M alaysia

M u l t i c u l t u r a l
Culture and workplace – Working with
Malaysian

• Dealing with Expatriates at Government

Department and Corporate Companies;
Protocol and Behaviour;
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Organisation Culture
Importance
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Individual
Intra
Inter
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Ways to interact
A common platform for employee
Extract the best of the employee
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An extension of family unit

 Leader sees as a father figure
 Senior staff as big brothers
 Leader as role model; knowledgeable and experienced
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Observe hierarchy
Polite system
Language
Dress code
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Respect the elders

 Salutary titles
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Third person
Face saving
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 Help is unconditional
 Managers care the employee
and their family
Extra mile from
employee
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 Consultative approach

Resolve the
conflicts
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 Authority acceptance
 Delegation of work

Maintaining
Harmony, Unity and
Understanding
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 Outlines for employee

 Group-oriented culture

Good, right,
bad or wrong