Laboratory work # 2.

Conducting and designing a literature review on the topic of research

(development) The purpose of the work is to compile a list of literature on the topic
of the study (project) in accordance with the requirements, to describe the literature
review, referring to the sources
Food delivery in USA
Delivery companies are among the lucky businesses that have seen significant
growth due to the pandemic. For many restaurants, cooperation with food delivery
services has become the only way to make ends meet during the temporary
lockdowns that have become the new norm over the past year. Restrictions on on-
site meals are forcing more and more customers to eat ready meals at home.
Recently , the revenue of food delivery apps has more than doubled . Third-party
service providers are also profiting from the growth of e-commerce sales, as
autonomous technologies provide delivery services with more opportunities for
growth.[1].
DoorDash
Market capitalization: $43 billion
Year of foundation: 2013
Annual revenue: $2.9 billion (2020)
This food delivery startup provides a digital logistics platform connecting more
than 450,000 merchants with more than 20 million consumers in the US, Canada
and Australia. Recently, it was the most popular method of food delivery in the
United States, accounting for 55% of the food ordered. In 2020, DoorDash
expanded the scope of its activities to the delivery of groceries and everyday
goods. The company also offers:subscription service for regular customers. At the
end of 2019, DoorDash entered into a partnership agreement with Chase to provide
free DashPass membership to millions of credit card holders. However, many
critics consider DoorDash's assessment to be a bubble that will burst as soon as the
pandemic is over. Its shares rose sharply immediately after the IPO (from $102 to
$180 per share on the first day of trading), but fell to a more moderate level when
the hype subsided (about $ 130 now).[1]
DoorDash, Inc. is an American company that operates an online food
ordering and food delivery platform. It is based in San Francisco, California,
United States. With a 56% market share, it is the largest food delivery company in
the United States.  It also has a 60% market share in the convenience delivery
category. As of December 31, 2020, the platform was used by 450,000 merchants,
20,000,000 consumers, and 1 million deliverers. DoorDash went public in
December 2020 on NYSE and trades under the symbol DASH.
In the fall of 2012, Stanford University students Tony Xu, Stanley Tang, Andy
Fang and Evan Moore (now a partner at Khosla Ventures) were getting feedback
on a mobile app for small business owners when a macaroon store owner asked for
help using technology for deliveries.
DoorDash features:

 Dual rating features. With DoorDash, rating for the food and quality
other for the dashers is easy.
 Usage of AI. This food delivery app works on artificial intelligence to
suggest a list to its users, which is based on the people’s choice.
 Live tracking. Its customers with live tracking features can track
where the food has delivered after ordering. They also receive
regular updates about the position of the delivery on their device.
 Top menu option. This helps users easily discover the top foods that
have been ordered by numerous customers from a specific
restaurant.

