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For a brief description for each element of the worksheets , position the cursor over

the red triangle in the column heading.

The identifying key information for each test case is fixed and the sheet allows the
ability to scroll columns beyond column D.

The following supporting documents accompany this template:

Note: For the IT Applications Department, refer to the Testing Page of the Methodologies and Processes site.

For Core Health, the documents below can also be found in the HIFIES Testing assets in the Best Practices Repositor

1. Testing Standards and Instructions


Provides detailed description of worksheet elements and standards on how they should be entered.
2. Testing Glossary
Provides basic definitions of terminology found on the templates and supporting documents.
3. Test Case and Test Data Design Standards
Provides guidance for designing test cases and data.
4. Test Plan Template
Provides a place to document project-level testing information
5. Testing Strategy Shell
Provides an example of account-level testing information.
and Processes site.

ets in the Best Practices Repository.

y should be entered.

g documents.
Production Verification Summary Formal Acceptance Summary

Test Cases in 'Not Ready' Status Err:508 Err:508 Test Cases in 'Not Ready' Status Err:508
Test Cases in 'Untested' Status Err:508 Err:508 Test Cases in 'Untested' Status Err:508
Test Cases in 'In Progress' Status Err:508 Err:508 Test Cases in 'In Progress' Status Err:508
Test Cases in 'Defect' Status Err:508 Err:508 Test Cases in 'Defect' Status Err:508
Test Cases in 'Signed Off' Status Err:508 Err:508 Test Cases in 'Signed Off' Status Err:508
Test Cases in 'Passed' Status Err:508 Err:508 Test Cases in 'Passed' Status Err:508
Test Cases in 'Cancel' Status Err:508 Test Cases in 'Cancel' Status Err:508
Test Cases in 'Re-test' Status Err:508 Test Cases in 'Re-test' Status Err:508

Total Production Verification Cases 0 Total Formal Acceptance Cases 0

Integration Test Summary Unit Test Summary

Test Cases in 'Not Ready' Status Err:508 100% Test Cases in 'Not Ready' Status Err:508
Test Cases in 'Untested' Status Err:508 0% Test Cases in 'Untested' Status Err:508
Test Cases in 'In Progress' Status Err:508 0% Test Cases in 'In Progress' Status Err:508
Test Cases in 'Defect' Status Err:508 0% Test Cases in 'Passed' Status Err:508
Test Cases in 'Signed Off' Status Err:508 0% Test Cases in 'Cancel' Status Err:508
Test Cases in 'Passed' Status Err:508 0%
Test Cases in 'Cancel' Status Err:508
Test Cases in 'Re-test' Status Err:508

Total System Test Cases 1 Total Unit Test Cases 0

Note: This sheet automatically generates the totals and percentages based on the 'status' values placed in the 'test Cases' sp
Err:508
Err:508
Err:508
Err:508
Err:508
Err:508

Err:508
Err:508
Err:508
Err:508

aced in the 'test Cases' spreadsheet.


Test Suite Test Execution Test
Req. Num Procedure
ID Case Num Objective

<Test
<A> <0> <0> <0> objective for
the suite>

<Detailed
procedure in
addition to <Test objective
<A> <1.1> <1> <1> standard for the case if
procedure to appropriate>
execute test
case>
Test Case Input Data or Conditions Test Data used to Verify Expected Results

<Explain here how you


<Define the input data values or conditions <List here the claim numbers or will know that the test
or copy from System or Formal member numbers used to verify this worked correctly. List
AcceptanceTest Case> test case.> output values or
conditions>
Test Sign-Off
Actual Results Status Date
Status Initials

<When
complete, list
the name or
<Describe if different
<List status initials of the
from expected Not Ready
date here> person(s)
results>
who signed
off this test
case.>
Test Suite Test Execution Test
Req. Num Procedure
ID Case Num Objective

<Test
<Procedure at
<A> <0> <0> <0> objective for
Suite Level>
the suite>

<Detailed
procedure in
addition to <Test objective
<A> <1.1> <1> <1> standard for the case if
procedure to appropriate>
execute test
case>
Test Case Input Data or Conditions Test Data used to Verify Expected Results

<Explain here how you


<List here the claim numbers or will know that the test
<Define the input data values or conditions
member numbers used to verify this worked correctly. List
or copy from System Test Case>
test case.> output values or
conditions>
Status Tester Sign-Off
Actual Results Test Status
Date Initials Initials

<When
complete,
list the
name or
<List
<Describe if different <List initials of
Tester
from expected Not Ready status the
initials
results> date here> person(s)
here>
who
signed off
this test
case.>
Test Suite Req. Num Test Executio Procedure Test Objective
ID Case n Num

<A> <1.1> <1> <1> <Detailed procedure in <Test objective for


addition to standard the case if
procedure to execute test appropriate>
case>

DBR 3.1 1 3.1 Healthways will host This is Just a


and maintain their Heading
standard Engage internet
based tool functionality to
program participants for
lifestyle management
programs and access to
wellness information on
Wellmark’s Engage portal

DBR 3.1.1 2 3.1.1 Program participants Test Case Not


will need to have access Required (already
to a secure web portal to taken care of in DBR
participate online in 9 & 10)
lifestyle management
programs, receive
educational materials, and
access links to other
websites for further clinical
content. See DBR 9 and
10

DBR 3.1.2 3 3.1.2 Wellmark will provide To verify if the<<


a new domain name to wellness.wellmark.co
replace www.engageliving. m>> replace
See DBR 9 www.engageliving.co
m
DBR 3.1.3 4 3.1.3 Healthways will Verify if the single
provide single sign on sign on functionality
capability from is working. When the
Wellmark.com to user Logs on to
Wellmark’s custom www.wellmark.com
Engage portal. See DBR should be able to
9 sign on and be
redirected to the
Healthways custom
site for Wellmark
(which has the
wellness services)
whithout signing on
mutiple times
DBR 3.1.4 5 3.1.4 Healthways will Verify if Healthways
replace www.engageliving has replaced
and any reference to this www.enagageliving.c
in member electronic om or any reference
communications and to this site with
reports with a new domain wellmark requested
name. Wellmark requests domain name
Healthways to use www.wellness.wellma
wellness.wellmark.com as rk.com
the domain name.

DBR 3.1.5 6 3.1.5 Healthways will Verify to see if the


customize the Engage engage protal has
portal with Wellmark’s 1)Wellmark’s logo,
desired logo, background
color, color scheme, font,
and navigation.

DBR 3.1.5 7 3.1.5 Healthways will Verify to see if the


customize the Engage engage protal has
portal with Wellmark’s 2) Wellmark’s
desired logo, background background color,
color, color scheme, font,
and navigation.

DBR 3.1.5 8 3.1.5 Healthways will Verify to see if the


customize the Engage engage protal has
portal with Wellmark’s 3) Wellmark's color
desired logo, background scheme,
color, color scheme, font,
and navigation.
DBR 3.1.5 9 3.1.5 Healthways will Verify to see if the
customize the Engage engage protal has
portal with Wellmark’s 4)Wellmark's font
desired logo, background
color, color scheme, font,
and navigation.

DBR 3.1.5 10 3.1.5 Healthways will Verify to see if the


customize the Engage engage protal has
portal with Wellmark’s 5) Wellmark's
desired logo, background navigation.
color, color scheme, font,
and navigation.

DBR 3.1.5.1 11 3.1.5.1 Healthways will Verify if Devlopment


perform the web and customization is
development needed to completed for the
customize the website. Wellmark Engage
portal
DBR 3.1.5.2 12 3.1.5.2 Healthways will Verify to see if the
host Wellmark’s Engage Engage portal is
portal. hosted
Type in URL
<<www.wellness.well
mark.com>

DBR 3.1.5.3 13 3.1.5.3 Wellmark will Verify if the Engage


provide Healthways with portal has the look
graphics and design and feel of Wellmark
layout during the design requested
phase. See attachments design/layout/navigati
in DBR 10.8 and 10.9 for on
mockups

DBR 3.1.6 14 3.1.6 Healthways will Verify if each


customize their session Participant has
master rules to control a cutomized tools and
user’s personal links based on their
experience according to a programm eligibility
member’s authentication (age restrictions) /
role, program eligibility, employer group
employer group program program options &
options, and participation. Participation
DBR 3.1.6 15 3.1.6 Healthways will Verify if each
customize their session Participant has
master rules to control a cutomized tools and
user’s personal links based on their
experience according to a programm eligibility
member’s authentication (age restrictions) /
role, program eligibility, employer group
employer group program program options &
options, and participation. Participation

DBR 3.1.6 16 3.1.6 Healthways will Verify if each


customize their session Participant has
master rules to control a cutomized tools and
user’s personal links based on their
experience according to a programm eligibility
member’s authentication (age restrictions) /
role, program eligibility, employer group
employer group program program options &
options, and participation. Participation

DBR 3.1.6 17 3.1.6 Healthways will Verify if each


customize their session Participant has
master rules to control a cutomized tools and
user’s personal links based on their
experience according to a programm eligibility
member’s authentication (age restrictions) /
role, program eligibility, employer group
employer group program program options &
options, and participation. Participation

DBR 3.1.6 18 3.1.6 Healthways will Verify if each


customize their session Participant has
master rules to control a cutomized tools and
user’s personal links based on their
experience according to a programm eligibility
member’s authentication (age restrictions) /
role, program eligibility, employer group
employer group program program options &
options, and participation. Participation

DBR 3.1.6.1 19 3.1.6.1 Healthways HST Test Case Not


programs will be available Required
to member depending on
group wellness purchase
information. See
Appendix A
DBR 3.1.6.2 20 3.1.6.2 Programs will be Verify if Programs are
available to participants available to
according to the program participants only from
dates in the employer the date purchased
group purchase by the employer
information. based on Group
purchase information

DBR 3.1.6.2 21 3.1.6.2 Programs will be Verify if Programs are


available to participants avaiable to
according to the program participants only from
dates in the employer the date purchased
group purchase by the employer
information. based on Group
purchase information

DBR 3.1.7 22 3.1.7 The participant will Verify if user can


have the ability to bookmark a webpage
bookmark web pages in on the engage portal
the portal. using their browser
(internet explorer
/Mozilla/netscape)

DBR 3.1.7 23 3.1.7 The participant will Verify if user can


have the ability to bookmark a webpage
bookmark web pages in on the engage portal
the portal. using their browser
(internet explorer
/Mozilla/netscape)
DBR 3.1.7 24 3.1.7 The participant will Verify if user can
have the ability to bookmark a webpage
bookmark web pages in on the engage portal
the portal. using their browser
(internet explorer
/Mozilla/netscape)

DBR 3.1.8 25 3.1.8 When the participant Verify if a participant


uses a bookmarked web who uses a
page within the portal, bookmarked
Healthways will redirect webpage is
the participant to redirected to
Wellmark.com for login, www.wellmark.com
and then be returned to and asked for LOGIN
section where the details and then be
participant left off on the returned to section
portal. where the participant
left off on the portal.

DBR 3.1.8 26 3.1.8 When the participant Verify if a participant


uses a bookmarked web who uses a
page within the portal, bookmarked
Healthways will redirect webpage is
the participant to redirected to
Wellmark.com for login, www.wellmark.com
and then be returned to and asked for LOGIN
section where the details and then be
participant left off on the returned to section
portal. where the participant
left off on the portal.
DBR 3.1.8 27 3.1.8 When the participant Verify if a participant
uses a bookmarked web who uses a
page within the portal, bookmarked
Healthways will redirect webpage is
the participant to redirected to
Wellmark.com for login, www.wellmark.com
and then be returned to and asked for LOGIN
section where the details and then be
participant left off on the returned to section
portal. where the participant
left off on the portal.
DBR 3.1.9 28 3.1.9 If a program Verify if a program
participant has the PHA participant has the
with biometric PHA with biometric
venipuncture results, the venipuncture results,
biometrics data will not be the biometrics data
viewable to the member in will not be viewable
the PHA and the Personal to the member in the
Health Report will not be PHA and the
available for viewing Personal Health
online until the member Report will not be
has reached an available for viewing
unrestricted role. online until the
member has reached
an unrestricted role.
DBR 3.1.9 29 3.1.9 If a program Verify if a program
participant has the PHA participant has the
with biometric PHA with biometric
venipuncture results, the venipuncture results,
biometrics data will not be the biometrics data
viewable to the member in will not be viewable
the PHA and the Personal to the member in the
Health Report will not be PHA and the
available for viewing Personal Health
online until the member Report will not be
has reached an available for viewing
unrestricted role. online until the
DBR 3.1.9.1 30 3.1.9.1 Healthways will member
Test casehasNotreached
use the participant’s role an unrestricted
required ,same role.
as
passed in the single sign DBR 3.1.9
on process. See roles in
DBR 9

DBR 3.9.1.2 31 3.1.9.2 Healthways will Test case Not


store the participant’s role required ,same as
in their system so it can be DBR 3.1.9
used in any built in PHA
functionality to properly
handle a member with a
restricted role.

DBR 3.1.10 32 3.1.10 Wellmark requests Verify if the Engage


the Healthways portal portal session
session timeout to be the timeout setting is 30
same as Wellmark.com minutes similar to
timeout setting of 30 wellmark.com
minutes.

DBR 3.1.10 33 3.1.10 Wellmark requests Verify if the Engage


the Healthways portal portal session
session timeout to be the timeout setting is 30
same as Wellmark.com minutes similar to
timeout setting of 30 wellmark.com
minutes.
DBR 3.1.11 34 3.1.11 When the Verify if when the
participant’s session times User session times
out, Healthways will out ,the user is
redirect the participant to redirected to the
Wellmark.com for login, www.wellmark.com
and then be returned to login and then
the section where the returned to where the
participant left off on the user left off on the
portal. portal.

