Dr Heila Pienaar

EXPERIENCE SKILLS

■ University of Pretoria Library (June 1988-December 2018):

Deputy Director: Strategic innovation Creative &
innovative
■ University of South Africa (Jan 1987-May 1988): Lecturer,
Department of Information Science Ability to identify,
■ SA Defence Force, Directorate of Information Service (re)conceptualise and
(1977-1986): Information Manager
implement new ideas
■ *University of Pretoria (2010-2017) Lecturer, Carnegie
M.IT, Department of Information Science Strategic
*University of Pretoria (2014-2017) Lecturer, Carnegie management and
CPD, Department of Information Science leadership
University of Pretoria (2022- ) Research Associate,
Department of Information Science

AWARDS

EDUCATION P.C. Coetzee award for

■ D Phil (An interdisciplinary doctorate in Information advanced research in
Science, with a co-supervisor specialising in Industrial and
Organisational Psychology): The creative and innovative Library and Information
university library (Afrikaans). Three theoretical variables Science, University of
were studied, namely organisational structure,
organisational climate and culture, and the personality of Pretoria
individuals in organisations. The empirical study examines
the possible relationship between the degree of creativity
and innovation of university libraries and the organisational Literati Club Awards for
climate. (University of Pretoria - 1994) Excellence 2000: Highly
https://repository.up.ac.za/handle/2263/66338
■ M Bibl.: The integrated personal academic information Commended Author
system - an exploratory study (Afrikaans). (University of Award for the article
Pretoria - 1990)
https://repository.up.ac.za/handle/2263/66517 "Organisational
■ M.Ed. (Computer-Assisted Education): Modules - transformation at an
evaluation of CAE programs; learning theory; modalities of academic information
technology; education essence; instructional design and
development; systems and tools for CBT authors; service" Library
instructional technology for adult learning; implementation Management, vol. 20,
and management of CAE; instructional television. Thesis -
Design of a web portal for academics issue 5, 1999 (MCB
https://repository.up.ac.za/handle/2263/23333 (Afrikaans)
With distinction (Academic honorary colours) (University of University Press)
Pretoria, 2001)
■ B Bibl. (Hons) (University of Johannesburg - 1979)
■ B Bibl. (Ed) (University of Johannesburg - 1976)

Chief of the Defence

Force recommendation
medal
PROJECT EXAMPLES
Best student of the
● Strategic management Southern Transvaal
● Balanced Scorecard strategic implementation
● E-Strategy branch of the South
● Research Data Management (RDM) African Institute for
● Makerspace Librarianship and
● Digital Scholarship Centre
Information Science
● Digitisation
● UP Portal (initially meant to be an academic portal)
● Library and UP competency- based management
system LANGUAGES
● Institutional and data repositories
● Overdrive Afrikaans
● Social Media
● Web design training for Information Specialists
English
● e-Research
● Open science / research
● VRE’s / Academic portal
● Survey to identify research tools and websites used by ACADEMIC ACTIVITIES
academics, as part of an international study
● Survey of research data management practices
Study leader and external
examiner of Master and
Doctorate theses and
ACADEMIC ARTICLES
dissertations
 Mushi, G.E., Pienaar, H., van Deventer, M. 2020.
Reviewer of conference
Identifying and Implementing Relevant Research Data
abstracts, academic articles,
Management Services for the Library at the University
and book chapters
of Dodoma, Tanzania. Data Science Journal, 19:1, pp.
1-9, DOI: https://doi.org/105334/dsi-2020-001 Lecturer UP-Carnegie M.IT
 Pienaar, H., Van der Walt, I., Kruger, S. 2019. Building and CPD courses*
a Digital Scholarship Centre on the successes of a Research Associate
Library Makerspace. Ariadne, Issue 78, January 2019.
Topic Editor: Open Science
http://www.Ariadne.ac.uk/issue/78/Pienaar-et-all//
in Africa
 Matlatse, R., Pienaar, H., Van Deventer, M. 2017.
(https://www.frontiersin.org
Mobilising a Nation: RDM Training and Education in
/research-topics/26829/ope
South Africa. International Journal of Digital Curation.
n-science-in-africa#articles)
2017. Vol.12, Iss. 1, pp. 299-310.
 http://www.ijdc.net/article/view/579 ;
https://doi.org/10.2218/ijdc.v12i2.579