In January 2013, they launched PaloAltoDelivery.com in Palo Alto,

California. Early customers were mostly students at Stanford University. In the
summer of 2013, it received $120,000 in seed money from Y Combinator in
exchange for a 7% stake. It incorporated as DoorDash in June 2013.
In October 2017, CFO Mike Dinsdale left DoorDash less than a year after he
started working for the company.[8]
In December 2018, DoorDash overtook Uber Eats to hold the second position in
total US food delivery sales, behind GrubHub.[9] By March 2019, it had exceeded
GrubHub in total sales, at 27.6% of the on-demand delivery market.[10] By early
2019, DoorDash was the largest food delivery provider in the U.S., as measured by
consumer spending.[11] It maintained that market position in 2019.[12]
In October 2019, DoorDash opened its first ghost kitchen, DoorDash Kitchen,
in Redwood City, California, with four restaurants operating at the location.[13]
By June 2020, DoorDash had raised more than $2.5 billion over several financing
rounds from investors including Y Combinator, Charles River Ventures, SV
Angel, Khosla Ventures, Sequoia Capital, SoftBank Group, GIC, and Kleiner
Perkins.
In April 2020, during the COVID-19 pandemic, DoorDash announced it had
"stockpiled tens of thousands of gloves and bottles of hand sanitizer" and was
offering them to delivery drivers for free. The company also said it had changed
the default drop-off option to contactless delivery. That month, DoorDash became
the fastest growing food delivery service.
In October 2020, the company launched its "Reopen for Delivery" program to have
brick-and-mortar restaurants that have closed due to the COVID-19
pandemic partner with local ghost kitchen operators to offer food delivery- and
pick-up-only service.
In November 2020, DoorDash announced the opening of its first physical
restaurant location, partnering up with Bay Area restaurant Burma Bites to offer
delivery and pick-up orders.
On December 9, 2020, the company became a public company via an initial public
offering, raising $3.37 billion.. In the subsequent quarter share price has fallen to
below 40% of the IPO value.
Markets
DoorDash began expanding into international markets in 2015, launching
in Toronto, Canada. The company started operating in markets outside North
America in 2019, officially launching in Melbourne, Australia, in September and
later expanding further into the country. In June 2021, the company expanded its
market presence again, launching services in Sendai, Japan.
The company expanded its service offerings in 2020, adding grocery delivery
initially in California and the Midwest in August 2020. DoorDash expanded the
service offerings in 2021 to include DoubleDash, which allows for orders from
multiple merchants, and alcohol delivery in 20 U.S. states, the District of
Columbia, Canada, and Australia.
Acquisitions[edit]

 Caviar – In October 2019, DoorDash acquired Caviar, a service

specializing in food delivery from upscale urban-area restaurants that
typically do not offer delivery, from Square, Inc. for $410 million.
 Scotty Labs – In August 2019, the company acquired Scotty Labs, a tele-
operations startup company that focuses on self-driving and remote-
controlled vehicle technology.
 Chowbotics – On February 8, 2021, DoorDash announced its acquisition
of Chowbotics, a robotics company known for its salad-making
robot. The companies did not disclose the terms of the deal, but
Chowbotics was valued at $46 million in 2018.
 Wolt - On November 9, 2021, DoorDash announced its acquisition of
Wolt for over $8.1 billion
Withholding of tips
In July 2019, the company's tipping policy was criticized by The New York Times,
and later The Verge and Vox and Gothamist. Drivers receive a guaranteed
minimum per order, which is paid by DoorDash by default. When a customer
added a tip, instead of going directly to the driver, it first went to the company to
cover the guaranteed minimum. Drivers then only directly received the part of the
tip that exceeded the minimum. A DoorDash customer filed a class action
lawsuit against the company for its "materially false and misleading" tipping
policy. The case was referred to arbitration in August 2020. Under pressure, the
company revised its policy. The company settled a lawsuit with District of
Columbia Attorney General Karl Racine for $2.5 million, with funds going to
deliverers, the government, and to charity.
Antitrust litigation
In April 2020, in the case of Davitashvili v. GrubHub
Inc. DoorDash, Grubhub, Postmates, and Uber Eats were accused of monopolistic
power by only listing restaurants on their apps if the restaurant owners signed
contracts which include clauses that require prices be the same for dine-in
customers as for customers receiving delivery.[58][59][60][61] The plaintiffs stated that
this arrangement increases the cost for dine-in customers, as they are required to
subsidize the cost of delivery; and that the apps charge “exorbitant” fees, which
range from 13% to 40% of revenue, while the average restaurant's profit ranges
from 3% to 9% of revenue. The lawsuit seeks treble damages, including for
overcharges, since April 14, 2016 for dine-in and delivery customers in the United
States at restaurants using the defendants’ delivery apps. Although several
preliminary documents in the case have now been filed, a trial date has not yet
been set.
Data security
On May 4, 2019, DoorDash confirmed 4.9 million customers, delivery workers
and merchants had sensitive information stolen via a data breach. Those who
joined the platform after April 5, 2018 were unaffected by the breach.[2]

