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Social work is the discipline and practice profession that concerns itself with individuals, groups,

communities, and society as a whole. It aims to ensure that basic needs are met. It also enhances
collective responsibility, optimal health, social functioning, and the overall well-being of
individuals in society. Effective communication is essential in social work. This essay will
discuss how practical communication skills are at the heart of effective social work practice.

Effective communication in social work is significant since it helps in the following ways:

 Building and maintaining a relationship between social workers and clients.

Actual communication aids in understanding others and their states. Different individuals have
different communication requirements. Children need to be addressed in straightforward
language. This language will enable children to know what they must do concerning their health.
Accessible information is vital in social work in the UK to better understand ( England, NHS,
2016). This information will help access services and enable individuals to make well-informed
choices about their care. Social workers obtain essential information relevant to the clients' needs
(Collier, 2021). Social work professionals generate a philosophy of belief by sharing information
fast and freely, thus enhancing the strong bond that enables clients to share their problems.
Therefore the organization builds a strong bond that helps it to thrive.

 Managing employees

When managers in social work are effective communicators, they are in a position to inform staff
adequately of their responsibilities and what the organization expects from them. Clear and open
communication ensures that managers and employees are on the same page about directions,
objectives, and expectations. Managers should ensure that they meet with employees at least
once a week to break communication barriers (Woodcock Ross, 2016). This meeting will allow
the team to speak up on challenges they face. The manager should ensure that they keep
employees informed on what is happening. Therefore, good communication helps the manager
build better relationships, offer constructive feedback to their staff, and understand individual
goals that staff members wish to accomplish.

 Contributes to the growth of the organization

Effective communication builds patient satisfaction, morale, and engagement. Clients understand
the terms and conditions, which drive their commitment and loyalty. Social workers involve the
more patients, the more they participate and cooperate (Goossen & Austin,2017). Giving
accessible information is the key to a diverse workflow. It supports NHS England's aptitude to
enlarge beyond the fairness issues. Effective communication will help clients find out what
carers, services users, and other professionals feel.

 Ensures transparency

Organizational transparency in social work refers to the practice of sharing information


concerning the organization's actions with its people with the intent to generate accountability,
clarity, and trust. When there is regular communication internally and externally in social work,
the organization remains transparent (Goossen & Austin, 2017). Transparency is significant
since it builds trust among workers and patients. Transparency is the basis for confidence among
social work organization, their workers, and patients. Through communication, social workers
can have an open and honest discussion with patients on matters related to their health. Therefore
coming up with possible solutions to the issue.

 Builds an effective team

A more operational and cohesive team will emerge when open communication in social work is
encouraged. When social workers communicate well with patients, it boosts morale. When
clients feel well informed and involved, they can cooperate with the workers (Woodcock Ross,
2016). Teamwork in social work leads to improved work ethic. When there is good
communication within the team, it gives a chance to execute projects, exchanges ideas, and
cooperate. Teamwork will help the organization work towards a common goal and achieve them.

Therefore effective communication in social work is significant. Improving communication


among social work managers and workers is essential in the organization. It creates a
collaborative and cohesive workplace. Blockages are cleared, barriers are broken down, and
members feel involved and appreciated, thus creating a conducive environment for the
workplace.

References

Gallagher, M., Smith, M., Hardy, M., & Wilkinson, H. (2012). Children and families’
involvement in social work decision making. Children & Society, 26(1), 74-85.

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