EXCERSICE TASK 1

A friend has written to you asking for advice about a problem at work. You have had a similar.

-tell you friend you understand the problem

-explain what happened to you in the past

-suggest possible solutions to the problem.

Dear john,

How’s you going, what a headache those job difficulties, I know how it’s feels, please let me talking
about what sort of problems have i had, and please don’t freak out in the meantime.

When I was the newcomer on my office, I had a variety of troubles with difficult persons or
software a bit of tricky, but everyone have solution if you keep the calm and give solution one by
one. In my job I have a problem and it was that I not to listen to much, and my point in every
moment, I always imposed my way to do, but I’ have discover along the time that the others way
was valid too, and quicker in a plenty tasks and now I listen to much.

If you have a problem with a difficult person only you have to show you that you agree with him
even it’s not true, as long as this person wants to teach you some about the work flow or a way to
do any task, just don’t induce a confrontation.

So I hope it helps you, best wishes with your problem.