Philanthropy
In 2018, DoorDash launched Project DASH, a partnership with local food
security organizations to deliver donations to those in need. By August 2019, the
program had expanded to 25 cities in the United States and Canada and had
delivered more than one million pounds of food. As of September 2021, Project
DASH operated in more than 900 cities and had delivered more than 15 million
meals.
DoorDash partnered with the National Urban League in 2020 as part of its Main
Street Strong program, which included a pledge of $200 million over five years to
support restaurants during the coronavirus pandemic. The partnership with the
NUL includes $12 million in funding to assist drivers of color in building job skills
and financial literacy.[2]
Delivery anywhere you are. DoorDash offers the greatest selection of your favorite
local and national restaurants, convenience stores, and grocery stores -- more than
310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more
time doing the things you love — we'll take care of the rest. First month, $0
delivery fees. Restrictions apply: https://drd.sh/tF5uns/
SIGN UP FOR DASHPASS
Get unlimited $0 delivery fees on the best of your neighborhood from restaurants,
grocery stores, convenience stores, pet stores, and more. Plus, DashPass members
get access to exclusive items and offers, 10% off eligible orders thanks to reduced
service fees, and 5% back on eligible Pickup orders. Your first 30 days on
DashPass are free, then $9.99/month. Cancel anytime.
RESTAURANTS AND MORE, JUST A FEW TAPS AWAY
Discover local, on-demand delivery or pickup from restaurants, nearby grocery and
convenience stores, and more. Get what you need faster with quick and easy
ordering.
NO-CONTACT DELIVERY
Deliveries are now left at your door by default and you have the choice to select
“Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will
know you want them to leave your food in a safe place and alert you when it’s
ready for pickup.
SCHEDULE DELIVERIES
Advance ordering allows you to get your food when it's most convenient for you.
REAL-TIME TRACKING
See when your order will arrive. From food quality to prep-times to traffic to
weather, we've factored in all the elements that come between you and your food.
NO MINIMUMS
Order as little or as much as you want.
PAYMENT
Conveniently pay via Apple Pay or credit card.
ABOUT DOORDASH
DoorDash is a technology company that connects people with the best in their
cities. We do this by empowering local businesses and in turn, generate new ways
for people to earn, work and live. We started this by facilitating door-to-door
delivery, but we see this as just the beginning of connecting people with possibility
-- easy evenings, happier days, bigger savings accounts, wider nets and stronger
communities.
Growing every day and currently serving over 4,000 cities across the United
States, Puerto Rico, Canada, and Australia.National partners include: Chick-fil-A,
Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse,
Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's
Southwest Grill, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's,
California Pizza Kitchen, Papa Murphy’s, Jack in the Box, Five Guys, Boston
Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba Mexican Eats, El Pollo
Loco, Noodles & Company, Buca di Beppo, White Castle, SmashBurger,
Schlotzsky’s, and many more.[6]
Seamless
Founded in 1999 as a food ordering website, Seamless has matured into an all-
encompassing food delivery hub with an app and more. It is one of the most popular food
ordering apps in the USA. It is also one of the oldest players in the town.The
headquarters of the Seamless food delivery company is in New York City,
USA. Currently, it provides the food delivery and takeout in more than 600 cities. In the
year, 2013- Seamless and Grubhub announced a merger with seamless holding 58% and
Grubhub holding 42% of the equity.Currently, Seamless has 1M+ users on Google play
store and 700k+ users on Apple store. The brand has been taking necessary delivery
precautions because of Covid-19 pandemic. Features:

 Customer App
 Restaurant App
 Driver App

The cost of developing a seamless clone application will range somewhere

between USD 10,000 to USD 35,000 depending upon the features.[4]