DBR 3.1.12 35 3.1.12 The portal shall Verify to see if Points


allow every eligible are captured based
program participant to get on participant activity
access to the following logged.
modules: See Appendix A
for eligibility rules Access
to these standard web-
based tools shall be
available to a member with
or without completing a
PHA. Points shall be
DBR 3.1.12 36 captured
3.1.12 The based
portalonshall Verify to see if Points
participant
allow everyactivity
eligiblelogged. are captured based
program participant to get on participant activity
access to the following logged.
modules: See Appendix A
for eligibility rules Access
to these standard web-
based tools shall be
available to a member with
or without completing a
PHA. Points shall be
DBR 3.2 37 captured
3.2 Familybased on
Fitness Verify if the "My
participant
(FamilyPHIT) activity
– logged. Family(familyPHIT)"
Healthways will provide Program /Service has
their standard content and Healthways standard
functionality FamilyPHIT content /Tools to
tool to eligible participants. eligible Participants
126 3.2 Family Fitness Verify if the "My
(FamilyPHIT) – Family(familyPHIT)"
Healthways will provide Program /Service has
their standard content and Healthways standard
functionality FamilyPHIT content /Tools to
tool to eligible participants. eligible Participants

DBR 3.2 38 3.2 Family Fitness Verify if the "My


(FamilyPHIT) – Family(familyPHIT)"
Healthways will provide Program /Service has
their standard content and Healthways standard
functionality FamilyPHIT content /Tools to
tool to eligible participants. eligible Participants

DBR 3.3 39 3.3 Exercise (GetPHIT) – Verify if the "My


Healthways will provide Exercise
their standard content and Plan(GetPHIT)"
functionality GetPHIT tool Program /Service has
to eligible participants. Healthways standard
content /Tools to
eligible Participants
127 3.3 Exercise (GetPHIT) – Verify if the "My
Healthways will provide Exercise
their standard content and Plan(GetPHIT)"
functionality GetPHIT tool Program /Service has
to eligible participants. Healthways standard
content /Tools to
eligible Participants

DBR 3.3 40 3.3 Exercise (GetPHIT) – Verify if the "My


Healthways will provide Exercise
their standard content and Plan(GetPHIT)"
functionality GetPHIT tool Program /Service has
to eligible participants. Healthways standard
content /Tools to
eligible Participants

DBR 3.4 41 3.4 Nutrition (EatPHIT) - – Verify if the "My


Healthways will provide Nutrition
their standard content and Plan(EatPHIT)"
functionality EatPHIT tool Program /Service has
to eligible participants Healthways standard
content /Tools to
eligible Participants
128 3.4 Nutrition (EatPHIT) - – Verify if the "My
Healthways will provide Nutrition
their standard content and Plan(EatPHIT)"
functionality EatPHIT tool Program /Service has
to eligible participants Healthways standard
content /Tools to
eligible Participants

DBR 3.4 42 3.4 Nutrition (EatPHIT) - – Verify if the "My


Healthways will provide Nutrition
their standard content and Plan(EatPHIT)"
functionality EatPHIT tool Program /Service has
to eligible participants Healthways standard
content /Tools to
eligible Participants

DBR 3.5 43 3.5 Stress management Verify if the "My


and Live Fit Live Skills Stress management
(LivePHIT) - – Healthways Plan(LivePHIT)"
will provide their standard Program /Service has
content and functionality Healthways standard
LivePHIT tool to eligible content /Tools to
participants eligible Participants
129 3.5 Stress management Verify if the "My
and Live Fit Live Skills Stress management
(LivePHIT) - – Healthways Plan(LivePHIT)"
will provide their standard Program /Service has
content and functionality Healthways standard
LivePHIT tool to eligible content /Tools to
participants eligible Participants

DBR 3.5 44 3.5 Stress management Verify if the "My


and Live Fit Live Skills Stress management
(LivePHIT) - – Healthways Plan(LivePHIT)"
will provide their standard Program /Service has
content and functionality Healthways standard
LivePHIT tool to eligible content /Tools to
participants eligible Participants

DBR 3.6 45 3.6 eCoaching Services Test Case Not


(Ask an Expert) Required
DBR 3.6.1 46 3.6.1 Healthways will Verify if the
provide their standard "Coaching "
online coaching tool to Program /Service is
eligible participants visible and has
Healthways standard
content /Tools to
eligible Participants
DBR 3.6.1 47 3.6.1 Healthways will Verify if the
provide their standard "Coaching "
online coaching tool to Program /Service is
eligible participants visible and has
Healthways standard
content /Tools to
eligible Participants

DBR 3.6.2 48 3.6.2 Healthways will only Verify if "ecoaching "


provide this tool to is only visbile to
participants when the users who's
employer group has employers has
purchased this option. purchased this option
See Appendix A

DBR 3.6.3 49 3.6.3 Healthways will Verify if participants


provide the participants have the ability to
the ability to direct direct questions and
questions and get get responses via
responses via email email from coaches
from “coaches” who are who are experts in
experts in exercise exercise physiology,
physiology, nutrition, nutrition, and life
and life management. A management
participant will be
allowed to select an
online coaching
category of fitness,
nutrition, or life
management
DBR 3.6.3 50 3.6.3 Healthways will Verify if participants
provide the participants have the ability to
the ability to direct direct questions and
questions and get get responses via
responses via email email from coaches
from “coaches” who are who are experts in
experts in exercise exercise physiology,
physiology, nutrition, nutrition, and life
and life management. A management
participant will be
allowed to select an
online coaching
category of fitness,
nutrition, or life
management

DBR 3.6.4 51 3.6.4 Healthways will Test Case Not


ensure only certified Required
dieticians are referenced
as dieticians and non-
certified dieticians will be
referenced as nutrition
specialists.

DBR 3.6.5 52 3.6.5 Wellmark requests Verify if the response


24 hour response time time from coaches is
from coaches when a within 24 hours from
participant sends a the time when a
communication to a coach. participant send a
communication to a
coach

DBR 3.6.6 53 3.6.6 Healthways will Test Case Not


provide the ability for an Required
online coach to have
access to member profile
information.
DBR 3.6.7 54 3.6.7 The coach’s reply to Verify if a coach’s
participant email shall go reply to participant
to the participant’s email goes to the
message box and a participant’s message
system generated email to box and a system
the member will be sent generated email is
directing the participant to sent to the member
their message box to directing the
retrieve the reply. participant to their
message box to
retrieve the reply.
DBR 3.6.7 55 3.6.7 The coach’s reply to Verify if a coach’s
participant email shall go reply to participant
to the participant’s email goes to the
message box and a participant’s message
system generated email to box and a system
the member will be sent generated email is
directing the participant to sent to the member
their message box to directing the
retrieve the reply. participant to their
message box to
DBR 3.7 56 3.7 FAQ Services retrieve
Test Case theNot
reply.
Required

DBR 3.7.1 57 3.7.1 Healthways will Verify to see if the


provide their standard set Customized Engage
of online content and portal has the
functionality which will standard set of tools
include answers to the to the FAQ section.
most frequently asked
questions of Healthways
and its coaches.

DBR 3.7.1 58 3.7.1 Healthways will Verify to see if the


provide their standard set Customized Engage
of online content and portal has the
functionality which will standard set of tools
include answers to the to the FAQ section.
most frequently asked
questions of Healthways
and its coaches.

DBR 3.8 59 3.8 ClubHouse (under Test Case Not


FamilyPHIT) Required
DBR 3.8.1 60 3.8.1 Healthways will Verify if Healthways
provide their standard set will provide their
of online content and standard set of online
functionality content and
functionality for CLUB
HOUSE (under
FamilyPHIT)
DBR 3.9 61 3.9 Smoking Cessation 1)Verify if somking
(QuitNet) will be available Cessation is available
if the participant has to participants who
selected quit tobacco as a have selected quit
goal. If the participant tobacco as a goal.
selects QuitNet as the
program, Healthways will
transfer the participant to
the QuitNet website. See
DBR 4

DBR 3.9 62 3.9 Smoking Cessation 2)Verify if participants


(QuitNet) will be available select QuitNet as
if the participant has program helathways
selected quit tobacco as a will transfer
goal. If the participant participnat to QuitNet
selects QuitNet as the website
program, Healthways will
transfer the participant to
the QuitNet website. See
DBR 4

DBR 3.10 63 3.10 Nutrition/Exercise Same as DBR 3.4


Management (ePHIT) –
Healthways will provide
their standard content and
functionality
Nutrition/Exercise tool to
eligible participants.

DBR 3.11 64 3.11 Condition Verify if the "Manage


Management (ePHIT) – My
Healthways will provide Conditions(ePHIT)"
their standard content and Program /Service has
functionality Condition Healthways standard
Management tool to content /Tools to
eligible participants. eligible Participants

DBR 3.11 130 3.11 Condition Verify if the "Manage


Management (ePHIT) – My
Healthways will provide Conditions(ePHIT)"
their standard content and Program /Service has
functionality Condition Healthways standard
Management tool to content /Tools to
eligible participants. eligible Participants
DBR 3.11 65 3.11 Condition Verify if the "Manage
Management (ePHIT) – My
Healthways will provide Conditions(ePHIT)"
their standard content and Program /Service has
functionality Condition Healthways standard
Management tool to content /Tools to
eligible participants. eligible Participants

DBR 3.12 66 3.12 Health Tracker Verify if the "Health


(Engage) – Healthways Tracker (Engage)"
will provide their standard Program /Service has
content and functionality Healthways standard
Health Tracker tool to content /Tools to
eligible participants. eligible Participants

DBR 3.12 131 3.12 Health Tracker Verify if the "Health


(Engage) – Healthways Tracker (Engage)"
will provide their standard Program /Service has
content and functionality Healthways standard
Health Tracker tool to content /Tools to
eligible participants. eligible Participants

DBR 3.12 67 3.12 Health Tracker Verify if the "Health


(Engage) – Healthways Tracker (Engage)"
will provide their standard Program /Service has
content and functionality Healthways standard
Health Tracker tool to content /Tools to
eligible participants. eligible Participants

DBR 3.13 68 3.13 Wellmark requests Test Case Not


technical support from Required
Healthways for members
via online and telephone.
Technical telephone
support shall be available
for Coaching (ask an
expert)/Engage/ePHIT
Monday – Friday 8:00 a.m.
– 9:00 p.m. Eastern
Standard time and
Saturday 8:30 a.m. – 4:30
p.m. Eastern Standard
time. Technical telephone
support shall be available
for MyHealthIQ Monday –
Friday 8:00 a.m. – 5:00
p.m. Central time. Access
to technical support via
email, or the internet shall
be available for the
participant to use 24 hours
each day. Healthways
shall respond to online
DBR 3.13.1 69 3.13.1 Healthways will Verify if Healthways
provide Healthways provides systems
systems support, support, maintenance
maintenance and and assistance to
assistance to Wellmark Wellmark and
and program participants. program participants.

DBR 3.13.1 70 3.13.1 Healthways will Verify if Healthways


provide Healthways provides systems
systems support, support, maintenance
maintenance and and assistance to
assistance to Wellmark Wellmark and
and program participants. program participants.

DBR 3.13.2 71 3.13.2 Wellmark will 1)Verify if Wellmark


provide log-in assistance has provided log-in
and Wellmark.com system assistance to the
assistance to program Engage portal
participants

DBR 3.13.2 72 3.13.2 Wellmark will 2) Verify if


provide log-in assistance www.wellmark.com
and Wellmark.com system system assistance is
assistance to program provided to program
participants participants

DBR 3.13.3 73 3.13.3 Wellmark and Verify to see if


Healthways will provide a Participnats are
participant with toll-free provided with toll-free
telephone access to telephone access to
technical support during technical support
the hours stated above. during the hours
stated in DBR3.13
DBR 3.14 74 3.14 Wellmark requests Verify if Healthways
Healthways to reference had named their
their programs/services in program/services in
ePHIT/Engage. Any ePHIT/Engage based
communications provided on Wellmark
to a participant including requested naming
email and mail should convention as below
reference these names. • My Family
The program names within • My Exercise Plan
Engage (ePHIT) are: • My Nutrition Plan
• My Family • My Stress
• My Exercise Plan Management Plan
• My Nutrition Plan • Health Tracker
• My Stress Management • My Smoking
Plan Cessation Plan
DBR 3.15 75 3.15 Wellmark
• Health requests
Trackers Test case My
• Manage not
Healthways to provide the Required
• My Smoking Cessation Conditions
ability
Plan to review of all their
standard
• Managesystem email
My Conditions
and mail communication to
members prior to
implementation. See
Appendix C
DBR 3.16 76 3.16 Healthways will not Verify if Healthways
provide the “Product has not provided the
Discounts” section of the “Product Discounts”
ePHIT website on the section of the ePHIT
Engage portal to Wellmark website on the
members. Engage portal to
Wellmark members.

DBR 3.17 77 3.17 Wellmark will receive Verify if Healthways


email notification of sends Wellmark
system upgrades to Team emails about
Engage. upgrades if any to
mail Box <<??>>
DBR 3.17.1 78 3.17.1 Upgrade Verify if System
notification will be sent Upgrade notification
one week prior to will be sent one week
implementation. Wellmark prior to
internet team will receive implementation to
these emails. Wellmark internet
team who will receive
these emails.

DBR 3.17.2 79 3.17.2 Wellmark will need This is a Pre Prod


the ability to test system Test case
upgrades on the pre-
production website.
DBR 3.17.3 80 3.17.3 Program participant Verify if Program
using the website will participant using the
receive advance web website will receive
page notification of advance web page
planned system downtime. notification of
planned system
downtime.

DBR 3.17.4 81 3.17.4 Program participant Test case not


should not receive email Required
notifications of system
updates to the websites
directly from Healthways.

DBR 3.18 82 3.18 Healthways will not Verify if there is no


be required to provide Wellmark Branding
Wellmark branding on on emails sent from
emails sent from “ask an Ask An expert
expert”.

DBR 3.19 83 3.19 Healthways will Test case not


provide additional Engage Required
functionality that is not
specifically addressed in
DBR 3.0 as described in
the business process
flows. Business process
flows are provided in
Appendix G.

