EXAMINATION SHEET FM-UDINUS-BM-04-15/RO

FACULTY OF ECONOMICS AND BUSINESS

UNIVERSITAS DIAN NUSWANTORO SEMARANG
Jl. Nakula I No. 5-11 Semarang Telp. 024. 3567010 Fax. 024. 3565441
MID TERM EXAMINATION
Subject : Operations Management Time : 90 minutes
Class : International Type : Open Book
Day / Date : Lecturer : Haunan Damar, S.S.T., MBA
Directions
a. The examination sheet contains 2 pages and 5 questions.
b. Answer all the questions provided.
c. You may use English or Bahasa Indonesia to answer.
d. Your answer should be submitted in PDF format.

QUESTION A

1. Mention 3 strategic OM decisions that you know, explain why each of them is important
and give example of these decisions in business! (15 points)

2. It is said that “improving quality can also improve profitability”, explain how can a
company benefit from improved product quality! (15 points)

3. Multifactor productivity of Carrington Industries increases 25% from last year’s. If this
year’s multifactor productivity is 0.62, what is last year’s productivity? Show your
calculations! (20 points)

4. Number of visitors of FixIt Car Repair in 2020 is as follow: (25 points)

Months Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Visitors 41 45 47 51 49 53 55 50 48 52 55 58
Calculate the forecast number of visitors in January 2021 using
a. Naïve method
b. 3-months moving average (n=3)
c. Make a table of forecast and calculate the MAD and MSE of Fixit Car Repair with
(n=3)

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 EXAMINATION SHEET FM-UDINUS-BM-04-15/RO
FACULTY OF ECONOMICS AND BUSINESS
UNIVERSITAS DIAN NUSWANTORO SEMARANG
Jl. Nakula I No. 5-11 Semarang Telp. 024. 3567010 Fax. 024. 3565441

5. Below is the network of a project in Hexagon Bike Company. (25 points)

a. Determine the critical path by calculating its forward and backward pass.
Show your drawing on the answer.
b. Which activities contain slack? How long are the slacks?

Course Coordinator, Head of Management Department

Faculty of Economics and Business

Haunan Damar, S.ST., MBA Prof. Dr. Amron, MM

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