Grubhub Inc. is an American online and mobile prepared food ordering and

delivery platform owned by Just Eat Takeaway that connects diners with local
restaurants. The company is based in Chicago, Illinois and was founded in 2004.
As of 2019, the company had 19.9 million active users and 115,000 associated
restaurants across 3,200 cities and all 50 states in the United States. Grubhub
Seamless went public in April 2014 and was traded on the New York Stock
Exchange (NYSE) under the ticker symbol "GRUB".
On June 9, 2020, Netherlands based Just Eat Takeaway announced an agreement to
buy Grubhub for $7.3 billion in stock.
The original Chicago-based Grubhub was founded in 2004 by Mike Evans and
Matt Maloney to create an alternative to paper menus. Two years later, in 2006,
Maloney and Evans won first place in the University of Chicago Booth School of
Business's Edward L. Kaplan New Venture Challenge with the business plan for
Grubhub.
In November 2007, Grubhub secured $1.1 million in Series A funding, led by
Amicus Capital and Origin Ventures for the purpose of expanding into San
Francisco and New York markets. In March 2009, Grubhub earned $2 million in
Series B funding, led by Origin Ventures and Leo Capital, which was followed by
$11 million in Series C funding, led by Benchmark Capital in November 2010. In
March 2011 $20 million in Series D funding was raised (led by DAG Ventures).
Grubhub's portfolio of brands includes Seamless, AllMenus, MenuPages, LevelUp,
and Tapingo. Seamless is an online and mobile food ordering platform for regional
restaurants active in the U.S. and London.
In September 2011, Grubhub secured $50 million in Series E funding and acquired
New York–based competitor Dotmenu, the parent company of Allmenus and
Campusfood. Grubhub completed the acquisition of AllMenus that
month. MenuPages was acquired by Seamless in September 2011.
DiningIn, an online ordering and food delivery company based in Brighton,
Massachusetts, was acquired by Grubhub in February 2015. Restaurants on the
Run, a corporate food delivery company based in Aliso Viejo, California, was
acquired by Grubhub in February 2015. In December 2015, Grubhub acquired
Delivered Dish, a restaurant delivery service in seven markets across the Pacific
Northwest and Southwest, including Denver, Las Vegas, San Diego, Portland, El
Paso and Albuquerque. LAbite, a Los Angeles–based restaurant delivery service,
was acquired by Grubhub in May 2016.[5]

Food delivery in Russia

This article showcases our top picks for the best Russian based Food Delivery
companies. These startups and companies are taking a variety of approaches to
innovating the Food Delivery industry, but are all exceptional companies well
worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to
established brands.
We selected these startups and companies for exceptional performance in one of
these categories:
Barogo
Crunchbase Website Twitter Facebook Linkedin
Barogois is a Logistics & Supply Chain firm offering delivery, technology, mobile,
transportation, e-commerce, food delivery services.
Qummy
Crunchbase Website Twitter Facebook Linkedin
Robotic cooking. Up to 7 minutes, no cooks or kitchen. For dark stores, gas
stations, HoReCa, offices and home.
Elementaree
Crunchbase Website Twitter Facebook Linkedin
Elementaree delivers ready-to-cook and ready-to-eat meal kits on a subscription
basis.
Broniboy
Crunchbase Website Twitter Facebook Linkedin
Broniboy is an e-commerce platform that focuses on the delivery of food, grocery,
and other products.
Chefmarket.ru
Crunchbase Website Twitter Facebook Linkedin
Chefmarket.ru the leading meal-kit company in Russia.
iGooods
Crunchbase Website Twitter Facebook Linkedin
iGooods is a Saint Petersburg supermarket delivery service.
Dodo Pizza
Crunchbase Website Twitter Facebook Linkedin
Pizza company base on a cloud-based information system Dodo IS. There are 300+
stores in 11 countries including the US and China.[7].

Restaurant meals
1. Delivery Club
This website combines hundreds of food delivery services in Moscow, listing more
than 5,000 restaurants. The service is free, that is, you only pay for what you order.
Only this site lets you compare prices and time of delivery (usually 30-60
minutes).
2. Yandex.Eda(Yandex.Food)
This service is ideal if you want to order fast food, Italian, Japanese, or Georgian
cuisine. Only famous restaurants are listed, and the punctuality of the delivery guys
is closely monitored. The average order takes 33 minutes to arrive. Delivery covers
Moscow, St. Petersburg, Kazan, Sochi, and 20 other cities across Russia.
Features :
 On-Demand Food Ordering App Push Notifications. ...
 Providing Contact Information for the Delivery Person. ...
 Reward/Discount Programs, Cashback Programs, and Loyalty Programs. ...
 Food Delivery GPS Tracking in Real-Time. ...
  Simple Payment Methods. ...
 Search Filters.

