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BE A TRUSTED BUSINESS LEADER

Cahyana Ahmadjayadi
ABEG pok pek prak Meruya
March 13th , 2021

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What are Your Organizational Issues?

 2017 Citiasia Institute 2


Root of Organizational Performance Issues

 2017 Citiasia Institute 3


Anticipate Low Trust Symptoms

Disengagement

Lethargic Execution

Resistance to Change

Lack of Collaboration
 2017 Citiasia Institute 4
Avoid The Counterfeit Behaviour of Trust

 2017 Citiasia Institute 5


Avoid The Counterfeit Behaviour of Trust

 2017 Citiasia Institute 6


Double-edged Sword of Disruptive Force

TECHNOLOGY BRINGS DISRUPTION

The Danger

Distorted
Human Values Negative Impact
New Digital
Technologies
Stress and Disease
Hoax
Cloud
Extremism
Social Bad Business
Degraded Moral Horizontal Conflict
Mobile Practice Spamming
Big Data
Online Crime
Internet of Everything
Bankruptcy
Etc.
Life Style and
Behavioural
Disorder
Source: OpenMatters, LLC and Citiasia Analysis.

 2017 Citiasia Institute 7


Double-edged Sword of Disruptive Force

TECHNOLOGY BRINGS DISRUPTION

The Opportunities

New Source of
Value Improved
New Digital
Economics
Technologies
Lower marginal cost
Cloud
Higher loyalty
Social New Leadership New Business Higher profit margin
Mobile Style Models Higher revenue
Big Data
growth
Internet of Everything
Higher enterprise
value
New Types of
Customers &
Employees
Source: OpenMatters, LLC.

 2017 Citiasia Institute 8


What Defines Great Leader?
“Functional Leader is always Adaptable to any Change Including
Technology Change and Benefits Them to Build Strong Company through
Trust and Partnership”

 2017 Citiasia Institute 9


Functional Leadership Strategic Pillars

This model shows you the aspects that support the functional leadership: trust as
fundamental basis “enabler”, creativity, collaboration & co-creation as “driver” and
partnership as the key to deliver outstanding performance “performer”.

PARTNERSHIP
‘Performance’

Collaboration

Co-creation
Creativity
‘Innovation’

‘Teamwork’

‘Product’
TRUST
‘Credibility’
Source: Citiasia Institute Functional Leadership Model

 2017 Citiasia Institute 10


Functional Leadership Foundation: Trust

Trust Means Confidence


When we trust people and/or organizations, we have confidence in
them – in their integrity and in their abilities.

When we distrust people and/or organizations, we are


suspicious of them.

 2017 Citiasia Institute 11


Trust Economics and Importance

The traditional business formula:


Strategy x Execution = Results

But there is a hidden variable:


(Strategy x Execution) x Trust = Results

 2017 Citiasia Institute 12


Trust: A Function of Character and Competence

– Results
• What’s your track record? Expect to win.
• Start strong and finish strong.

– Capabilities
• Talents, skills, knowledge, attitudes and style.
• Learn with the intent to teach others what you learn.
• Accept to learn from everyone at any level.
• Keep yourself relevant.

– Intent
• Motive, Agenda, Behavior
• Do we genuinely care?
• Do we seek mutual benefit?
• Do we act in the Best interest of others?

– Integrity
• Honesty
• Telling the truth and leaving the right impression.
• Congruence (Walk the Talk)
• Show Humility and Courage to do what’s right.

 2017 Citiasia Institute 13


Our Business Lives from Trust

SHAREHOLDERS

CUSTOMERS AUTHORITY

OTHER
STAKEHOLDERS

 2017 Citiasia Institute 14


The Social Power: Learning from The Kite
Creativity Collaboration Co-‐creation

Learning from The Kites

The kites made from many different materials


from paper to rope from bamboo to plastic. It
is all tightened together and flown away sky
high, made it really nice to see.

 2017 Citiasia Institute 15


Build Collaboration
Creativity Collaboration Co-creation

Nike and Apple

 2017 Citiasia Institute 16


Leadership Style: Personal Experience Citiasia, Dicoding.com,
Pointrek/SisfoID, Telkom

2014-at present
Boc-Bank Mandiri
SAM-Polkam

2011-2013
Kabalitbang/SDM Dirjen Aptel

2010-2011 2005-2010

Deputi I/Str

2002-2004
Dirjen-BANGDA BUMN-IS

1999-2001 1998-1999

PosID

1994-1998
CASE-STUDY
PERUMTEL
- Alumni SUSPIM III 1988
- SUSPIM II
1981-1994 - SUSPIM SUSGAB
- KRA XXX-LEMHANNAS

 2017 Citiasia Institute 17


Trust Building Process

1 2 3

Understanding Understanding Nurturing


Ourselves Others Trust

 2017 Citiasia Institute 18


Kunjungi kami disini

institute.citiasiainc.id

citiasia institute

ca_institute

citiasia institute

 2017 Citiasia Institute 19


 2017 Citiasia Institute 20

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