 Van Deventer, M., Pienaar, H. 2015. Research Data

Management in a Developing Country: A Personal
Journey. International Journal of Digital Curation.
2015, Vol. 10, No. 2, pp. 33-47.
http://www.ijdc.net/index.php/ijdc/article/view/380 ;
doi:10.2218/ijdc.v10i2.380
 Penzhorn, C., Pienaar, H. 2009.The use of social
networking tools for innovative service delivery at the
University of Pretoria Library. Innovation: journal of
appropriate librarianship and information work in
Southern Africa. 38, June 2009: 66-77.
http://www.innovation.ukzn.ac.za/innovationbase.htm ;
https://repository.up.ac.za/upspace/handle/2263/14331
 Van Deventer, M., Pienaar, H. 2009. Report on the 2nd
African Digital Scholarship and Curation Conference.
D-Lib Magazine, 15 (7/8), July / August 2009.
http://www.dlib.org/dlib/july09/vandeventer/07vandeve
nter.html
 Pienaar, H., Van Deventer, M. 2009. To VRE or not to
VRE? Do South African malaria researchers need a
virtual research environment? Ariadne, 59, April 2009.
http://www.ariadne.ac.uk/issue59/pienaar-
vandeventer/.
 Pienaar, H., Smith, I. 2008. Development of a library
2.0 service model for an African library. Library Hi Tech
News, 25(5): 7-10.
http://www.emeraldinsight.com/Insight/viewContainer.d
o;jsessionid=78A376CF81DB520E7A35DEC90D1DB2
31?containerType=Issue&containerId=6013282
 Van Deventer, M.J., Pienaar, H. 2008. South African
repositories: bridging knowledge divides. Ariadne, 55,
April 2008.
http://www.ariadne.ac.uk/issue55/vandeventer-
pienaar/;
 https://www.up.ac.za/dspace/handle/2263/8615

 Pienaar, H. Librarians speak up: How is your library

using 2.0 to reach users? 2007. Library Connect
Newsletter, October 2007, 5 (4): 8.
http://libraryconnect.elsevier.com/lcn/0504/lcn050407.h
tml
 Page-Shipp, RJ., Hammes, M., Pienaar, H., Reagon,
F., Thomas, G., van Deventer, MJ., Veldsman, V.
2005. eResearch support services: responding to a
challenge facing the South African research and
information communities. SA Journal of Information
Management, December 2005, 7(4)
http://www.sajim.co.za/default.asp?to=peer4vol7nr4 ;
https://www.up.ac.za/dspace/handle/2263/1806
 Pienaar, H. 2003. Design and development of an
academic portal. Libri, June 2003, 53(2): 118-129.
http://citeseerx.ist.psu.edu/viewdoc/download?
doi=10.1.1.430.3604&rep=rep1&type=pdf
 Pienaar, H., Conradie, F. 2001. Design and
development of a portal for academics at the
University of Pretoria. Mousaion, 2001, 19(2), 86-89.
http://reference.sabinet.co.za/sa_epublication_article/
mousaion_v19_n2_a8
 Pienaar, H., Penzhorn, C. 2000. Using the Balanced
Scorecard to facilitate strategic management at an
academic information service. Libri, September 2000,
50(3): 202-209. http://www.librijournal.org/pdf/2000-
3pp202-209.pdf
 Pienaar, H., et al. 1999. Organisational transformation
at an academic information service. Library
Management, 1999, 20(5): 266-272.
http://www.emeraldinsight.com/Insight/ViewContentSer
vlet;jsessionid=E7330D33FBBDCC30063D8794964E9
32D?Filename=Published/EmeraldFullTextArticle/
Pdf/0150200502.pdf
 Pienaar, H., Boshoff, A.B. 1996. Relationship between
creativity and innovation in university libraries and the
organizational climate. South African Journal of Library
and Information Science, June 1996, 64(2):67-75.
http://connection.ebscohost.com/c/articles/9609116480
/relationship-between-creativity-innovation-university-
libraries-organizational
 Pienaar, H. 1996. 'n Raamwerk vir die meting van
biblioteke en inligtingdienste. Mousaion, 1996,
14(1):105-120. https://getinfo.de/en/search/id/BLSE
%3ARN008146433/
 Pienaar, H. 1995. Kreatiewe en innoverende
universiteitsbiblioteke. South African Journal of Library
and Information Science, September 1995, 63(3):107-
113.
 Pienaar, H., Nieuwoudt, B.A., van der Walt, A.J. 1993.
Akademiese werkstasie aan die Universiteit van
Pretoria: bekendstelling van die konsep. South African
Journal of Library and Information Science, December
1993, 61(4):149-154.
 Boon, J.A., de Bruin, H., Pienaar, H. 1992. Nasionale
inligtingstelsel vir lopende navorsing in Suid-Afrika.
South African Journal of Library and Information
Science, March 1992, 60(1):10-18.
 Pienaar, H. 1991. Geïntegreerde persoonlik
akademiese inligtingstelsel: 'n verkennende studie.
South African Journal of Library and Information
Science, March 1991, 59(1):109-128.
 Pienaar, H. 1991. Inligtingkundigheid in 'n
geïntegreerde akademiese inligtingstelsel. Mousaion,
3(9):109-128.
 Boon, J.A., Pienaar, H. 1989. Some ideas on the
microcomputer and the information/knowledge
workstation. Microcomputers for Information
 Management, June 1989, 6(2):113-122

