in place to guarantee scalable, fault tolerant data center abilities including disaster recovery plans, data security standards, technical infrastructure standards, firewall, and encryption policies. *X Directed the re-evaluation of corporate systems safeguards for IT, infrastructure, networks, data security, regulatory compliance, privacy and overall risk. Formalized Information Security Programs consisting of written coordinated documentation across all business functions describing program elements including the identification and inventory of policies and procedures of the Security Program. Further program information included documentation of IT management and employee*s roles and responsibilities, and designations. *X Performed in roles of - CIO, CTO, CISO, and Program Director - responsibilities and duties including: Formulation of comprehensive IT Operational, Systems, Architecture, and Infrastructure strategies. Ensuring that clear concise plans including scope, approach, and benefits realization were developed for senior management review and approval. *X Significantly raising the level of the organization*s awareness and understanding of the business-critical necessity for comprehensive and thorough IT Audit and Security, risk coverage enterprise-wide. Developed and coordinated company-wide information protection awareness programs, communicated audit and security strategies and status, and delivered risk assessment and impact to the senior management. *X Led and managed the implementation of the necessary IT Infrastructure, Systems, Networks, Audit and Security controls, and procedures to cost-effectively protect information assets from intentional or inadvertent modifications, disclosure or destruction. Ensured compliance with policies, procedures, standards and guidelines, including access controls and restrictions, encryption, control procedures, intrusion detection, penetration testing, incident response, and disaster recovery processes. *X A representative list of successful Fortune 500 clients include: Master Card, Alliance Data Services, American Express, Marshall & Ilsley, M&T Bank, and H & R Block, other available upon request. Comdisco, Inc., Chicago, IL Fortune 1000 Int'l Company 1994-1997 Vice President & Chief Technology Officer Enterprise Infrastructure, Systems, Applications *X Recruited to Direct and manage the rebuilding of the IT enterprise infrastructure and systems to support Comdisco a Fortune 500 company with revenues of $8 billion, assets of $10 billion, and over 15,000 employees globally. *X Proactive member of Senior Management Team aligning corporate business and IT goals and partnering with functional business units and executives to deliver superior operational results consistent with company*s strategic plan. Rose to new heights levels of cooperation between major business functions and IT resulting in significantly improved business and systems operations. *X Developed strategic plan and executed tactical and operational programs which provided increased productivity, performance, and services delivery. Set high performance goals aligning performance for success by standardizing on best-in-class technology utilizing world-class processes. Directed planning, development, implementation, and support for all business information systems, and security. *X Led and built IT Security, IT Audit, and IT Quality Assurance functions into the reorganized IT Organization. Developed IT Security Policies, Procedures, and rolled out to international IT organization. CAP Gemini, Morristown, NJ Fortune 1000 Int'l Company 1991-1994 Director of MIS-CTO National IT Consulting Firm *V Infrastructure, Systems, Applications *X Earned multiple promotions based on track record of achieving major IT and business (P&L) goals and objectives. Promoted to Director of MIS to lead international IT systems management and operations for Cap Gemini America - Gemini Professional Services a $6 billion international professional services firm with more than 15,000 professional services team members globally. *X Directed planning, staffing, budgeting, and operations of international IT organization with multi-site international data centers. Developed International IT Strategy in support of the corporate business strategy, and conducted the implementation of global information and technology programs. Served as chief technology officer and advisor to corporate executive officer*s and participated as a key member of the executive team. Partnered with functional business managers and their end-user teams to meet their business needs and systems requirements. Managed international systems security and IT audit teams. Developed Security Plan, policies, procedures, business continuity, and disaster recovery plans. Ernst & Young, Kansas City, MO 1986 - 1991 Senior Manager Ernst &Young *V Big-5 IT Project & Program Management, Systems Development *X Specialized in IT Project/Program Management, Systems Audit, Risk Management, Systems Security, and Systems Disaster Recovery on a National basis. Led major engagements with teams of 25 to 50 team members. Recognized for consistently exceeding major client project deliverable expectations. Certified in Project Mgt. and Security. EDUCATION & CERTIFICATIONS BS Degree - Computer Science (Bus. Info Systems & Security), Avila College, Kansas City, MO BS Degree - Business Management (Bus. Regulatory Compliance), Avila College, Kansas City, MO AAS Degree - Computer Science & Business Mgt., Penn Valley Community College, Kansas City, MO Certification *V IT Security, IT Audit, Project & Program Management, PMI, PMP Cap Gemini (International) Certification *V IT Security, IT Audit, Project & Program Management, Ernst & Young (Big-5) Certification *V IS Security, IS Audit, Project Management, Coopers & Lybrand (Big-6) Certifications- ITIL Certified, 6-Sigma Green Belt Systems Development: SDLC, COBOL, Assembler, CICS, SPF, VSAM INDUSTRY FOCUS Business Consulting & Professional Services Financial Services Information Technology Operations Insurance IT Governance & Security Health Care Network & Internet Services MILITARY EXPERIENCE United States Marine Corps, promoted to SGT. E-5, honorable discharge INTERNATIONAL International Enterprise Information Systems, Architecture, Infrastructure, Security, Risk & Compliance, Business Continuity, Disaster Recovery, Enterprise Operational IT Audits, IT Security, IT Operations - Management Professional Services throughout Europe, Asia, & North America TRAVEL Willing to travel as required nationally & internationally *V current passport