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The Lebanese International University- Mauritania

English 202 (Administrative Communication)

Autumn 2021- Final Exam

1. What are the elements of a business letter? Give concrete examples of each one. ( 5 marks)

2.  “Make a customer, not a sale.” Katherine Barchetti

React on the quote above regarding the importance of building effective customer relations (5
marks)

3. Talk about CV preparation ( 5 marks)

4. Discuss job interview process. ( 5 marks)

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