ACADEMIC PAPERS / PRESENTATIONS

 Pienaar, H. 2021. Society 5.0 – an introduction

(humanity and technology in harmony). Guest lecture
to M.IT students, 13 September 2021, Department of
Information Science, University of Pretoria, Pretoria.
DOI: 10.13140/RG.2.231701.76001.
https://www.slideshare.net/heila1/society-5
 Pienaar, H., van Deventer, M. 2019. Investigating
RDM activities in Africa-a review of research
conducted by UP-Carnegie M.IT students. NICIS
DIRISA research data workshop. 2-4 July 2019,
Pretoria NRDW2019_Proceedings_DIRISA-
WebPublication-Final.pdf
 Pienaar, H. 2019. Strategy and implementation plan to
create a 21st Century Academic Library. University of
Pretoria and the Carnegie Corporation of New York
Capstone Conference, 25-29 March 2019, Pretoria.
https://www.slideshare.net/heila1/strategy-and-
implementation-plan-to-create-a-21st-century-
academic-library
 Pienaar, H. 2019. Scenario discussion: How do these
latest trends impact on your library? University of
Pretoria and the Carnegie Corporation of New York
Capstone Conference, 25-29 March 2019, Pretoria.
https://www.slideshare.net/heila1/scenario-discussion-
how-do-these-latest-trends-impact-your-library
 Pienaar, H. 2019. Open Science / Open Research
overview. University of Pretoria and the Carnegie
Corporation of New York Capstone Conference, 25-29
March 2019, Pretoria.
https://www.slideshare.net/heila1/open-
sciencerefresher2019
 Pienaar, H. 2018. The world of research data - when
 should data be closed, shared or open.
CHPC Conference, DIRISA track, 5 December 2018.
Cape Town. 
https://www.slideshare.net/heila1/the-world-of-
research-data-when-should-data-be-closed-shared-or-
open
 Pienaar, H. 2017. What infrastructure is necessary for
successful research data management (RDM) at
universities? CHPC National Conference, DIRISA
session, 6 December 2017, Pretoria, South Africa.
http://hdl.handle.net/2263/63455
 Pienaar, H. et al. 2017. Criteria and evaluation of
research data repository platforms @ the University of
Pretoria, South Africa. Research Data Alliance 9th
Plenary Meeting, Repository Platforms for Research
Data IG session, 7 May 2017, Barcelona, Spain.
https://www.rd-alliance.org/system/files/documents/3%
20RDAevaluationrepositoriesUP.pdf
 Pienaar, H. Matlatse, R., van Deventer, M. 2017.
Mobilising a nation: RDM education and training in
South Africa. 11th Digital Curation Conference, 20-23
February 2017, Edinburgh, United Kingdom.
