Analyst / Programmer / Collection Management

____________________SUMMARY____________________
Analyst / Programmer with more than 10 years of successful experience in Program
ming using Visual Basic, Access, Excel and Network Engineering. Promoted to thes
e positions based on success. Additional experience includes demonstrated succe
ss in Project Management handling multiple projects simultaneously and Collectio
n Management achieving a low delinquency portfolio percentage.
____________________EXPERIENCE____________________
2007 to 2009 - Analyst (Consultant)
Connecticut Natural Gas, (Manpower), East Hartford, CT
In this position I trouble shoot issues with software, network connectivity. In
addition, I also program in Visual Basic. This includes creating new programs
as well as debugging code from other developers. Project Management is also a c
ritical function in this position.
* Accomplished analyzing a program called AirLink. This Project consisted of a
SQL database, network connectivity, firewall and a GPS modem installed in the tr
ucks. Upon completion, the company was able to track their trucks exact locatio
n.
* The skills involved with the AirLink project are analytical thinking, networki
ng, firewall knowledge, Project Management and working with various business uni
ts.
* The Visual Basic programs go against Microsoft Access, SQL Server or an Oracle
database. The programming was either new code or debugging code that was writt
en by other developers.
* Development of Project Scope's, Project Plans, identifies the stakeholders and
the business units to accomplish the project.
* I am recognized within the company as being successful and knowledgeable. Thi
s resulted in being asked to consult with other projects.
* Programming of new web pages as well as modifying the content on the company w
ebsite. One project was to display the hourly meter readings. The page will di
splay the times of the reading as well as the consumption of gas used. The prog
rams used for this project are ColdFusion, HTML, JavaScript, ASP and an ODBC dri
ver to an IBM DB2 database and or an Oracle database.
2006 to 2007 - Field Engineer
All Star Identification Systems, Wallingford, CT
Installed and performed minor repairs to hardware, software, and peripheral equi
pment, following design and installation specifications. Read technical manuals,
conferred with users, and conducted computer diagnostics to determine nature of
problems and provide technical assistance. Tested and monitored software, hardw
are, and peripheral equipment to evaluate use, effectiveness, and adequacy of pr
oduct for user.
* The company software goes against an Access, Oracle or a Microsoft SQL Server
database.
* Assistance was provided to the customer's IT personnel to install the software
.
2000 to 2006 - Programmer / Network Specialist
Connecticut Motor Club, Hamden, CT
As a network specialist I was responsible for the LAN/WAN with 8 remote office l
ocations and 20 remote garage locations. This position included all of technica
l support and network connectivity (including the routers). I reported directly
to the Chief Information Officer (CIO). In addition, based upon successful per
formance I was brought over to the programming department where I created progra
ms written in Visual Basic for various projects.
* Achieved reduced purchasing costs by 40%.
* Wrote a program to take a vendor's website and integrate it with the companies
AS/400 Point of Sale System.
* Consulted with managerial and technical personnel to clarify program intent, i
dentify problems, and suggest changes.
* Assisted computer operators and system analysts to resolve problems in running
computer programs.
* Installed and performed repairs to hardware, software, and peripheral equipmen
t, following design and installation specifications.
* Inspected equipment and read order sheets to prepare for delivery to users.
* Prepared evaluations of software and hardware, and submitted recommendations t
o management for review.
* Formulated and reviewed plans outlining steps required to develop programs to
meet staff and user requirements.
* Trained staff and users to use computer system and its programs.
1998 to 2000 - Real Estate Sales Agent
Bay-Mar Century21 Real Estate, Bristol, CT
This part-time position was selling real-estate to the general public. In this
position I listened to what the customer was looking for and showed them their n
ew home.
* Showed the customer their new home.
* Solicited residential property listings.
* Generated a comparable market analysis to see what the property is worth.
* Researched available properties.
* Prepared and negotiated sale agreements.
1989 to 2000 - System Administrator / Collection Manager
New England Capital Corporation, Avon, CT
This was a dual position at this company. As the Collection Manager, I directed
service of legal documents, such as subpoenas, notices of assessment and garnish
ments. Using my management, listening and negotiating skills, achievement of a
very low delinquency percentage was obtained. Performing workouts and bankruptc
y workouts was critical to my success.
Collection Management: Reporting directly to the President and Vice President.
Developed a very successful multi-user Collection Database.
Supervision and training of staff.
Analyzed the contract and wrote the appropriate default letter.
Managed Attorneys hired to represent the company in Superior Court filings.
Successfully represented the company in small claims court

As the System Administrator: I was responsible for the entire network.

* Reporting directly to the President, Vice President and Controller.
* Researched all computer hardware and software used by the company.
* Programming in Microsoft Access and Visual Basic.
* Technical Support.
____________________EDUCATION____________________
Capital Community College, Hartford, CT
Academic Achievement, Deans List. (Member of the Phi Theta Kappa Honor Society.
)
____________________SKILLS____________________
* Programming: Visual Basic, ColdFusion, HTML, JavaScript, ODBC, DB2, Sybase, SQ
L, Debugging Code. Database design, Positive Attitude.
* Management: Interpersonal Skills, Self Sufficient, Time Management, Problem So
lving, Listening, Decision Making, Project Management, Writing Project, Scope, P
roject Plan, Consulting, Negotiating, Positive Attitude.
* Software: Microsoft Word, Access, Excel, PowerPoint, Project, Outlook, Visio,
FrontPage, Explorer, SQL, Windows 2000, Windows XP, HelpScribble, Toad, Oracle
.
* Technical: Technical Support, Help Desk, Break/Fix, Frame Relay, DSL,Positive
Attitude.