DBR 3.20 84 3.20 Healthways will Test Case Not


provide their standard Required
system behavior modules
online for program
participants.
DBR 3.20.1 85 3.20.1 After completion of Test Case Not
their PHA and/or health Required
screening results the
following modules will be
available to all program
participants who qualify
using Healthways
standard risk stratification
(Pro-Change).
DBR 86 After completion of their Verify to see if
3.20.1.1 PHA and/or health "Smoking Cessation"
screening results the is available to all
following modules will be program participants
available to all program who have completed
participants who qualify PHA and/or Health
using Healthways screenings results
standard risk stratification and are qualified for
(Pro-Change). "Smoking Cessation"
3.20.1.1 Smoking by healthways risk
cessation stratification(pro
change)
132 After completion of their Verify to see if
PHA and/or health "Smoking Cessation"
screening results the is NOT available to
following modules will be program participants
available to all program who have completed
participants who qualify PHA and/or Health
using Healthways screenings results
standard risk stratification and are NOT
(Pro-Change). qualified for "Smoking
3.20.1.1 Smoking Cessation" by
cessation healthways risk
stratification(pro
DBR 87 After completion of their change)
Verify to see if "
3.20.1.2 PHA and/or health Stress management"
screening results the is available to all
following modules will be program participants
available to all program who have completed
participants who qualify PHA and/or Health
using Healthways screenings results
standard risk stratification and are qualified for "
(Pro-Change). Stress management"
3.20.1.2 Stress by healthways risk
management stratification(pro
change)
133 After completion of their Verify to see if "
PHA and/or health Stress management"
screening results the is NOT available to l
following modules will be program participants
available to all program who have completed
participants who qualify PHA and/or Health
using Healthways screenings results
standard risk stratification and are NOT
(Pro-Change). qualified for " Stress
3.20.1.2 Stress management" by
management healthways risk
stratification(pro
change)
DBR 88 After completion of their Verify to see if "
3.20.1.3 PHA and/or health Exercise" is available
screening results the to all program
following modules will be participants who have
available to all program completed PHA
participants who qualify and/or Health
using Healthways screenings results
standard risk stratification and are qualified for "
(Pro-Change). Exercise" by
3.20.1.3 Exercise healthways risk
stratification(pro
change)

134 After completion of their Verify to see if "


PHA and/or health Exercise" is Not
screening results the available to program
following modules will be participants who have
available to all program completed PHA
participants who qualify and/or Health
using Healthways screenings results
standard risk stratification and are NOT
(Pro-Change). qualified for "
3.20.1.3 Exercise Exercise" by
healthways risk
stratification(pro
change)
DBR 89 After completion of their Verify to see if
3.20.1.4 PHA and/or health "Nutrition
screening results the management" is
following modules will be available to all
available to all program program participants
participants who qualify who have completed
using Healthways PHA and/or Health
standard risk stratification screenings results
(Pro-Change). and are qualified for "
3.20.1.4 Nutrition Nutrition
management management" by
healthways risk
stratification(pro
135 After completion of their Verify
change) to see if
PHA and/or health "Nutrition
screening results the management" is NOT
following modules will be available to program
available to all program participants who have
participants who qualify completed PHA
using Healthways and/or Health
standard risk stratification screenings results
(Pro-Change). and are NOT
3.20.1.4 Nutrition qualified for "
management Nutrition
management" by
healthways risk
stratification(pro
change)
DBR 90 After completion of their Verify to see if
3.20.1.5 PHA and/or health "Depression
screening results the prevention" is
following modules will be available to all
available to all program program participants
participants who qualify who have completed
using Healthways PHA and/or Health
standard risk stratification screenings results
(Pro-Change). and are qualified for "
3.20.1.5 Depression Depression
prevention prevention" by
healthways risk
stratification(pro
change)
136 After completion of their Verify to see if
PHA and/or health "Depression
screening results the prevention" is NOT
following modules will be available to program
available to all program participants who have
participants who qualify completed PHA
using Healthways and/or Health
standard risk stratification screenings results
(Pro-Change). and are NOT
3.20.1.5 Depression qualified for "
prevention Depression
prevention" by
healthways risk
stratification(pro
DBR 91 After completion of their Verify to see if
change)
3.20.1.6 PHA and/or health "Medication
screening results the adherence for
following modules will be hyperlipidemia" is
available to all program available to all
participants who qualify program participants
using Healthways who have completed
standard risk stratification PHA and/or Health
(Pro-Change). screenings results
3.20.1.6 Medication and are qualified for "
adherence for Medication
hyperlipidemia adherence for
hyperlipidemia" by
healthways risk
DBR 92 After completion of their stratification(pro
Verify to see if
3.20.1.7 PHA and/or health change)
"Medication
screening results the adherence for
following modules will be hypertension" is
available to all program available to all
participants who qualify program participants
using Healthways who have completed
standard risk stratification PHA and/or Health
(Pro-Change). screenings results
3.20.1.7 Medication and are qualified for "
adherence for Medication
hypertension adherence for
hypertension" by
healthways risk
stratification(pro
change)
DBR 3.20.2 93 3.20.2 Program participant Verify if program
will be allowed to be in any participants will be
number of Pro-Change allowed to be in any
programs at one time. number of Pro-
Change programs at
one time.

DBR 3.20.2 94 3.20.2 Program participant Verify if program


will be allowed to be in any participants will be
number of Pro-Change allowed to be in any
programs at one time. number of Pro-
Change programs at
one time.

DBR 3.20.3 95 3.20.3 The program Verify if program


participant will have participant will have
access to the modules via access to the below
My Plans page on the modules via My
Wellmark custom Engage Plans page on the
landing page. Wellmark custom
Engage landing
page.
- Smoking cessation
- Stress management
- Exercise
- Nutrition
DBR 3.20.3 96 3.20.3 The program Verify if program
management
participant will have participant
- Depression will have
access to the modules via access
prevention to the below
My Plans page on the modules
- Medication via My
Wellmark custom Engage Plans
adherencepagefor on the
landing page. Wellmark
hyperlipidemiacustom
Engage
- Medicationlanding
page.
adherence for
-hypertension
Smoking cessation
- Stress management
- Exercise
- Nutrition
DBR 3.20.4 97 3.20.4 Healthways will Verify if Healthways
management
provide the ability for a will provide the ability
- Depression
participant to complete for a participant to
prevention
stage and screen out complete
- Medication stage and
questions at the start of screen
adherence out questions
for
each program. at the start of each
hyperlipidemia
program.
- Medication
adherence for
hypertension
DBR 3.20.4 98 3.20.4 Healthways will Verify if Healthways
provide the ability for a will provide the ability
participant to complete for a participant to
stage and screen out complete stage and
questions at the start of screen out questions
each program. at the start of each
program.

DBR 99 3.20.4.1 Healthways will See DBR 3.20.4


3.20.4.1 provide the capability to
screen out a participant’s
Pro-Change program
qualification using the
participant’s screen out
answers and Healthways
standard screen out
parameters.

DBR 100 3.20.4.2 The program Verify if a program


3.20.4.2 participant shall receive participant shall
the Heathway’s standard receive the
online screen out Heathway’s standard
explanation and time online screen out
period. explanation and time
period.

DBR 101 3.20.4.3 Wellmark Test Case Not


3.20.4.3 requests a review of the Required
Healthways standard
online screen out
explanation and time
period text prior to
implementation.

DBR 102 3.20.4.4 Wellmark may Test Case Not


3.20.4.4 need access to stage and Required
screen out information.
This will be handled in
Project D
DBR 3.21 103 3.21 Healthways will Test Case Not
provide program Required
participants who qualify for
Pro-Change personalized
program information

DBR 3.21.1 104 3.21.1 Healthways will See DBR 3.20.1.1 to


provide participants with DBR 3.20.1.7
their standard behavior
specific online outcome
assessments (surveys).
DBR 3.21.2 105 3.21.2 Healthways will Verify if Healthways
provide participants will provide
access to workbooks participants access to
online. workbooks online

DBR 3.21.2 106 3.21.2 Healthways will Verify if Healthways


provide participants will provide
access to workbooks participants access to
online. workbooks online

DBR 3.21.3 107 3.21.3 Healthways will Verify if Healthways


provide participants with will provide
their standard participants with their
individualized online standard
feedback reports upon individualized online
completion of each feedback reports
program’s first upon completion of
assessment. each program’s first
assessment.

DBR 3.21.3 108 3.21.3 Healthways will Verify if Healthways


provide participants with will provide
their standard participants with their
individualized online standard
feedback reports upon individualized online
completion of each feedback reports
program’s first upon completion of
assessment. each program’s first
assessment.
DBR 3.21.4 109 3.21.4 Healthways will Verify if Healthways
provide the ability for a will provide the ability
program participant to for a program
retrieve their workbook participant to retrieve
and latest feedback report their workbook and
any time after completion latest feedback report
of their first assessment of any time after
the program. completion of their
first assessment of
the program.

DBR 3.21.4 110 3.21.4 Healthways will Verify if Healthways


provide the ability for a will provide the ability
program participant to for a program
retrieve their workbook participant to retrieve
and latest feedback report their workbook and
any time after completion latest feedback report
of their first assessment of any time after
the program. completion of their
first assessment of
the program.

DBR 3.21.5 111 3.21.5 Healthways will Verify to see if


send a reminder email to Healthways will send
the participant within 14 a reminder email to
days after the participant the participant within
has received their PHA 14 days after the
report and if the participant has
participant has not received their PHA
accessed any Pro-Change report and if the
program participant has not
accessed any Pro-
Change program
DBR 3.21.6 112 3.21.6 Healthways will Possible Post
send an achievement Production testing
email to the participant /Untestable
upon successful
completion for the first
program for which the
member completes 3
assessments (outcome
surveys); four
assessments for weight
management.

DBR 3.21.7 113 3.21.7 Healthways will Verify if a member


follow their standard does not complete an
process when a participant assessment within 14
has not successfully days, the member will
completed an assessment be required to take
(outcome survey) within the complete
14 days. If the member assessment again.
does not complete an
assessment within 14
days, the member will be
required to take the
complete assessment
again.
DBR 3.21.7 114 3.21.7 Healthways will Verify if a member
follow their standard does not complete an
process when a participant assessment within 14
has not successfully days, the member will
completed an assessment be required to take
(outcome survey) within the complete
14 days. If the member assessment again.
does not complete an
assessment within 14
days, the member will be
DBR 3.21.8 115 3.21.8
requiredWellmark may need Test Case Not
to take the
access
complete to assessment
participants Required
program
again. assessments
(surveys), plans, goals,
and participation. This will
be handled in Project D.

DBR 3.22 116 3.22 Healthways will notify Test Case Not
the participant when it is Required
determined participation
should be restricted from
the program due to certain
clinical reasons. This
notification should occur if
a member has not
screened out and
participant has been using
the program’s services.
Healthways shall use their
DBR 3.23 117 standard
3.23 operating
Healthways will Test Case Not
procedures
provide email fornotifications
program Required
restriction.
of new online Example of a
clinical reasonormay
assessments other be:new
Participantasisthey
materials participating
become
in DiseaseinManagement
available Pro-Change.
and the clinician has
requested the participant
DBR 3.23.1 118 to not have
3.23.1 access will
Healthways to Verify If Healthways
onlinean
send coaching.
email to is sending emails to
participants who qualify or participants who
are participating in the qualify or are
program related to the participating in the
new assessments and program related to
materials. the new assessments
and materials. Need
to make sure that
participants who are
participating/intereste
d in one program are
not receiving email
regarding other
programs which are
not related to
them/their interest
them.
DBR 3.23.1 119 3.23.1 Healthways will Verify If Healthways
send an email to is sending emails to
participants who qualify or participants who
are participating in the qualify or are
program related to the participating in the
new assessments and program related to
materials. the new assessments
and materials. Need
to make sure that
participants who are
participating/intereste
DBR 3.23.1 120 3.23.1 Healthways will d in one
Verify program are
If Healthways
send an email to not receiving
is sending emailto
emails
regarding other
participants who qualify or participants who
are participating in the programs
qualify which are
or are
program related to the not related toin the
participating
new assessments and them/theirrelated
program interest
to
materials. them.
the new assessments
and materials. Need
to make sure that
participants who are
participating/intereste
DBR 3.23.2 121 3.23.2 Healthways will d in one
Verify program are
if Healthways
send an email to Wellmark not receiving
will send emailto
an email
when new/changes to regarding
Wellmark whenother
functionality will be programs which
new/changes to are
implemented. Email not related towill be
functionality
them/their interest
detailed requirements will implemented.
be provided during the them.
design phase.

DBR 3.24 122 3.24 Healthways will Test Case Not


provide structured online Required
health programs to
program participants using
their standard Pro-Change
tool.

DBR 3.24.1 123 3.24.1 Healthways will use See DBR 3.20
risk stratification results
from the PHA and mini
PHA to personalize a
participant’s programs.
DBR 3.24.2 124 3.24.2 Healthways will use Verify if Healthways
their standard program will use their standard
prioritization to determine program prioritization
the program sequence for to determine the
a participant. program sequence
for a participant.
DBR 3.24.3 125 3.24.3 Healthways See DBR 3.14
standard programs include
smoking cessation
(different than QuitNet),
stress management,
exercise management,
nutrition management,
depression prevention,
and medication adherence
for hyperlipidemia and
hypertension.

LEGEND
Heading or Test cases not required
Issues / Outstanding Question
Test Case Input Data or Conditions Test Data used to Verify Expected Results

<Define the input data values or conditions> <List here the claim numbers or <Explain here how you
member numbers used to verify this will know that the test
test case.> worked correctly. List
output values or
conditions>

This is Just a Heading This is Just a Heading This is Just a Heading

Test Case Not Required (already taken care Test Case Not Required (already taken Test Case Not Required
of in DBR 9 & 10) care of in DBR 9 & 10) (already taken care of in
DBR 9 & 10)

To verify if the<< wellness.wellmark.com>> Login to www.wellmark.com with a valid The URL


replace www.engageliving.com User Id & Password. Click the link to <<www.wellness.wellmar
Wellness Services(Which would k.com>> is a
redirect the user to replacement for
www.wellness.wellmark.com also know www.engageliving.com
as Engage portal) and check for the
following

Single Sign on as mentioned above


with a Test User , when the User enter
the Engage portal the URL should say
<<www.wellness.wellmark.com>>
Verify if the single sign on functionality is Open Browser and type in URL The user is able to Single
working. When the user Logs on to <<www.wellmark.com>> Sign on from
www.wellmark.com should be able to sign -Log into Wellmarks site using valid Wellmark.com to the
on and be redirected to the Healthways USER ID & PASSWORD Wellmark customized
custom site for Wellmark (which has the -Select wellness sevices link Engage portal
wellness services) whithout signing on
mutiple times

Verify if Healthways has replaced Login to www.wellmark.com with a valid www.enagageliving.com


www.enagageliving.com or any reference to User Id & Password. Click the link to is replaced by
this site with wellmark requested domain Wellness Services(Which would www.wellness.wellmark.c
name www.wellness.wellmark.com redirect the user to om
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

Single Sign on as mentioned above


with a Test User , when the User enter
the Engage portal the URL should say
<<www.wellness.wellmark.com>>

Verify to see if the engage protal has Login to www.wellmark.com with a valid The Enage portal has
1)Wellmark’s logo, User Id & Password. Click the link to Wellmark's logo,
Wellness Services(Which would
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

Single Sign on as mentioned above


with a Test User Login and Verify to
Verify to see if the engage protal has Login to www.wellmark.com
see if the with a valid The Enage portal has
engage protal has Wellmark’s
2) Wellmark’s background color, User Id & Password. Click the link to
1) logo, Wellmark's background
Wellness Services(Which
2) background color, would color.
redirect
3) color the user to
scheme,
www.wellness.wellmark.com
4) font, and also know
as Engage portal) and check for the
5) navigation.
following

Single Sign on as mentioned above


with a Test User Login and Verify to
Verify to see if the engage protal has Login to www.wellmark.com
see if the with a valid The Enage portal has
engage protal has Wellmark’s
3) Wellmark's color scheme, User Id & Password.
2) background color, Click the link to Wellmark's color scheme.
Wellness Services(Which would .
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

Single Sign on as mentioned above


with a Test User Login and Verify to
see if the engage protal has Wellmark’s
3) color scheme,
Verify to see if the engage protal has Login to www.wellmark.com with a valid The Enage portal has
4)Wellmark's font User Id & Password. Click the link to Wellmark's font.
Wellness Services(Which would .
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

Single Sign on as mentioned above


with a Test User Login and Verify to
Verify to see if the engage protal has Login to www.wellmark.com
see if the with a valid The Enage portal has
engage protal has Wellmark’s
5) Wellmark's navigation. User Id
4) font, & Password. Click the link to Wellmark's navigation.
Wellness Services(Which would .
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

Single Sign on as mentioned above


with a Test User Login and Verify to
Verify if Devlopment and customization is Check with
see if the Developer
engage protal(Ms
hasLenita
the Development &
completed for the Wellmark Engage portal Mclean)
followingif customization is completed customization is
completed
5)Wellmark’s navigation.