http://www.dcc.ac.uk/sites/default/files/documents/IDC
C17~/presentations/IDCC17Training%20in%20SA
%20rev%20MvDHeila.pdf
 Pienaar, H., van Deventer, M., Gcukumana, S., Olivier,
E., Msweli, Z. 2016. Changing research workflows at
the University of Pretoria (UP) and the CSIR: results of
an international study. 2016. 13th International
Southern African Online Meeting. 7-10 Junie 2016,
CSIR International Conference Centre, Pretoria, South
Africa.
https://custom.cvent.com/98DB067D696243BD8FE5F
6496A4DFC5F/files/78861cfc60654227977dc6c14530
023f.pdf
 Pienaar, H. 2015. DIRISA repository prototype (based
on Islandora). Codata South Africa: Data Citation
Workshop 2016, 10 December, 2015, CSIR, Pretoria,
South Africa.
 https://nedicc.files.wordpress.com/2015/12/hp-dirisa-
repository-prototype.pdf
 Pienaar, H., Van der Walt, I. 2015. What researchers
want in terms of research data management. Sanlic
conference, 19-20 May 2015, Gauteng, South Africa.
http://www.sanlic.org.za/sanlic-workshops/73-sanlic-
workshops
 Pienaar, H., Van Deventer, M.J. 2015. Research Data
Management (RDM) in a Developing Country: a
personal journey. 10th Digital Curation Conference, 9-
12 February 2015, London, United Kingdom.
http://www.dcc.ac.uk/sites/default/files/documents/IDC
C15/Presentations%20Day%202/C3/Research
%20Data%20Management%20in%20a%20Developing
%20Country.pdf Session report (blog):
http://www.dcc.ac.uk/blog/idcc15-session-report-
decade-digital-curation
 Pienaar, H. 2014. Developing an institutional research
data management plan: Guidelines. The 2014 LIS
Research Symposium, 24-25 July 2014, Unisa Science
Campus, South Africa. Also presented at the e-
Research Africa Conference 2014, 23-26 November
2014, UCT, Cape Town.
http://www.eresearch.ac.za/sites/default/files/image_to
ol/images/140/
eResearch_Africa_programme_final_nov2014.pdf
 Pienaar, H., Van der Walt, I. 2014. ‘Makerspaces’:
should South Africa join the hype? 12th SAOIM
Conference, 3-6 June, Pretoria, South Africa. Also
presented at the Unisa Library Technology showcase,
29-30 September 2014.
https://saoug.files.wordpress.com/2014/06/makerspac
esonline5june2014.pdf
 Pienaar, H., Van der Walt, I. 2014. Research data
management at the University of Pretoria. 12th SAOIM
Conference, 3-6 June, Pretoria, South Africa. Also
presented at the Unisa Library Technology showcase,
29-30 September 2014.
https://saoug.files.wordpress.com/2014/06/rdmsaoug-
 5-jun-2014.pdf