Product sets with recipes

3. Partiya Edy(Consignment of Food)
This is a great service if you want to cook dinner for friends in 30 minutes. You
can order food for 3 or 5 meals, for 2 or 4 people. You receive a large box of pre-
packaged groceries. Chilled meat and dairy products are sent in a thermopacket.
Included is a recipe with step-by-step instructions and photos. Besides meals, you
can order sets for soup, breakfast, desserts, and smoothies.
3 meals for two costs 2,395 rubles, a box of groceries for 5 juicy smoothies for two
1,772 rubles, and 5 children’s meals 1,328 rubles.
The menu is varied with classic, family, and vegetarian dinner options, plus 10-
minute meals. If you don’t like a particular dish, you can replace it.
Free delivery in Moscow and St. Petersburg, and within a 30km radius of them.
4. Elementaree
If you only have 15 minutes to spare on cooking, this service is for you. Fresh,
sliced ingredients are delivered to your door in special packages. There is no need
to peel potatoes or cry over onions. It comes with an original sauce, and all spices
and noodles are weighed out to the gram. The only extras required are salt and oil,
plus the greens need to be washed. There are instructions for each dish and photos
of how they should look when ready.
The first 5 meals for two can be ordered at the promo price of 1,850 rubles; the
usual menu price per day is 2,500 rubles. The service lets you order dishes for 3-7
days and unselect any ingredients you don’t want. The menu is updated every
week. Delivery in Moscow is free.
Diet food
5. Dellos Delivery Diet
Who can resist vegetable borsch with cherries? Dieting does not mean an end to
haute cuisine — as proved by this diet food service from the restaurant group
Maison Dellos. The menu is the work of Dmitry Eremeev, head chef of Turandot
Restaurant, together with a dietician. The Detox vegan program, for instance,
provides a minimal daily calorie intake of just 1,000-1,200 kcal, and costs 3,500
rubles per day. There are also programs for those looking to lose weight more
measuredly.
The menu is designed for a week on average, but it is possible to order a trial day
or individual dishes. Ordered food is delivered in the morning inside a thermo bag.
All dishes are labeled and packed in lunchboxes, in which they can be heated up.
The set also includes disposable cutlery, structured water, and tea.
Delivery inside the Moscow Ring Road is free.

6. D-light
The principle behind this service is similar, but with more familiar dishes. It offers
healthy food for the whole day, including snacks in the form of baked apples or
kissel (a sweet jelly drink). There is a quick weight loss program (lite menu), or a
business menu for the longer term. Two lite program trial days cost 1,800 rubles;
the business menu is 2,600 rubles.
Also available is a premium menu with various programs for vegetarians, athletes,
pregnant women, and seafood lovers. Delivery inside the Moscow Ring Road is
free.
Market products
7. MoscowFresh
If it’s delicacies you want, you’ve come to the right place. This service delivers
products from Moscow’s central markets: from farm cottage cheese and domestic
meat to exotic fruits. It offers a large selection of fish and seafood, chilled and
frozen. Be sure to check out the smelt from Murmansk Region, and the North Kuril
scallops and Kamchatka crab meat from the Far East. Select what products you
want from the online photos, place an order, and get wood stove-baked bread and
other goodies delivered to your door. No haggling necessary!
Delivery inside the Moscow Ring Road (290 rubles or free for orders over 5,000
rubles) and in the west of Moscow Region. [8]
VEB Ventures renounced plans for a $7 million capital injection into online
grocery delivery service, Golama, Russian business daily Kommersant reported,
with VEB considering the risks of the venture to be excessively high. Golama had
previously completed a $2.3 million funding round, but failed to secure a co-
investor for the latest deal. The startup said it had invested almost $8 million in
logistics, order management and CRM systems, and claimed to be “close to break
even” before eventually running out of cash.
Foodza, a startup that organized direct supplies of fresh fruit and vegetables to
retail stores, restaurants and cafés, is also going bankrupt, after securing $1 million
in funds from Mail.Ru, Larix VC and FJ Labs in 2018. The company was led by
Vladimir Kholyaznikov, an e-commerce veteran who made his name at the helm of
flash sales platform KupiVIP. Kholyaznikov told Rusbase Foodza was close to
finalizing a new funding round, but ultimately backed out of the deal, considering
the company financially weak and lacking a “sustainable business model.”

