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Summary Narrative of Interviews
Summary Narrative of Interviews
L. Wimberly Roberson
interview three different technology leaders within three different technology centers. Since my
county does not have technology leaders or centers within the schools, the media specialists
within each school serve as the technology leaders. There are no formal technology programs,
and it is up to the media specialists to ensure technology is integrated into instruction throughout
the schools. For my interviews, I spoke with Mrs. Sheri Pfeuffer, the media specialist at my
primary site Warner Robins Middle School, Mrs. Courtney Flores, the media specialist at my
secondary site Northside High School, and Mrs. Stacy Daly, the media specialist at my tertiary
site Matt Arthur Elementary School. All three media specialists are at various stages in their
During all three interviews, the media specialists indicated that there was not a specific
technology program or coordinator at their school and that it was their responsibility to serve as
the resident technology leader within the school. At all levels of education, the media specialists
indicated that they had no true input or control over what technology programs are adopted, nor
any control over much of what is purchased for the schools. All three indicated that any
technology that is purchased by them must be purchased using the media center budget and has
to be tied to media center purposes. When asked what they wished for the technology program
within the county, all three media specialists expressed the need for more training for teachers, as
well as a dedicated instructional technology team within the schools. They all agreed that many
people come to them with technology questions they are not trained for, such as troubleshooting
questions, instead of questions related to how to integrate technology into their instructional
strategies. Lastly, all three media specialists felt that much of their time dedicated to technology
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was taken up with putting in work orders for new student Chromebooks instead of helping teach
At my primary site, Warner Robins Middle School, Mrs. Sheri Pfeuffer and I talked a lot
about her responsibilities updating the school webpage. She explained that most media
specialists are also responsible for the school social media pages, but our principal enjoys
managing those, so she is only responsible for the website. She explained that she updates it once
or twice a week to stay current with everything happening in the school. She talked about how
she enjoys trying out new technology, and in order to be a technology leader in the school, she
tends to try things out first with her media center lessons so that teachers can see it in action. She
felt that she had more success getting people on board with integrating new technology into their
classrooms when they are able to see someone else use it first without the worry of messing
something up the first time. She said that after they see it done in the media center, teachers will
come to her and ask how to get started with those tools.
The media specialist at my secondary site, Mrs. Courtney Flores also enjoys trying out
new technology tools to get students engaged in learning, but we primarily discussed the use of
green screen technology. She explained that she has a green screen studio set up in her library
that students and teachers can use for projects or video creation. She felt like the presence of that
resource caused many more students and content teachers to become engaged with technology in
their instructional settings. She felt that it showed just how powerful technology can be with
impacting learning, and that there are so many more possibilities than just online quiz sites.
Since she does not have classes come to the media center for instruction like Mrs. Pfeuffer, she
relies a lot on advertising what she has available in the media center and having tools physically
on display, which is easier to do with the green screen than an online only tool.
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The Matt Arthur Elementary School media specialist had an interesting perspective on
the technology program within the district because she was once part of an instructional
technology team in the county that no longer exists. She works with technology less with the
students than the other two media specialists and more with the teachers as they clearly see her
as a technology expert in the school. They come to her frequently with questions and requests
concerning making graphics and editing social media profiles and websites. She explained that
the majority of her time with technology is focused on device management and troubleshooting.
Many teachers have her be co-teachers in online learning management systems in order to help
them figure out how to answer questions and work tools. She explained that she loves technology
but wishes she could show how beneficial it can be within instructional strategies more than she
is currently able. She also explained that she has to cover a computer course one day a week due
All three media specialists engage with technology in their schools in very different
ways. However, all three acknowledged that they are seen as technology leaders within their
schools. While they all have different expectations for how they promote technology, they all
also came to the conclusion that the students need more instruction concerning basic computer
literacy skills and that teachers need much more support on how to integrate technology into
their instructional strategies. They all expressed hope that with the county becoming a one-to-one
device county, an instructional technology team will be re-established with more availability to