Professional Documents
Culture Documents
FEEHAN
6 South Rammer Avenue
Arlington Heights, IL 60004 pf9595e0@westpost.net
Career Summary
Information Services executive worked with corporate leadership team positioning
technology strategically to improve business performance. Successful record of
implementing solutions to achieve measurable results for operating and staff fun
ctions. Demonstrated ability for improving business practices, reducing expen
ses and increasing customer satisfaction. An effective leader who directed the E
RP system installation to change corporate processes and culture.
Professional Experience
Draper and Kramer, Inc. Chicago, IL 1995 - 2010
Privately held vertically integrated property and financial services firm servin
g national and international clients.
Vice President Information Services (2001 - 2010)
Managed Information Services and Corporate / Client Communication Systems. Provi
ded strategic direction, staffing, implementation, integration and support to me
et enterprise objectives. Managed$2 million budget and supervised staff of 14.
Strategic Leadership
* Defined business objectives with senior management and formulated long-term st
rategies to promote the effective use of current technology within budget limita
tions.
* Recommended document management system, and oversaw implementation that expand
ed secure web document access throughout organization while reducing operating s
taff by two FTE.
* Selected vendor and managed successful integration testing for online tenant p
ayment service designed to eliminate 250,000 printed statements per year.
* Designed and implemented corporate business continuity plan which ensured cont
inued operations in the event of a catastrophe. Plan included agreement for reco
very of services.
* Implemented system strategy which improved connectivity and reduced cost by 20
% per year in support of 110 national and international properties.
* Managed process improvement program - increased operating efficiencies for cas
h management and electronic banking; electronic leasing; vendor direct transacti
ons; online mortgage origination, sale and hedging operations; accounting and He
lp Desk operations; and electronic monitoring of computer systems.
* Developed vendor relationships, negotiated and approved Information Services p
urchases and contracts:
o Outsourcing site equipment maintenance resulted in $100,000 annual savings.
o Reduced cost for Microsoft Enterprise Agreement by 20%.
o Modernized copier technology, increased support coverage, and reduced costs by
18.5% through implementation of third-party printer support contract.
o During corporate restructuring, negotiated communications contract saving $30,
000 in termination fees, eliminated vendor and improved network reliability by r
edistributing circuits.
* Maintained two-deep staff cross training to reduce risk of knowledge loss due
to employee turn over.
Applications and Analysis
* Managed IT project which integrated a wholesale mortgage company into corporat
e structure in 90 days without increasing Accounting or IS staff.
* Established policy to test application updates through full business process c
ycle prior to installation; eliminated 90% of unplanned downtime.
* Directed implementation of Business Intelligence application utilized by Senio
r Management and Board of Directors that eliminated duplicate manual processes t
o free 800 hours in critical management resources.
* Performed IT operations due diligence in support of corporate acquisitions.
PETER D. FEEHAN PAGE 2
pf9595e0@westpost.net
Education
B.S., Marketing, Northern Illinois University Dekalb, IL
Professional Development
Trainings Courses - Microsoft SQL, Active Directory and Office
User Conferences - Intuit MRI Real Estate Management - Harland Financial - Inte
rlinq
- Illinois CPA Society - Gartner Group Presentations
Product Releases - AT&T, Microsoft, Cisco, Citrix, HP, VMware, Zantaz, WanSync a
nd Dell
Focus Groups and Product Development Studies for Microsoft, Cisco, AT&T, CDW