Superbro — a spin-off of courier service Dostavista — also stopped operating in

January, failing to demonstrate the “skyrocketing growth” its founders had hoped
for, after building a network of around 1,200 retailers.
Market Competition
The three failures do not reflect any slowdown of the Russian online delivery
market, which has been growing at an annual rate of at least 40% over the last two
years, figures from Data Insight show.
“Old leaders like Utkonos and Okey tend to grow more slowly, reducing their
market share, while newer companies are grabbing more and more ‘share of voice’
in [the] market,” Data Insight co-founder Boris Ovchinnikov said.
Last summer saw a series of strategic moves in the sector. Food delivery startup
iGooods attracted nearly $5 million from Joom, a Russian-founded international
marketplace, and PIK Group, a leading residential property developer, invested in
a St. Petersburg-based e-grocery service. [9]
Can I order Russian Food delivery near me with Uber Eats?
Uber Eats is available in hundreds of cities around the world. Enter your delivery
address to explore any Russian Food delivery options near you.
How can I find Russian Food food near me or Russian Food restaurants near me?
To discover Russian Food restaurants near you that offer food delivery with Uber
Eats, enter your delivery address. Next, you can browse restaurant menus and order
food online from Russian Food places to eat near you.
Are the Russian Food spots near me that I can order from the same everywhere in
my city?
Your Russian Food delivery options may vary depending on where you are in a
city. Enter the address you’re curious about to browse the Russian Food restaurants
nearby that deliver.
Can I order pickup from Russian Food restaurants near me with Uber Eats?
In some cities you can opt to place a pickup order or a dine-in order. See step-by-
step directions here on how to place a non-delivery order.
How do I know which Russian Food restaurants near me are open late?
View the restaurant’s business hours to see if it will be open late or around the time
you’d like to order Russian Food takeout. [10]
Revenue in the Online Food Delivery segment is projected to reach US$2,735m in
2022.
Revenue is expected to show an annual growth rate (CAGR 2022-2026) of 7.77%,
resulting in a projected market volume of US$3,689m by 2026.
The market's largest segment is Restaurant-to-Consumer Delivery with a projected
market volume of US$1,628m in 2022.
In global comparison, most revenue will be generated in China (US$158,137m in
2022).
The average revenue per user (ARPU) in the Online Food Delivery segment is
projected to amount to US$67.91 in 2022.
In the Online Food Delivery segment, the number of users is expected to amount to
56.0m users by 2026.
User penetration in the Online Food Delivery segment will be at 27.6% in 2022..
[11]

References
1. https://wfin.kz/publikatsii/technology/technology/41119-top-10-
kompanij-po-dostavke-v-ssha.html
2. https://en.wikipedia.org/wiki/DoorDash
3. https://www.icoderzsolutions.com/blog/top-5-food-delivery-apps-
in-usa/
4. https://www.icoderzsolutions.com/blog/top-5-food-delivery-apps-
in-usa/
5. https://en.wikipedia.org/wiki/Grubhub
6. https://www.appannie.com/ru/apps/google-play/app/
20600004153187/
7. https://beststartup.asia/35-top-russian-food-delivery-companies-
and-startups/
8. https://www.rbth.com/russian-kitchen/330087-top-7-food-
delivery-services-moscow
9. https://www.themoscowtimes.com/2020/02/03/tough-competition-
in-russias-online-delivery-race-a69127
10.https://www.ubereats.com/near-me/russian
11.https://www.statista.com/outlook/dmo/eservices/online-food-
delivery/russia