Verify to see if the Engage portal is hosted Verify to see if the Engage portal is The Engage portal has
Type in URL hosted been hosted by
<<www.wellness.wellmark.com>> Type in URL Healthways
<<www.wellness.wellmark.com>>

Verify if the Engage portal looks has the Login to www.wellmark.com with a valid 1) The Design /look &
look and feel of Wellmark requested User Id & Password. Click the link to feel/Layout is similar to
design/layout/navigation Wellness Services(Which would wellmarks's request
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1) Verify if the Design /look &


feel/Layout is similar to wellmarks's
request

Verify if each Participant has cutomized Login to www.wellmark.com with a valid 1)The User has access to
tools and links based on their programm User Id & Password. Click the link to Lifestyle Management
eligibility (age restrictions) / employer group Wellness Services(Which would
program options & Participation redirect the user to
www.wellness.wellmark.com also know
as Engage portal) then do the following

1)Verify if a User who is above 18 years


of age and program eligibilty =
"Y"(which means their employer has
purchased the Lifestyle Management
program) have access to the following
programs/Services in the Engage portal
a)My Family
b)My Exercise Plan
c) My Nutrition Plan
d)My Stress Management Plan
e)Health Tracker
f)My Smoking Cessation Plan
g)Manage My Conditions
Verify if each Participant has cutomized Login to www.wellmark.com with a valid 2)The User does not
tools and links based on their programm User Id & Password. Click the link to have access to Lifestyle
eligibility (age restrictions) / employer group Wellness Services(Which would Management
program options & Participation redirect the user to
www.wellness.wellmark.com also know
as Engage portal) then do the following

2) Verify if a User who is above 18


years of age and program eligibilty =
"N"(which means their employer has
not purchased the Lifestyle
Management program) does not have
access to any programs/Services in the
Verify if each Participant has cutomized Login
Engageto portal
www.wellmark.com with a valid 3)The User has access to
tools and links based on their programm User Id & Password. Click the link to 'Online coaching'
eligibility (age restrictions) / employer group Wellness Services(Which would
program options & Participation redirect the user to
www.wellness.wellmark.com also know
as Engage portal) then do the following

3)Verify if a User who is above 18 years


of age and program eligibilty = "Y" for
'online coaching" has access to 'online
coaching' in the Engage portal

Verify if each Participant has cutomized Login to www.wellmark.com with a valid 4)The User does not
tools and links based on their programm User Id & Password. Click the link to have access to 'Online
eligibility (age restrictions) / employer group Wellness Services(Which would coaching'
program options & Participation redirect the user to
www.wellness.wellmark.com also know
as Engage portal) then do the following

4) Verify if a User who is above 18


years of age and program eligibilty =
"N" for 'online coaching" does not have
access to 'online coaching' in the
Engage portal
Verify if each Participant has cutomized Login to www.wellmark.com with a valid 5) The User does not
tools and links based on their programm User Id & Password. Click the link to have access to the
eligibility (age restrictions) / employer group Wellness Services(Which would Engage portal
program options & Participation redirect the user to
www.wellness.wellmark.com also know
as Engage portal) then do the following

5)Verify if a User who is Under 18 years


of age does not have access to the
Engage portal /any services for
Lifestyle Mangement

Test Case Not Required Test Case Not Required Test Case Not Required
Verify if Programs are avaiable to Login to www.wellmark.com with a valid
participants only from the date purchased by User Id & Password. Click the link to 1) The User has access
the employer based on Group purchase Wellness Services(Which would to the Engage Portal
information redirect the user to
www.wellness.wellmark.com also know
as Engage portal) check for the
following

1)Verify if a user 18++ years whos


employer has purchased the wellness
programs has access to the Engage
portal using the Single sign on at
wellmark.com com as mentioned
above.(Note: the Program Start date for
Wellness Services is <= Current date)

Verify if Programs are avaiable to Login to www.wellmark.com with a valid 2) The User is not able
participants only from the date purchased by User Id & Password. Click the link to to view the
the employer based on Group purchase Wellness Services(Which would Program/Services until
information redirect the user to the Program Start Date
www.wellness.wellmark.com also know
as Engage portal) check for the
following

2)Verify if a user (test for 2 users 18++


& Under 18 years of age) whos
employer has purchased the wellness
programs and has a scheduled
Program start date in the future,is not
able to view any programs/services on
the engage portal until the furture start
date criteria is met
Verify if user can bookmark a webpage on Login to www.wellmark.com with a valid 1) The User is able to
the engage portal using their browser User Id & Password. Click the link to book mark a webpage on
(internet explorer /Mozilla/netscape) Wellness Services(Which would the Engage Portal using
redirect the user to Internet Explorer
www.wellness.wellmark.com also know
as Engage portal)

1) Login to the Engage portal as


mentioned above.While in the Engage
Portal verify if a User can bookmark a
Verify if user can bookmark a webpage on webpage Using Internet Explorer
Login to www.wellmark.com with a valid 2) The User is able to
the engage portal using their browser User Id & Password. Click the link to book mark a webpage on
(internet explorer /Mozilla/netscape) Wellness Services(Which would the Engage Portal using
redirect the user to Netscape 7.0
www.wellness.wellmark.com also know
as Engage portal)

1) Login to the Engage portal as


mentioned above.While in the Engage
Portal verify if a User can bookmark a
webpage Using Netscape browser
Verify if user can bookmark a webpage on Login to www.wellmark.com with a valid 3) The User is able to
the engage portal using their browser User Id & Password. Click the link to book mark a webpage on
(internet explorer /Mozilla/netscape) Wellness Services(Which would the Engage Portal using
redirect the user to Mozilla browser
www.wellness.wellmark.com also know
as Engage portal)

1) Login to the Engage portal as


mentioned above.While in the Engage
Portal verify if a User can bookmark a
Verify if a participant who uses a webpage
Open Using marked
a Booked Mozilla browser
page using User should be
bookmarked webpage is redirected to redirected to
www.wellmark.com and asked for LOGIN 1)internet explorer www.wellmark.com for
details and then be returned to section Login Details and then
where the participant left off on the portal. Check to see if when the webpage returned to section where
opens it directs the user to the participant left off on
www.wellmark.com where user should the portal.
enter LOGIN details, and the page
should bring the user back to where the
user left off /bookmarked the page on
the Engage portal.

Verify if a participant who uses a Open a Booked marked page using User should be
bookmarked webpage is redirected to redirected to
www.wellmark.com and asked for LOGIN 2)Netscape browser (for a bookmarked www.wellmark.com for
details and then be returned to section page refer DBR 3.1.7) Login Details and then
where the participant left off on the portal. returned to section where
Check to see if when the webpage the participant left off on
opens it directs the user to the portal.
www.wellmark.com where user should
enter LOGIN details, and the page
should bring the user back to where the
user left off /bookmarked the page on
the Engage portal.
Verify if a participant who uses a Open a Booked marked page using User should be
bookmarked webpage is redirected to redirected to
www.wellmark.com and asked for LOGIN 3)Mozilla www.wellmark.com for
details and then be returned to section Login Details and then
where the participant left off on the portal. Check to see if when the webpage returned to section where
opens it directs the user to the participant left off on
www.wellmark.com where user should the portal.
enter LOGIN details, and the page
should bring the user back to where the
user left off /bookmarked the page on
the Engage portal.
Verify if a program participant has the PHA Login to www.wellmark.com with a valid 1) The User cannot view
with biometric venipuncture results, the User Id & Password. Click the link to the PHA report
biometrics data will not be viewable to the Wellness Services(Which would
member in the PHA and the Personal Health redirect the user to
Report will not be available for viewing www.wellness.wellmark.com also know
online until the member has reached an as Engage portal) check for the
unrestricted role. following

1)Select a Test User 18++ years of age


(whos employer has purchased
Lifestyle Management )and who has
completed the PHA with biometric
venipuncture results , this Test User
should have restricted access (which
means the user HAS NOT recieved a
secured PIN by mail).Single sign on as
mentioned above with the selected Test
User, try to view the PHA report online
Verify if a program participant has the PHA Login to www.wellmark.com with a valid
with biometric venipuncture results, the User Id & Password. Click the link to 2) The User Can View
biometrics data will not be viewable to the Wellness Services(Which would the PHA report
member in the PHA and the Personal Health redirect the user to
Report will not be available for viewing www.wellness.wellmark.com also know
online until the member has reached an as Engage portal) check for the
unrestricted role. following

2)Select a Test User 18++ years of age


(whos employer has purchased
Lifestyle Management )and who has
completed the PHA with biometric
venipuncture
Test case Not required ,same as DBR 3.1.9 Test case Notresults, this
required Test as
,same User
DBR Test case Not
should have unrestricted access (which required ,same as DBR
3.1.9
means the user has recieved a secured 3.1.9
PIN by mail to login).Single sign on as
mentioned above with the selected Test
User, try to view the PHA report online

Test case Not required ,same as DBR 3.1.9 Test case Not required ,same as DBR Test case Not
3.1.9 required ,same as DBR
3.1.9

Verify if the Engage portal session timeout Log into www.wellmark.com with a valid 1) The session does not
setting is 30 minutes similar to wellmark.com User Id & Password. Click the link to time out in 15 minutes
Wellness Services(Which would
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)While Logged into the Engage portal


allow the cursor to be idel for 15
minutes and check to see if the session
times out

Verify if the Engage portal session timeout Log into www.wellmark.com with a valid 2) The session times out
setting is 30 minutes similar to wellmark.com User Id & Password. Click the link to after 30 minutes
Wellness Services(Which would
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

2)While Logged into the Engage portal


allow the cursor to be idel for 31
minutes and check to see if the session
times out
Verify if when the User session times Log into www.wellmark.com with a valid When a session times
out ,the user is redirected to the User Id & Password. Click the link to out the user should return
www.wellmark.com login and then returned Wellness Services(Which would to where user left off after
to where the user left off on the portal. redirect the user to re logging into
www.wellness.wellmark.com also know www.wellmark.com
as Engage portal) and do for the
following

Step 1: Allow the session to time out by


keeping the mouse/cursor idel for 31
min.
Step 2: When the session times out ,try
navigating the site . Now the user
Verify to see if Points are captured based on Log into www.wellmark.com with a valid 1) The user has Points
should be redirected to
participant activity logged. User Id & Password. Click the link to
www.wellmark.com login
Wellness Services(Which would
Step 3: After Logging into
redirect the user to
www.wellmark.com the user should be
www.wellness.wellmark.com also know
then returned to where the user left off
as Engage portal) and do for the
on the portal
following

1) Select a Test User 18++ years of


age (whos employer has purchased
Lifestyle Management ) and who had
joined
Verify to see if Points are captured based on Log thewww.wellmark.com
into Web Based Engage portal.
with a valid 2) The user has Points
participant activity logged. Check
User Idto& See if there Click
Password. are points fortothis
the link
User
Wellness Services(Which would
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and do for the
following

2)Select a Test User 18++ years of age


(whos employer has purchased
Lifestyle Management ) and who has
Verify if the "My Family(familyPHIT)" completed
Log the PHA with biometric
into www.wellmark.com with a valid 1) The "My
Program /Service has Healthways standard venipuncture results .Click
User Id & Password. Checkthetolink
Seetoif Family(familyPHIT)" is
content /Tools to eligible Participants there are points for this User
Wellness Services(Which would visible to users whos
redirect the user to Program eligibility = 'Y'
www.wellness.wellmark.com also know (which means their
as Engage portal) and check for the employer has purchased
following the program)

1) Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'Y' for
lifestyle Management) and check to see
if "My Family (FamilyPHIT) " link is
available to the user whos Program
eligibility = 'Y' for lifestyle
Management(which means their
employer has purchased the program)
Verify if the "My Family(familyPHIT)" Log into www.wellmark.com with a valid 2) The "My
Program /Service has Healthways standard User Id & Password. Click the link to Family(familyPHIT)" is
content /Tools to eligible Participants Wellness Services(Which would Not avialable to users
redirect the user to whos Program eligibility =
www.wellness.wellmark.com also know 'N'
as Engage portal) and check for the
following

2) Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'N' for
lifestyle Management ) and check to
see if "My Family (FamilyPHIT) " is Not
Verify if the "My Family(familyPHIT)" avialable
Log into www.wellmark.com
to users whos Program with a valid 3)Healthways standard
Program /Service has Healthways standard User
eligibility
Id &=Password.
'N' for lifestyle
ClickManagement
the link to content/tools for
content /Tools to eligible Participants Wellness Services(Which would "FamilyPHIT "program is
redirect the user to displayed to users whos
www.wellness.wellmark.com also know Program eligibility = 'Y'
as Engage portal) and check for the (which means their
following employer has purchased
the program)
3)While logged into the Customized
Engage portal Click the link to"My
Family" ,Compare the content/tools of
the Cutomized engage portal with the
exisiting www.engageliving.com portal
to see if the standard content/tools are
Verify if the "My Exercise Plan(GetPHIT)" avilable
Log into for
www.wellmark.com
all user(choose the with a valid 1) The Link to "Exercise
Program /Service has Healthways standard User
following
Id &users
Password.
:age 18++
Click &
the
Program
link to Plan(GetPHIT)" is visible
content /Tools to eligible Participants eligibility =Services(Which
Wellness 'Y' for lifestyle would to users whos Program
Management)
redirect the user to eligibility = 'Y' (which
www.wellness.wellmark.com also know means their employer
as Engage portal) and check for the has purchased the
following program)

1) Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'Y' for
lifestyle Management) and check to see
if "My Exercise Plan(GetPHIT)" link is
available to the user whos Program
eligibility = 'Y' for lifestyle
Management(which means their
employer has purchased the program)
Verify if the "My Exercise Plan(GetPHIT)" Log into www.wellmark.com with a valid 2)The "Exercise
Program /Service has Healthways standard User Id & Password. Click the link to Plan(GetPHIT)"link is Not
content /Tools to eligible Participants Wellness Services(Which would Visible to User Who do
redirect the user to not have Lifestyle
www.wellness.wellmark.com also know Management
as Engage portal) and check for the
following

2)Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'N' for
lifestyle Management ) and check to
see if "My Exercise Plan(GetPHIT)" is
Not avialable to users whos Program
Verify if the "My Exercise Plan(GetPHIT)" eligibility
Log = 'N' for lifestyle Management
into www.wellmark.com with a valid 3)Healthways standard
Program /Service has Healthways standard User Id & Password. Click the link to content/tools for "My
content /Tools to eligible Participants Wellness Services(Which would Exercise Plan(GetPHIT)"
redirect the user to program is displayed to
www.wellness.wellmark.com also know users whos Program
as Engage portal) and check for the eligibility = 'Y' (which
following means their employer
has purchased the
3)While logged into the Customized program)
Engage portal Click the link to"My
Exercise Plan" ,Compare the
content/tools of the Cutomized engage
portal with the exisiting
www.engageliving.com portal to see if
the standard content/tools are avilable
for all user(choose the following
users :age 18++ & Program eligibility =
'Y' for lifestyle Management)

Verify if the "My Nutrition Plan(EatPHIT)" Log into www.wellmark.com with a valid 1) The Link to "My
Program /Service has Healthways standard User Id & Password. Click the link to Nutrition Plan(EatPHIT)"
content /Tools to eligible Participants Wellness Services(Which would is visible to users whos
redirect the user to Program eligibility = 'Y'
www.wellness.wellmark.com also know (which means their
as Engage portal) and check for the employer has purchased
following the program)

1) Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'Y' for
lifestyle Management) and check to see
if "My Nutrition Plan(EatPHIT)" link is
available to the user whos Program
eligibility = 'Y' for lifestyle
Management(which means their
employer has purchased the program)
Verify if the "My Nutrition Plan(EatPHIT)" Log into www.wellmark.com with a valid 2) The Link to "My
Program /Service has Healthways standard User Id & Password. Click the link to Nutrition Plan(EatPHIT)"
content /Tools to eligible Participants Wellness Services(Which would is Not available to users
redirect the user to whos Program eligibility =
www.wellness.wellmark.com also know 'N'
as Engage portal) and check for the
following

2)Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'N' for
lifestyle Management ) and check to
see if "My Nutrition Plan(EatPHIT)" is
Not avialable to users whos Program
eligibility = 'N' for lifestyle Management

Verify if the "My Nutrition Plan(EatPHIT)" Log into www.wellmark.com with a valid 3)Healthways standard
Program /Service has Healthways standard User Id & Password. Click the link to content/tools for "My
content /Tools to eligible Participants Wellness Services(Which would Nutrition Plan(EatPHIT)"
redirect the user to program is displayed to
www.wellness.wellmark.com also know users whos Program
as Engage portal) and check for the eligibility = 'Y' (which
following means their employer
has purchased the
3)While logged into the Customized program)
Engage portal Click the link to"My
Nutrition Plan(EatPHIT)",Compare the
content/tools of the Cutomized engage
portal with the exisiting
www.engageliving.com portal to see if
the standard content/tools are avilable
for all user(choose the following
users :age 18++ & Program eligibility =
'Y' for lifestyle Management)

Verify if the "My Stress management Log into www.wellmark.com with a valid 1) The Link to "My Stress
Plan(LivePHIT)" Program /Service has User Id & Password. Click the link to management
Healthways standard content /Tools to Wellness Services(Which would Plan(LivePHIT)" is visible
eligible Participants redirect the user to to users whos Program
www.wellness.wellmark.com also know eligibility = 'Y' (which
as Engage portal) and check for the means their employer
following has purchased the
program)
1) Log in the Customized Engage portal
as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'Y' for
lifestyle Management) and check to see
if "My Stress management
Plan(LivePHIT)"link is available to the
user whos Program eligibility = 'Y' for
lifestyle Management(which means
their employer has purchased the
program)
Verify if the "My Stress management Log into www.wellmark.com with a valid 2) The "My Stress
Plan(LivePHIT)" Program /Service has User Id & Password. Click the link to management
Healthways standard content /Tools to Wellness Services(Which would Plan(LivePHIT)" is Not
eligible Participants redirect the user to avialable to users whos
www.wellness.wellmark.com also know Program eligibility = 'N'
as Engage portal) and check for the
following

2)Log in the Customized Engage portal


as mentioned above with different
users(choose the following users :age
18++ & Program eligibility = 'N' for
lifestyle Management ) and check to
see if "My Stress management
Plan(LivePHIT)" is Not avialable to
users whos Program eligibility = 'N' for
lifestyle Management

Verify if the "My Stress management Log into www.wellmark.com with a valid 3)Healthways standard
Plan(LivePHIT)" Program /Service has User Id & Password. Click the link to content/tools for"My
Healthways standard content /Tools to Wellness Services(Which would Stress management
eligible Participants redirect the user to Plan(LivePHIT)" program
www.wellness.wellmark.com also know is displayed to users
as Engage portal) and check for the whos Program eligibility =
following 'Y' for lifestyle
management
3)While logged into the Customized
Engage portal Click the link to"My
Stress management
Plan(LivePHIT)",Compare the
content/tools of the Cutomized engage
portal with the exisiting
www.engageliving.com portal to see if
the standard content/tools are avilable
for all user(choose the following
users :age 18++ & Program eligibility =
Test Case Not Required 'Y'
Testfor lifestyle
Case Not Management)
Required Test Case Not Required

Verify if the "Coaching " Program /Service is Log into www.wellmark.com with a valid 1) The TAB to"Coaching
visible and has Healthways standard content User Id & Password. Click the link to "(Includes Links to Online
/Tools to eligible Participants Wellness Services(Which would & telephonic coaching) is
redirect the user to visible to users whos
www.wellness.wellmark.com also know Program eligibility = 'Y'
as Engage portal) and check for the (which means their
following employer has purchased
the program)and is Not
1) Log in the Customized Engage portal avialable to users whos
as mentioned above with 3 different Program eligibility = 'N'
users (choose the following users :age
18++ & Program eligibility = 'Y' , age
18++ & Program eligibility = 'N' and
Under 18 years of age & Program
eligibility = 'Y) and check to see if
"Coaching " Tab(Includes Links to
Online & telephonic coaching) is visible
to the user whos Program eligibility =
'Y' (which means their employer has
purchased the program, this is a buy up
program ) and Not Visible to users
whos Program eligibility = 'N'
Verify if the "Coaching " Program /Service is Log into www.wellmark.com with a valid 2)Healthways standard
visible and has Healthways standard content User Id & Password. Click the link to content/tools for
/Tools to eligible Participants Wellness Services(Which would "Coaching " program is
redirect the user to displayed to users whos
www.wellness.wellmark.com also know Program eligibility = 'Y'
as Engage portal) and check for the (which means their
following employer has purchased
the program)and Not
2) While logged into the Customized avialable to users whos
Engage portal Click the Tab "Coaching Program eligibility = 'N'
" ,Compare the content/tools of the
Cutomized engage portal with the
exisiting www.engageliving.com portal
to see if the standard content/tools are
avialable for all user(choose the
Verify if "ecoaching " is only visbile to users Log into www.wellmark.com with a valid Users who's employers
following users :age 18++ & Program
who's employers has purchased this option User Id & Password. Click the link to had purchased this
eligibility = 'Y' , age 18++ & Program
Wellness Services(Which would option is able to view the
eligibility = 'N' and Under 18 years of
redirect the user to "ecoaching" Tab
age & Program eligibility = 'Y) whos
www.wellness.wellmark.com also know
Program eligibility = 'Y' (which means
as Engage portal) and check for the
their employer has purchased the
following
program, this is a buy up program ) and
Not avialable to users whos Program
Log in the Customized Engage portal
eligibility = 'N'
as mentioned above with 3 different
users (choose the following users :age
18++ & Program eligibility = 'Y' , age
18++ & Program eligibility = 'N' and
Under 18 years of age & Program
eligibility = 'Y) and check to see if
"Coaching " Tab is visible to the user
whos Program eligibility = 'Y' (which
means their employer has purchased
the program, this is a buy up program )
Verify if participants have the ability to direct Log into www.wellmark.com with a valid 1) The user is able to
and Not Visible to users whos Program
questions and get responses via email from User Id & Password. Click the link to ask experts a question
eligibility = 'N'
coaches who are experts in exercise Wellness Services(Which would vai email
physiology, nutrition, and life management redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1) Check to see if user can send a


question to an expert in fitness and
exercise ,life management, nutrition via
email. To do so in the Engage portal
Click on tab "Coaching" and then click
on link " Ask a Question" and type in a
question to the the respective experts
by choosing subject areas.
Verify if participants have the ability to direct Log into www.wellmark.com with a valid 2) The User is able to
questions and get responses via email from User Id & Password. Click the link to check/receive email
coaches who are experts in exercise Wellness Services(Which would responses from experts.
physiology, nutrition, and life management redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

2) Check to see if User recieves email


responses back from experts .To do
so ,click on the Tab "eCoaching",go to
Link " Ask a Question" and click on Sub
Tab " My Messages" to check for
response emails from experts.

Test Case Not Required Test Case Not Required Test Case Not Required

Verify if the response time from coaches is Log into www.wellmark.com with a valid Expert response time to a
within 24 hours from the time when a User Id & Password. Click the link to users question is within
participant send a communication to a coach Wellness Services(Which would 24 hours
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)Check to see if the expert responce


time is within 24 hours as Wellmark
requested .In the Engage portal go to
tab "eCoaching" and then click on link "
Ask a Question" and type in a question
Test Case Not Required Test
to anCase NotbyRequired
experts choosing subject Test Case Not Required
areas. Track the time taken to respond
to the question

Verify if a coach’s reply to participant email Log into www.wellmark.com with a valid 1) A system gernerated
goes to the participant’s message box and a User Id & Password. Click the link to email is sent to the
system generated email is sent to the Wellness Services(Which would participnats personal
member directing the participant to their redirect the user to email address when an
message box to retrieve the reply. www.wellness.wellmark.com also know experts send a response
as Engage portal) and check for the
following

1) Check to see if when an expert


sends a response to a participants
questions
a) That the response go to the
participants message box
b) When the message reaches the
participants message box a system
genereated email is sent to the
participants personal email address
Verify if a coach’s reply to participant email Log into www.wellmark.com with a valid 2) The participant is able
goes to the participant’s message box and a User Id & Password. Click the link to to retrive the experts
system generated email is sent to the Wellness Services(Which would response by being
member directing the participant to their redirect the user to directed from their
message box to retrieve the reply. www.wellness.wellmark.com also know personal email address
as Engage portal) and check for the to their Message box on
following the enagage portal

2) Check to see if the system


genereated email that is sent to
Test Case Not Required particiapnts
Test Case Notpersonal email address is Test Case Not Required
Required
able to direct the participant to their
message box to retirve the experts
responce.
Verify to see if the Customized Engage Log into www.wellmark.com with a valid 1) Link to FAQ link is
portal has the standard set of tools to the User Id & Password. Click the link to visible to users
FAQ section. Wellness Services(Which would
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check the
following
1) The user should be able View link to
FAQ on the Top Right Hand Conner

Verify to see if the Customized Engage Log into www.wellmark.com with a valid 2) Healthways Standard
portal has the standard set of tools to the User Id & Password. Click the link to FAQ content is visible to
FAQ section. Wellness Services(Which would users
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check the
following
2)The user should be able to Click the
Link and see the standard
functionality /Answers/tools are avilable
for the FAQ section in the customized
Engage portal similar to the FAQ in the
www.enagageliving.com portal .