 Pienaar, H. et al. 2013. What does it take to become a
4x4 Librarian? Implementing the Overdrive e-Book
lending system! Sanlic 2013 Ever Evolving e-Books
Workshop, 13-16 May 2013, Muldersdrift,
Johannesburg, South Africa.
http://hdl.handle.net/2263/21605;
http://www.sanlic.org.za/sanlic-workshops. Paper also
presented at the 5th African Conference for Digital
Scholarship and Curation, University of KwaZulu-Natal,
Durban, 26-28 June 2013.
http://nedicc.wordpress.com/5th-african-conference-
for-digital-scholarship-and-curation/
 Van Deventer, M.J. & Pienaar, H. 2012. Employing the
Moodle Platform as a VRE Tool while Teaching
eResearch Skills to Masters and PhD Students. 4th
International Conference on Education Technology
and Computer (ICETC 2012). Cape Town.
 Pienaar, H & Van Deventer, MJ. 2012. The role of
virtual research environments within the context of an
e-Research framework. 11th SAOIM Conference,
Sandton Convention Centre, 5-8 June 2012.
http://saoug.org.za/11th-saoim-workshops-and-
conference-presentations/
http://hdl.handle.net/2263/19211
 Pienaar, H. 2010. Survey of research data
management practices at the University of Pretoria,
South Africa: October 2009 – March 2010. 22nd
International CODATA Conference, Cape Town, South
Africa http://www.codata2010.com/ 24-27 October
2010. http://www.slideshare.net/heila1/survey-of-
research-data-management-practices-up2010
http://repository.up.ac.za/upspace/handle/2263/15154;
presented the paper also at: 2011 African Digital
Scholarship Conference; Unisa open access event,
2011; DST/HSRC/UP workshop on data curation in
Social Sciences and Humanities, 2012.
 Penzhorn, C. & Pienaar, H. 2009. The Academic
 Library as Partner in Support of Scholarship. In I.
Gibson et al. (Eds.), Proceedings of Society for
Information Technology & Teacher Education
International Conference 2009 (pp. 2930-2935).
Chesapeake, VA: AACE.
http://www.editlib.org/noaccess/31085
 Pienaar, H., Van Deventer, M. 2009. Using the
Balanced Scorecard to formulate your library’s e-
Strategy. SLIS workshop, Mintek, Johannesburg. 21
August 2009.
http://repository.up.ac.za/upspace/handle/2263/11260;
http://www.slideshare.net/heila1/using-the-balanced-
scorecard-to-formulate-your-librarys-estrategy
 Van Deventer, M., Pienaar, H., Morris, J, Ngcete, Z.
2009. Virtual research environments: learning gained
from a situation and needs analysis for malaria
researchers. African Digital Scholarship and Curation
Conference. Pretoria. 12-14 May 2009.
http://www.library.up.ac.za/digi/programme.htm
 Pienaar, H., van Deventer, M. 2009. Conceptual
framework for a Malaria VRE in South Africa. The
Research Information Centre (RIC) Stakeholder Event,
British Library, London, 23 March 2009
https://www.up.ac.za/dspace/handle/2263/9734 ;
http://www.slideshare.net/heila1/conceptual-
framework-for-a-malaria-vre-in-south-africa
 Pienaar, H. Libraries on the move - shifting barriers,
going places, sharing spaces. Stellenbosch University
Library 10th annual symposium, 6-7 November 2008.
Stellenbosch.
https://www.up.ac.za/dspace/handle/2263/7877 ;
http://www.slideshare.net/heila1/stellenbosch08social-
presentation/
 Van Deventer, M., Pienaar, H. Advance & attack:
technology demonstrator to the rescue …and beyond.
International Internet Librarian 2008 conference.
London. 16-17 October 2008.
https://www.up.ac.za/dspace/handle/2263/7878
 Pienaar, H. Development and implementation of an e-
 Information Strategy for an academic library. Libraries
& Information Management Forum 2008, Hilton Hotel,
Sandton, Johannesburg, South Africa. 21-22 August
2008. http://hdl.handle.net/2263/6721
 Pienaar, H. Digital Scholarship and the role of the
university library. Ninth Southern African Online
Information Meeting. CSIR Conference Centre,
Pretoria. 3-5 June 2008.
http://hdl.handle.net/2263/5830
 Van Deventer, M.J., Pienaar, H. Getting Executive
Buy-In: The Value of Technology Demonstrators. Ninth
Southern African Online Information Meeting. CSIR
Conference Centre, Pretoria. 3-5 June 2008.
http://researchspace.csir.co.za/dspace/handle/10204/2
263
 Bothma, T., Pienaar, H., Hammes, M. Towards open
scholarship at the University of Pretoria.16th
BOBCATSSS Symposium 2008 – Providing Access to
Information for Everyone. Zadar, Croatia, 28-30
January 2008.
https://www.up.ac.za/dspace//handle/2263/4893
 Pienaar, H. Digital Scholarship and the role of the
university library. Digital Scholarship Conference on
the Theme: "Cutting Edge Digital Scholarship in the
