2022

LEARNING TASK 2. YOU CAN

SAY IT BETTER

.
HEIDY SIERRA QUINTERO
12-3-2022
 ACTIVITY TWO

LEARNING TASK 2. YOU CAN SAY IT BETTER

STUDENT
HEIDY SIERRA

CAREER
ADMINISTRACIÓN DE EMPRESAS TURISTICAS Y HOTELERA
 GROWTH

STEP 1

Situation 2

- You gonna go to the movies tonight

- Sorry, can you repeat, please?

- Are you going to go to the movies tonight?

- Yes, we are. If you want to come you need to be punctual because you
are always tardy. You don’t respect other people’s time.

- Just forget it. I won’t go.

ASSERTIVE COMMUNICATION PROBLEMS

1- Regulate your paraverbal language.

2- Evaluate your communication style.
3- Timing
4- Eliminate generalizations

SPET 2
Experienced feeling

1- Anger
2- Inconvenience
3- Pride
4- Feeling of exclusion
5- Antipathy

LINK DE DIAPOSITIVA

https://www.canva.com/design/DAE6rPnSPRA/yhbn_6kBysEdGTo-
q2jHkg/view?
utm_content=DAE6rPnSPRA&utm_campaign=designshare&utm_medium=l
ink&utm_source=shareyourdesignpanel
 SPET 3

1- PROBLEM SITUATIONS

SITUATION

- You gonna go to the movies tonight

- Sorry, can you repeat, please?

- Are you going to go to the movies tonight?

- Yes, we are. If you want to come you need to be punctual because you
are always tardy. You don’t respect other people’s time.

- Just forget it. I won’t go.

PROBLEM

They talk to each other, with anger, annoyance, exclusion, antipathy and
pride.

2- SOLUTIONS

Good communication should be established through the following steps:

1- Regulate your paraverbal language.

2- Evaluate your communication style.
3- Timing
4- Eliminate generalizations

With the above you can solve the problems.

VIDEO LINK

https://drive.google.com/file/d/1sGSszkL-s1kot80IgS3eucJ_GvBT7CCN/
view?usp=sharing