Test Case Not Required Test Case Not Required Test Case Not Required

Verify if Healthways will provide their Check to see if the Customized Healthways has provided
standard set of online content and Enagage portal has the same online their standard set of
functionality for CLUB HOUSE (under content /functionality for CLUB online content and
FamilyPHIT) HOUSE(under FamilyPHIT) as in the functionality for CLUB
Healthways Enagage portal HOUSE (under
FamilyPHIT)
1)Verify if smoking Cessation is available to Log into www.wellmark.com with a valid 1) a) "Smoking
participants who have selected quit tobacco User Id & Password. Click the link to Cessation" is available to
as a goal. Wellness Services(Which would user
redirect the user to b)"Somking Cessation"
www.wellness.wellmark.com also know is not avaiable to user
as Engage portal) and check the
following

1)User who choose "Quit Tobacco" as


goal
a) Log in to the Engage portal as
mentioned above with 3 different users
(choose the following users :age 18++
2)Verify if participants select QuitNet as &
LogProgram eligibility = 'Y' for with
into www.wellmark.com Lifestyle
a valid
management, age 18++ & Program
program helathways will transfer participnat User Id & Password. Click the link to 2)User is directed to
to QuitNet website eligibility =Services(Which
Wellness 'N' for Lifestyle would
management QuitNet website when
)and
redirect the user to user choose QuitNet as
check to see "Smoking also know program
www.wellness.wellmark.com
Cessation"is
as Engage portal) avaible to the
and checkuser
thewho
seleted
following "Quit Tobacco" /"Track My
Smoking" as goal
b) Log
2) User whoin to the Engage
choose portal
"QuitNet" as as
mentioned
program above with3 different users
(choose
a) Logthe following
in to usersportal
the Engage :age as
18++
& Program eligibility = 'Y'for Lifestyle
mentioned above with 3 different users
management
(choose , age 18++
the following users& :age
Program
18++
eligibility
& Program = 'N'for Lifestyle
eligibility = 'Y' for Lifestyle
Same as DBR 3.4 Same as DBR 3.4 Same as DBR 3.4
management
management,)age18++ and & Program
check
eligibility to see
= 'N' "Smoking
for Lifestyle Cessation"
management
is not
)and available to user who did not
select/unselected
check to see if "Quitthe user is directed to
Tobacco"
QuitNet /"Trackif My
wesites theSmoking"as
user selectsgoal
"QuitNet" as program

Verify if the "Manage My Conditions(ePHIT)" (Note:In


Log into www.engageliving.com
www.wellmark.com withina valid 1) The Link to "Manage
Program /Service has Healthways standard order
User Idto&change program/goal
Password. go to
Click the link to My Conditions(ePHIT)"
content /Tools to eligible Participants "My Plans" and Click link "Change
Wellness Services(Which would is visible to users whos
goals"
redirectand
theselect
user to"Choose my goal " to Program eligibility = 'Y'
make changes)
www.wellness.wellmark.com also know for Life Style
as Engage portal) and check for the Management (which
following means their employer
has purchased the
1) Log in the Customized Engage portal program)
as mentioned above with Test
users(choose the following users :age
Verify if the "Manage My Conditions(ePHIT)" Log
18++into www.wellmark.com
& Program with
eligibility = 'Y' fora valid 2) The Link to "Manage
Program /Service has Healthways standard User Id &management)
LifeStyle Password. Click andthe link to
check to My Conditions(ePHIT)"
content /Tools to eligible Participants Wellness Services(Which
see if "Manage would
My Conditions(ePHIT)" is not avialable to users
redirect the usertotothe user whos
link is available whos Program eligibility =
www.wellness.wellmark.com also know 'N' for Life Style
Program eligibility = 'Y' for LifeStyle
as Engage portal)
management (whichand checktheir
means for the Management
following
employer has purchased the program)

2) Log in the Customized Engage portal


as mentioned above with Test
users(choose the following users : age
18++ & Program eligibility = 'N' for
LifeStyle management) and check to
see if "Manage My Conditions(ePHIT)"
link is a Not avialable to users whos
Program eligibility = 'N'
Verify if the "Manage My Conditions(ePHIT)" Log into www.wellmark.com with a valid 3)Healthways standard
Program /Service has Healthways standard User Id & Password. Click the link to content/tools for"Manage
content /Tools to eligible Participants Wellness Services(Which would My Conditions(ePHIT)"
redirect the user to program is displayed to
www.wellness.wellmark.com also know users whos Program
as Engage portal) and check for the eligibility = 'Y' for Life
following Style Management(which
means their employer
3)While logged into the Customized has purchased the
Engage portal Click the link to "Manage program)
My Conditions(ePHIT)" ,Compare the
Verify if the "Health Tracker (Engage)" Log into www.wellmark.com
content/tools of the Cutomized with a valid 1) The Link to "Health
engage
Program /Service has Healthways standard User
portalIdwith
& Password. Click the link to
the exisiting Tracker (Engage)" is
content /Tools to eligible Participants Wellness Services(Which
www.engageliving.com would
portal to see if visible to users whos
redirect the user
the standard to
content/tools are avilable Program eligibility = 'Y'
www.wellness.wellmark.com
for all user(choose the following also know for Life Style
as Engage
users portal)&and
:age 18++ checkeligibility
Program for the = Management (which
following
'Y' for LifeStyle management) means their employer
has purchased the
1) Log in the Customized Engage portal program)
as mentioned above with Test
Verify if the "Health Tracker (Engage)" Log into www.wellmark.com with a valid 1) The Link to "Health
users(choose the following users :age
Program /Service has Healthways standard User Id & Password. Click the link to Tracker (Engage)" is
18++ & Program eligibility = 'Y' for
content /Tools to eligible Participants Wellness Services(Which would available to users whos
LifeStyle management) and check to
redirect the user to Program eligibility = 'N'
see if "Health Tracker (Engage)" link is
www.wellness.wellmark.com also know for Life Style
available to the user whos Program
as Engage portal) and check for the Management
eligibility = 'Y' for LifeStyle management
following
(which means their employer has
purchased the program)
2) Log in the Customized Engage portal
as mentioned above with Test
Verify if the "Health Tracker (Engage)" Log into www.wellmark.com with a valid 2)Healthways standard
users(choose the following users : age
Program /Service has Healthways standard User Id & Password. Click the link to content/tools for"Health
18++ & Program eligibility = 'N' for
content /Tools to eligible Participants Wellness Services(Which would Tracker (Engage)"
LifeStyle management) and check to
redirect the user to program is displayed to
see if "Health Tracker (Engage)" link is
www.wellness.wellmark.com also know users whos Program
a Not avialable to users whos Program
as Engage portal) and check for the eligibility = 'Y' for Life
eligibility = 'N'
following Style Management(which
means their employer
3)While logged into the Customized has purchased the
Engage portal Click the link to "Health program)
Test Case Not Required Test Case Not Required Test Case Not Required
Tracker (Engage)" ,Compare the
content/tools of the Cutomized engage
portal with the exisiting
www.engageliving.com portal to see if
the standard content/tools are avilable
for all user(choose the following
users :age 18++ & Program eligibility =
'Y' for LifeStyle management)
Verify if Healthways provides systems 1) Call Healthways customer service 1) Healthways provides
support, maintenance and assistance to and ask them questions on how to Log Customer Service
Wellmark and program participants. in /Login help

Verify if Healthways provides systems 2) Call healthways customer service 2) Healthways provides
support, maintenance and assistance to and ask help on how to Navigate System
Wellmark and program participants. through the Engage portal. Support/assistance to
programs

1)Verify if Wellmark has provided log-in 1) Log into www.wellmark.com and 1) Wellmark has provided
assistance to the Engage portal check to see if Wellmark has provided Log-In assistance to the
Log-in assistance on how to Log into Engage portal
the Engage portal.

2) Verify if www.wellmark.com system 2)Call Wellmark Customer Service and 2) Wellmark.com system
assistance is provided to program Ask them about how to login to assistance is provided to
participants Wellness Services /Wellness Services program participants.
Technical support questions(Note:
Wellmark customer service should be
able to direct member to Healthways
customer case)

Verify to see if Participnats are provided with Log into www.wellmark.com with a valid Toll free numbers are
toll-free telephone access to technical User Id & Password. Click the link to available for participants
support during the hours stated in DBR3.13 Wellness Services(Which would to call as per the hours
redirect the user to mentioned in DBR 3.13
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1) Verify if Participnats are provided


with toll-free telephone access to
technical support during the hours
stated in DBR3.13
Verify if Healthways had named their Log into www.wellmark.com with a valid The Programs/Services
program/services in ePHIT/Engage based User Id & Password. Click the link to are named as per
on Wellmark requested naming convention Wellness Services(Which would Wellmark's request
as below redirect the user to
• My Family www.wellness.wellmark.com also know
• My Exercise Plan as Engage portal) and check for the
• My Nutrition Plan following
• My Stress Management Plan
• Health Tracker 1) Login to the Engage/ePHIT portal
• My Smoking Cessation Plan using the above mentioned steps.
• Manage My Conditions Verify to see if the naming conventions
used for the below Programs/services
is what is being used on the
Engage/ePHIT portal.
• My Family
Test case not Required Test
• My case not Required
Exercise Plan Test case not Required
• My Nutrition Plan
• My Stress Management Plan
• Health Tracker
• My Smoking Cessation Plan
• Manage My Conditions

Note: For this test use the participants


Verify if Healthways has not provided the Log
who into
havewww.wellmark.com withfor
Program Eligibilty =Y a valid
the 1) "Product Discount"
“Product Discounts” section of the ePHIT User
aboveIdmentioned
& Password. Click the
programs link toto Section is not available to
inorder
website on the Engage portal to Wellmark Wellness
be able toServices(Which would
view the programs. wellmark members
members. redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1) Check to see if the "Product


Verify if Healthways sends Wellmark Team discount"
1) Check ifsection is aviable
Healthways on the
is able to Send Wellmark recieves emails
emails about upgrades if any to mail Box ePHITabout
email websites of the
System Engageto
upgrades Portal about system upgrades
<<??>> Wellmark team to mail box<<??>> to the Engage portal.

Verify if System Upgrade notification will be 1) Check if Healthways is able to Send Wellmark recieves emails
sent one week prior to implementation to email about System upgrades to about system upgrades
Wellmark internet team who will receive Wellmark team to mail box<<??>> a to the Engage portal a
these emails. week before implementation week before
implementation

This is a Pre Prod Test case This is a Pre Prod Test case This is a Pre Prod Test
case
Verify if Program participant using the Log in to the Engage portal and Check User recieves advance
website will receive advance web page to see if there is Notification in advance web page notification of
notification of planned system downtime. on the Bottom Left side of the Home planned system
page about system downtime. downtime

Note:Will need to request healthways to


display this message just for Test
purposes.

Test case not Required Test case not Required Test case not Required

Verify if there is no Wellmark Branding on Log into www.wellmark.com with a valid Emails from Experts does
emails sent from "Ask An expert" User Id & Password. Click the link to not have Wellmark
Wellness Services(Which would branding
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1) Checking to see if email response


Test case not Required from experts
Test case notcontains
RequiredWellmark Test case not Required
branding.
Step 1: Send a Question to an Expert
via email. To do so in the Engage portal
Click on tab "eCoaching" and then click
on link " Ask a Question" and type in a
question to the the respective experts
by choosing subject areas.

Step 2: Check to see if User recieves


email responses back from experts .To
Test Case Not Required Test
do soCase
,clickNot Required
on the Tab "eCoaching",go Test Case Not Required
to Link " Ask a Question" and click on
Sub Tab " My Messages" to check for
response emails from experts. (note:
the response time is 24 hours)
Test Case Not Required Test Case Not Required Test Case Not Required
Step3:Check to see if the email
response from the experts have/dose
not have Wellmark branding
Verify to see if "Smoking Cessation" is Log into www.wellmark.com with a valid After the User is
available to all program participants who User Id & Password. Click the link to determined to be at high
have completed PHA and/or Health Wellness Services(Which would risk due to smoking after
screenings results and are qualified for redirect the user to completing their
"Smoking Cessation" by healthways risk www.wellness.wellmark.com also know PHA,another Smoking
stratification(pro change) as Engage portal) and check for the Survey Screen is
following triggered by pro change.

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and who is been assessed
as a smoker at risk and needs to quit
Verify to see if "Smoking Cessation" is NOT smoking. Single Sign on as mentioned
Log into www.wellmark.com with a valid After the User is
available to all program participants who above with the selected
User Id & Password. Test
Click theUser,
link toafter assessed as NOT at risk
have completed PHA and/or Health the
Wellness Services(Which would User is due to smoking after
system has determined that
screenings results and are NOT qualified for at high risk
redirect the due
usertotosmoking ,pro change completing their PHA,Pro
"Smoking Cessation" by healthways risk should take into effect and bring
www.wellness.wellmark.com alsoupknow change survey for
stratification(pro change) another
as Engage survey screen
portal) to get further
and check for the Smoking is NOT
details from this User
following triggered

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and who is been assessed
as NOT at risk due to smoking(or Non
Verify to see if " Stress management" is smoker).Pro Change should with
Log into www.wellmark.com not take
a valid
After the User is
available to all program participants who into
User Id & Password. Click the linkforto
effect and bring up a servey determined to have high
have completed PHA and/or Health Somking to get further details
Wellness Services(Which would from this
Stress Levels after
screenings results and are qualified for " User
redirect the user to completing their PHA,
Stress management" by healthways risk www.wellness.wellmark.com also know another Survey Screen is
stratification(pro change) as Engage portal) and check for the triggered by pro change.
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and who is been assessed
with High Stress levels. Single Sign on
Verify to see if " Stress management" is as mentioned
Log above with thewith
into www.wellmark.com selected
a valid After the User is NOT
NOT available to l program participants who Test
User User, after the system
Id & Password. has
Click the link to determined to have high
have completed PHA and/or Health recommended that User take
Wellness Services(Which wouldthe " Stress Levels after
Stress management"
screenings results and are NOT qualified for redirect the user to program ,pro completing their PHA, pro
change should take into effectalso
" Stress management" by healthways risk www.wellness.wellmark.com andknow change Survey for Stress
stratification(pro change) bring
as up another
Engage portal)survey screen
and check forfor
the management is NOT
'Stress
followingManagement' to get further triggered
details from this User
1)Select Test User who is 18++ of age
and who has Taken the PHA/health
Screening and who is been assessed
NOT at risk for High Stress levels. The
pro change should NOT take into
effect and bring up a survey screen for
'Stress Management' to get further
details from this User
Verify to see if " Exercise" is available to all Log into www.wellmark.com with a valid After the User is
program participants who have completed User Id & Password. Click the link to recommended to take the
PHA and/or Health screenings results and Wellness Services(Which would "Exercise" program
are qualified for " Exercise" by healthways redirect the user to another Survey Screen is
risk stratification(pro change) www.wellness.wellmark.com also know triggered by pro change.
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
join the " Exercise" program. Single
Sign on as mentioned above with the
selected
Verify to see if " Exercise" is Not available to Log Test User, after the with
into www.wellmark.com system
a valid The user does not See a
program participants who have completed User has recomended
Id & Password.thatClick
User the link to Pro change Survey for
PHA and/or Health screenings results and WellnessExercise ,pro change should
Services(Which take into Exercise
would
are NOT qualified for " Exercise" by effect and
redirect thebring
userupto another survey
healthways risk stratification(pro change) screen to get further details from
www.wellness.wellmark.com alsothis
know
User
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and haven't been
recomended to join the " Exercise"
program as the person is already
Verify to see if "Nutrition management" is exercising
Log and not at any RISK.
into www.wellmark.com withSingle
a valid After the User is
available to all program participants who Sign
User on
Id &asPassword.
mentionedClick
above
thewith
link the
to recommended to take the
have completed PHA and/or Health selected Test
Wellness User, pro change
Services(Which would should "Nutrition management"
screenings results and are qualified for " NOT take
redirect theinto effect
user to and should NOT program another Survey
Nutrition management" by healthways risk get further details from this User
www.wellness.wellmark.com alsoabout
know Screen is triggered by
stratification(pro change) Exercise
as Engage portal) and check for the pro change.
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
join the " Nutrition management"
program. Single Sign on as mentioned
Verify to see if "Nutrition management" is Log
aboveinto www.wellmark.com
with the selected TestwithUser,a valid
after The user does not See a
NOT available to program participants who User Id & Password.
the system Click thethat
has recomended link User
to Pro change Survey for
have completed PHA and/or Health Wellness Services(Which
needs to join would
" Nutrition management" Nutrition management"
screenings results and are NOT qualified for redirect the user
,pro change to take into effect and
should
" Nutrition management" by healthways risk www.wellness.wellmark.com
bring up another survey screen also
to know
get
stratification(pro change) as Engage
further portal)
details fromandthischeck
User for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and haven't been
recomended to join the " Nutrition
management" program. Single Sign on
as mentioned above with the selected
Test User, pro change should NOT
take into effect and bring up another
survey screen to get further details from
this User
Verify to see if "Depression prevention" is Log into www.wellmark.com with a valid After the User is
available to all program participants who User Id & Password. Click the link to recommended to take the
have completed PHA and/or Health Wellness Services(Which would "Depression prevention"
screenings results and are qualified for " redirect the user to program another Survey
Depression prevention" by healthways risk www.wellness.wellmark.com also know Screen is triggered by
stratification(pro change) as Engage portal) and check for the pro change.
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
join the " Depression prevention"
program. Single Sign on as mentioned
above with the selected Test User, after
Verify to see if "Depression prevention" is Log into www.wellmark.com with a valid The user does not See a
the system has recomended that User
NOT available to program participants who User Id & Password. Click the link to Pro change Survey for
needs to join " Depression prevention"
have completed PHA and/or Health Wellness Services(Which would "Depression prevention"
,pro change should take into effect and
screenings results and are NOT qualified for redirect the user to
bring up another survey screen to get
" Depression prevention" by healthways risk www.wellness.wellmark.com also know
further details from this User
stratification(pro change) as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and haven't been
recomended to join the" Depression
Prevention " Program. Single Sign on
as mentioned above with the selected
Verify to see if "Medication adherence for Log into www.wellmark.com with a valid After the User is
Test User,pro change should NOT take
hyperlipidemia" is available to all program User Id & Password. Click the link to recommended to take the
into effect and bring up another survey
participants who have completed PHA Wellness Services(Which would "Medication adherence
screen to get further details from this
and/or Health screenings results and are redirect the user to for hyperlipidemia"
User
qualified for " Medication adherence for www.wellness.wellmark.com also know program another Survey
hyperlipidemia" by healthways risk as Engage portal) and check for the Screen is triggered by
stratification(pro change) following pro change.