New Millennium: Strategies, Prospects and Challenges
for University of Botswana", Gaborone, Botswana , 12-
13 December 2007 (keynote address).
https://www.up.ac.za/dspace/handle/2263/4133
 Pienaar, H., van Deventer, M.J. Investigating the need
for a Virtual Research Environment (VRE) for Malaria
research in the South African context. South African
Malaria Initiative (SAMI) workshop, Rustenburg, 3-5
December 2007.
 Pienaar, H. Strategic issues of concern to libraries in
Southern Africa & the future of integrated library
systems: resources scenario. Innovative Library
Director’s Symposium for Southern Africa, Pretoria, 14
November 2007.
https://www.up.ac.za/dspace/handle/2263/3
 Pienaar, H., Smith, I. Development of a Library 2.0
service model for an African library. World Library and
Information Congress (WLIC): 73rd IFLA General
Conference and Council, Durban, 21 August 2007.
https://www.up.ac.za/dspace/handle/2263/3335
 Smith, I., Pienaar, H. Adapt or die: energizing library
staff and academics through the development of digital
repositories. World Library and Information Congress
(WLIC): 73rd IFLA General Conference and Council,
Durban, 21 August 2007.
https://www.up.ac.za/dspace/handle/2263/3325
 Pienaar, H., van Deventer, M.J. Capturing knowledge
in institutional repositories ... playing leapfrog with
giraffes. Knowledge Management pre-conference
workshop at the World Library and Information
Congress (WLIC): 73rd IFLA General Conference and
Council, Durban, 17 August 2007.
https://www.up.ac.za/dspace/handle/2263/3441
 Van Deventer, M.J., Pienaar, H. Investigating the need
for a virtual research environment (VRE) for malaria
research in SA. CODATA workshop for data sources
for sustainable development in SADC, NRF, Pretoria,
14-15 May 2007.
 Pienaar, H., Smith, I. Development and
implementation of an e-information strategy for a
university library. Libraries and Information
Management Africa 2006 & 2007conference and
workshop, Johannesburg, 25-26 Oktober 2006 & 7
February 2007.
(https://www.up.ac.za/dspace/handle/2263/999
https://www.up.ac.za/dspace/handle/2263/1681
 Pienaar, H., Hammes, M., Bothma, T. Making UP
research visible on the web. Citte conference, Pretoria,
18-20 September 2006.
https://www.up.ac.za/dspace/handle/2263/822
 Pienaar, H., Moropa, R. Online journal subscriptions.
eR3SA workshop, Johannesburg, 19 Junie 2006.
https://www.up.ac.za/dspace/handle/2263/1345
 Pienaar, H. e-Information strategy of the Academic
Information Service. Ditche IT conference & workshop,
Port Elizabeth, 16-18 Mei 2006.
https://www.up.ac.za/dspace/handle/2263/1346
 Pienaar, H, van Deventer, MJ. Developing a research
portal for South Africa. Internet Librarian International
2005, London, VK, 10-11 October 2005.
https://www.up.ac.za/dspace/handle/2263/1349
 Pienaar, H, Pretorius. J. What can a real research
portal offer Research South Africa. Gaelic Symposium
2005: The eServices environment: changing to a
higher gear, Pretoria, Suid-Afrika, 9-10 Mei 2005.
https://www.up.ac.za/dspace/handle/2263/1350
 Pienaar, H., Conradie, F. Design and development of
a portal for academics. 6th Southern African Online
Information Meeting, Kempton Park, South Africa, 19-
21 June 2001. (PowerPoint version)
 Pienaar, H., Penzhorn, C.E. Innovative implementation
of the Balanced Scorecard in an academic information
service. 3rd Northumbria International Conference on
Performance Measurement in Libraries and
Information Services, Northumberland, England, 27-31
August 1999. (Proceedings of the 3rd Northumbria
International Conference on Performance
Measurement in Libraries and Information Services
"Value and Impact", School of Information Studies,
University of Northumbria at Newcastle: 235-238)
 Gerryts, E.D., Pienaar, H. The key to the new library.
Conference of the International Association of
Technological University Libraries (IATUL), Chania,
Greece, 17-21 May, 1999.
 Pienaar, H., Russell, M.R., Roets, Y., Kriel, H.
Launching transformation at the Academic Information
Service, University of Pretoria. Conference of the
International Association of Technological University
Libraries (IATUL), Pretoria, South Africa, 1-5 June
1998.
 De Bruin, H., Roets, Y., Pienaar, H. An holistic view of
 information management at South African universities.
CITTE conference, Cape Town, South Africa, April
1996.

Heila Pienaar
March 20, 2022
Pretoria
South Africa
https://www.slideshare.net/heila1/dr-heila-pienaar-cvapril2020