Professional Documents
Culture Documents
communities, and society as a whole. It aims to ensure that basic needs are met. It also enhances
collective responsibility, optimal health, social functioning, and the overall well-being of
individuals in society. Effective communication is essential in social work. This essay will
discuss how practical communication skills are at the heart of effective social work practice.
Effective communication in social work is significant since it helps in the following ways:
Actual communication aids in understanding others and their states. Different individuals have
different communication requirements. Children need to be addressed in straightforward
language. This language will enable children to know what they must do concerning their health.
Accessible information is vital in social work in the UK to better understand ( England, NHS,
2016). This information will help access services and enable individuals to make well-informed
choices about their care. Social workers obtain essential information relevant to the clients' needs
(Collier, 2021). Social work professionals generate a philosophy of belief by sharing information
fast and freely, thus enhancing the strong bond that enables clients to share their problems.
Therefore the organization builds a strong bond that helps it to thrive.
Managing employees
When managers in social work are effective communicators, they are in a position to inform staff
adequately of their responsibilities and what the organization expects from them. Clear and open
communication ensures that managers and employees are on the same page about directions,
objectives, and expectations. Managers should ensure that they meet with employees at least
once a week to break communication barriers (Woodcock Ross, 2016). This meeting will allow
the team to speak up on challenges they face. The manager should ensure that they keep
employees informed on what is happening. Therefore, good communication helps the manager
build better relationships, offer constructive feedback to their staff, and understand individual
goals that staff members wish to accomplish.
Effective communication builds patient satisfaction, morale, and engagement. Clients understand
the terms and conditions, which drive their commitment and loyalty. Social workers involve the
more patients, the more they participate and cooperate (Goossen & Austin,2017). Giving
accessible information is the key to a diverse workflow. It supports NHS England's aptitude to
enlarge beyond the fairness issues. Effective communication will help clients find out what
carers, services users, and other professionals feel.
Ensures transparency
A more operational and cohesive team will emerge when open communication in social work is
encouraged. When social workers communicate well with patients, it boosts morale. When
clients feel well informed and involved, they can cooperate with the workers (Woodcock Ross,
2016). Teamwork in social work leads to improved work ethic. When there is good
communication within the team, it gives a chance to execute projects, exchanges ideas, and
cooperate. Teamwork will help the organization work towards a common goal and achieve them.
References
Gallagher, M., Smith, M., Hardy, M., & Wilkinson, H. (2012). Children and families’
involvement in social work decision making. Children & Society, 26(1), 74-85.