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
join the "Medication adherence for
hyperlipidemia" program. Single Sign
on as mentioned above with the
Verify to see if "Medication adherence for selected
Log Test User, after the with
into www.wellmark.com system
a valid After the User is
hypertension" is available to all program has
Userrecomended
Id & Password.thatClick
User the
needs
link to
to recommended to take the
participants who have completed PHA join "Medication
Wellness adherence
Services(Which for
would "Medication adherence
and/or Health screenings results and are hyperlipidemia"
redirect the user ,pro
to change should for hypertension"
qualified for " Medication adherence for take into effect and bring up another
www.wellness.wellmark.com also know program another Survey
hypertension" by healthways risk survey
as screen
Engage to get
portal) andfurther
checkdetails
for thefrom Screen is triggered by
stratification(pro change) this User
following pro change.

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
join the "Medication adherence for
hypertension" program. Single Sign on
as mentioned above with the selected
Test User, after the system has
recomended that User needs to join
"Medication adherence for
hypertension" ,pro change should take
into effect and bring up another survey
screen to get further details from this
User
Verify if program participants will be allowed Log into www.wellmark.com with a valid 1) User is allowed to use
to be in any number of Pro-Change User Id & Password. Click the link to more than one pro-
programs at one time. Wellness Services(Which would change program at the
redirect the user to same time
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Verify if program participants will be allowed Screening and and is recomended
Log into www.wellmark.com with a to valid
to be in any number of Pro-Change join the
User Id &"Medication
Password.adherence
Click the link for to 2) User is allowed to use
programs at one time. hypertension" & " Nutritionwould
Wellness Services(Which more than one pro-
management"
redirect the userprogram(2
to diff pro change program at the
change programs). Single Sign
www.wellness.wellmark.com alsoonknowas same time
mentioned
as Engage above portal) with
and the
check selected
for theTest
User, after the system has
following
recomended that User needs to join
"Medication
2)Select Testadherence
User who for is 18++ of age
hypertension"
and who has Taken ,pro change should take
the PHA/health
into effect
Screening and bring up another
and and is recomended survey
Verify if program participant will have access Log
screenintotowww.wellmark.com
get further a to
with this
details from valid 1) All the modules(pro
to the below modules via My Plans page on join
User the
Id "
& Stress
Password. management"
Click the &
link " to change) are available for
User
Smokingand Cessation"
then create program(2
a workbook. diffNext
pro this User under"My
the Wellmark custom Engage landing page. Wellness
Pro chage Services(Which
should bring would
up Sign
another
- Smoking cessation change
redirect programs).
the user to Single on as plans"
Surevey
mentioned for " Nutrition
above with management"
the selected to
Test
- Stress management www.wellness.wellmark.com
get further details from this alsoand
User know
- Exercise User,
as after the system
Engage has for the
then create portal)
recomended athat and check
workbook.
User needs to join
- Nutrition management following
- Depression prevention "Stress management" ,pro change
- Medication adherence for hyperlipidemia should
1) Select take into
Test effect
User whoand bring up
is 18++ of age
- Medication adherence for hypertension another survey screen to
and Program Eligibility ='Y' (Who's get further
details from
employer hasthis User the
bought andLifestyle
then create a
workbook.
Management Next Pro chage
program) andshould
who isbringat
Verify if program participant will have access up
Log another
Highinto Surevey
www.wellmark.com
Health for " Smoking
Risk as qualifiedwith by a valid 2)All the modules(pro
to the below modules via My Plans page on Cessation"
User
Healthways to
Id & Password.get further
Standard Click details
Health theRisk
linkfrom
to change) are NOT
the Wellmark custom Engage landing page. this User
Wellness and then
Services(Whichcreate
Stratification . Single Sign on as a workbook.
would available for this User
- Smoking cessation redirect
mentioned theabove
user toand check to see if under"My plans"
- Stress management www.wellness.wellmark.com
the below modules(pro change) alsoare know
- Exercise as Engage
available portal)
under " Myand checkonforthe
plans" the
- Nutrition management following
Engage Portal for this particular user
- Depression prevention - Smoking cessation
- Medication adherence for hyperlipidemia 2)Select Test User who is 18++ of age
- Stress management
- Medication adherence for hypertension and Program Eligibility ='Y' (Who's
- Exercise
employer
- Nutrition has bought the Lifestyle
management
Management program) and who is at
- Depression prevention
Verify if Healthways will provide the ability Log
NOT into
AT www.wellmark.com
- Medication Highadherence
Health Risk foraswith a valid 1) The Screen out
qualified
for a participant to complete stage and User
by Id & Password.
Healthways
hyperlipidemia Standard ClickHealth
the linkRiskto Questions are available
screen out questions at the start of each Wellness
Stratification
- Medication Services(Which
. Single Sign
adherence forwould
on as before the Start of each
program. redirect
mentioned theabove
hypertension user toand check to see if Program
www.wellness.wellmark.com
the below modules(pro change) alsoare know
as
NOT Engage
availableportal)
underand" My
check for the
plans" on the
following
Engage Portal for this particular user
- Smoking cessation
1)Select Test User who is 18++ of age
- Stress management
and who has Taken the PHA/health
- Exercise
Screening and and is recomended to
- Nutrition management
join the "Medication
- Depression adherence for
prevention
hypertension" program. Single
- Medication adherence for Sign on
as mentioned above with the selected
hyperlipidemia
Test User, after
- Medication the system
adherence for has
recomended
hypertension that User needs to join
"Medication adherence for
hypertension" ,pro change should take
into effect and bring up another survey
screen to get further details from this
Verify if Healthways will provide the ability Log into www.wellmark.com with a valid 2)The Screen out
for a participant to complete stage and User Id & Password. Click the link to Questions are available
screen out questions at the start of each Wellness Services(Which would before the Start of each
program. redirect the user to Program
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

2)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
See DBR 3.20.4 See DBR
join the 3.20.4
"Depression Prevention" See DBR 3.20.4
program. Single Sign on as mentioned
above with the selected Test User, after
the system has recomended that User
needs to join "Depression
Prevention" ,pro change should take
into effect and bring up another survey
screen to get further details from this
User before the User could Start the
program. The System should be able to
Verify if a program participant shall receive Log intoout
Screen www.wellmark.com withdoes
the User if the User a valid The user can see Screen
the Heathway’s standard online screen out User Id &the
not have Password. Click the
right symtoms linkbefore
even to Out Explanation before
explanation and time period. Wellness
the start ofServices(Which
the program would being screened out
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recommended to
join the "Depression Prevention"
program. Single Sign on as mentioned
above with the selected Test User, after
the system has recommended that
User needs to join "Depression
Prevention" ,pro change should take
into effect and bring up another survey
Test Case Not Required screen to get
Test Case Notfurther details from this
Required Test Case Not Required
User before the User could Start the
program. If the User does not have the
right symptoms the User should see an
Screen out explanation before being
Screened Out

Test Case Not Required Test Case Not Required Test Case Not Required
Test Case Not Required Test Case Not Required Test Case Not Required

See DBR 3.20.1.1 to DBR 3.20.1.7 See DBR 3.20.1.1 to DBR 3.20.1.7 See DBR 3.20.1.1 to
DBR 3.20.1.7

Verify if Healthways will provide participants Log into www.wellmark.com with a valid 1)The User has access to
access to workbooks online User Id & Password. Click the link to a online workbook
Wellness Services(Which would
redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Verify if Healthways will provide participants Screening and and is recomended
Log into www.wellmark.com with a to valid 2)The User has access to
join the "Medication adherence for
access to workbooks online User Id & Password. Click the link to a online workbook
hyperlipidemia" program. Single Sign
Wellness Services(Which would
on as mentioned above with the
redirect the user to
selected Test User, after the system
www.wellness.wellmark.com also know
has recomended
as Engage portal)that
andUser
checkneeds
for theto
join "Medication
following adherence for
hyperlipidemia" program ,pro change
should
2)SelecttakeTestinto effect
User whoand bringof
is 18++ upage
another survey screen to
and who has Taken the PHA/health get further
details from this User. After the Use has
Verify if Healthways will provide participants Screening
Log and and is recomended
into www.wellmark.com
answered all question (pro changewith a to valid 1) The User is provided
with their standard individualized online join
User the "Exercise"
Id survey)
& Password. program.
Click the Single toSign with a feedback after
link then
related the system should
feedback reports upon completion of each on as mentioned
Wellness above with
Services(Which
bring the User to a work book
the
wouldto get their programs first
program’s first assessment. selected
redirect Test
the userUser,
to after the system assesment
Started
has with the Program.
recomended that User needs to
www.wellness.wellmark.com also know
join "Exercise"
as Engage portal)program
and check,pro for
change
the
should take into effect and bring up
following
another survey screen to get further
details from this User. After the Use has
1)Select Test User who is 18++ of age
answered
and who has all question
Taken the(pro change
PHA/health
related
Screening and and is recomendedthen
survey) the system should to
bring
Verify if Healthways will provide participants Log the"Exercise"
into
join the User to a program.
work bookwith
www.wellmark.com to get
a valid
with their standard individualized online Started
User with the Program.
SingleIdSign
& Password. Click theabove
on as mentioned link to 2)The User is provided
feedback reports upon completion of each Wellness Services(Which would
with the selected Test User, after the with a feedback after
program’s first assessment. redirect
system has the user to
recomended that User their programs first
www.wellness.wellmark.com
needs to join "Exercise" program also know
,pro assesment
as Engage
change portal)
should takeand
intocheck
effectfor
andthe
following
bring up another survey screen to get
further details /history from this User.
2)Select
After the Test
UserUser who is 18++
has answered all of age
and who has
question (pro Taken
changethe PHA/health
related survey)
Screening
the systemand would andnow
is recomended
generate a to
join the "Smoking
feedback /suggestionsCessation"
for theprogram.
User
Single Sign on as mentioned
based on their First assesment above
of the
with the selected Test User, after the
program.
system
. has recomended that User
needs to join "Smoking Cessation"
program ,pro change should take into
effect and bring up another survey
screen to get further details /history
from this User.
Verify if Healthways will provide the ability Log into www.wellmark.com with a valid 1) The User is able to
for a program participant to retrieve their User Id & Password. Click the link to retrive their feed back
workbook and latest feedback report any Wellness Services(Which would report anytime after their
time after completion of their first redirect the user to first assessment of the
assessment of the program. www.wellness.wellmark.com also know program
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
Verify if Healthways will provide the ability join the
Log into"Exercise" program. with a valid
www.wellmark.com 2)The User is able to
for a program participant to retrieve their Single
User IdSign on as mentioned
& Password. Click theabove
link to retrive their feed back
workbook and latest feedback report any with the selected
Wellness Services(Which Test User, after the
would report anytime after their
time after completion of their first system
redirect has recomended
the user to that User first assessment of the
assessment of the program. needs to join "Exercise" program
www.wellness.wellmark.com ,pro
also know program.
change
as Engage should take
portal) andintocheck
effectfor
and
the
bring up another survey screen to get
following
further details /history from this User.
After the Test
2)Select UserUser
has answered
who is 18++ all of age
question
and (pro Taken
who has changethe related survey)
PHA/health
the systemand
Screening wouldandnow generate a to
is recomended
feedback
join /suggestions for theprogram.
User
Verify to see if Healthways will send a Log the
into"Smoking Cessation"
www.wellmark.com with a valid The User recieves an
based
Single on their First assesment of the
reminder email to the participant within 14 User IdSign on as mentioned
& Password. Click theabove
link to email within 14 days after
program.
with the selected Test User, after the
days after the participant has received their Wellness Services(Which would they had received their
Check to
system see if the User can thatretrive
User this
PHA report and if the participant has not redirect has recomended
the user to PHA reprort to check
Feedback
needs to report
join anytime(couple
"Smoking Cessation" days
accessed any Pro-Change program www.wellness.wellmark.com also know their Pro change
later)
program after the
,pro User
change had completed
as Engage portal) andshould
check take into
for the programs if the user has
their
effect First
and assesment.
bring up another survey
following not accessed any pro
screen to get further details /history change programs.
from
Single this User.
Sign on as mentioned above by
After the User
selecting a Test hasUseranswered all of
who is 18++
question
age and who has Taken the survey)
(pro change related
the system would
PHA/health now generate
Screening .Check toasee if
feedback /suggestions
Healtways sends an email for the User
within 14
based on their
days after First gets
the User assesment
the PHA of report
the
program.
asking the user to access thier pro
Check
changetoprograms
see if theifUser
they can retrive this
havent
Feedback report anytime(couple
accessed their pro change programs. days
later) after the User had completed
their First assesment.

Verify if a member does not complete an Log into www.wellmark.com with a valid 1) The Assesment cannot
assessment within 14 days, the member will User Id & Password. Click the link to be retrived from where
be required to take the complete Wellness Services(Which would the User Left off
assessment again. redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and and is recomended to
join the "Medication adherence for
hyperlipidemia" program. Single Sign
on as mentioned above with the
selected Test User, after the system
has recomended that User needs to
join "Medication adherence for
hyperlipidemia" program ,pro change
Verify if a member does not complete an Log into www.wellmark.com with a valid 2) The Assesment can be
assessment within 14 days, the member will User Id & Password. Click the link to retrived from where the
be required to take the complete Wellness Services(Which would User Left off
assessment again. redirect the user to
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

2)Select Test User who is 18++ of age


and who has Taken the PHA/health
Test Case Not Required Test Case and
Screening Not Required
and is recomended to Test Case Not Required
join the "Medication adherence for
hyperlipidemia" program. Single Sign
on as mentioned above with the
selected Test User, after the system
has recomended that User needs to
join "Medication adherence for
hyperlipidemia" program ,pro change
Test Case Not Required Test Case
should takeNot
intoRequired
effect and bring up Test Case Not Required
another survey screen to get further
details from this User.
Check to see If the User starts the
Assesment (pro change survey ) and
left off without completing all question
then he assesment CAN be retrived on
the 13th day from that date/page where
user left off

Test Case Not Required Test Case Not Required Test Case Not Required

Verify If Healthways is sending emails to Ask healthways to send a test email to 1) User recieves
participants who qualify or are participating participants about new assessments Emails/new assesments
in the program related to the new and materials . related to Exercise
assessments and materials. Need to make
sure that participants who are 1) Check to see if Participants who are
participating/interested in one program are non smokers and are in the "Exercise"
not receiving email regarding other programs do not receive emails about
programs which are not related to them/their new assesments/mateiral about
interest them. Smoking or QuitNet site but recieve
emails related to Exercising
Verify If Healthways is sending emails to Ask healthways to send a test email to 2)User recieves
participants who qualify or are participating participants about new assessments Emails/new assesments
in the program related to the new and materials . related to "Medication
assessments and materials. Need to make adherence for
sure that participants who are 2) Check to see if Participants who are hyperlipidemia"
participating/interested in one program are non smokers and are in the "Medication
not receiving email regarding other adherence for hyperlipidemia"
programs which are not related to them/their programs do not receive emails about
interest them. new assesments/mateiral about
Hypertension but recieve emails related
to their program
Verify If Healthways is sending emails to Ask healthways to send a test email to 3)User recieves
participants who qualify or are participating participants about new assessments Emails/new assesments
in the program related to the new and materials . related to Hypertension
assessments and materials. Need to make
sure that participants who are 3)Check to see if Participants who are
participating/interested in one program arenon smokers and are in the "Medication
not receiving email regarding other adherence for hypertension" programs
programs which are not related to them/their
do not receive emails about new
interest them. assesments/mateiral about "Medication
adherence for hyperlipidemia" but
recieve emails related to Hypertension
Verify if Healthways will send an email to Ask healthways to send a sample of Healthways sends an
Wellmark when new/changes to functionality their standard email about changes to email to Wellmark when
will be implemented. functionality being implemented change in functionality is
being implemented

Test Case Not Required Test Case Not Required Test Case Not Required

See DBR 3.20 See DBR 3.20 See DBR 3.20

Verify if Healthways will use their standard Log into www.wellmark.com with a valid Programs prioritization is
program prioritization to determine the User Id & Password. Click the link to done based on Users risk
program sequence for a participant. Wellness Services(Which would level as per Healthways
redirect the user to Standard prioritization
www.wellness.wellmark.com also know
as Engage portal) and check for the
following

1)Select Test User who is 18++ of age


and who has Taken the PHA/health
Screening and is Identified to be at
High Risk for Heart Attack, Moderate
risk for Diabetes & Low risk for
Smoking .Single Sign on as mentioned
above with the selected Test User, after
taking the PHA screening and User is
identified to be at risk for the above
mentioned illness ,pro change should
come into effect and bring up another
See DBR 3.14 See DBR 3.14 See DBR 3.14
Actual Results Test Status Date Tester Sign-Off Init Comments Priority Healthwa
Status Initials ys

<Describe if different Not Ready <List status <When


from expected date here> complete, list
results> the name or
initials of the
person(s)
who signed
off this test
case.>

This is Just a Cancel This is Just This is This is Just a This is Just a N/A
Heading a Heading Just a Heading Heading
Heading

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required (already Not Not Not Required Required
taken care of in DBR Required Required (already (already taken
9 & 10) (already (already taken care of care of in DBR 9
taken care taken care in DBR 9 & & 10)
of in DBR 9 of in DBR 10)
& 10) 9 & 10)

Not Ready MEDIUM


User is able to single Defect CRITICAL
signon BUT unable
to get pass the
"Consent for Health
Assessment" the "I
Accept " and " I
Decline" button does
not work (check with
Test User id
LMweb183 &
LMweb187)

Not Ready MEDIUM

Same as expected Passed LOW

Same as expected Passed LOW

Same as expected Passed LOW


Same as expected Passed LOW

Same as expected Passed LOW

Not Ready HIGH

Not Ready HIGH

Same as expected Passed MEDIUM

Same as expected Passed MEDIUM


The User who does Defect MEDIUM
not have wellness
services (test id:
noWSV114,
noWSV113 &
noWSV112) is being
redirected to the
engage portal

Not Ready MEDIUM

The User is able to Defect MEDIUM


Viw the link to
Online Coaching

Not Ready MEDIUM

Test Case Not Cancel Test Case Test Case Test Case Test Case Not
Required Not Not Not Required Required
Required Required
Same as expected Passed MEDIUM

Not Ready Need a Test user MEDIUM


with Wellness
services Program
start date in the
future to perform
this test

Same as expected Passed LOW

Same as expected Passed LOW


Same as expected Passed LOW

1) When using a Defect LOW


Bookmarked
webpage using
Internet Explorer the
user is asked to
Login BUT after the
User has entered
the Login details it
dosn't return to the
section where the
participant/User left
off on the portal.(see
2)
DEFWhen
1019)using a Defect LOW
Bookmarked
webpage using
Netscape the user is
asked to Login BUT
after the User has
entered the Login
details it dosn't
redirect the user to
the Engage portal (it
gets stuck in the
login page)
3)When using a Defect LOW
Bookmarked
webpage using
Mozilla/Firefox the
user is asked to
Login BUT after the
User has entered
the Login details it
dosn't redirect the
user to the Engage
portal (it gets stuck
in thehas
This login page)
been Defect HIGH
logged by another
Tester in the defect
tracking database
While inside the Defect Added Screen HIGH
Engage portal the Shot (look up
Link to Health folder 11-28-07)
Assesment isnt
working, it lead to a
"Server Error in '/'
Application" Page

Test case Not Cancel Test case Test case Test case Not Test case Not N/A
required ,same as Not Not required ,sam required ,same
DBR 3.1.9 required ,sa required ,s e as DBR as DBR 3.1.9
me as DBR ame as 3.1.9
3.1.9 DBR 3.1.9

Test case Not Cancel Test case Test case Test case Not Test case Not N/A
required ,same as Not Not required ,sam required ,same
DBR 3.1.9 required ,sa required ,s e as DBR as DBR 3.1.9
me as DBR ame as 3.1.9
3.1.9 DBR 3.1.9

same as expected Passed LOW

The Session does Defect LOW


not time out after 30
min(Def 1026)
Not Ready MEDIUM

same as expected Passed LOW

Same as expected Passed LOW

same as expected Passed HIGH


The "My Defect HIGH
Family(familyPHIT)"
link is Visible to User
Who doesn’t have
Lifestyle
Management. (See
DEF 1024)

Same as expected Passed HIGH

same as expected Passed HIGH


Users without Defect HIGH
Lifestyle
management
web/wellness
Services are able to
Single Sign on

"Exercise Defect HIGH


Plan(GetPHIT)" in
the customized
Engage portal does
not have the same
content as
www.enagageliving.
com to eligible
Participants see (Def
1025)

Same as expected Passed HIGH


Users without Defect HIGH
Lifestyle
management
web/wellness
Services are able to
Single Sign on

same as expected Passed HIGH

Same as Expected Passed HIGH


Users without Defect HIGH
Lifestyle
management
web/wellness
Services are able to
Single Sign on

Same as expected Passed HIGH

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
The Coaching TAB Defect Required Required HIGH
with Links to Online
coaching &
telephonic coaching
is visible to all User
(Def 1044)
Same as expected Passed HIGH

The Coaching TAB Defect HIGH


with Links to Online
coaching &
telephonic coaching
is visible to all User
(Def 1044)

Same as expected Passed MEDIUM


Cannot Test this Not Ready MEDIUM
Test Case at this
point

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Cannot Test this Not Ready Sent an email LOW


Test Case at this using Test
point Id:LMweb166 @
10:21am on 29th
Nov 2007

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Cannot Test this Not Ready MEDIUM


Test Case at this
point
Cannot Test this Not Ready MEDIUM
Test Case at this
point

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required
Same as expected Passed LOW

Same as expected Passed LOW

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required
Not Ready Unable to locate MEDIUM
Club house
under resources
Same as expected Passed MEDIUM

Same as expected Passed MEDIUM

Same as DBR 3.4 Cancel Same as Same as Same as Same as DBR N/A
DBR 3.4 DBR 3.4 DBR 3.4 3.4

Same as expected Passed HIGH

Users without Defect HIGH


Lifestyle
management
web/wellness
Services are able to
Single Sign on
Same as expected Passed HIGH

Same as expected Passed HIGH

Users without Defect HIGH


Lifestyle
management
web/wellness
Services are able to
Single Sign on

Same as expected Passed HIGH

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required
Cannot Test this Not Ready How would we LOW
Test Case at this test this
point

Cannot Test this Not Ready LOW


Test Case at this
point

No Login Assistance Defect LOW


for Engage portal
provided by
wellmark(Def 1067)

Cannot Test this Not Ready LOW


Test Case at this
point

same as expected Passed LOW


The Naming Defect LOW
convention isnt the
same , on the
Engage Portal 'My
Exercise Plan' is
referred to as
"Exercise Plan" in
some places(DEF
1066)

Test case not Cancel Test case Test case Test case not Test case not N/A
Required not not Required Required
Required Required

Same as expected Passed LOW

Not Ready Need to get the LOW X


mail Box No.

Not Ready Need to get the LOW X


mail Box No.

This is a Pre Prod Cancel This is a This is a This is a Pre This is a Pre N/A
Test case Pre Prod Pre Prod Prod Test Prod Test case
Test case Test case case
Cannot Test this Not Ready LOW X
Test Case at this
point

Test case not Cancel Test case Test case Test case not Test case not N/A
Required not not Required Required
Required Required

Cannot Test this Not Ready LOW X


Test Case at this
point

Test case not Cancel Test case Test case Test case not Test case not N/A
Required not not Required Required
Required Required

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required
Same As Expected Passed HIGH

Same as expected Passed HIGH

same as expected Passed HIGH

same as expected Passed HIGH


same as expected Passed HIGH

same as expected Passed HIGH

Not Ready HIGH

HIGH
Not Ready HIGH

Not Ready HIGH

Not Ready HIGH

Not Ready HIGH


Not Ready MEDIUM

Not Ready MEDIUM

Not Ready MEDIUM

Not Ready MEDIUM

Not Ready MEDIUM


Not Ready MEDIUM

See DBR 3.20.4 Cancel See DBR See DBR See DBR See DBR 3.20.4 N/A
3.20.4 3.20.4 3.20.4

Not Ready MEDIUM

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required
Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

See DBR 3.20.1.1 to Cancel See DBR See DBR See DBR See DBR N/A
DBR 3.20.1.7 3.20.1.1 to 3.20.1.1 to 3.20.1.1 to 3.20.1.1 to DBR
DBR DBR DBR 3.20.1.7 3.20.1.7
3.20.1.7 3.20.1.7

Not Ready HIGH

Not Ready HIGH

Not Ready MEDIUM

Not Ready MEDIUM


Not Ready MEDIUM

Not Ready MEDIUM

Not Ready MEDIUM X

Cancel N/A

Not Ready LOW


Not Ready LOW

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

Not Ready LOW X


Not Ready LOW X

Not Ready LOW X

Not Ready LOW X

Test Case Not Cancel Test Case Test Case Test Case Test Case Not N/A
Required Not Not Not Required Required
Required Required

See DBR 3.20 Cancel See DBR See DBR See DBR See DBR 3.20 N/A
3.20 3.20 3.20

Not Ready MEDIUM


See DBR 3.14 Cancel See DBR See DBR See DBR See DBR 3.14 N/A
3.14 3.14 3.14
Test Suite Test Component Name or Component
Req. Num
ID Case Identifier Type

<A> <0> <0>

<List component
<A> <1.1> <1> Composite
name>
Procedures and Test Case Input Data or
Expected Results Actual Results
Conditions

<Enter Unit Test procedures here>

<Explain here how you


<Describe actual
will know that the test
test results if
<Define the input data values or conditions.> worked correctly. List
different from
output values or
expected>
conditions>
Sign-Off
Test Data used to Verify Status Date Tester
Initials

<When
complete, list
the name or
<List here the claim numbers or
<List status initials of the
member numbers used to verify this Not Ready
date here> person(s)
test case.>
who signed
off this test
case.>
Status Component Type Unit Status
Not Ready CA-7 Not Ready
Untested CICS Source Untested
In Progress Class In Progress
Defect Client/Business Object Passed
Signed Off Composite Cancel
Cancel Copybook
Re-test Data Base
Passed Data Base Object
Data Base Table
Data Table
DB2 Plan
Executable
File
GENO
HOD
JCL
Object/rule
Program
Record
Rule
Screen
Sub Routine
Table
Detailed Testing Workbook Amendment History
This change log is for recording changes made to the (workbook) template--
not changes to the project.
CR# Document Approval Modified By Section, Page(s)and
(optional) Version# Date Text Revised

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